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Panda Kitchen & Bath
6100 W Broad St E, Richmond, VA 23230, United States
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Panda Kitchen & Bath
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Am
Review №1

We recently remodeled our entire kitchen and used Panda Kitchen & Bath for the cabinets and countertops. May and her team were so good at helping with designs, listening to my concerns and making sure I was comfortable with the decisions. May always called to check on our progress, while Jay and his team worked to create my vision. So professional and always responsive to any questions. I am so pleased with the end results. i would recommend May and her team to anyone. Thank you May for all your hard work!

Gl
Review №2

May, Jay and their team did a great job with our bar remodel! I am so pleased with the quality of work, the style of the product, and the service they provided.From the moment I met May, she listened, provided guidance and recommendations, and followed through every step of the way. Her drawing renditions were on point and she made sure she captured everything we discussed, even graciously making changes when needed.When we were at a standstill on how to remodel the top cabinet, she made a special trip with Jay to my home to see what we were working with after having the wall cut out from under the stairs. We discussed various options based on our needs and she drafted the perfect top cabinet.Their team custom made the top cabinet on my front lawn and cleaned up very well afterwards. After the installation of the top cabinet, Jay realized there was a scratch on one of the new handles so they reordered a new set. May followed up to see if we were satisfied and after mentioning a few punch list items, she assured me Jay would take care of all the items when the new handles came in. True to their word, Jay installed the new handles and took care of the minor punch list items.Their knowledge, customer service and product is top notch. They ensured we were on the same page every step of the way and that we were satisfied. The communication is outstanding … phone calls, texts, emails and meeting invitations throughout the process. Even when things were delayed or issues came up (all things out of their control), they owned it and resolved it. They earned every high praise with their work ethic and pride of work. I highly recommend them for any cabinet remodel and look forward to enlisting their partnership on future projects.Thank you, May and Jay!!

Di
Review №3

My contractor suggested that I go to the Richmond store to work with May. After our first meeting I realized why Cecil drove the hour to Richmond. May quickly helped me design a perfect layout for my kitchen remodel. I changed my mind several times on style and color. May was always responsive and patient with my changes offering suggestions at times that helped make the remodel beautiful. Jay led a crew of skilled workers who completed the job quickly and professionally. I noticed a spot that I thought needed touch up on one of the cabinets. When I went to point it out one of the workers had already corrected it. I highly recommend this team for any work you may need.

Ma
Review №4

May was incredible to work with. She was very patient and really listened to what we wanted when designing our kitchen. She also worked extra hard to make sure we hit our deadline. We could not be happier with the end result and would recommend her and Panda to anyone renovating their kitchen or bathroom. They provided the counters and cabinets and were very integral in the layout/design.

D
Review №5

Had an amazing experience with Panda Kitchen & Bath. Jake was an incredible partner in helping us to get to a basement bar design that we loved. He was patient, helpful and impressively responsive whenever we had a question or were looking for ideas. The installation went perfectly, with the team showing up on time and finishing up promptly, leaving nothing behind. We absolutely love our new bar and will be using Panda Kitchen & Bath for future projects.

Al
Review №6

Wow, what a great experience. First, May was a dream to work with. She really was able to help me create my vision. I loved that she was so forthcoming with her design opinions. Very easy to work with and quick! Next, they show up when they say they are going to show up. The crew was thorough and thoughtful. Clearly take pride in their craftsmanship. And they treat your home with care.I wouldnt hesitate to recommend May and her team to anyone. Such a joy to work with. Hope to update the post once we have painting and backsplash installed.

La
Review №7

This was our third time using Panda Kitchen and Bath for our countertops! May and her husband are incredibly professional and responsive. We even changed our minds about the length of a kitchen table at the last minute but they were so accommodating and happy to make the slab fit our new dimensions. We will continue to use them for all of our remodels!! Beautiful counters!!

Ca
Review №8

I have used Kitchen and bath Expo several times in the past for both my personal homes and as well as a contractor for my own remodeling jobs. May has been amazing to work with. Attention to detail, excellent follow up, top notch customer service. As a contractor myself I do have a lot of appreciation for great customer service and May has always gone above and beyond and exceeded my expectations on every job we have worked together. All in all definitely the best place in town for cabinets and counter tops! Totally recommend!

Gr
Review №9

We had an amazing experience with Panda and we would like to thank May and Jay, especially! May was able to understand exactly what we were looking for and helped us design our dream kitchen for our first home.She was extremely patient, diligent, and professional - if you work with her I recommend putting your full trust in her recommendations as she is always looking out for the clients best interest. Jay and the installation team were also incredibly professional and detail oriented. We were amazed with their work, as they were able to seamlessly install cabinets in 2 days. The quality of the countertops and cabinets are also amazing! I would highly recommend Panda to anyone - and ask for May - youll be happy you did!

Re
Review №10

We just used Panda Kitchen & Bath to replace an old vanity in our downstairs powder room. The process couldnt of been easier! May was very responsive and answered all my questions. So easy from start to installation. Love my new vanity and look forward to using Panda Kitchen & Bath again for my master bath!

