Quick service on a new tire installation. And really good coffee. This place is always so clean and organized. The service folks are super friendly too.

Made an appointment with service 1 month ahead for a new back tire, 2 warranty recalls and an air filter. Was told it would take about an hour and a half and they would prefer I wait since they don’t have much room for storage. Paid for the tire in advance and was told it would be here in plenty of time for the appointment. I arrived for the service on the bike and was told the tire was back ordered, they had no notes about the air filter change or warranty check. After an hour of them finding a different tire I was told it would be about 90 mins. 2.5 hours later it was finally ready. So a 1.5 appointment turned into 4 hrs. They apologized but then handed me a full bill with no discount for the inconvenience which cost me a full day off work. Customer service is not that difficult. I understand delivery delays and would have been fine if they had called and let me know the tire was not there and rescheduled. Any type of discount would have been appreciated and would have let me know they care about making me happy and wanting me to come back. They have a beautiful showroom and great bikes to sell, could use more apparel and accessories displayed. Just a little more training into customer service would go along way!

This is the best deal ship experience I’ve ever had in North Carolina.I’ve worked at motorcycle dealerships before so it’s safe to say I know a great place when I see one. The sales guys were straight forward and honest. Gave me a great price on a new Ducati and an even better price on my trade in. No hidden fees no BS.I live in Charlotte and drive 2.5 hours to get my service done here because their team is so awesome. The lead Ducati mechanic Ian is great and always seems to find time to accommodate my maintenance needs.Karl in parts helped me with an apparel warranty and now I’m getting a new set of boot from BMW all under warranty.If you want a great bike at a great price and have an excellent experience I can not recommend this dealership enough.

Beautiful dealership and very friendly. I was looking for information to help decide what my next bike will be. I learned about a bike that wasnt even on my radar. Thank you for your time and insight!

Really nice people here.

Wanted to thank the entire team from Garrett, Greg, Jason, and unfortunately I dont remember the parts and service guys name I talked to, but they provided a wonderful all-around experience. This was the best buying experience at a Powersports store that I have had. Thanks guys!

Staff makes you feel like you need to be part of the club to get good service. Got the sense that no one really cared about me or wanted to take me seriously. I would have bought a new bike from them but I couldnt get them to give me a trade value. When I asked to demo ride the bike I was interested in I was told they didnt have time to help me. So I ended up buying the bike from a different dealership instead. Too bad since these guys cary the types of bikes Im into and they are conveniently located. But I would prefer to deal with a dealership that is more customer focused and friendly. Garcia just doesnt offer the type of customer service Ive grown accustom to from other premium brand motorcycle dealerships.

Bought a G310R from them a little under a month ago. Their salesman, Steve was great to work with, good all around guy. However, after about 2 weeks the bike started having an issue not wanting to crank. Spoke with Ian about it who told me that the manufacturer warranty expired in February of this year. Despite this fact, he said they would take care of it anyways. Couldnt ask for a better solution. It ended up being a sensor issue, which I cannot fault their mechanics for not catching, as you cant really predict something like that. Would recommend them for not just a bike but customer service as well.

Attention to detail. When I called to schedule the service two weeks out, part of what I wanted was a rear tire replacement and state inspection. The service personnel confirmed the make, model and size of the tire. Took off work on a weekday and rode over an hour to the dealership. Checked the bike in after again confirming the services requested. Learned that they did not have the tire I requested and the only tire that would fit was of a different style than I wanted. The remainder of the services were performed as requested, except that the state inspection was forgotten. At least until I went to renew registration today. The service staff is friendly and I have had no problems with the services actually performed. However, they do need to pay more attention to detail.

Awesome BMW motorcycle dealership! Garrett and his staff are all super knowledgeable, friendly and helpful.

My favorite Indian Motorcycle shop where their customers come 1st! Mr. Garcia and the Staff are great, tell them Remy sent you!

