I committed the ultimatel foolishness in spilling what I thought was an inconsquential amount of water on my lap top, then not disconnecting power. Brian saw me the same day - opened up my lap top and committed it to the laptop morgue. However within 2 days he was able to provide an upgrade, transfer the hard drive, and show me which systems would need to be automatically updated, all at a reasonable price. This is a person that I trust and I will never go big box again. Highly recommended.
Negative experience. Spoke to the owner by phone after calling several times. Drove to the location and was so disappointed when I walked in. The young girl was not friendly, seemed annoyed I was there. The interaction was pretty uncomfortable for me. Not a good first impression sorry!
I was recommended this place by an associate as I didnt know who works on Macs. The owner runs the business out of his home, is attentive in responding to phone calls and has good customer service. He does have a large selection of laptops, provides service (software and hardware), and upgrades. Stop by.
I just stick with the winners who keep it simple and to the point. They meet my needs and educate me when needed. Just as much as having the charger I needed. Unlike Wal-Mart and best buy.
Wasnt expecting 2 weeks and then they said that the seller of my part isnt selling it... It would be 1 star but they did fix part of the problem at no charge... Still was overly unsatisfied with the customer service and the business presentation as a whole... Good luck with this place
Very down to earth, cool guys that know their stuff. Good support too. Sold me an excellent 15 Macbook Pro thats been going strong for the past 2 years!
I bought a laptop from them and although its a little old it was in great condition and does everything I need to do with it. Great customer service and a really good value.
Good laptops for a low price. Small local business. Go support them
Great prices for top notch laptop computers! I bought two, the deals are that great. 👌
Affirdabke quality and helpful staff.
Highly recommend this place. Took care of my ladies laptop today that was a bit of an emergency. Charging and working great again thanks to Affordable Laptops. Thank you guys!!!
I have bought 3 computers from them in the last year or so, and I’m about to buy another. I’ve had one service issue with them, due to a replacement part that had to be ordered out, so it took about 2 weeks to get resolved, but they took care of it, and we haven’t any problems since. I’m an IT professional myself (of 25 years experience) and have no qualms recommending you consider them for your next purchase. There are good reasons almost every rating of their business is a 5. Don’t be put off that they run their business out of their home; it’s one of the ways they keep the prices affordable.
My experience is that these people will be there to get you what you need.With my limited knowledge of tech savvy, I accidentally chose the wrong laptop for myself. I called the store and the owner; Brian, is going to fix it for me.I told my daughter and granddaughter about it when I showed them my new laptop, so my daughter is planning on coming to the shop to get one as well.Thanks Brian !!
I ran into an issue on my MacBook Pro and all the Mac repair stores were out several days and said it couldnt be a sameday turnaround. I found these guys and they had it done within 3 hours at a fraction of the price! I would highly highly highly recommend coming here if you need any work done on your laptops!
Best costummmer service .. finally I’m able to find a place that is totally honest and profesional . Highly recommended ..
Nice seller. I recommend you print out the ads with price before you go
This is a great place to buy used commercial quality laptops or desktops. They have always been helpful and friendly to me and my friends.
Had bad experience with them. Poor communication and long time in servicing.
Affordable Laptops is in the business to actually help, not just swindle customers out of money. They are efficient and fair. My MacBook air had water damage and every other computer place was going to charge me at least $50 to even analyze what was wrong. Affordable Laptops is AWESOME because they didnt charge me to take a look at my laptop and it turned out that all it needed was a power reset. Now it works perfectly. 10/10 recommend- dont take your broken laptop to any other place.