Ly
Review №11

Wow! My new custom vanity form Panda Kitchen and Bath is beautiful, functional and fabulous in my remodeled bathroom. Newer to a remodel, I relied solely on the expertise of May Cheung, Showroom Manager, to help me make my selection. May inspired my confidence with her knowledge, professionalism, conscientiousness and customer care excellence. She listened to my interests and was candid in her feedback; it was as if she was making a selection for her own bathroom! From selection to installation, May (and her team) were conscientious and timely. She coordinated with the contractor, which made it easier, and built my trust quickly. I am sure I will get compliments for years to come - and I have already referred a neighbor to Panda Kitchen and Bath! My new bathroom looks modern and classy! I am super excited! Thanks, May and team.

Ge
Review №12

I used Panda Kitchen to remodel and install a new kitchen. From start to finish, I experienced the perfect level of support, transparency, and professionalism in getting the job done. May Cheung is a ROCK STAR! I came in for our first meeting with a few layout sketches on graph paper; she was able to take my ideas and generate renderings and a floor plan of what my new kitchen would be...and it only took her about 2 days to put it together! I was not only impressed by her speed and dedication, but also the outstanding quality of her work. She walked me through exactly what she had put together, as well as shared her thought process on why she added drawers, shelves, and cabinets in certain places (things that I never even considered). Even when I changed my mind on certain aspects (more than once), she was more than willing to map out examples of what I was pondering to help me make the best decision. Once we landed on a date for install, she constantly stayed engaged to ensure I was happy with the plan and ready for the cabinets to go in. The installation process was quick, easy, and on time with zero issues. We are so happy with the final product and couldnt have dreamed of a better experience. I will definitely call May and refer her to my friends for future projects! 10 out of 10!!

Br
Review №13

Im very happy with the outcome of my kitchen. Everyone I interacted with was professional. The products are quality.May designed our kitchen. She came up with a great design for our space. She suggested really thoughtful add ons such as roll outs for base cabinets and a pull out spice rack. Through out the process May was easy to work with and made the process straightforward.Installation times are scheduled in advance and they did not change. The cabinet and counter installers were here on time all three days they were supposed to show up.Overall I highly recommend working with Panda Kitchen and Bath.

Ri
Review №14

I have initiated a multitude of remodeling projects over the years and have used countless contractors & vendors. I have never experienced the degree of professionalism and craftsmanship that i just had with the Panda Kitchen folks. My first encounter was with May in the design phase, then the installation of the cabinetry and countertops with their highly skilled craftsman. Amazing attention to detail. The quality of their materials and work product is beyond compare. Dont bother going anywhere else. There is none better!

Ja
Review №15

We contracted with Panda Kitchen & Bath to initiate a complete remodel our kitchen, which had not seen a facelift in several years. Pandas guidance was invaluable with their specialty (cabinets and countertops) and they connected us with great folks to help us with the rest of the project - electrical, plumbing, floor, painting, etc (we look forward to the completion of the rest of the project in a couple of weeks). Pandas own cabinet & countertop crew was always punctual, worked diligently, and at the end of a day was very good about cleaning up the work site. May is great to work with RE the planning, material selections, and contract phase and and her husband Jay always made sure no details were overlooked at the job site. They both followed up to ensure that we were happy with Pandas work. We highly recommend Panda to anybody else looking for a reliable and friendly kitchen & bath remodeling company.

Tr
Review №16

Excellent experience working with Panda Kitchen and Bath! Mae was very professional and responsive to any questions I had about a new bathroom vanity. The team arrived early on the install date and did a fantastic job. Very happy with the work!

Ev
Review №17

Would highly recommend Panda Kitchen and Bath in Richmond, Va. It was a pleasure to work with May and Jay. We had a full pantry and a full laundry room done. The workmanship, the quality and the installation could not be better. So very pleased with everything and will use them again in future.

Li
Review №18

We bought new counters from Panda and had a great experience! They made everything a breeze, and did a super professional job. May was great to work with and helped us through the whole process.

Pa
Review №19

I believe that May and Jay did a superior job-actually an excellent job- in designing and installing built ins. Very good at communication, and very good at follow up. They could not have done a better job and did the work (both design and installation) in a great fashion. I would recommend them without hesitation to any customer. I could not have said anything but that they provided absolutely superior work.

Ma
Review №20

My husband & I had a wonderful experience using Panda Kitchen & Bath. Our design consultant May Cheung was wonderful, super responsive & knowledgeable. Jay and the install team were terrific.We just love our new counters and couldn’t be happier with Panda Kitchen & Bath

Ju
Review №21

They will soon be doing kitchen cabinets for me, but so far the process has gone right on time thanks to May who is a real delight to work with.So professional and timely! Looking forward to the kitchen cabinets being installed and love what she has designed for me.

