Outstanding customer service and expertise!I came to the store as my Movado watch stopped working again and was greatly taken care of by Marie and Cheyenne. I am not a big jewelry person (in fact, I rarely treat myself), simple lady that likes classic and long lasting product and both ladies went above and beyond to help me find what I was looking for. I greatly appreciate you both ladies and will always be back. Thank you.

Hands down, the best experience I ever could have imagined! Marie helped me to find exactly what I was looking for, which wasn’t hard at all with the incredible selection. Between the over-the-top customer service, custom selection, and value I received at Reeds at Triangle Town Center, I can’t consider going anywhere else. For any jewel of need- go see Marie at Reed’s!

The ladies that work in this store in Triangle Mall Raleigh NC have the worse attitudes in the world. Husband brought me a Pandora bracelet that broke after I only wore the bracelet twice. The bracelet was purchased with a full lifetime warranty. Took the bracelet back to the store and ask if I could just exchange the bracelet for another and the lady sales associate stated that it will have to be sent off to be repaired and it would take 2 weeks. I spoke with a manager at another Reeds jewelry who stated they could’ve just exchanged it for the same bracelet because they carry a bunch of them in the store and those type of bracelets can’t be fixed. The ladies in the Reeds store Triangle Mall in Raleigh NC need to be coached on customer service. I’m warning all customers Don’t go to that Reeds in triangle mall if u want to be treated with dignity.

My wife and I approached them about our wedding bands after having been to numerous other jewelers. We wanted to be sure that we found the right rings for our wedding last May. As soon as we saw our rings, we knew we’d be going with Reeds. Not to mention that the customer service was immaculate.Being that I have rather large hands, finding something in my size had proven to be quite a challenge, but Reeds was up to it. I had several custom sizes of my preferred ring ordered both before and after the wedding. The staff were very kind and helpful throughout the months-long process. Give this particular Reeds heavy consideration for your big day!

Had the BEST EXPERIENCE in store service today from Anna Hart, GREAT CUSTOMER SERVICE, SHE WAS THE BEST!!!!

I came to Reeds with a few issues. They were all handled exceptionally well by Anna Hart. She took really great care of me and was very patient as we had a lot going on. Annas customer service was top notch. Thanks again Anna and yes my wife was extremely satisfied.

I shop here all the time for all of my Pandora Charms! Everyone here takes such great care of me top notch customer service!! I had the pleasure of meeting Crystal and when I tell you she is Amazing she added non pandora gold charms to my bracelet with such thorough skill set and even made sure they were the correct length . Friendly, excellent customer service, very knowledgeable this young lady is who you need to see when go to Reeds!!!!

Kellie and Crystal were very helpful, getting a ring shipped in to view with zero pressure. We tried on every ring in the store and eventually settled on one we liked. They helped every step of the way. Give them a raise!

Kelli and Crystal were so patient and helpful! I think I tried on every single wedding band and they didnt mind at all. I wish I could give them more stars. They were located at the Raleigh town center mall.

While I get excellent service from all of the salespeople here and everyone is extremely professional, Marie has gone above and beyond for me finding me a specific watch that continues to be out of stock everywhere. You will definitely find what you are looking for here, plus some more.

I went here today and went to check and see if my ring was real and Anna was excellent she helped me find another ring that I loved. And I definitely will be going back and shopping with Anna she’s a great customer service agent. She answered all of me and my wife’s questions and showed us a lot of new jewelry that we fell in love with. Thank you will be making future purchase with Anna

I had the opportunity to purchase a beautiful piece of jewelry from Crystal F. in sales.I enjoyed the quick business transaction but I also enjoyed her professionalism and how knowledgeable she was throughout the purchasing process.

I got my husbands wedding band from reeds jewelers in Raleigh NC at triangle mall. Kellie Peters assisted us and she was great. She had a great attitude and very helpful. Will definitely do more business with them thanks to her.

I would like to share a beautiful experience that was made possible by Richard & Bill at the Crabtree Valley Reeds location. Both gentlemen exceed their professionalism, and knowledge with helping to make the process for choosing a engagement ring for myself and my fiancé a experience we will never forget. Gentlemen thank you both again.Best Regards!Eric A Goldsboro NC

REEDS was Outstanding...! Everyone of the Staff was very helpful and great to work with. Our sales person, Crystal, took a long time with us to show us many engagement rings. Daniel, the store manager, was also very helpful and professional. I would highly recommend them!

I wish I remembered the name of the lady that helped me. She was great. Found the perfect gift.

From the moment I called to see if they had 2 wedding bands in stock, Katie, was amazing!! Actually everyone there was very friendly and they had so much patience with my 3 boys and 2 brothers. The manager is a guy I don’t remember his name but he went above and beyond to get us a great deal on a forever wedding band. I asked for water and they didn’t had any, he asked if I wanted some so he can go get one, I said no thank you. 5 minutes later he came back with my water! THANK YOU! Were NOT JUST $$$ signs but they genuinely care about there customers and their experience!! HIGHLY RECOMMEND TO ANYONE!

Me, and my husband, is here from out of town visiting my sister we stop @ Reeds just browsing Long story short my husband, brought me a new wedding ring for our Anniversary, we Wanted to personally thank Anna, & Melissa, for there excellent customer service again 👍thank you so much 😊 😀

I would highly recommend this store if you want to sell your old gold. I worked with Daniel and Melissa who explained the process and answered all my questions. They were very friendly and I felt confident I was getting a great deal.

Reeds Jewelers has a wonderful staff. The associates were very helpful and knowledgeable. The quality and the craftsmanship was outstanding.I love online shopping and have been struggling to find a Mother’s ring. I went to the store and was amazed at the different jewelry. But what I loved the most was I could see the jewelry and the different gems. Try the pieces on. The staff helped me find the perfect stackable Mother’s ring with my children’s birthstone. What made it extra special was they added my mom’s birthstone as I was a teenager when she past.They helped me with a piece and gave it a lasting memory. Thank you to all the work from Reeds Jewelers staff. I will definitely recommend the store to my family and friends.

