user
Collision Masters LLC
3711 Tarheel Dr, Raleigh, NC 27609, United States
Appearance
Collision Masters LLC
Comments
C
Review №1

Scott and his team are just great. They put a lot of effort into solving whatever issues you are having with your car, and in a very prompt amount of time. The customer service was amazing, and he made sure to stay in contact with me the entire time during my repair. That was my first time using this business, but this is definitely who I will always use if I ever need anything again.

Sh
Review №2

I can not say enough good things about Collision Masters the quality of work and the professionalism is top notch. I would highly recommend them.

Bu
Review №3

I was recommended collision masters after I called a body shop where I was looking to get a spot on the front of my M5 buffed out after the clear coat had started to peel off. I just got it back yesterday and it looks absolutely amazing. If you asked me where the spot was before I left it over there I wouldnt be able to tell you. You can really tell they put a lot of effort into making your car look like its brand new.

Da
Review №4

Collision Masters did a great job repairing my 2018 RAM. Scott and his team provided exceptional quality at a reasonable price. Highly recommended

ju
Review №5

Great people , awesome customer service and the repairs are done right, when i got the car back it look better than new

De
Review №6

Great service! Took my 2018 challenger here for a paint and dent repair and it looks even better than before. Highly recommend!

Bl
Review №7

Scott, is very talented and knows what he is doing. He provides meticulous detail on every one of his cars that is sent his way. I can’t thank Scott enough with Collision Masters LLC, he made my car look brand new like nothing ever happened to it. Go Collision Masters! He’s the best in the business! Definitely will use him again!

ar
Review №8

Took my 2011 Jaguar to Collision Masters. Scott and his team did a fantastic job. Im very satisfied with their work and price that I was quoted. I highly recommend them.

St
Review №9

My 2008 TBSS was damaged in a hail storm and Scott and his Team did an exceptional job repairing the vehicle to showroom condition! Phenomenal service and excellent workmanship - Thank you!

Ja
Review №10

Great work. Good price. Good business.

Al
Review №11

I highly recommend Scott and his team at Collision Masters! He will take care of you in every way—even those you would have never thought about! High end work with superior customer service! So thankful BMW recommended him to me. Will never use anyone else!

Ka
Review №12

If you are looking for the most amazing customer service, attention to details, professionalism and care, look no further than Collision Masters. Scott tendered wonderful assistance for my vehicle repairs, and he was able to fit me in on the spot. I rarely post reviews, but I highly recommend this team for your repair needs!

Co
Review №13

We recently took our vehicle to Collision Masters after some major damages following an accident. We were very impressed with not only the service but the quality of work. From the moment we spoke with Scott, the owner, we knew our SUV was in great hands. He was really attentive, patient, and very knowledgeable. It was evident that it wasnt about the money but truly about helping the customer. He was more than willing to stay after his normal closing time to better accommodate our late schedule. He kept us informed of everything we needed to know and even helped us by dealing the insurance company himself when he needed to. He even touched up the paint in areas that werent affected by the accident. It was very comforting to know that we were dealing with an honest business. He stands by his word and takes pride in his work. Scott is so hands on with everything it amazes me that they dont have a straight 5 star rating. You cant go wrong with this crew.

Ju
Review №14

Top notch repair service. The owner Scott did everything he could to get my car repaired and in “brand new” look before I needed it. I will definitely recommend his shop to family and friends!

Be
Review №15

Scott with Collision Masters did extensive body work on two of our vehicles and did a phenomenal job. Later I took him a vehicle that the dealership was going to charge me $1000 to fix the seat in and he simply removed some matting stuck into the mechanism and viola it works flawlessly ! Great honest hardworking company!

To
Review №16

Collision Masters was by far the best experience Ive ever had with a body shop. They are 100% frive stars.Scott Wilborn, the owner was helpful, friendly, and his team was also friendly, helpful and professional. They are all extremely thorough, not ripping you off with excessive costs.Scott is not only the kind of person you want working on your car but also someone you would want as a neighbor!I promised him I will always come to him first if I ever (hopefully not - smile!) need repair on my cars in the future.

An
Review №17

I highly recommend Scott and his team at Collision Masters. They are trustworthy, professional and treat you with utmost care and respect!

Ya
Review №18

I would definitely recommend Collision Masters. I was referred by my client. Scott explained everything; evaluating damage, process of repairs, estimate time frame and costs. When my car was ready, it looked like new. Scott then explained in an overview all repairs again and answered all my questions. I was very happy with the services provided and highly recommend them.