Ke
Review №22

After having our doubts about a quote on a kitchen remodel from Home Depot, we decided to try Panda Kitchen and Bath. We are so astoundingly glad we did! The people at Home Depot had tried to scare us off from getting another quote, saying that wed have to find our own contractor and coordinate between the contractor and Panda Kitchen and what a nightmare it would be. But Jake helped us with the decisions and design, answering questions and reworking the design when we asked for changes, and providing patient and clear explanations (because we really didnt know much about kitchen models). Another amazing part of the experience was Jakes recommendation of Ryson Renovations, a contractor that they often worked with. I think the people a company works with speaks a lot to the quality of the work being done. Ryson Renovations is a solid contracting company and we never had to stress about anything! Between Jake from Panda and Jason from Ryson Renovations, everything was coordinated without a hassle, questions were answered, adjustments we made, and I had not a worry the entire time! We love our new kitchen! If you are looking to remodel your kitchen (or bath, they do bathrooms!) I would heartily recommend checking out Panda Kitchen and Bath. It will not be a waste of your time.

Li
Review №23

We got a beautiful bathroom vanity from Panda. They were great to work with in the office and their installation was terrific too. The vanity is very high quality. We love it and will use them again.

An
Review №24

My parents previously used this company for a complete remodel of their kitchen. They replaced all of kitchen cabinets and just loved working with May Cheung. I had the same experience.I worked with May directly to replace our kitchen counters. May graciously found a slot for the counter installation within the timeframe I desperately needed.The process was seamless and handled mostly over the phone. May had to deal with my craziness at times and was calm throughout the experience.May called to confirm the time of installation on the day of installation. The crew was on time, very efficient, courteous and left the area clean.The counters are beautiful! Just beautiful.Highly recommend this company and May!

Ha
Review №25

May Cheung and her team designed and installed a beautiful new kitchen cabinets and granite countertops. May listened to our needs and nailed the perfect design. She helped us pick the perfect finishes to update our kitchen. I can’t say thank you enough. Her installers showed up on time and did a wonderful job. The quality of product and work exceeded expectations. From start to finish it was a pleasure working with true professionals.

ki
Review №26

What a fun and fantastic experience! May (and Molly) and Jay...what an amazing team! They took an idea that I have been dreaming about for 13 years and turned it into a beautiful reality in our home! We loved our house before, but now, we absolutely LOVE our home! I cannot begin to express my appreciation for their professionalism and amazing services. From planning to installation, they were there to answer all of our questions and ensure our 100% satisfaction! If you choose Panda Kitchen and Bath, you will not be disappointed! You will, indeed, be over the moon with excitement and satisfaction and a desire to invite everyone over to your home to show it off!

Am
Review №27

May was a friend to us through the entire process of our kitchen cabinet and counter top remodel. She kept in touch ahead of schedule, she asked how we were doing and meant it, and when her crew came to install May made sure the work met the same standard as her communication had set. We are so happy with the way our kitchen has transformed. Cant wait to send friends and family to Panda Kitchen & Bath!

Da
Review №28

I worked with Jake Hayes at Panda Kitchen and he did a great job of walking us through all of our options and what made the most sense for our new countertops. He did a great job following up and made sure everything was running on time for install. After install (which went great by the way) he was quick to follow up to ensure everything went well. Overall we are extremely pleased with our new granite countertops and would highly recommend Panda Kitchen & Bath for any work you may need.

Ja
Review №29

I am a General Contractor, Ryson Renovations, in the Richmond VA area and I have been working with Jake Hayes at Panda Kitchen & Bath for over a year now. I am one of their contractors that works with them to do all the parts of the kitchen remodels that they do not such as; wall removals, flooring, backsplash, etc. I have been in the business for over 30 years and Jake is by far the best Kitchen Designer I have ever worked with. He has a lot of passion, communicates extremely well, customers love him, and his approach and ideas are amazing. He gives you all the information and various design options to allow you to build the kitchen/bath of your dreams that both looks great and functions effectively for your lifestyle. I now recommend my customers to Jake & Panda. The cabinets are top quality and the install team is quick, friendly, and very skilled. Great company, great people, and a great product!

Ja
Review №30

I used Panda Kitchen and Bath for a kitchen remodel. May was incredible from suggesting styles and layout to being in contact promptly every time there was a change. I highly suggest May for all things kitchen and bath she way absolutely amazing and a huge help!

Ki
Review №31

Panda Kitchen & Bath did an excellent job installing our quartz countertops. May Chenug worked through the process with us from start to finish. She always responded in a timely, professional manner. Mays attention to detail and customer service is superb!!! The rest of the staff was very knowledgeable and friendly. I high recommend looking at Panda Kitchen & Bath for your next remodel!!

Ka
Review №32

May Cheung from Panda Kitchen and Bath was our contact for our new counter tops and backsplash. She was extremely thorough and super easy to work with. The team that installed our countertops was professional, very precise and kept our kitchen clean throughout the process. The quality of the quartz counters/backsplash we put in was top notch! The process from start to finish was excellent! We were referred to May from a family member and we were not disappointed! I highly recommend May and her team for any of your kitchen renovations!

El
Review №33

Panda Kitchen & Bath has proven to be amazing for us on multiple projects. Thirteen years ago they installed cabinets and granite in our kitchen which held up incredibly well for our family of 5. When we decided it was time to renovate recently to lighten up our space, May and Jay Cheung came over and provided us with great ideas on how to update without having to replace everything. May met with us on several occasions to finalize plans and to make sure our new kitchen was going to meet our needs. As always, the cabinets and granite were installed on time with precision. We absolutely love our updated kitchen and look forward to working with May and Jay at Panda Kitchen & Bath on our next project.