My dad and I do all kinds of business at Garcia Moto. I went in today to buy saddle bags. I found out they did not have the part. Steve was so nice he went out and found some on another bike and was willing to take them off that bike and teach me how to put the saddle bags on my bike. The customer service here is fantastic. I highly recommend to anyone looking to by a motorcycle .

Horrible customer service!I booked an appointment and took my bike in for its first 600 mile service. I asked that they update the TFT firmware while the bike was in for service. I was told it would be an extra two hours. I said not a problem, I would just plan on connecting to their WIFI and working from there for a few hours.When I dropped the bike off, the guys behind the service desk were having a conversation and basically ignored me for about 15 - 20 minutes. Finally one of them asked if he could help me. He then pointed me to another person. Then I was pointed to a third person. This guy spent another 5 minutes looking up my appointment. He had a deer in the headlights look the whole time.My appointment was scheduled for 1:00. After 3 hours I asked how everything was going. They said the bike was still being worked on. The next thing I know, it was 5:45 the lights were being turned off, and the mechanics were leaving the shop. I went to the service desk and asked for a status on my bike. Once again, I was given a deer in the headlights look. The service guy looked through some paper work and then went into the shop. Everyone was gone. He grabbed my bike and wheeled it to the front. No apologies or anything. I asked, why wasnt I told that the bike was done? The guy just shrugged. I then asked if the bike was ok, and if they ran into any problems. He said he wast sure since the mechanic who was working on it had left for the day. To make matters worse, they never did update the TFT software. So basically I spent 6 hours at the dealership for an oil change and a maintenance checkup.I would not recommend this shop to anyone. They treat their customers like garbage and are more concerned about local gossip. They all love to sit down and leave customers to fend for themselves. In the future, I will be taking my bike to Greensboro even though its 80 miles further away (round trip). Im not sure how these guys stay in business.

I made an over-the-phone deal from Texas with Sales Manager Steve Rakes on a used bike I had been hunting for. They had paperwork & financing overnighted to me & we were done with the entire deal within about 48 hours. I flew into Raleigh, Steve picked me up at my hotel & drove me to the dealership himself, we went over the bike, I test rode it, we finalized the paperwork & I rode it home to Texas. Their shop is immaculate & they treat you like family, so yeah, these guys are the real deal...no BS, just straight up great service & satisfied customers, & I got a great deal on the bike.

Poor experience. Incredibly slow service, poor customer service, poor communication, high price. Though it may be a coincidence, my bike developed an oil leak immediately after having an oil change done here. From a component they had removed during the change.

They NEVER answer the phone.. Theyre the closest dealer to me but in 2 years I have never bought anything from them because they never answer to verify if they have parts. I always end up driving to Fayetteville to get stuff for the Vic

Extremely friendly and helpful people. Steve took care of me from the very first phone call and helped me ride off on one of my dream bikes! Jason in financing went above and beyond to make sure everything was squared away, and they made sure my new-to-me Monster 1200 was in tip-top shape before it left with me. They were completely transparent and showed me where they were putting new parts on for recall work and beyond.My wife has her eye on a Ducati Scrambler or KTM 790 and this will absolutely be the place we purchase another bike when the time comes.

I had a GREAT experience at Garcia Moto. I have been looking around our home state my perfect Indian Motorcycle and I was not finding what I wanted. I found online several in other states and called the dealerships but I found the staff friendlier at Garcia Moto.Steve Rakes was the sales person that I had the pleasure of working with. Steve was friendly and accommodating of my requests since I was buying through phone calls, texts, and emails. Steve sent additional pics of the Indian that were not online so I could make sure I was making the right choice. He answered question several times before and after the purchase was complete, up to the time we picked up the motorcycle.Jason Lanier the finance person was also great to work with. We worked together to get the necessary information he needed to get me financed before I made the trip to North Carolina. We were able to get all of the financing done through priority mail and emails.On the day I picked up my new Indian the staff at Garcia Moto were very busy. We saw 3 other motorcycles leave that day besides the one that I picked up. When it came time to load the motorcycle in the trailer that we brought with us the owner Garrett Garcia helped load the motorcycle and brought out water for us to drink as that day it was in the upper 90’s.Overall I am very pleased with my experience at Garcia Moto and would recommend them to anyone looking for a new Indian motorcycle.Thank you Steve, Jason and Garrett.