WD
Review №19

My vehicle was t-boned causing extensive damage to the driver side of the vehicle requiring replacement of both doors, related repairs, and extensive painting. This was not the first time that I had had collision damage to a vehicle, but was the first time that I used Collision Masters, upon the recommendation of the auto shop that services and maintains my familys cars. Quite simply, Scott Wilborn and Collision Masters are true professionals and did a fantastic job in making the repairs and representing my interests in getting the best results for me for the parts required, including new doors. The painting required matching and blending and was perfect. It is without hesitation that I recommend Collision Masters.

Mi
Review №20

I have a 2015 yellow Corvette. It was severely damaged. Collusion Masters of Raleigh put the car back together again. It looks perfect. They offered me great customer service. They worked with my insurance company to make sure the process went smoothly. I hope never to have an accident again… But if I do I will return to Collusion Masters.

Br
Review №21

Upfront and extremely professional. Great customer service. I called 2 weeks later and Scott remembered my story. He even asked me follow up questions which was VERY sweet. I have already reffered friends and let them know about how happy I am finding this AWESOME service in one of the tucks of Raleigh. Thank you again Scott; and thank you to the team...great people make a business great!

Na
Review №22

My car and a concrete curb got into a big fight... and the curb won. Scott and his team at Collision Masters did an amazing job putting my brand new car back together again. It took some serious searching to find the right parts since it was a brand new model year for my car, but its all back together again like new. Thank you!

An
Review №23

Scott and the Collision Masters team are great! I visited them when the shield under my front bumper was torn from pulling over a curb. Prior to this visit, I went to another location that said I’d need to replace the shield and quoted a couple hundred dollars. I visited Scott and he recommended repairing the original shield and would only charge for labor. If you’re looking for a place you can trust with good recommendations, you’ll find it here.

Le
Review №24

Best in town. Scott is the man!

Ol
Review №25

My mechanic, Carworks, highly recommended Collision Masters and I am so glad that he did!!!! Dealing with my insurance company was very stressful, frustrating and upsetting. Thank goodness! Scott/ The Owner, goes the extra mile with providing Superior Customer Service. Scott effectively facilitates the entire process, putting me at ease. My car looks like new, as though nothing happened. I highly recommend Collision Masters.

Va
Review №26

Scott Wilborn, the owner, was very thorough; he helped me explore my options and was helpful in working with my insurance company to make sure we didnt total my truck. THE TRUCK LOOKS NEW (2008 Ford Expedition). I would recommend him without reservation!

Sa
Review №27

Came here on a Friday and did not expect to be seen without an appointment. Scott took very well care of my car. I had some calcium residue that needed to come off and he did the job within 20 minutes and it looked like a brand new car. Great work being done here along with great customer service!

Jo
Review №28

I was referred to Collision Masters by my dad to have some body work and paint done. WOW what a great job they did. The paint work is amazing quality. Very friendly and reasonably priced. I would highly recommend them to anyone needing body work done.

Dr
Review №29

Scott is a good guy who cares about his work and his customers. I highly recommend his services.

C.
Review №30

I sent my car to Collision Masters at the recommendation of Sir Walter Chevrolet where I had recently purchased my Suburban. Scott got right to work on my car and its lengthy repairs from an accident. He sent me frequent updates and walked me through everything, every step of the way. He took time to answer all of my questions from insurance questions to repair questions and always got right back to me and even sent me photos multiple times of what was being done to my car. I can tell he takes great pride in his work and customer service. I am incredibly satisfied with my experience there and would recommend Collision Masters without reservation.

Ch
Review №31

My wifes car had a sharp dent in a curved portion of her trunk. A concern was the location of the dent and the pearl white color of the car. Scott at Collision Masters was able to get the trunk back to normal and match up the paint perfectly.Scott is a profession and a very easy guy to work with. Ill definitely recommend him to other people. Hopefully I will not need his services again, but Ill definitely return if needed.

Ma
Review №32

Scott and team are extremely dependable and my car looks brand new after the repair. Highly recommended!

Je
Review №33

Highly recommend Collision Masters, professional, friendly, prompt with estimate, great customer service! Scott helped me with a small problem that when fixed made a big difference, he knew just what to do!! Great service!! Thanks Scott for helping me with the creak in my Camry door!!

Ti
Review №34

My daughter was in a car accident recently. There was severe damage to drivers door and under side. Not being from Raleigh we googled auto body shops in Raleigh. Collision masters came up. Called talked to owner Scott he said have it towed in. He looked at it told us unfortunately he believed it will be totaled. Although unfortunate news Scott was very sympathetic and offered a lot of helpful information dealing with insuancecompany. I dont know about his vehicle work but his caring customer service is top notch. Thanks Scott for all your help.