Me
Review №34

Our new bathroom vanity is gorgeous and we were beyond thrilled with the installation crew and new quartz top. I liked how they lined up the veining between pieces so it looks really nice. But the number one reason I would recommend Panda is that the designer I worked with was the best I met with (and I consulted with at least five companies before selecting one). I did not want a standard vanity for our space (60) because it comes with 12 drawers that did not meet our needs. Jake suggested more than one great solution for this, and eventually we ended up with 15 drawers that work really well for us. He also helped me plan the project so an electrician will be installing a plug for the hair dryer in the drawer, which I am also very excited for. Our previous wood shelf is now an easy to clean quartz, and we were able to customize the size of the backsplash. Additionally, we have more counter space between the sinks than we would have under a standard design. He is very creative and solutions oriented -- I never heard no, we cant do that, I always heard this is what we can do and he always listened to what our needs were. We also really love having the slow close drawers and plywood (not MDF) frame. I highly recommend this company!

Li
Review №35

Working with May at Panda Kitchen & Bath was such an enjoyable process. We just had our kitchen countertops replaced with gorgeous white quartz and our kitchen already looks completely different. We still have some updating to do but I can’t wait to share pictures once it’s all done! May was incredibly responsive throughout the process and the installers were professional and so quick.We will certainly use them again when the time comes to replace the counters in our bathrooms. We are excited to recommend them to our family and friends as well.

Ta
Review №36

Everything from the first visit all the way to installation was SO professional. May was so helpful and patient throughout the entire process. She answered every question and is extremely knowledgeable! Every appointment was professional and timely. I LOVE the finished product!!! Money well spent and very reasonably priced also. Nothing but great things to say about Panda K&B and May too! Definitely worth reaching out to them!

Jo
Review №37

Jake did a great job of helping us with a bathroom vanity. From start to finish Jake made the process very simple giving us realistic and accurate timelines our contractor could work with. Couldn’t be happier with our finished product. I’d definitely recommend.

Em
Review №38

Fantastic customer service and great people to work with! May was a delight and so insightful. She excels at kitchen design and had so many helpful suggestions.

Th
Review №39

Panda Kitchen & Bath worked wonders on my outdated kitchen. From the initial meeting to final installation, it was a phenomenal experience. We worked with May who was very patient with us as we made constant changes to the design. May was good with staying in communication with me and answering the myriad of questions I had. On cabinet installation day, May called to let me know the installers we en route. I definitely appreciated that. The installation was very good and quick. During installation, the installers noticed there was some damage to one of the cabinets; however, they assured me that they would replace when they returned for countertop installation. Installation of the countertops was quick and the installers very professional and they also brought my replacement cabinet. May called to make sure I was completely satisfied and even made sure the installers returned the same day to fix a slight issue with the countertop. Overall I am very, very satisfied with Panda Kitchen & Bath and would highly recommend them if you’re looking for high quality work at an affordable price.

Ju
Review №40

We had a great experience getting our new countertops through Panda Kitchen and Bath. We worked with May Chung to find what we were looking for, and she was a huge help. Would definitely recommend checking them out if you are looking for countertops.

La
Review №41

We recently built our next forever home and our builder recommended May Chewning at Panda Kitchen and Bath to help us design our kitchen and baths. Our experience was exceptional! May spent so much time fielding our thoughts and ideas to help us build a clear vision of our dream home.We were able to hand-pick our quartzite countertop and May even saved us money with last minute changes to our design.We highly recommend Panda Kitchen and Bath. And, if you are in the Richmond area, ask for May Chewning. You will not be disappointed!The Lavold Family

Je
Review №42

Our condos kitchen was madly outdated. A neighbor had recently remodeled her kitchen and had recommended Panda Kitchen and Bath so I immediately made an appointment. May was such a pleasure to work with! It only took a few days before I received a design from her and it was perfect. The install team was on time and installed the kitchen cabinets and counter all in one day. I would recommend Panda Kitchen and Bath to anyone. Their prices were some of the best around - including counters. If youre looking to remodel your kitchen, request May!

Je
Review №43

These clowns were hired to come in and install a new countertop. 1 of 2 things happened, either the estimator measured incorrectly or their installation crew has no idea what theyre doing. Countertops are not installed a quarter inch off of the wall. After bringing this to their attention they say its in their contract that theres going to be gaps along the wall. Everybody understands there can be valleys in between studs in the sheetrock. That would be no problem thats expected and it happens but you do not install a countertop a quarter inch off of the wall so that the wall tile can slide behind it. They did absolutely nothing to fix their mistake. Their response was its the next guys problem they can feather the wall out. Are you kidding me!?!? Pass it along to the next guy. Pad the wall out!?!? That is the most ridiculous thing I have ever heard. Passing your screw up along to the next trade because youre too incompetent to do your job. You get what you pay for with these people. Buyer be aware. Youve been warned.

Ca
Review №44

Jake at Panda Kitchen and Bath assisted me with the purchase of countertops during my kitchen remodel process. Jake took time to educate me about each product they offered. He was professional, extremely knowledgeable and patient with me during my decision process. Whenever I called the store with a question he was always available to take my call. Jake understands and provides excellent customer service. Jay and the installers were also very professional and particular with the countertop installation. Great job!!

La
Review №45

Their design consultant, Eva Rivera, did a great job helping us design a very nice coffee bar cabinet with a quartz counter top. Eva Rivera could not have been more patient with us as we worked through the details of designing and selecting the materials and dimensions to obtain the right cabinet for our use and space.

Cl
Review №46

We worked with Panda Kitchen and Bath during a renovation of our master bath. We met with May and she was great! While meeting with her, she redesigned our bath on her computer screen and gave us so many choices on how to benefit from the space we were working with. Upon completion our new bath is wonderful, spacious and beautiful! Would suggest Panda Kitchen & Bath for anyone remodeling or building and ask for May - shes Wonderful!!!

Sh
Review №47

I have worked with May Cheung to replace cabinets in two kitchens. She is wonderful to work with! Very helpful and knowledgeable. She is a joy to work with and allowed me the time needed to make decisions. I never felt rushed.

Pe
Review №48

Excellent showroom. Jake is wonderful to work with! Definitely recommend!

Em
Review №49

We had a great experience working with May and Panda Kitchen & Bath. They created a plan for our kitchen renovation that met our needs. The turnaround timeframe was great. May was very responsive to questions and clarifications.

Co
Review №50

We hired Panda Kitchen & Bath to replace our kitchen counters and a new kitchen sink. They were fantastic in helping us pick our our new countertops and Jake was very professional and gave us some great guidance. The work was fantastic, done right on time and very high quality. We would highly recommend Panda Kitchen & Bath.

An
Review №51

Jake, was excellent helping us designj ourcabinets for our kitchen remodeling. We highly recommend this company.

Mi
Review №52

Very great experience from start to finish. I needed a new granite counter for a new home that had an awful one in place. I was amazed at how quickly Jake at Panda’s West Broad office in Richmond could show me the basics and we quickly arrived at the right decisions. Everything was boiled down so simply. It ended up being a lot of decisions I wasn’t prepared to even think about, but jake made it easy to figure out! Once it came time to get the job done, the individual doing the measuring came out, right on time and was done in 20-30min. And 10 days later, the truck with the counters and crew appeared (also right on time)! The entire install for nearly 70ft of granite was about 1.5-2hrs, with removing the old junky counter. Difference is night and day and it really couldn’t be easier !

Mi
Review №53

May experience with Panda Kitchen & Bath was top notch! Designer May Cheung came highly recommended and she exceeded all expectations. From start to finish May was attentive to all the details of my major kitchen remodel. It is clear that she is extremely experienced as she was able to see around all corners and address potential issues before they even arose. The quality of the cabinets and counter tops that were installed is superb and the install team was efficient, timely, and clean. I could not recommend this group more strongly and wish I had more stars to give!!!

Al
Review №54

We are totally happy with the service and professionalism of the employees at Panda Kitchen and Bath. They have a large selection of remodeling products and they are very helpful in helping us make the decision on our most recent granite installation. We would highly recommend them for your next kitchen or bathroom remodel.

Ma
Review №55

What can I say about this company but WOW!!! From the start of my project (meeting with May to select the counter top) to measuring the counter top (working with Jay) to confirming my installation date (working with Molly) to the actual installation (the guys from Norfolk) everyone at Panda Kitchen was A-MA-ZING. Such a dedicated staff!!On the day of my installation, the day hurricane Michael struck VA (10/11/18), the crew was there first thing in the morning to install my counter top. On the first attempt to install the section that contained the cook top, my counter top broke. YIKES!! But did this crew miss a beat? Not at all. Jay called their warehouse in Norfolk and within a few hours a new counter top arrived.By this time, the hurricane had touched down in Richmond and the rain was pouring down. Despite this, the crew continued to work stating We are going to finish your installation tonight, Ms. Johnson. Are you kidding me?!?!?!?I am so impressed with their we are not going home until the job is finished, and finished right attitude. BTW, the installation wasnt complete until around 9pm that night and the installers had to drive back to Norfolk. Jay, stayed until close to 10pm to complete the installation by sealing the granite.May, Jay, Molly and installers, you have won a customer for life. I will definitely be in contact for my bathroom remodel next year.Here are a few pictures of my kitchen remodel.PS.-- My faucet will be installed tomorrow.

Ba
Review №56

Panda Kitchen and Bath installed countertops throughout our new home and we loved everything about our experience with them. Jake was very helpful through the selection process and was very quick to respond to our questions and concerns. He was one of our favorite contacts throughout our entire homebuilding process. In addition, Jay and his team did a great installation job. I highly recommend them!!

Ev
Review №57

Excellent service from the Richmond, Va Panda Kitchen and Bath. Attention to detail, easy to work with, quality workmanship, excellent installation.

Mo
Review №58

I love my new kitchen countertops and cabinets by Panda Kitchen and Bath! Jake was wonderful to work with through the entire process - not only was he highly responsive and communicative, but he helped me to really maximize the space in my kitchen with my cabinet layout. Jay and the install team did an excellent job as well. Affordable, efficient, professional, and responsive - I would recommend Panda to anyone looking to renovate a kitchen or bath!