Sales and parts departments are top-notch. Service department is not very good at communication and are on the pricey side.EDIT: Three years later, this still holds true. See Greg to get in and out easily on any bike they have. Ive bought three bikes from him and hes always looked out for me. See Karl for parts. He is THE MAN. See the service advisors if you want lip service.

I would give more stars if I could! Greg Murphy and Eddie Huffaker went the extra mile and got me a great deal when two other Indian dealers would hardly give me the time of day. My wife and I were in town and just happened to stop by to check the place out and maybe pick up a t shirt. The staff were super and treated us like long lost friends. I had a bike to trade but two other dealers seemed more interested in their bottom line than mine...I get a business is to make money but the folks here at Garcia Moto Indian were more interested in getting me the best deal possible. Not only did they pay off my trade I got $4,500 off a 2017 Springfield and at a rate that was too good to pass up.I would fully recommend the dealership to everyone interested in a two wheel wind machine!! My daughter is already making plans to take her 2015 Scout in to them and trade up for a new one.I had it out today for a short 25 mile ride but will be on it the rest of the week. The Springfield is well balanced, great throttle response and is very comfortable to ride. I traded in a Victory Gunner and I dont miss it at all.

Salesmen and staff treated me like an important person since I walked thru the door. Really enjoyed my experience at this dealership!

So I am disappointed. I love the Indian products but the level of service from the sales team is really lacking. I rode my motorcycle to the dealership and walked the showroom for 25 minutes. Not one salesperson approached me. I love the chieften. I have a small Honda Shadow 750. And am an inexperienced rider. I will be buying a true cruiser next season. I will go to a dealer in Greensboro to see if the service is any better. If not I will buy a Harley Limited. The Chieftain is the better product but I will not buy from someone that doesn’t value me.

New to motorcycles... Went to several places, but found that Garcia Moto had a wide selection of styles and brands. I bought my first bike the second time I stepped foot into the place. Thats a pretty big deal for me. Im the kind of person that has to think about things a little more than that. However, after talking with Steven, I felt comfortable making the purchase. Knowing that I was a new rider, he steered me towards some of the smaller, more manageable bikes. I am also a big dude and he took the time to check how I fitted on the bike. Neither him nor I wanted to break the thing. Haha. They were a tad busy, but he constantly checked with me to ensure me that he would be with me shortly. Once I had my decision and was ready to do the paperwork, he recommended a little restaurant down the road to grab lunch. It was going to be about an hour wait due to some folks ahead of me. He said he liked supporting the local businesses... Refreshing now-a-days... I had lunch, which was delicious... Like I said, Im a big guy, so thats important... Once I got back, Jason was ready to go over the paperwork. It was fast, clean, and informative. It was close to closing, but both Steven and Jason insisted that they answer any question I may have had. I heard the phrase buying a bike should be fun a couple of times from these guys. They made it fun and easy. I was able to have the bike delivered the next week for a very small fee. My biggest fear was how do I get it home..... They made that easy too. And Greg, who delivered the bike, was willing to hang out for a few until I felt comfortable taking delivery. I also must mention that the couple of other employees that I wasnt working directly with were courteous and up-beat... Working at Garcia Moto must be a dream job because buying from there was a real pleasure! Thanks guys! I am sure I will be doing business with yall again.

SCAMMERS and THIEVES!!Where do I even begin. I brought in my Ducati to change the rear tire and an O2 sensor. That took a month! Literally, a month! When I finally came to bike up the bike I instantly noticed a noise and brought it up to their attention. I never rode the bike. It was clear it was making a loud engine noise. I also noticed the odometer showed 1500 miles on the bike, when I brought it in it had 1200 miles on it. 300 miles of test riding????I contacted the service manager Ian and owner, Ian replied telling me that the noise was already there when I brought in the bike. I would NEVER ride with a bike that made that noise. How they let it out of their shop and not notice it is beyond me because I noticed it the moment I started the bike. I am not a trained technician, and I instantly noticed it. How could their experts not hear it??? They were hoping I would leave and try to say I must have caused it.Ian told me they would charge me to fix the issue and that it was already there. I asked to speak to the owner and never heard from either one of them ever again. I tried reaching out multiple times and got nowhere. Typical, since they never answer their phone and never return the voicemails I left.I ended up towing the bike from their shop and took it to another place. This is where things get really interesting. Turned out the O2 sensor that they charged me for was never replaced!! It looks extremely used! They also didnt put back special Ducati screws which I had to replace.The engine noise issue turned out to be water pump idler gear that needed to be replaced which only could have happened from abusive riding. This happened while they had the bike, it was impossible for me to cause the issue and the only explanation is they took the bike joy riding and were abusive.Just a terrible nightmare this place!! They did not offer any solution at all other than to blame me for everything and offering to charge me more.I have proof of documents to show everything. I have pictures of the work they did, the write up of the new work to fix the damage they caused, pictures of my odometer before and after giving it to them.

Bought a 2019 r1250rt Steve was awesome and took great care of me even when my bike got a recall on the brakes. They got it fixed and delivered to my door. Steve also got my risers installed before delivery! A plus experience!

Over the moon with the service that Steve Racks and Jason provided on my purchase of a used, pristine Ducati 1199 Panigale! I live in St. George, SC and drove to Raleigh, NC to get the bike. Steve answered all my questions over the phone and secured the bike until I could see it for myself.Needless to say, I bought the bike! Its more than I had anticipated and couldnt believe the condition the bike was in! The guys at Garcia Moto loaded it up on my trailer and provided the original straps used in delivery from Italy to secure the bike.Just amazing.Again, thank you!!

Ive gotten my Indian Roasmaster services and upgrades (Stage 1 intake and exhaust) installed at Garcia Moto. The Parts Manager, Karl, is a phenomenal guy to work with - he is very knowledgeable and friendly. If he doesnt have what you want, hell get it ordered for you. Tom, the tech who worked on my Bike, is just as friendly and knowledgeable. Great service and awesome experience!!!

A place you have to visit and one of the best places to buy motorcycle in the Raleigh-Durham area

Great service with an excellent staff!!

I bought a lot of bikes here. Its like a family. I like how knowledgeable this pro crew is.

Inventory is a bit low on Indians. The staff is great.

Very nice store, good location for test rides. Staff is friendly. Didnt want to negotiate much on trade in and stock was small on the bike I was looking for. Thats why I ended up getting a bike from out of town.Update 4/28/21Took my 2017 Road King to trade on a used 2016 1200rt. Got a competitive trade in on my bike and a good value on the RT. Staff was very personable and friendly. Very happy with the transaction and I will enjoy working with Steve Rakes in the future!

I am a repeat customer and cannot say enough great things about this dealership. Ask for Steve in sales! Steve helped me with my first bike and could not have been any more patient and knowledgable. He has advised me and taught me many things regarding motorcycles and does so with passion. The service staff is great and the entire dealership is first class.

I am a repeat customer. Greg and Garrett are awesome and are riders, and keep a nice clean store. I have my bikes worked on here also with no problems. I drive around other dealers to go to these guys, just straight shooters. I just wished I lived closer so I could come shop more often.

Rode about 140 miles to get to this dealership for a warranty work expecting to leave the bike there for few days and to my surprise they had an opening and performed the service within an hour and I was on my way back. It was a Saturday and late afternoon. I am very impressed with this dealerships service department and service advisors. I know they are extremely busy and didnt have to performed the work right then and there. This is my second trip and both times were very pleasant and professional.

The best there is! Geoff, Ian, Wes and the teamare awesome. Knowledgeable, helpful, friendly and fast - these guys always have me ready to roll. Highly recommend for service and sales.

Last week we were going to buy some other brand motorcycle but my wife wanted us to look at Gracia Moto too since they were on our way. We had no intention to by a BMW but their salesperson Steve did an excellent job to convince us to buy from them by explaining every detail about their motorcycles. He gave as a great price at front and helped us choose the perfect bike for our needs. He also helped me to find accessories online. When my accessories arrived, I did not have right tools to install. So I went to Garcia Moto with my accessories and Steve helped me to install them without any charges. I am so pleased that I did business with them. Steve and his co-workers go out their way to help their customers. Thank you Steve and Garcia Moto...

Steve Rakes at Garcia Moto was awesome during my recent bike search. He kept in touch and helped me find the right bike for me. I appreciated that theyll let you ride any bike in stock, even hard-to-find new models. Great folks, great selection, great atmosphere, and great price. Im a VERY satisfied customer and am loving my BWM k1600b!

They have always treated me top notch. Steve is a awesome person and not a bad salesman! Jk...hes great, very low pressure, the bikes sell themselves and he is always honest in his answers. Thanks Garcia Moto

Nice place. Good customer service

Probably the best dealer Ive purchased from. Extremely professional, knowledgeable, and polite. I originally contacted Steve for the purchase of my bike. He provided all of the information I requested without any pressure. His tact and approach is what sold me on going to Garcia Moto versus a different dealership. Im very happy with my experience and will absolutely return for additional purchases and services.

Super friendly place to shop with no pressure.

Recently bought a new bike from them. Everyone went above and beyond too offer exceptional service. They were also able to answer any question I asked. Best motorcycle shop around!

Wanting to learn more about the series of adventure bikes offered by KTM and BMW, I stopped by Garcia Moto. I was quickly greeted by Greg Murphy, the sales manager, and all of my questions were answered along (with a few I didnt know I had). I look forward to getting into the adventure bike category, and feel that my time and money would be well spent with Greg and his team. My wife is also looking to get a bike, but she is leaning more towards an Indian. Garcia Moto has that covered too.

Good collection of KTM, BMW, INDIAN and Ducati bike. They have a decent collection of pre owned,.well maintained and serviced bikes too ... Staffs there are courteous ...

Everyone was friendly and helpful. We werent in the market for a bike, but enjoyed seeing all the different models and let with a few t-shirts.

Great friendly staff. Great section of motorcycles to choose from.

Awesome motorcycle sales company to do business with. We spoke to Greg before heading to Raleigh (After hearing what a great place it was from one of my riding buds). Greg met us at the door and let me ride a few bikes to decide on what I wanted- all while being aware that I was not going to buy one for several months and knowing it would probably be an AfricaTwin...not something in his fleet. After we rode, the entire sales group were amazing...directing us to a great restaurant. As for us, and having dealt with a good Charlotte group on one of their bikes, we bought a GSA from Greg! I have many bikes and have been riding for a long time and have to say I personally was impressed with all the staff!! Thanks Greg for the awesome deal!!

Service is really awesome, people in sales should take it down a notch (arrogance).

Great people, sweet bikes. Come in and get a t-shirt.

Very nice salesmen named Steve. He was not pushy at all. He helped me with my choice.UpdateI bought a motorcycle from Steve today. Hes not pushy and he made sure my motorcycle was customized to fit my! He was patient and stayed late to accommodate me.

Nice place to purchase a beautiful bike.

Amazing dealer all the way around. Easy to deal with during the purchase, finance and service after. I enjoy stopping by to talk to the staff and share new stories about being on the road. Great inventory and fair pricing.

The people are great to deal with. Very friendly and helpful. I have a great time everytime I go.