1. I used their services three times over the period of a year and not once could not get them to give me an estimate when work would be completed no matter how much I pressed for one, instead got vague assurances they’d work on it soon. Each time took over a month.2. I could rarely get them to answer the phone when I called. When they would answer I most often was told that someone who (conveniently) wasn’t in could answer the questions and that I should just call back later. I would ask them to have that person call, they would tell me they would, no one would call. I would text asking for details and most often receive no reply.3. I never once received an itemized bill of the work done. The last time I asked what I was being billed for the guy rattled off a couple of general fixes made and then trailed off with “we did all sorts of things.”4. Last time I got my PC back they had clearly not done the work correctly and had to take it back to them. I all but begged him to have it fixed sometime soon (it took three weeks for them to get it to the “not fixed” state I got it back from them in) but I got no assurances other than they’d “try” to get it soon. Four days and four unanswered texts later I finally went back, picked up my still-broken computer, took it home and washed my hands of the whole deal. I took it to another repair place and they had it fixed within two hours. They also pointed out several mistakes Affordable Laptops had made in installing my motherboard.
These guys are fantastic. A SUPER huge thanks to Jess and Bryan today along with Kaleb, and of course Jason as always for helping me out. These guys are more than a family business, they treat you like family as well. Great energy, fantastic people and they certainly know their stuff when it comes to helping you out with any computer issues. Highly, highly recommended. Thanks again!-Eric
They are awesome and treat me really well!!!
This is the perfect small, informal type business that Im always looking for in every field because the owners and employees have integrity and are always honest, almost to a fault. These guys will get you the absolute best deal or send you elsewhere to get it. They back up their work and their parts without the need of some big warranty contract. I would trust a handshake with any one of them over a signed and sealed contract with almost anyone else. If you want you and your computer to be well taken care of, this is the place to go.
They go above and beyond to make sure their customers are happy. I have had two computers fixed by them. One was fixed by the next day after dropping it off. The other one took longer to fix, and though it was no fault of their own that it took so long (they had to order out for parts) they fixed my computer for free. They are friendly, helpful, well priced and simply fantastic
Fixed my laptop super fast. Super nice people. Highly suggest taking your laptop here. Will be returning for sure! Thank you so much for helping me out!
Great team of people and they worked on my computer without charging me!
Look at this place before you go to Bust-Buy or Apple. They have quality computers for really low prices. I have bought multiple computers from them over the years and saved hundreds of dollars.
Super friendly and knowledgeable. Definitely would buy from again. Great warranty on a used MacBook Pro. It was a little weird that the business was in a home, but respect for the owner building his business out of his home. Truly American dream and values to own your own business! Again, super happy with service and purchase m
Great place. If possible Id suggest a new location other than out of the home. Didnt feel very professional, but still great people great work.
These guys were great. Got a fast turnaround time and am thinking of taking another computer to them for some additional memory.
What a day! These guys are legit. My wife has been wanting a laptop for school and I was needing one for video editing. I walked out of this place with a Mac and HP laptop. The guys here arent after your money, they are concerned about your needs and providing the best service. I was impressed by their knowledge. I told them what I needed and they gave me options, the pros and cons, and wasnt pushy at all towards any of their products. They even gave me a lower price in the end. Not only have they earned a lifetime customer but I will be referring everyone to these guys always.Oh and the laptops are running great, super fast. Seems too good to be true! Check them out!
If you need something repaired fast, this might not be the place. They did a good enough job but they took 3x as long to do it as they told me it would take upfront.
Affordable laptops is the best place I have found to get computers. I get both desktop and laptop computers here. They have both used and new computers at great prices. And they also do repairs on desktops and laptops of all makes and models.
Bought a laptop from here. Super nice, friendly, and easy to work with. Plus its always better to support local
Wonderful experience! The guys at affordable were able to look at my MacBook on the spot and repair it from the water damage I caused. I will use them for all computer repairs in the future.
They fixed my macbook! They were so fast, friendly, and knowledgeable! I will definitely use them in the future for any laptop needs and would refer anyone whos looking for honest, quick and reliable service!
This guys are amazing! I spilled an entire glass of water right on my macbook pro and they restored everything to full function! I though I just cost myself the price of a new computer but they only charged me $200 and all my stuff is exactly as it was before I spilled on it! So awesome!
Great Company! Great experience. I brought my laptop in today because it would not start and the sound did not work. He on the spot fixed and spent a good time and when I offered to pay told me it was free. Thanks again Affordable lap tops for helping me with my Lap top.