Tr
Review №59

I highly recommend this business! We are about 2-hours out from their location and were concerned this could pose a problem. NOT at all! Jay came out to our home within a couple of days to take precise measurements of our kitchen space and visited each day to ensure everything went smooth during installation and to lend a hand. May at Panda kitchen was AMAZING! She redesigned our kitchen and got us on the calendar quickly. We completely gutted our kitchen and May took the time to help us reconfigure our kitchen to get the best functionality out of it. We even changed things up a few times and she was more than happy to help change her design to accommodate. During installation, she called and checked in to see if we had any questions or concerns with the progress of installation. The installers showed up on time, and worked very hard to install and build the cabinets. They had to custom build, on-site, our pantry cabinets and refrigerator space. The quality of workmanship and cabinetry and the dedication of all the employees was above and beyond what we expected. We feel like we got friends out of this deal!

Ha
Review №60

Designer May Cheung came highly recommended, she was so helpful and patient throughout the entire process, she answered every question. Jay and the installation team were also incredibly professional. Jay, you have won a customer for life. The quality of the countertops and cabinets are also amazing! My wife love this beautiful kitchen. Again, thank you so much for your help(May and Jay). I would highly recommend Panda to anyone - and ask for May(professional design)

Ed
Review №61

If you are in the market for Countertops, you wont find better people to work with than May and Jake at Panda Kitchen & Bath. My wife and I explored a number of options and stumbled upon Panda Kitchen & Bath in the process. Best happenstance situation ever!!! From start to finish, the process was flawless.

Ro
Review №62

I cant say enough good things about Panda Kitchen and Bath. I wanted to rebuild a kitchen island that had a raised breakfast bar into one that has a single level. This was an island they had installed for a previous owner in 2009. Visited Pandas showroom, had them redesign the island, manufacture all the new panels and granite top. Installed them all in one short day with the new sink in a professional and timely manner. It looks great and was just what I was looking for. I highly recommend Panda Kitchen and Bath.

Ju
Review №63

Panda Kitchen and Bath did a great job on my kitchen cabinets and countertops. They are very professional and the product they sell is of the highest quality. I will definitely use them again when I remodel my bathroom!!

Ma
Review №64

If you need kitchen counter tops this is THE company to choose. They are very professional and their customer service was awesome. May Cheung was awesome through our whole process down to her final call to me to make sure all went well and that we were satisfied with their product. Jay and the install team did an excellent job, they were clean and efficient in our home. Love my kitchen.

An
Review №65

Molly was wonderful to work with. I came in with a pretty simple vision of upgrading a kitchen keeping the same layout of appliances, etc. and Molly helped with some design upgrades of cabinet placement and other ideas to really maximize the space. We wanted simple shaker cabinets and a nicer countertop than our laminate and Panda had enough of a choice for us to easily and quickly make our decisions. The cabinet install was quick and efficient and the countertops install was also fast and the end result looks great.

Al
Review №66

Wonderful people and great experience replacing our kitchen cabinets and countertops. May Cheung was always available for questions, advice, and was so organized. Definitely recommended!

Mi
Review №67

Great job by May and her staff. Would definitely go to her again for any remodeling needs.

ro
Review №68

Significant other and I were looking to do kitchen remodel, tear wall down, do flooring and install a window.We had decided to go with May, at Panda, for the kitchen renovation due to having a few other contractors tell us about being unable to do the desired layout and for more money.May was very helpful in maximizing the design in our medium sized kitchen, including offering improved space efficiency and modernization.The employees that came out to do the work for Panda were timely, efficient, did not need to ask questions, just worked quickly and left after everything was satisfactory. We even had one employee return after leaving to fix a hinge on a cabinet to prevent it from opening too wide into next cabinet. This attention to details was not unnoticed.Panda also helped locate contractors to complete the rest of the remodels for the home, and were overall helpful throughout the process.I would highly recommend May and Panda, everything went smoother than expected for a fair price. I will likely want to use them for bathroom remodel in the future.

Ka
Review №69

I have the most beautiful kitchen cabinets and Quartz counter tops from Panda Kitchen and Bath Expo.I worked with May Cheung. She was pleasant , knowledgeable and very easy to work with throughout this project .Alway available if I had questions . Jay Cheung and his 2 hard working installers were also Excellent .I highly recommend this company .

Mo
Review №70

I appreciate the professionalism and assistant Panda Kitchen & Bath employees showed. Paul was the representative who assisted my son and I the first day we visited. He explained and showed us everything involved in getting my bathroom vanity built. On my second visit which entailed picking out items to be installed on my vanity, Paul was very informative about the process. I appreciate the patient and assistance I was given. I appreciate all the employees involved in scheduling for measurements, delivery and installation of my vanity. Everything was done in a timely manner. I really love my bathroom vanity.

Wa
Review №71

I was worried about how stressful my project for a barbershop would be, but after consulting with four different design-build companies, I finally found Jake Hayes, super awesome, and professional customer service. Jake helped guide me through the process. He was accommodating with the design and selection phase. He even helped me select fixtures that other companies said Id have to handle on my own. If you’re looking for a professional, clean, and excellent job, I highly recommend it.

Wi
Review №72

May was great! Highly recommend!

