user
Grease Monkey
582 N 2nd E, Rexburg, ID 83440, United States
Appearance
Grease Monkey
Comments
Jo
Review №1

AMAZING STAFF!! They are closed when I got here but they were willing to help me out with a battery issue! Thanks to Sam and Chris for helping me out during their off hours! The QUALITY IS PHENOMENAL AND THE VALUE OF THEIR SERVICE IS FIRST CLASS! I highly recommend them! Especially these two employees!

Ha
Review №2

I felt so taken care of. In my experience, repair shops and car dealers are notorious for convincing (swindling) people to spend far more money than needed. Well, I did end up spending more money than anticipated, but the experience was entirely different. They gave me information kindly. When they noticed something weird, they told me and always asked my permission first. I felt like they genuinely cared about me and the longevity of my car. Maybe this is normal practice, but it hasnt been my experience in the past. I left feeling as pampered and pleased as I would have after a nice massage. A big thumbs up and a thank you to all!

Sc
Review №3

1st time visit & everything was great. Very professional, friendly & very detailed in regard to your many options without pushing you in a certain direction. Unless my truck comes apart in the next 5000 miles or so, Ill be back in a few months. Gonna make an appointment for my wifes car next. Well done. Thanks...

Jo
Review №4

Very good place to go. Theyve been very honest to me. All the work has been really good. Ive been going there instead of a regular auto mechanic for a while now. I dont think youll regret going.

Hu
Review №5

These guys are the best place to get an oil change. They not only change your oil, but they check other things that need routine maintenance and let you know what else needs done to keep your car in good shape. Plus they vacuum the inside for you! Beau was super helpful and provided great service!

An
Review №6

SO kind. I even got $10 off for ladies day which happens to be on Wednesdays. Everyone was so nice and explained everything so well. Being a woman going to get something changed for your car can be pretty intimidating since a lot of people treat you with hostility, no need to expect that here they were exceptionally kind.

La
Review №7

Came in this morning to get an oil change before I go on a long trip. Was greeted and seen to immediately. The employees were nice and kept me updated throughout the service. The location was clean. Wait time wasn’t too bad considering I was a “walk-in”. Great experience and there wasn’t any attempt to up sell me from the employees. Will be back when I need an oil change or service again.

Ia
Review №8

They took me in last minute and did a phenomenal job! Quick, friendly, and the environment was great. These guys are awesome and didn’t complain when I pulled up at 545. Super appreciative and helped me out! Amazing

Mi
Review №9

I always go to Grease Monkey because they do an amazing job each time. Bo and his whole team go out of their way each time to make sure you are aware of the status of your car and what is being done to it.They dont push you to buy things. Instead they simply inform you of things that you could have done in the future which I appreciate. Just trust them and ignore any bad reviews youve heard of this place.

R.
Review №10

Super fast, super professional and explained things in easy terms for me to understand. I absolutely loved my experience here. Beau did such a great job of taking care of us today

Au
Review №11

Fast, friendly, and honest. One of my best oil change experiences.

Ky
Review №12

They always do an amazing job! Beau always makes sure I am taken care of and hooks you up! These guys are super reliable and fast! I’m in and out in no time! Definitely bring your car here for any needs and they will get it taken care of for you!

Ri
Review №13

Full Synthetic oil Change included 16 point check. Brake Pads were okay, fluids were okay except for oil that needed changing. Filters inside & out okay. At checkout the tech went over everything. I was very impressed with Staff and Service. There is a waiting area with very comfortable chairs and flat-screen Tv and magazines with Excellent Kerieg Coffee and Pastries. There is a Uni-sex well appointed, clean bathroom.I hope, you give Grease Monkey a Try. Very, very impressive ! Ive included photos of inside & outside.

Se
Review №14

Manager is top notch! Service is great. Clean and efficient service shop

Mi
Review №15

Beau was awesome! Took his time explaining all the good stuff they offer. Our truck was in and out. Our pup was very stoked to be along for the ride especially with all the treats and love. Thanks again! Well be back for that glass and belt!

Th
Review №16

Team was wonderful informed me that the compliment to beverages inside offered to bring them to me. Service my be able in a timely and efficient manner as well as letting me know what I needed to update and fix in my vehicle, as well as what was currently doing super well. This will definitely be where I bring my for all future full-service oil changes.