Ch
Review №35

My experience was excellent - good advice, rapid assessment and Scott and his team completed the work within the agreed upon time-frame. He also provided additional useful guidance and suggestions throughout the process.

St
Review №36

Do Go Here. I had just a couple of small jobs that needed tending to and Scott worked me in and out quickly for a price that couldnt be beat. Hopefully I never need to find out how they handle a big job, but find out I would.

co
Review №37

Scott is the best. Kept in contact with me throughout the entire process. Highly recommended.

Ke
Review №38

I own a 2017 Ram 2500 Power Wagon, which I purchased new in June 2017. I am very particular about my vehicles and have kept my new truck in perfect condition since I bought it.In September 2018, I was Tboned by a distracted driver who ran a red light at about 35-40 MPH. The entire driver side of the truck, parts of the frame, etc, were smashed pretty badly.I had heard of Collision Masters through a well known reputable auto shop that I trust, so I took my truck to Scott at Collision Masters. I was immediately impressed with the facility and employees of Collision Masters.The shop was very clean and well organized, and both Julie and Scott were very up front about their services and their culture of taking great care of their customers and their customers vehicles. So I knew my truckwas in very good hands from the very beginning. Once they evaluated my truck, Scott and David (the Technician who did most of the work on my truck) went over what they would be doing to fix it. They addressed all my questions,and my concerns. Scott had an open door policy so I was able to check on my vehicle as often as I liked (and I think I checked on it more than some people do, I was there almost weekly). I was given weekly updates, and was able to talk to David aboutwhat they were doing, and how things were going. Once they had finished and I went to pick up the truck, it was literally like nothing had happened to it! All the body panels, doors, frame issues, interior, everything, were as good as, if not evenbetter than they had been before the accident! The truck looked amazing, and also drove (and still drives) as good as, if not better, than before the accident! I am very meticulous about my truck, and the repair is PERFECT.I cannot find a single body panel out of alignment, the paint is perfect, the drivetrain and frame repairs are also perfect (even had 2 other shops check and they couldnt even tell it had been in an accident at all!).I have had the truck back for about 2 months now, and other than a minor thing (just a strip of weatherstripping that had to be replaced), the truck is perfect! At first I was going to sell it and get an unwrecked truck,but after talking with both Scott and David, and driving it for a couple of months, and knowing how attentive Collision Masters has been to me, even after the repairs are completed, I am planning on keeping the truck!If it wasnt for Scott and David and the entire team at Collision Masters, Id probably be getting rid of it, but knowing how meticulous they are, I know my truck repair was done right and will last.I would go back to them for any collision related repair, but I hope i dont have to! I cannot recommend them enough to anyone wanting their repairs done right the first time!Thank you Scott, David, and Julie for fixing my truck and doing such a great job on it!

Jo
Review №39

Collision Masters did a fantastic job on my Suburban. I have had body work done in the past by other shops and there always seemed to be something wrong with the job but I have to say that Scott did an A++ job and the car looks as good as it did when it was brand new.

Me
Review №40

Took my 2018 Honda Accord here after being in a wreck. It wasn’t my fault so insurance was responsible for paying and they dealt with the insurance company the whole time and took a lot of stress out of dealing with them. Car came out looking brand new again and when I picked up they gave me advice and info on the depreciation value. If I need these services again I will come back.

St
Review №41

We refer customers to Scott at Collision Masters and have had great feedback from several people. Will continue to send them new customers.

Ch
Review №42

I promise you, you will not find a better SERVICE like Collision Masters within a 200 mile radius. Scott has a keen eye for detail and will not leave the Garage until his best work was complete. My particular fender bender left me with a 2015 Tahoe with more damage than met the eye. Not only did he go to bat for me on multiple occasions, giving great advice along the way to deal with the headaches that come with being the not-at-fault driver, but also went over and above to make sure the job was done right. Under the bumper, there was some minor structural damage which could have easily been missed at any other garage, but here, Scott put in literally HOURS to make sure that even something i would never notice was done to his standards.This establishment truly has integrity and top-quality outcomes. Thank you for making the experience a pleasure! (Not often do you get to call this situation a Pleasure, mind you)

CM
Review №43

Seem very honest.

Information
2 Photos
43 Comments
5 Rating
  • Address:3711 Tarheel Dr, Raleigh, NC 27609, United States
  • Site:http://www.collisionmastersnc.com/
  • Phone:+1 919-876-9899
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations