Got my entire front bumper replaced by Reliable Collision last summer. Youd never know its not my original bumper. Other shops wanted to charge double and even triple the price of Mr. Henry. He was honest and made sure the job was completed in a timely manner.This summer, the bumper I had replaced started to come undone some, likely due to the extreme heat weve had here recently. I reached out to Mr. Henry, brought the car in, he ordered a new part, and had it fixed in minutes at no charge.I cannot say enough good things about my experience at Reliable Collision.

Great experience with Reliable Collision & Paint! Had a small part painted to match an older 4Runner and it was perfect. Very pleasant and helpful staff … would definitely recommend.

IF ONLY I COULD GIVE MORE THAN 5 STARS!!!Mr. Ralin Henery did a amazing repair on my 2007 Nissan Altima. He took very extra care of my car and repaired it in a timely manner. Im forever thankful for his service an amazing customer service.

The entire experience was phenomenal. They were extremely transparent and exceeded all of my expectations. Would definitely recommend!

Had a panel needed repair due to minor accident. Got several estimatesReliable did it and did an amazing job for a reasonable price...and in only two days. Would recommend to anyone

I had my keys locked in my car and had someone help me get them out. This resulted in my driver side door being slightly ajar, enough for it to rain that it would basically pour in my car. I called Coats auto, which is two doors up, and they referred me to here. It was super quick and easy. My damage was minor to the door with no electrical compromises so all the door needed to be was bent back to close the gap. These two companies work really well with each other so if you’re have trouble reaching reliable collisions just call Coats auto.

They did a very good job 👏🏾

This is the second time in three years Ive sustained parking lot damage to my vehicle. I stopped by today and not only was I remembered as a previous customer, I was helped immediately with the touch up my rear door needed. You will not regret having your car repaired nor will you find any better customer service anywhere! I highly recommend Reliable Collision to anyone who needs service or repairs. If I could give more than 5 stars I would.

Very professional and outstanding work! Mr. Henry treats you like family! He follows the golden rule; “Treat others the way you want to be treated!” Reliable Collision gets the job done!!

Had this guy paint a simple factory trim piece for a Honda bumper and he ruined it. Had a terrible attitude from the beginning. I told him I understood if it was not something he felt like messing with but he assured me he did not mind doing a good job for $150. He told me I could only pay him in cash which was kind of another red flag. He finished painting the piece the next day and was frustrated that I could not come pick it up right then at 5:30 before he closed at 6. Went the following Monday trim piece looked ok. Had slight orange peel and did not match car exactly but figured for $150 it would be decent enough. Installed the piece on the car and drove the car to work twice and the paint is chipping off down to the bare plastic In multiple areas across the entire thing, it’s does not seem to have been prepped very well if at all. Took the car to show it to him and he did not want to talk about it or correct the work, instantly got his check book and wrote me a refund (more hassle and waste of my time). Also expect to wait for him at least 30min any time you go to his shop bc he is not there when he says he will be or during the hours he has listed.

Just walked in, told him my car was a mazda and right away he said no. Didnt even look at it...dont seem reliable. If you dont work on foreign cars just say it

Ralin Henry and the crew at Reliable Collision and Painting pay attention to detail. Color matching is one of their specialties, which really set them apart. They also do undercoating which is not done with many new cars and is a huge help with preventive maintenance. We highly recommend! Thank you.

Mr. Henry, and his team did a great job on my car. Work was done quickly and it’s like new again. Wouldn’t trust my vehicles to any other collision specialist. Highly recommend!!

I dont know who the old man was(i believe hes the owner) but he is definitely the rudest and most disrespectful person ive ever encountered in my life.The place has little to no parking space, so i was trying to park just beside the road where other cars are parked as well. He called me out and told me what are you trying to do? Youre not suppose to park there. Pull off i dont know what youre trying to do. I could go on and on.Yep, the moment I was trying to park i knew it was a horrible place. Even if they charge me a dollar for a full body work i wont have it. If you wanna get respected just dont here. The old mans attitude is just the worst.

The young lady at the front desk was very nice. Ralin wasted my time. His communication skills are very poor, the first three weeks my car was there I was calling him to get updates on my car. He was very blunt and straight to the point and I can appreciate that trait. But he was ignorant. I told him from the beginning what I wanted done; when he gave me my quote it was with an excessive about of work that we never talked about. The last week was when we started having issues. A week had gone by since we had last spoken and I specifically remembered him telling to give him a day to look for my parts, three days went by and still nothing I called and the young lady told me no parts. Another 4 days past making it a week with still no update. I dropped by to give him some parts and finally got to talk to him. He told me he was having issues sourcing my part and I could understand that my car is old but I went and looked for myself and found it on the first search. All in all don’t recommend this. I ended up wasting a whole month with my car not even being touched.

Very rude, no patience, poor response, no courtesy whatsoever.Not having time to even listen to what we say or what we want. I called him and he said he wont give me quote with photos. That made sense and called him next day morning to check his availability. He said that he would be available all day but he wasnt. When i went there, his receptionist who attended me told Mr. Ralin should give the quote by looking at his computer.He arrived after some time and he was asking ME on what needs to be fixed. I took the vehicle to him from a collision center because they said it would cost me high. Expecting him to give me the details on what costs what. Then i would be able to decide on to go with it or not.Even after deciding on what needs to be fixed he said he will give me a quote by End of the day, which i havent heard back from him.Might be a bad day at work for him, but i dont want to be at the receiving end. I had a very bad customer experience with him over phone and in person. Hence I decided not to go with him, even if his quote is cheaper than the other collision centers.

The owner is extremely nice and helpful, really shows his customers respect and goes out of his way to help. Got an appointment for an estimate same day— super painless experience and enjoyable to talk to. Owner seems very genuine and honest, you will not regret choosing this location

Reliable Collision and Painting is a trust worthy auto body shop. They set clear expectations on cost and time, and do great work. I highly recommend them.

Great old guy here who was able to quickly and accurately give me an estimate of how much it would be to repair my vehicle!

The owner Ralin Henry is the nicest auto repair guy you would ever meet. He is honest and right to the point. They matched the color of my repair perfectly. There was a very minor run with the clear coat on one spot and he took care of it in no time. His shop looks small. You can only see 2 roll-up garage doors up front. However, it is huge inside. He can take in a dozen cars easily. I highly recommend Reliable Collision & Painting for any auto body work.

The owner is professional and explains the process thoroughly. I am so happy that I was referred to Reliable Collision.

Mr. Ralin Henry is the most honest and trustworthy man in the business. He is our go to auto repair shop for our entire fleet of vehicles. His excellent personal character is only matched by the quality of his service and honest pricing. I would recommend him to anyone in need of collision repair at an affordable rate and speed of service.

Very satisfied with the service I received here. Ralin was very up-front and helpful, and does good work. He also made every effort to ensure that I was not merely content, but fully satisfied all the way through the process.

Ralin Henry is the Best Color matching specialist I have ever met. Forget the rest and use the best.....Reliable Collision and Painting... #1

Did a great job color matching on my truck you cant even tell it was ever repainted

My car was recently vandalized on a weekend, gave reliable a call and the owner had a tow truck on the way even though they arent open weekends. took them about 4 days to finish the body work, rear window and tires to get all fixed up. the owner also took care of the insurance claim. Im very pleased with the outcome and especially the service. Would definitely recommend.

I had a good experience and was pleased with the work they did on my Honda CRV. After looking around for a body shop, Reliable Collision had the fairest price and had my car ready in one day.

Ralin is so nice and patient. He is the best auto repair guy I ever met. Also the service is brilliant with a very reasonable price.

Shady shady shady that’s all i’m going to say and if your vehicle need any mechanical work done to it do not let them take it auto teks

Ralin is a honest hard worker. I had a small scratch on my BMW 4 series, and, as it is a new car, I wanted to get it fixed. He helped me to find the best solution for my car. I trust him and I highly recommend this place.

He did a great job on my 2012 Chevy Camaro!

Excellent repairs, extremely reasonable, very professional, and above standards. Our company is extremely grateful for the years of outstanding service - every time!

Only recently meeting Ralin, it was inspiring to see how many fellow business owners want to work with him. He definitely has the trust and knowledge needed to fix and paint cars in Raleigh.

This place is absolutely horrible. I had called on Monday to make an appointment for Friday and spoke with Ralin who was rude, inconsiderate, a liar, and lazy. They had confirmed my appointment and I had called Wednesday, Thursday and Friday morning to confirm my appointment. My appointment was confirmed on each call. Ralin was completely unprofessional and told me that the mechanic that was supposed to work on my car went home for the weekend. I had taken a half day from work to get some work done on my car and Ralin was unbelievably unprofessional and I would never recommend anyone to go to Reliable Collision & Painting. They are everything but Reliable. Absolutely awful place. PLEASE DONT WASTE YOUR TIME HERE OR YOUR MONEY. VERY HORRIBLE PLACE!

The owner of this shop was the most rude and disrespectful person I have ever encountered in my life. From the moment I walked in to talk about my situation, he interrupted me and told me he would not deal with me or help me in any way. He misjudged my situation (because he didnt let me explain before he cut me off) and insinuated I was trying to commit fraud with insurance. I was taken aback with how rude he was! Do not go here! Horrible business!

I had my 1999 Nissan Pathfinder recently repaired at Reliable Collision & Painting following a car accident. I must say that I was extremely pleased with the service I received and the quality of the repair. To begin with, Ralin Henry had my truck repaired by the date he promised. Furthermore, he graciously picked me up from my house after the snow storm and brought me to his shop so I could pick up my vehicle while simultaneously saving me on Uber costs. I must say that I am extremely pleased with my vehicle, and Ralin exceeded my expectations. Ive already been raving to my friends about how great my truck looks since he was able to match the color of my vehicle perfectly! In closing, I highly recommend Reliable Collision & Painting to anyone looking for a reliable business to have body work repairs performed on their vehicle at a reasonable price.

Reliable Collision has worked on my cars for years whenever I needed automotive body work. He does a great job matching the paint so you cant tell any work was ever done.

Ralin Henry : This was the rudest person I have ever met to try and do business with. He claimed he could not see the vandalism on my vehicle and didnt want anyone on his staff to try and help him see the scratches therefore he said he could not help me. Not recommended!

Lower price compared to lots of other body shops Ive been through. much lower quality compared to pro body shops. youll get what you pay for. I had my bumper and fender painted and replaced and I got a crack on my windshield as bonusvery poor communication and disrespectful behavior

Ive had an absolutely terrible time with Reliable Collision and Painting. I picked up my car on Friday, Sept. 9th. It looked awful. Before paying, we agreed that I would bring my car back on Monday so they could re-paint it as there were deep gouges in the paint on both doors, there was some sort of adhesive coming out from around the button on the door (which the owner admitted should not have even been touched as it wasnt damaged before), and they had completely neglected to touch-up the side mirror. This was noted on the signed invoice.I brought the car back on Monday, and picked it up on Tuesday morning. Although very much improved from the condition it was in the previous week, the side mirror is still not repaired, there is silver paint on black trim pieces (e.g. they neglected to cover them well before re-painting), and in an effort to remove the adhesive that was coming out around the keyless entry button on my driver door, there are now deep gouges all around it where it appears to have been dug out. There are imperfections in the paint everywhere you look closely, and there are actually *drips* of paint you can feel on the backside of the drivers side door handle. When I picked up my car last week, I had to actually bring it back after getting a mile down the road because they had neglected to re-connect the power to my door, so none of the locks, windows, etc. were working. All in all, I dont trust this body shop to do anything at this point, let alone appropriately repair my car. I sincerely wish I had taken it elsewhere.

Expert color matching. Fabulous service.

Reliable Collision & Painting specializes in COLOR MATCHING!!! Ralin Henry the owner works tirelessly to get your car looking right and he will even help you deal with the insurance company so that you dont have to!

I have had work done by Reliable Collision on 3 separate occasions, and received excellent service each time. I highly recommend this shop!

Ralin and his guys stayed late on a Friday night to reattach my sideview mirror. I was in a tight spot, with a long roadtrip scheduled the next morning. He refused to take my money, only asking that I write a positive review. I cant express how blessed I feel to have stumbled upon this place. Trustworthy and friendly, and I will certainly bring my business here in the future.

Reliable Collision did very good work on my car, at a very reasonable price. I highly recommend the place.

Highly recommended, trusted, stands up to the insurance companies for you!

Fixed my car when a different shop wouldnt, and for a great price too. Was very friendly and understanding of my predicament after an accident.

Excellent service and excellent prices! Quick and efficient service.

About 6 years ago, Ralin at Reliable Collision came highly recommended to me through a business networking group after an accident. I remembered having such a great experience there the first time, I went back to him again after another accident last August. I dont know how, but after 5 years, he still remembered me when I called him and told him my name. (You dont find that very often these days.) After both accidents, of course, the at fault drivers insurance adjusters want to pay as little as possible and question everything listed on the quote. Ralin explained everything to them until they were satisfied and both times, I knew he would make sure I was taken care of. Not only does Ralin do wonderful work, he makes you feel comfortable with the whole process and I felt like he took care of me like he would his own family. This past time, I had the pleasure of talking with him a little more and got to know him better. He obviously takes his business seriously and cares about his customers, but I learned he also does mission work and does what he can to help less fortunate people and children in other countries. Ralin does fantastic work, but equal to that, he is a very generous, honest and compassionate person, the kind of person you can trust and feel 100% comfortable recommending to the people you care about. I highly recommend Reliable Collision and would never go anywhere else!

Very fair, friendly, excellent quality body shop.

Not helpful

People are nice and friendly