Ad
Review №17

Super easy in and out. Went for an oil change and ended up getting my rock chip repaired as well. A helpful girl even put on my license plate for me, it had been sitting on the front seat waiting to be put on. One less thing I had to do! Awesome! Will use them again. 😁

Ma
Review №18

They were very quick, efficient, and friendly. Beau was super nice and explained everything very well. I was in and out in less than 30 minutes which was perfect because I had a busy day! Definitely recommend going here!

Gr
Review №19

They always go above and beyond in less than 20 minutes, making my oil change appointments something to look forward to! Bo (sorry if I misspelled) was very kind, personable and concise and his coworkers were also pleasant!

Iv
Review №20

Private inspection deemed recommended service as wholly unnecessary.I was about to go on a 12 hour car trip, when they told me that needed a brake and rotor replacement. I agreed on the brake pads and swallowed my doubt. It lingered inside me for a year until I bought my own rotors and brake pad bundle. I called them up and asked them for a labor appraisal and they gave me the $200 plus price tag like in 2019, this was 2020, so instead of lowering the price,let me talk with my managerwas followed by the same exact price.So, labor and parts are the same as labor in my case?I decided to talk to my Bishop and he taught me how to change my own oil and glanced at my rotors after helping remove a single tire and realized nothing wrong on all four rotors.“You’ve got years left on these”I was shocked and now have expensive rotors sitting in my college apartment, collecting dust.Grease Monkey? The fast food of auto service centers, except it’s not even offering a good product -it’s dishonest care.

Gr
Review №21

Grease monkey is awesome! I got there and they immediately came to my car and asked what services I was there for. There were a few cars in front of me but they were quick and thorough! They were very accommodating, they offered their lobby to sit and wait or allowed me to stay in the car. They did an oil change and topped off all my other fluids, as well as cleaned my windshields and my headlights! You guys, my headlights were horribly grungy and after they cleaned them, it looks like a new car! I shouldve taken before and after photos. 10/10 would recommend!!

Ru
Review №22

Great service! Went to get my oil changed and it was awesome. They didn’t try to scam me and they were officiant. Will go again.

El
Review №23

They were very helpful and super quick! Ask for Bo - he made things simple for me and I was able to get in and out of there in just over 10 minutes

Ch
Review №24

Extraordinary customer service. Beau and two more technicians called me by my name, explained my options, did not pressure me, and showed me all the services that they did for me to be sure I was satisfied. They even opened the door for me. The waiting room was clean and they provided drinks and popcorn. They performed professional service promptly and at a fair price. I thought my brake light was out but they found it was just loose. They easily could have charged me for a light I didn’t need, but they were honest with me. As I said, extraordinary customer service. I could not have been more pleased.

Al
Review №25

Honestly the best service Ive gotten on my car. I had my oil changed in a huge time crunch and they accomplished it in less than 20 minutes and helped me clear up my headlights. Its seriously great

lu
Review №26

Paul was very professional and efficient. We were traveling through on our way to the Madison. They took us in right away and very reasonable price. I highly recommend this place.

Au
Review №27

I post this review from my Fiancées account. I was working on my truck and I wasnt able to drop the transmission pan. Some of the gasket material fell inside the pan. I towed the truck here with the help of a friend and Grease Monkey was able to drop the pan, clean it up, and finish the job. They even let me use the fluids and filter I had from the local auto parts store. They did a great job and now my truck works great!

Pa
Review №28

I am traveling and needed a quick oil change after a day in Yellowstone and the Grand Tetons. They were quick, efficient

Da
Review №29

They were fast and professional. They managed to get everything done in well under 20 minutes along with a good attitude and a smile. They were awesome 10/10 recommended.

Mi
Review №30

They do a good job. Aren’t too pushy on extra services, although they do ask if you want them. And I enjoy the free popcorn and soda in the lounge.

St
Review №31

I came into this company with a non-related car issue, car key was stuck in my ignition. The manager at the time, came up with a solution to the problem and it was fixed within 10 minutes. Would HIGHLY RECOMMEND this place!! EXCELLENT SERVICE!! GO BEYOND THE MARK!!!!! YEAH GREASE MONKEY, YOU SAVED MY DAY!!!!!

Me
Review №32

Very quick and professional! They just did my oil change and checked my car for problems. Appreciated that they didn’t try to sell me on what my car “needed” but only did what I asked. Definitely will go back!

Ke
Review №33

Absolutely loved the service! They were all so kind and quick to help out. They explained everything clearly and were quick with getting my car in and out

Da
Review №34

These guys were great! Immediate friendly service, they worked well as a team, very informational and even checked the air pressure and filled the tires on my trailer. They went above and beyond!

Br
Review №35

They were fast and extremely helpful. They were very up front with pricing on additional services that were recommended. Super friendly and did great work.

ai
Review №36

The team in Rexburg did a great job organizing and helping lines out of both bays. It was a hot day outside and they couldn’t have been comfortable. But, they were friendly and courteous nonetheless. Thanks!

La
Review №37

The Rexburg crew was incredible. They were fast, professional, kind and funny. Couldn’t recommend them enough!

Hu
Review №38

Holy moly free popcorn, soda and they clean the car! Definitely recommend

Ju
Review №39

Every time i go, the staff is incredible. Really cant say enough about how nice they are. I live an hour away and its more than worth it

St
Review №40

They did a great job. I got there right at 6 and they still took care of me. As I work early morning to late night this was a huge help.

Br
Review №41

I thought it was great that the service was done the day I called for a 3 hr job. I needed it done that day and they delivered. The only problem was that it was quoted for less time than it took but I wasn’t in any hurry. Just glad they could take my car in! Thank you!

Be
Review №42

I’m very impressed with the service from Brittney, Mackay, & Sam. I came in expecting to simply top off my fluids but they ended up fixing a loud constant sound my car had had for months for free! Highly recomendable!

wa
Review №43

I had chosen the lane I wanted. Was told my time would start when service was started. I noticed later my lane was changed and a car that came after me was put in my place and entered before my car did. I had studied my last suggestion sheet and determined I should change my air filter and cabin filter. Was shown the filters and I asked what the recommended change time was. The tech had no answer for me. I did not change the filters. But he told me I had more than 100,000 miles on it. To find out that my mileage was misrepresented by 100,000 miles. He told me he would correct it, but did not. At the end, I was told my coolant was low. Not a fluid you top off. I asked the tech if was a problem. Was told it wasnt too bad. I did not pay the$10 to top it off.We spent the winter months on Texas and Island Park in summer. We waited to have you do the work. Not happy with results

St
Review №44

They were professional and did an excellent job. They are very affordable and use quality product.

Mi
Review №45

Beau was super friendly & fast. I had been road-tripping and came in from MN they worked on the car quickly, went the extra mile of washing my windows for me which were covered with bugs and I appreciated that so much! I would definitely recommend this shop :)

Be
Review №46

Can’t confirm it happened here but 2 days after getting tires rotated my husband discovered our spare tire (which they rotated for us) was hanging on by 1 bolt. This is why I still give a 4 star review. Just saying it had all the bolts in it when I got there.

Ab
Review №47

Beau got me in quickly and filled my transmission fluid at no charge! Very quick and kind service, Ill definitely be coming back!

Ni
Review №48

They did awesome they gave me some details about my car and its my first time experience to witness of how well they done they are amazing

Em
Review №49

First time I’ve gone to Grease Monkey was today and it was great! Kyla was the gal who helped me out, her customer service was awesome and made everything so easy! Service was at a really affordable price and SUPER fast!! Totally going back

Ru
Review №50

Got the brakes fixed with an appointment. On time. Gave me a military discount. Super nice. Soda machine is awesome too

Ke
Review №51

Kira and all the staff did a great job. They’re always so quick—even when the lines are long. They also always explain everything thoroughly!

Mi
Review №52

They just gained 2 more customers! We went to get our oil changed and in return received extremely friendly, honest, and great service. We came in on a Monday evening and the area was a mess. There was popcorn everywhere and the kids were spreading toys all over the ground. Moments after the mom and her 5 kids left there was a coworker in there sweeping, wiping down the counter, and putting toys away. They really care about the atmosphere they have and tried to make it a great experience for everyone there.

Ka
Review №53

I went for a radiator flush, it was my first time and I loved the service. People was so nice and the service was done so quick!! I’m definitely taking my car there every time I need

Ky
Review №54

Quick service and friendly too. Took care of everything I asked for and even vacuumed and cleaned my windows. Overall a good job.

Fa
Review №55

Every time I come here the people are friendly and extremely fair. They will explain thoroughly what you need to know about your car. They are educated and kind. Fully recommend

Na
Review №56

Super great every time I’ve gone. I’ve been going every 3 months for the last two years. At the beginning I had just gotten an older Mini Cooper (2006), and the first few times they kept pointing out everything that needed replacing. I was concerned since I am a female that I was being taken advantage of. But I am happy to report that as I slowly had parts replaced and got the car into a better working condition, they don’t ask me about replacements as much. So now when they do mention something I feel confident that that needs to be replaced soon and it’s not just a sales tactic. There was even one time where I was driving a ton and put a lot of miles on my car within a short amount of time, so I wanted to get my car maintenanced more often. Grease Monkey legit asked me if I was sure I wanted to get this done because my car wasn’t due for a change yet.

Po
Review №57

These guys were super professional, got my car done super fast. I was impressed by how well they treated my car. It was almost like I dropped my car off at as pit crew. Because as soon as they parked it in the shop 5-8 all started working on my car instantly. Very impressed

Gl
Review №58

Outstanding service. Bo was courteous and professional.

Iv
Review №59

Great Service!I came to get a fluid and tire change and they did a great job. Noah was really friendly and really informative on what I should keep an eye on so my car runs perfectly. The service was really fast and I would totally recommend this place.

Re
Review №60

Very thorough. Great customer service! Cheerful and patient

Ja
Review №61

The guys at grease monkey did a really great job. Their service is fast and high quality.

Dr
Review №62

The whole staff was very accommodating. Good and quick service.

El
Review №63

Got an oil change here! it was good and it went well! They were very nice and they cleaned my windows and stuff. It was a bit pricy but other than that great!

Ja
Review №64

This place is amazing! Super kind staff, very considerate of your situation. They are a great place to go to for almost any need. Much better than any other auto place near by.

Ol
Review №65

The workers are prompt and friendly. Speedy service that is done with excellent attention to detail!

Em
Review №66

The team was very professional and they worked quickly. They brought the car around to the front and walked me out and made sure that everything looked good on my car before I left. They answered any question I had. Overall, great experience!

au
Review №67

Overall great experience! They were very quick and all of the members of the team had great customer service skills!

St
Review №68

Came in for an oil change and to get my car checked out for my return trip to New Mexico. The crew were really nice and spoiled my Lab with doggie treats while we waited for the service. Good place to get an oil change.

co
Review №69

Fast and efficient! Love going to grease monkey

Je
Review №70

Been a few times now. Fast service and great place to get you back on the road. Trusted service.

Le
Review №71

Service was prompt and I don’t know if my car has ever been cleaned that good when getting my car serviced—it was pretty tidy when they finished. I also appreciated the summary I received afterwards of my car’s “health” and the kindness and respect of all the employees I interacted with.

Ja
Review №72

Completely destroyed 5 wheels. Havent heard back after leaving 4 to be repaired. Probably just lost $2,800 new in factory wheels.

Be
Review №73

Very fast and did everything that was asked. Price reasonable especially since they accommodated me as a drive-up. No complaints.

Ma
Review №74

We were passing through on a trip and stopped for an oil change. Incredibly friendly and thorough staff; manager beau was super helpful and happy to give us a detailed walk-through of all the work they performed.

De
Review №75

Had to have a quick radiator pump. They had me in and out under 16 minutes or so. Nice place to wait with free popcorn and a soda machine. 10/10 would go again. I think it was Beau that was in charge at the time.

Ja
Review №76

Beau and his crew are awesome! Super kind and helpful when it comes to your car. They accommodated me very nicely. Thank you so much for your service!!

Ma
Review №77

I highly recommend using Grease Monkey. They provide quality service. They were willing to go above and beyond to make sure I was safe in getting back on the road, my brakes were completely shot and grinding. I was very impressed with their quick knowledgeable diagnosis, and even more impressed that they will take you back into the shop and let you see the problem. They don’t work until you know and give the approval to do so! They are awesome in working with college students.

Sh
Review №78

They were very professional did a great job. And if I do say so myself the guys were very easy on the eyes

Is
Review №79

Waiting room has free drinks and popcorn. They did a very good job of informing me of what services they do and for what price. Recommending it to all my friends

br
Review №80

Very quick they were super kind and helpful

Ni
Review №81

Beau and his crew were fast, efficient and friendly. Beau was knowledgeable on things I may need in the future and offered there new window services as well. Great crew.

Ka
Review №82

I always go to Grease Monkey because I know they will make sure my car and me are safe. They are always nice and respectful. This past time Beau helped me with my car and he was great!

Mi
Review №83

They got my car in and out quickly and efficiently. Beau, the manager, was on top of getting cars in and out in a timely manner even with the demands of a busy Friday. Very impressed with my experience here!

Ma
Review №84

Had oil changed, fuel filters replaced, serviced transfer case, rear diff. Front diff. Doing all those while flushing my radiator. Got all that done in a timely manner. Excellent job

Tr
Review №85

Everyone was so friendly. The service was excellent and quick!