Ro
Review №73

They installed granite countertops and they did a great job, very professional. May was very knowledgeable and easy to work with and the installers.

Re
Review №74

Working with this company was wonderful! May helped us with our kitchen countertop project, and she was so professional and helpful. She truly cares about her clients and making sure they are pleased. She is extremely communicative, and the finished product turned out great!

Ja
Review №75

If you desire straightforward salespeople (May)and installation done at the appointed time (Jay) then Panda Kitchen is the place for you! We couldn’t be more pleased with our kitchen remodel experience.

Wi
Review №76

Great experience overall. Big thanks to Jake for his expertise and guidance in finding the right countertop and sink size for our office kitchen project. Quick and accurate installation from the onsite crew of Panda Kitchen and bath.

Da
Review №77

I had such a wonderful experience working with Panda Kitchen and Bath. May was extremely patient and educational. Her attention to detail and willingness to answer all questions and address concerns was greatly appreciated. I love the outcome and beauty of my kitchen. I will definitely recommend Panda Kitchen and Bath to family and friends. Thank you again May for your awesome customer service!

Ba
Review №78

We did a kitchen remodel—panda installed the cabinets/w island and countertop with full wall backsplash. From the beginning to the end we were totally satisfied. May was excellent with design suggestions, organization, professionalism & extremely friendly. The installers displayed excellent craftsmanship. & Jay was very helpful as well. Our kitchen looks fabulous!!!! I would definitely recommend Panda Kitchen & Bath.

Em
Review №79

Panda Kitchen and Bath replaces the vanity in my powder room. I was able to pick what I wanted and get a quote as I waited in the showroom. They sent someone to measure to make sure my measurements were correct and then a team came out to install my vanity, sink, and countertops a couple of weeks later. It looks amazing! I also love how they coordinated with the plumber, so I didn’t have to make another call to get the plumbing installed. I’d use them again- it was so convenient!

Ma
Review №80

May was so easy to work with, very professional and knowledgeable. I highly recommend them for any remodel. The install of my countertops was very timely and clean! When a problem arose, they were quick to respond and offer several solutions to keep the project going. I will be back for the next kitchen redo.

Su
Review №81

We had a wonderful experience with Panda Kitchen and Bath Expo. Jake helped us design the kitchen of our dreams, taking our wish list and building a beautiful and practical kitchen model with tons of storage. The white and gray cabinets are solid and the soft close drawers and cabinet doors are wonderful. Jay and his install crews for the cabinets and granite were very efficient and paid attention to every detail, making sure we were completely happy with the end result. Simon built beautiful custom shelving units to maximize our existing space. We also love our wine rack which took advantage of a small strip of wall space that would have otherwise been wasted real estate. We were very happy that Panda suggested working with Ryson Renovations to handle the general contracting including the electrical, plumbing and tile work. Jason Foit and his crew were a joy to work with. The undercabinet lighting was the crowning touch to our beautiful new kitchen. We will certainly be returning to talk to Jake and Jason about our master bath remodeling project soon!

Sa
Review №82

EThis business installed new granite countertops for my husband and I this March. From the moment we walked into the show room to selecting and following up with our materials, to installation afterwards, this business supported us. Specifically, May was wonderful! She made sure to thoroughly explain each step of the process and ensure that my husband and I got exactly the product we wanted.The individuals that install the granite were very professional, they installed almost 50 ft.³ of granite in under two hours. They removed our existing fixtures and counters with minimal mess and utmost professionalism.

To
Review №83

I purchased kitchen cabinets and counter tops from Panda. The installation crew went to work as a team, paying attention to the smallest of details. Their workmanship is impeccable. I am Extremely pleased with their product and work. I would recommend them to anyone who wants the best!

Ma
Review №84

We totally remodeled a kitchen. Panda helped with the kitchen design/floorplan. They even set us up with an excellent contractor. Panda did all the cabinetry for the kitchen. When construction/demolition necessitated a change in cabinetry, they redid the design to accomodate it and redid the cabinetry to go with the altered design. Also, the cabinets are all real wood -- no pressboard/chipboard, When it came time for the installation, the installers were professional and FAST! We recommend them without reservation.

Ri
Review №85

Great price and top notch installation of quartz countertops. May Cheung was very helpful and communicated well throughout the entire process!

Br
Review №86

Went in with my parents to get them started on a kitchen remodel. We met May and she walked us through the showroom to let us see all available options. Once we made our choices, she designed a very nice setup which took advantage of our limited space. We approved and got ready for the install. The installers were very prompt and easy to work with. They came back a few days later to install the countertops and we are very satisfied. May and the staff are AWESOME!

Mc
Review №87

We had a great experience dealing with Panda Kitchen & Bath. The showroom manager, May, was responsive, informative, patient and an overall pleasure to deal with. They were able to send someone out to our house later that same day to take measurements and he too was prompt, communicative and helpful. The install crew showed up on time and did an excellent job, they were tidy and efficient, even making some modifications to the counter for me on the spot. Even though we were only a small job (a counter top for one bathroom vanity) we were taken care of and never felt as though we were pushed off or slipped through the cracks. I could not ask for anything more and absolutely recommend anyone in the market for cabinets and countertops give Panda Kitchen & Bath a shot.

Au
Review №88

I would highly recommend Panda Kitchen & Bath for cabinet/counter work. May was an amazing help in designing our new kitchen and maximize our budget. May was easy to communicate with and very responsive! Panda Kitchen made our kitchen remodel seamless!

An
Review №89

The entire process of our kitchen counter remodel went so smoothly with Panda Kitchen and Bath. May did an amazing job helping us with our plan and quote. The installation was so easy. They were on time and worked really hard. The finished product looks amazing. We are already planning to have them help us with another project in our house. The pricing was very fair. We highly recommend!

Ga
Review №90

We are so glad to have found May and the rest of the team at Panda Kitchen and Bath! May is brilliant when it comes to offering design suggestions and finding solutions to your problems. Her attention to detail is incredible and I have never worked with someone so organized and efficient. Not a single detail escaped her eagle eye and the end product turned out beautifully!Despite the workload on her desk, May made us feel as if we were her only client. She worked with us on last minute changes to ensure the final product suited all of our needs. As a direct result of Mays creativity, our kitchen renovation turned out perfectly and, I might add, for quite a bit less than estimated by big box and other cabinet stores.And we have to give Jay credit for his suggestion to flip the bathroom vanity to run the length of the adjacent wall. We had a different idea in mind when he came out to measure, but after hearing what he had to say, he obviously had the perfect solution for our storage and countertop needs!The entire staff at Panda (May, Jay, Jake, Simon, as well as the other installers) should be recognized for their warm personalities, work ethics, attention to detail, creativity, and overall skills for which they were hired. We cant wait to do our next project with Panda and see what brilliant ideas May comes up!

Vi
Review №91

Panda made the process of getting new counter tops easy! They were professional and on schedule!

Ry
Review №92

We worked with Panda Kitchen & Bath for our full kitchen remodel. From start to finish, the team was awesome to work with. SUPER available and responsive. Even 18 months later, I was able to send May a single text to get a warantee item fixed. Felt great to work with a locally owned business! Highly recommend.

do
Review №93

I have contracted with Panda Kitchen and Bath Expo on 3 of my last job sites in the last 8 months to measure, design and install 3 complete kitchens to include cabinets and quartz countertops. I have always experience great communication skills and feedback from the whole team from start to completion. Going forward I will continue to work with them on other projects and opportunities.

Th
Review №94

Jake, May, and team were all a pleasure to work with from start to finish. They made the selection and installation process as easy as possible and we are loving our new countertops. I will definitely be coming back for future projects. Thanks!

Ch
Review №95

We loved the people at Panda kitchen! Jake was our designer and he was amazing and extremely patient! He crafted our design over and over until it was exactly what we wanted; gently adding in his professional advice/experience along the way. Also, May was awesome helping with the layout and gave such knowledgeable advice, too. We would highly recommend Panda. The crew was delightful to work with and Jay, overseeing the project, kept everything well organized. They cleaned up after each day and a final clean up to finish it all off at the end. They consulted us each step of the way to make sure everything was how we wanted it! We are so grateful and love our new kitchen! Thank you Panda! -The Kings

Wh
Review №96

We used them for our new quartz and May did a great job helping guide us in a beautiful style which was exactly what we wanted. Very easy process, great communication throughout and they came right on time on install day . All the installers wore masks the entire time.

J.
Review №97

We shopped around at a few places to get pricing for new cabinets for our kitchen re-model, and we were very pleased with our experience with Panda Kitchen & Bath. We had a pretty custom kitchen renovation, and had to work around many odd dimensions and unforeseen conditions throughout the process, but May was excellent at coming up with a design that worked beautifully in the space. May had no problem tweaking the design and coming up with solutions to problems. In the end, the execution of the design was done perfectly. The installers were professional, worked on schedule, and made sure that we were pleased.

Ta
Review №98

Panda Kitchen and Bath always delivers a great product for us at a good price and is able to meet our timeline for our projects. May is a great help with offering suggestions and helping with our designs. She always follows up to make sure we are satisfied with the final product We highly recommend Panda Kitchen and Bath. You will receive friendly, fast service! Thanks May!

ro
Review №99

This was the best experience Ive ever had for someone working in my home. The workers did a fantastic job and the salesperson Jake was absolutely the best sales person Ive ever worked with. The measure person was also excellent. If I ever need anything in the future I will definitely be calling again and I will recommend this company to all of my friends

Co
Review №100

We can highly recommend Panda Kitchen and Bath for your kitchen renovation. The design process and picking out materials in the showroom went very smoothly. The pricing for each piece of the project was clearly communicated and agreed upon and the amount we paid was quite competitive. The installation team arrived on time, was professional and quick, and they paid close attention to details. They also did a great job cleaning up before they left. Our kitchen cabinets and countertops are beautiful! We would definitely work with Panda Kitchen and Bath again for future renovations.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:6100 W Broad St E, Richmond, VA 23230, United States
  • Site:http://rvapandakitchen.com/?utm_source=Google&utm_medium=GMB
  • Phone:+1 804-476-4999
Categories
  • Kitchen remodeler
  • Bathroom remodeler
  • Cabinet store
  • Countertop store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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