Ive purchased a bracelet and an engagement ring here for my fiance at separate times. Both times the associates were incredibly friendly, knowledgeable, and helpful. I never felt rushed and I was never pushed to buy anything outside my price range. It was obvious that they cared more about my experience than they were about making the sale and they were willing to cater to my every need! They listened intently and even encouraged me to shop around to find the best ring! Fortunately they had the perfect ring right there in the store. My expectations as a customer have been exceeded every time Ive gone to the Triangle Town Center store. When we go to buy the wedding bands, we will definitely be buying from Reeds!

Bought a ring for my girlfriend from Mr.Mike Clark and received exceptional service.

When my wife and I thought about selling some jewelry that we were not using, we explored the option of selling to a few places. We ended up not only selling to Reeds because they were able to give us a great price of what we had to offer, but because of the customer service displayed by Bobby at this location. As a longstanding employee at this location, he showed us his expertise and made this a wonderful experience for us. As a salesman myself, I truly appreciated the hard work he put in to make this work! Well be referring others to you!

After spending time at other stores, Reeds at Triangle Town Center was such a blessing. I was immediately greeted in the most genuine of ways by Marie who later introduced me to Greg and Melissa. I did not feel pressured, but rather, welcomed in every way with no contingencies. In making my decision, I went back to the store over one month later, and not only did Marie and Greg remember my name, but they met with me like a friend. I have experienced nothing but second mile service here (beyond the extra mile for sure), and will continue to recommend this store and the associates here to everyone. Great experience, and I am beyond thankful!

Shopping at Reeds at Triangle Town Center was an exceptional experience. Daniel was amazing to work with, helping me find the perfect item. He was very knowledgeable, patient, and current with jewelry trends. Thank you for everything.

The customer service Ive received here over the span of multiple trips has been incredible. They are always friendly and informative and truly care about giving you a great experience and product. I cant recommend this place enough for any jewelry need.

I’ve been looking online and I been to 7 different stores. I walked in Reeds and Katie helped me find the perfect engagement ring within 5-10 minutes. The service and was amazing, the knowledge was helpful and quick. I’m glad I walked in there.

I had a great experience at this Reeds! Greg Vaughn was incredible to work with! He kept working with me until I was completely satisfied with my wedding band! Definitely recommend this place (and Greg)!

My wife and I bought rings here with Karen. We had a wonderful experience and everything went smoothly. Highly recommend anyone looking for excellent service 👍

Brought me some gold hoop earrings.

Got the warranty keeps jewelry in top condition.

Great experience here. Marie McGill and Crystal helped me through the process of upgrading my engagement ring from a White Sapphire silver halo twist ring to a beautiful 1/3ctw multi diamond oval twist ring in White Gold. The staff was very nice and patient with my husband and I, and even cleaned the old engagement ring for me (from a different ring store.) Very pleased with my experience and would buy from them again for future jewelry needs. Even the lifetime warranty was inexpensive, and includes all the coverages you need to have peace of mind when making big jewelry purchases.

AMAZING! Daniel W. helped us out and his SISTER was in LABOR and he still spent individual time with us and helped us pick the perfect rings.

The best customer service Ive seen ever! They do a great job of making you feel welcomed.Great selection of jewelry.

Greg is the man. He took care of my fiancé and I from the second we walked in the door. I will work with Greg no matter what the occasion. Thank you for everything Greg you definitely made my Fiancé and I feel like family. Thank you so much!!!

Daniel was such an awesome help! Assisted me with all of my questions regarding five jewelry as a gift. Looking to return for more Anniversaries!!

Such great customer service and well knowledged staff. I will never go to another jeweler besides Reeds. If anyone needs anything jewerly related go to Reeds and give them a try.

Daniel Womack has been walking through the process of buying wedding rings with me and my fiancé recently. We took our time and asked lots of questions. Daniel was extremely patient, knowledgeable, and professional. We had considered about three different companies for our purchase, but we went with Reed’s specifically because of Daniel’s customer service! We would recommend him and Reed’s for any of your jewelry purchases.-Brian and Maty

NOTHING SHORT OF AMAZING !!!!

Charles Fort is the best hands down! I feel like were besties lol! As soon as my mother, grandmother and I walked in he greeted us with so much love. It was so genuine, not rehearsed. We were very indecisive but he remained patient and professional the ENTIRE time! I dont think you guys understand how awesome this guy is. I would recommend him to a friend and I would recommend that EVERYONE should go see Charles!!!!

I’m not one to leave reviews for places but seriously if you need anything relating to jewelry, go see Greg at Reeds. My fiancé and I were looking at wedding bands at the mall and went into two other places first and they were only concerned about selling us expensive rings that were literally the ugliest things ever but were expensive. I wanted a wedding band that was really delicate and beautiful, not some massive and trashy looking thing. Two other places literally wouldn’t let me see a ring I wanted to try on. Greg was the only person who actually listened to what we wanted and helped us find perfect rings for us that are exactly what we wanted. Seriously, don’t waste your time going anywhere else, go see Greg at Reid’s. We won’t be going to see anyone else from now on. Thanks Greg!

Manager changed my end links on a watch not purchased there with a smile. I appreciated his time and excellent attitude.

I waited in the store for a refund and was the last to be helped. My sister had problems when she purchased the item. Service sucks!!

They usually have good deals

Good associate very helpful

Good place to shop

Marie was AWESOME! Thanks!!!

Awesome

Poor customer service. Unhappy employees. Enough said, not going back!