I cant say enough good things about Affordable Laptops. You know when you find a good car mechanic and its such a relief to have someone you trust working on your car? This is like that for computers.These guys know their stuff but more importantly they are honest good people.I have gotten quotes at the Apple store or Simply Mac for macbook repair that were hundreds or thousands of dollars. Affordable Laptops usually fixes what I need for a fraction of the price.I have purchased multiple laptops from Affordable Laptops and had items fixed including broken fans and broken screens (my fault) and I am always shocked at how low the bill comes out to be.If you need a computer or computer repair dont go anywhere but Affordable Laptops. Or if you do, get a quote from Simply Mac and then go here. You wont be sorry.
Im there pretty much every year either having them fix something on my computer or upgrade something on my computer becuase it broke
Showed up with a slow working mac laptop. The owner quickly opened and removed programs causing the slowness added some memory. Left a very happy customer. Price was incredibly. Highly recommend. Dont be put off by the unassuming house.
Working with affordable laptops has been incredible. My computer broke down half way through my semester and they provided a comparable option for a new computer at a great price. When I had a problem with the computer a few months later, they took care of it so quickly and it has worked perfectly ever since. They have consistently been friendly, professional, and great at what they do. I recommend them without reservation.
Had our Asus Republic of Gamers laptop fixed here and man what an awesome job! Had a little wait because of parts.they needed to be order and the parts were hard to find I looked also. But well worth the wait. Thank you so much guys will be doing all my business with you guys from now on. The price was fantastic and Service was top notch.
Bought three 99.00 macs from these guys. One had issues took it back and they fixed it on the spot. Have two chargers quit working, told me to bring them in and theyd swap them out. Good people , knowledgeable, and offer A-1 customer service. Highly recommend them.
Very kind and knowledgeable. Rates are great too!
ABSOLUTELY INCREDIBLE. Dont go anywhere else if you are within a 100 mile radius. As good as it gets service brought directly to you by a generous family-owned business. Great vibes all around, unbeatable pricing. These guys dont want your money, they want your returning business. A+++
Excellent and fair business practices. Working with Brian and Jason is a pleasure. They give fair prices for their computers and treat their customers right.I look forward to working with them in the future. Some of the best of Utah here. Very smart people and offer excellent rates on Apple laptop repairs (specially water damaged repair). Truly computer people that deserve your business.
I needed my HP Laptop screen replaced, so I called ahead to see if they had the parts. The guy I talked to was very helpful and said I could come in and that they have the part. Within 20 minutes my laptop screen was replaced. Im happy with the fast, good service and the fact that it was cheaper than the other places I called!
Superior customer service!!! I had a laptop i wasnt able to use for over a year and they fixed it within the hour and loaded it with the latest office and even threw in an extra ram for dirt cheap, will continue to go here for sure.. thanx Affordable laptop!!!
Super nice guy, he didn’t charge me $100+ like the other laptop places would’ve. Super easy to talk to to and super quick and considerate. I would for sure go back again! WHAT A GUY
I was incredibly suspicious at first, but went with the wife anyway. Talked to the owner - who is a genuine old school electrical engineer and hardware guy. Ended up chatting for hours, and taking a laptop off his hands. I was impressed by their skills and knowledge in diagnosing incredibly arcane board level problems, as well as their ability to repair - rather than replace - boards and chips for my wifes gaming laptop. Put your skepticism aside - these guys are the genuine article.
I am a pc gamer and have shopped around a lot. This is absolutely the best place to go in the valley. They offer great deals and are super nice to work with when you need help on your computer. I will not go anywhere else!
Very pleasant to deal with! Great warranty for a used computer. I wish I could have found these guys years ago, I would have bought my last computer there. Great customer service. Highly recommend!
Needed my computer cleaned and running faster. Affordable pricing. Incredible turn around. Called me right away and let me know when it was ready.
I got an excellent laptop for a very reasonable price. They have excellent selection and great customer service.
Great laptops at very affordable prices, true to their name. Staff is great and helpful!