Good staff just wish I could ride out on a motorcycle from them.

Awesome experience, great selection of Ducati, BMW and Indian bikes. The store front is really nice and the staff is really knowledgeable and friendly, Steve Rakes assisted me in my purchase of a Ducati Monster, I couldn’t be happier with the final decision to purchase the 1200S. I recommend Garcia motor for anyone looking to purchase a beautiful bike from the best brands, new rider or experienced rider you will have a great experience.

This is a dealership that shines above any other. Hats off to Steve, they best and most knowledgeable sales person. I feel like I’m going to a friends place to hangout. I bought two motorcycles. I won’t go any where else for services.

Saw a Scout on sale for $12,999. Emailed and inquired. Asked what the price would be if they took of the finning. Sales person said $10,400. I remember because A) He said 10-4 out the door and B) I wrote it down. I said Id come check it out. The. A day or so later got an email saying it was $15k and that theyd have a huge loss on that. The price on the website had changed to $14,999. Said I was no longer interested after the price changed as soon as I was interested. Maybe just a mistake on a salesmans part. Just didnt like seeing the changes in price as soon as I was interested. Will look somewhere else.

Last year we bought our Indian Roadmaster from them. Their service has been excellent throughout that year, in fact we had paint come off our luggage rack and they fixed it no problem. Today they patiently worked with our daughter and helped her get a brand new 2020 scout. We are so very happy with them.

Firstly they are an European bike dealer so yes prices will seem high! I personally have never actually purchased a bike but have used the service department and very pleased with the quality of work and understanding of the products. I bought an expensive bike so expected higher costs over the norm.

Bought an Indian Scout Bobber and could not be happier with the service and care and ease of making this purchase. Scott was the man! A pleasure working with him and he made it very enjoyable.

I had a great experience buying my bike at Garcia Moto, and my sales guy Steve Rakes was great to deal with. They were very helpful, and let me ride a couple bikes to decide what I liked. After that it wasnt the big heavy pressure sale....they contacted me back, were very cool about things, and worked with me on the price and accessories. I would definitely recommend them. Good group of guys to deal with.

Steve was a great help to me today!! I went in looking to learn about the Ducati line of motorcycles. Filled with a lot of questions, Steve had no hesitations of helping me get the answers I needed. We landed on the Ducati 959 being the perfect fit for me. I would recommend Garcia Moto to any of my fellow riders, he made the investigation, buying, and finance process as smooth as possible. Thanks again everyone!

There are excellent BMW mechanics elsewhere in the area. Go there, instead. Unless your bike is new, plan on exorbitant pricing, misinformation, and delays at Garcia Moto. The showroom is beautiful, so it gets a star.

Great people might just be getting a new bike

First time purchasing a motorcycle, but have bought about a dozen vehicles over the years. Very knowledgeable sales staff. I worked with Steve, who knew the bikes inside and out. He even answered some emails in the late evening when I was asking questions about the bike. Eddie in the finance department was to the point, which I thoroughly enjoyed as I didnt want to spend all day at the dealership. Excellent trip today. Will be buying from them in the future.

One of the very rare dealerships that is more interested in setting you up with your dream ride than taking your money. We went in there to find out which motorcycles would be a good fit, and after Caz showed us different options, decided on an Indian Scout. Caz and Steve answered all of our questions, and even gave us discounts on accessories. I generally dread having to wait at auto dealerships, but this place turned out to be a no-pressure positive environment. People here are friendly, know what theyre doing, and are very helpful. Definitely recommended to anyone thats looking to buy a motorcycle.

I just want to thank Steve for helping me get my daughter her dream motorcycle. Outstanding service stayed late and helped us get the bike to fit her.

Great place for sales and service. I highly recommend this business.

I bought a bike at Garcia Moto a few months back, and have had all of my service done there since. Below is a summary of my experiences.Pros:- The staff are helpful, friendly, and knowledgeable.- The sales staff are not pushy.- All of the staff seem to love riding, and enjoy chatting with customers.- The service department does great work.- The service manager makes great recommendations on upgrades.Cons:- The sales staff were a bit confused on BMW promotions (maybe BMWs fault). However, the sales manager made up for it.- It can be necessary to call the service department multiple times before someone picks up the phone.

Visited once after buying a used BMW. The store was nice and it appears to have a good selection of bikes. Fast forward a couple of weeks and I call to try and order a small part. 1st day, I left my name and number while the guy supposedly went to check on the part---no return call. Called 5 times the next morning, couldnt get anyone to answer the parts phone. Called back, dialed the sales extension--answered first ring. That fella wanted to take my number and call me back as well---told him that didnt work the day before and explained what I was trying to do. We have a new parts manager starting next friday but let me find someone to help finally get someone with the last name of Garcia, so I expected good things. Said the part would be in on Wednesday and hed call me then to finalize the deal. Never heard from them again.Oh well, Carolina BMW was eager to help and get my money! Can you guess where Ill be shopping from now on??

I cannot say enough good things about Garcia Moto. I have ridden motorcycles since the age of 5 and purchased my first road bike in 1994. Since then I have owned upwards of 40+ motorcycles and in all these years of purchasing motorcycles I have never had such a wonderful buying experience. My time was not wasted and I have been told repeatedly how much they appreciate my business. The transaction was very smooth. I went back to the dealership after purchasing my bike wanting to add accessories to it. Instead of putting me through the typical routine of setting appointments with service, three salespeople (2 who werent even involved in my purchase) took it upon themselves to pull my bike into their showroom and assist me with installation. Every time I go to the dealership Im always greeted with smiles and truly feel like my business is appreciated. I will be dealing with Garcia Moto for many years to come.

Very nice dealership friendly staff

We went to look around a few weeks ago, we were looking for a bike for my girl Leigh. Met Steve Rakes sales manager, Steve was fantastic, very patient, explained all the bikes to Leigh,, she eventually picked an R1200R, bike looked perfect for her,, I took a test run a few days later,, bike was great, so good I tried the new GS1250HR Adventure,,, sold,, we ended up buying the two bikes that week,, This place is worth a visit,, the staff are friendly, they have a fantastic diverse selection of bikes,, Steve was great, could not ask for better. Will definitely be back for our next bikes.

I have been in here many times over the years and the staff is always so nice and friendly!

I have purchased two bikes @ Garcia. Excellent, honest, sales and service. I highly recommend this place.

First Class operation. Helpful knowledgeable staff. Steve in sales true professional and Garrett the owner great professional businessman. Go Indian! Always had Harleys...never again!

The most professional dealership I have ever had the pleasure of doing business with. Steve was my dealer and was excellent. Every question I had was answered either by sales or the service department. I left with a quality product for a fair price and I am completely satisfied. I will be recommending Garcia Moto to everyone who is in the market for a Ducati, BMW or Indian Motorcyle.FYSA. I’m the proud new owner of a 2020 Ducati Monster 821 Stealth.

Greg was an AWESOME sales person. Answered all of out questions, let my husband test drive both bikes he was interested in and negotiated a fair price. Would definitely purchase from him again.

Can’t say enough good things about these guys. What struck me the most was the no pressure atmosphere. They are genuinely interested in doing everything they can to put you in the motorcycle of your dreams. The owner even personally delivered my new ride that evening so I could have all day Sunday to enjoy the beautiful weather.

Always have heat customer service with these guys and gals. Pleasure dealing with you all

An amazing place with amazing bikes. The staff is so friendly and knowledgeable about their inventory. Steve personally helped me out and made sure I was happy and understanding with what was going on. I was very impressed to say the least.

Such a awesome place to buy a motorcycle. Didnt have the bike I wanted, found me one and even matched the price. Caz and Steve are top notch guys. Couldnt of had a more pleasant experience. Would love to buy another bike from them in the future.

I called looking for a part, and spoke to Randy, who was extremely helpful. Not only did he look for the part in the shop, but he took down my information and even called me back to tell me where I could find it as quick as I needed without having to order from the manufacturer. I pride myself on my customer service at my job and I can tell Randy does as well. He went above and beyond to help me out and Ill be sure to call Garcia Moto next time Im on the hunt for a part.

I love these guys, they are always super helpful and friendly. I have bought 2 bikes from them and they are fast and efficient with the process every time. Shout out the the parts and service departments, you guys are awesome!

We had the most amazing experience here. Great bikes, great, people, and great service. We will definitely be coming back and we encourage everyone to check them out. Enjoying our new Indian bike already !

Greg and Paul are very personable sales guys. Ive ridden several bikes there, but have not purchased from them. Always very accomodating.Jon (BMW service) has worked on three of my BMWs (99 R1100s, 91 K100rs, and 07 R1200s) and has been accurate with my estimates, good with communication and gotten the work done in a timely manner.

Excellent BMW, Ducati and Indian motorcycle dealership serving the Raleigh- Durham- Chapel Hill (North Carolina) area. Good people!

As I was shopping around Raleigh for my first bike I went many places. This was the last for a reason. They helped me look around and decide on a bike that was perfect for me. Steve Rakes was the most helpful throughout the process. Will be back for sure. Best in the area.Thanks guys!Spencer

Stopped by Garcia Moro for the first time today, staff was extremely friendly and very professional. You should definitely stop by if you get the time.

I bought a used BMW R1200RT with 18,000 miles on it and decided to have full maintenance done to be on safe side. Karl Zimmerman the service mgr. set me up with an appointment and estimated six hours labor plus parts totaling about $950. They finished the job in five hours and my cost was $848. I was treated very well and except for the long wait was very satisfied with their reception, honesty, and the courtesy extended by everyone at the dealership. The ride to Raleigh from New Bern, NC is a little over two hours. I am schedule to return in 6,000 miles. I am sorry they are not closer. Karl was especially friendly and helpful with my questions. Kudos to GarciaMoto.

The best BMW motorcycle dealer around Raleigh. KTM and Indian as well. Great sales and service too.

All of the staff here are excellent to work with.Steve earned my trust 3 years ago with the purchase of a Ducati, and it was a no-brainer to reach out to him when I was looking for a new KTM. Hes made my last 2 purchases easy and enjoyable, even with my last bike which was hard to find.Karl is also friendly at the service desk and is super helpful and courteous when its time to schedule service. This place is not your average dealership!

Very professional, knowledgeable and easy to do business with. Do yourself a favor and check these guys out. I highly recommend Garcia Moto and the entire team working there. 5 stars enough said.

Staff is amazing, very helpful and friendly. Never had a bad experience here! Come by and ask for Luna! Pet friendly dealership, we were entertained by Luna an 8 week old puppy while my friend purchased his new 959.

Excellent sales and delivery experience with my first BMW motorcycle. Met my salesman Steven over a year ago. He has been consistently pleasant and professional. I would highly recommend him and this dealership!

I have purchased my second bike with them and all the staff I have worked with have been great.

I had a great experience at Garcia Moto! The staff is extremely knowledgable, absolutely no sales pressure, and incredibly helpful. Greg went out of his way to help me with the purchase of my Ducati. He actually swapped out the plastic on my 796 with another bike because I preferred a different color. When I had an issue with the starter, he was quick to have the shop look over the bike and back to me in a week at no charge. Ill definitely be back when Im ready to buy again. Thanks again Greg!

Would love to thank Garcia Moto for the wonderful service....Oohh Wait, thats right, they provided no service at all. Tried setting up a service appointment for an oil change and did not receive any correspondence. Was great to waist my time sending 3 different email on there website as well as 2 other voicemail. So happy. Thanks.

They are great, very nice and boy do they know their stuff about motorcycles. If you want a motorcycle please go and see them