Za
Review №86

The AC was acting up in my car, found a coupon for Grease Monkey to get it checked and recharged, there staff was very thorough and professional and I will definitely be returning in the future.

Ke
Review №87

They were fast and helpful and kind and overall just really great. i was especially happy with how fast they finished my oil change. the only thing is, at the end, they couldn’t get my warning light to reset and turn off. he tried it, then got someone else to try. the second guy tried for a couple seconds, then said “i don’t know how to do this” and just gave up! i just wish that they could have fixed that or learned how to since i was paying them for their service.

Et
Review №88

Great service and friendly staff, I highly recommend grease monkey

Sa
Review №89

I have always gotten good service and Ive been coming since 2010

Ci
Review №90

I went to grease monkey 2 days ago for an oil change and was beyond impressed with the service! The staff was so kind and Beau and Harmony went above and beyond to make my visit awesome! I had my 2 young kids with me who were being crazy (of course) and everybody that saw them waved and made them smile at least once. Harmony came into the waiting area and entertained my daughter so I was able to go see my car and sign paperwork without her being in the garage area. There was a chip in the windshield that needed to be repaired and Beau dealt with insurance and just made sure that everything was as easy as possible for me and I am so very grateful! I will continue to go there as long as I live in rexburg!

Da
Review №91

The service at Rexburg IDs Grease Monkey was exceptional. I was a visitor from out of town in difficult circumstances. The bracket bolt between my 92 Geo Metros water pump and alternator had broken, so the fan belt (overtightened by a previous mechanic) did not drive either properly. Grease Monkeys mechanics took my car in almost immediately, patiently listened to my descriptions of the problem (and suggestions for repair), then replaced the broken bolt in the reverse manner needed. Seven weeks later, its working great. They went far out of their way to help; thanks to Matt and the others at Grease Monkey for their competency and customer service. I am grateful!

Je
Review №92

What they did was great. I’m just mad because all I asked for was an oil change. And they gave me way more than that. So that’s cool that they did that for me, but I didn’t want to pay for it. So I was a little upset. I’ll make sure I’m extra clear next time with exactly what I want, so I don’t pay $60 for an oil change next time

Ma
Review №93

Beau, Kirk, MacCay, Matt, Brittany, Josh, Craig, Chris and everyone that works at the Rexburg Grease Monkey are amazing! I have never had a bad experience! I have been using them for five years now! Thank you guys for all you do!!!

Ja
Review №94

It was great! I had my own oil and oil filter and they changed it out for about $30 they also offered some cleaning options that my car definitely needed and the free popcorn and soda was pretty great too :)

An
Review №95

Go and visit Beau at Grease Monkey, he is the best! He’ll take care of you and your vehicles while doing it in a timely fashion. I can always count on him!

Jo
Review №96

Great shop. Wonderful customer service, a wide variety of services for your vehicle, wont push to upsell you, just inform you of your vehicles needs.

Su
Review №97

This crew is awesome. I had to wait for about 15 minutes and then topped off all my fluids and checked the air pressure in my tires.Everyone is so professional and personable. They made sure I knew what they were doing at all times and they all just worked so good together like a “well oiled machine”.

Sk
Review №98

I need to update my 5 star review that I originally gave 2 months ago. Today, I had a bad experience sending my wife to get an oil change here so you better believe I went back guns a blazing. (There were obviously no actual guns) All in all, they made it right in the end. Not sure if Ill go back but Ill give them credit for listening to their customers. Sorry whoever that manager was that I yelled at.

Ad
Review №99

I was a little worried coming to Grease Monkey due to some of the negative reviews, but they definitely earned my business for the rest of the time I’ll be in Rexburg. The crew was very friendly, they didn’t try to sell me more products (they offered but said I didn’t really need it), and they even reached out and asked how my experience was. I highly recommend them!I would give them a 5/5 but wish the price was just a little lower. Even with that, I won’t be taking my car anywhere else!

Sa
Review №100

I was in and out quick. Unlike other mechanics I did not feel pressured to get things I did not need and everyone was helpful and nice.

Information
95 Photos
100 Comments
4.7 Rating
  • Address:582 N 2nd E, Rexburg, ID 83440, United States
  • Site:https://greasemonkeyidaho.com/
  • Phone:+1 208-359-0559
Categories
  • Auto glass shop
  • Oil change service
  • Brake shop
  • Tire shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • LGBTQ friendly:Yes
Similar organizations