I bought my laptop from affordable laptops last week and have been more than happy with it. It’s a little dinged up, but still in great condition for the price I paid. Much better deals than I had seen at any other laptop shop. Plus, there’s a 90 day warranty that set my mind at ease.The guy brought me into his living room (I think his name was Bryan, but I can’t remember for sure), showed me a few laptops he had been working on and left me to make my decision.There was absolutely no sales pressure and the transaction was easy. He even knocked off an extra $100 for me. They also offer laptop recycling, so I was able to just ditch my old broken laptop there.After Using my computer for a week, I found a lot of delightful little unexpected extras that I won’t mention here, as well as a few things that lead me to believe these guys are the real deal when it comes to IT knowledge.One thing to watch out for though: I learned about this place from searching on KSL. The computer they had listed on there was a nicer looking computer at a cheaper price and clearly wasn’t in the shop. So, technically there was a little bit of a bait and switch going on. I still probably would have chosen the laptop I did, but just keep that in mind when you go in.
Ive been doing business with Brian and Jason for 3 or 4 years and couldnt be happier. They are good at what they do and their pricing for hardware and services cannot be beat. I highly recommend them.
Brilliant brothers. These guys are the best. I took my Macbook into Apple after water damage and they said the laptop was shot. The guys at Affordable Laptops opened up my Macbook and had it running like new in less than 20 minutes. Highly recommend for anyone with laptop woes, Mac or PC.
I brought my laptop to them back in April. Every time I call they pass it on to someone else who isn’t there. And each time I call they say they will have some guy call me back but they NEVER do. This has happened soooo many times. Something fishy is going on here. It’s been three months. I just want my stuff back! I’ll most likely have to bring a police officer to this “house” they call a “business” to retrieve my computer.
I needed help installing Windows on my custom PC. They were able to do it both fast and affordably, as well as offer some helpful advice! Thanks, Affordable Laptops!
Official Apple store rejected to fix my laptop and these guys saved my life. They dont overcharge, are honest and real technicians. I bought a used laptop here and it works nicely.
Excellent Service and ethical in practice. Between me and extended family, we have purchased 10+ laptops from them.Lady from church had a problem with her laptop and sent it to the company who loves you! Well they told her it needed a new motherboard and would be better off to purchase a new one. After paying the $50 fee to have them tell me this, I took it to Affordable Laptops. They just said that the keyboard had been unplugged, ran an anti-virus and didnt charge. That is service that wins lifetime customers.
Got a battery for my laptop ordered and installed for less than I could find the battery on line. In and out in an hour. Great times!
Multiple Apple Stores made me wait hours for help and asked me to leave my MacBook Air for multiple days, quoting $120 to fix it.This guy fixed it in 30 minutes for $30 while I watched. Awesome experience. Go here before the Apple Store!
I was referred to these guys from a friend. Finally took my MacBook in today After the Apple store told me it would cost over $2,000 to fix water damage, I replaced the battery myself. In that process I accidently didnt plug back in the trac pad, so for the last many months I have had to use a separate keyboard and mouse... Jason, took a look and fixed it in less than five minutes. Thank You so much for being an honest business!
I was very impressed with their personal, fair approach. They solved my problem faster and cheaper than I had even hoped. Just a nice guy in his home office solving computer problems.
Got a great computer. Great price. I love that they dont haggle.
Had a MacBook Pro that had a little bit of liquid damage that damaged the battery, but everything else worked fine. Taking it to Apple, they wanted $700 and 6 days to replace everything within the computer, even though the battery was the only thing noticeably defective. Took it to Affordable Laptops, they replaced the battery in the MacBook for about 10% of the price Apple would have charged, and it took less than an hour. They made sure to warn us about any issues relating to the liquid that was found, and were super friendly throughout the process.
Great service, low cost. Fixed my Macbook Pro for $50.00 after two Apple places each gave me estimates of $900.00. Cant say enough good about this business.
They are great to work with and they have amazing prices!
Very disappointed...
The hard drive in my computer crashed at the beginning of July. I was worried it would cost me a ton of money to recover the data and replace the drive. Affordable laptops was able to get a new drive in my computer that day and it didn’t cost much.However, it is now September 20th and I have yet to get my data back from them. The location is hard for me to get to but I have gone out there twice under the impression that my data would be ready only to be told it hasn’t been transferred yet. I’ve called over and over and they have told me they would call when it’s ready but I’ve never received a call. Yesterday when I called I was told they hadn’t even started to transfer it into a new drive yet. It’s been close the 3 months since I initially dropped off my computer. I need that data back and I still don’t have it. The great service I got on that first day is now heavily overshadowed by being ignored for 2+ months.
This place was so nice free diagnostic very helpful and friendly. So worth the drive!!!!
Amazing! I tried looking everywhere else, but this is the best place to buy your laptop.
These guys are able to pull rabbits out of hats. Ive been very pleased that they can fix the unfixable, or find me a replacement Mac at a good price. I go waaaay out of my way to patronize them.
Bought a MacBook pro from them a few years ago and it’s been the best computer. Battery just died and am heading there to get another one at a reasonable price!!
Have bought several laptops from them, which have been amazing. great customer service and tech support when had any issues.
Great service great prices I recommend it
Took my daughters Macbook in to be repaired when the system gave me a black screen when booting. They instantly knew the problem and saved me hundreds over what Apple would charge to repair it. You can trust these guys.
They said it would take two weeks to fix and it took a month and a half. When I finally did get it back all the screws were missing so it kept falling apart. Wouldn’t go here again.
Just wanted to share my great experience with Affordable Laptops. The track pad and keyboard on my macbook were completely unresponsive so I took it in to the Apple store where they quoted me for a ludicrous $475 dollar repair which they were unable to do in house. I ended up walking out of the store with a computer that was in worse condition than it was when I walked in. I went to the guys at Affordable Laptops and explained to them my situation, they opened up my computer and discovered that the problem that was suspected at the Apple store was not so and got it working for me again within 15 minutes. After they were done I asked, what do I owe you guys and they said, Nothing! We didnt do anything. They actually did some sort of reset on the computer that ended up fixing my problem.These guys are totally honest and trustworthy, highly recommended! If I ever have an issue with my computer, Id definitely go to them!
Great prices and they back their products. No ill vibes ever just straight up biz with no bullshiz
Awesome experience, good prices and saved my MacBook, all the data intact and it runs as fast as when I bought it (2010).
Great guys! Awesome quality of work, very talented!
Very nice & helpful people. Many of my friends would love their prices.
Im so happy I found these guys! My windows laptop that is only used for minimal things such as MSoffice and internet for our small 501(c)3 was making me unhappy with the endless updates and small hard drive that seemed to struggle doing the most basic of task. I decided to try a Mac and wanted to see if there was any local business that had affordable Macbooks as did not want to buy from ebay, ect. Found Affordable Laptops and now I have 2 Macbooks for less than what I was prepared to pay if I bought just one off Ebay or other online site. Both are in great condition, running well above my expectations and I am extremely happy. And they were right, I do like Mac. Also love that they are a local business!
Great guys. Awesome service.
Very nice people, good service, and good prices.
Great place to find an affordable, dependable laptop. I bought an HP elitebook, i7, 8gb ddr, 450 SSD hd for $300. This laptop flies and has been great so far. Also comes with a 90 days warranty. Dont be intimidated by the look of their location as they are currently a home based business. Its on the east side of redwood, be careful not to miss it!
I came in with a magsafe port from a 2007 macbook I needed replaced. They didnt have the part handy, but they did give me a free macbook for parts so I could salvage the part I needed and have other parts on hand. A+ Cant recommend enough. Thank you!
Macbook Pro keyboard fixed quickly and at a great price.
Excellent service and prices
Awesome employees that understand how to get stuff done
I ordered a new laptop battery from these guys and for more than two months I called and they said,It should be here today or the next few days. Finally after almost three months I gave up.If you didnt order the battery, just tell people, dont lie to your customer.
They were very helpful, and the laptops were amazing.
Support this small business, they are amazing
Quick service, reasonable rates!
Mac fixed, price outstanding, ambiance low.
Well worth the money that was spent.