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Walmart Auto Care Centers
5001 Taylor Rd, Punta Gorda, FL 33950, United States
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Walmart Auto Care Centers
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Ki
Review №1

Took our car down for the free tire rotation included with the purchase of the tires. Asked the young lady to provide a quote for new tires as well.Was texted over an hour later that our car was ready to be picked up.When we got there, the assistant manager said they were not able to get the lug nuts off so they did not perform the tire pressure. My husband asked him since they had put the tires and lug nuts on, shouldn’t they respond be responsible for getting them off. The assistant answered “no”.Also, the young lady who originally agreed to give us 2 tire quotes said she “didn’t have time”.We used to get great service from this location. Today, these 2 Walmart employees provided the worst example of service… “not my job, not my problem”.

Gi
Review №2

Prices were different than online and was to receive a text when done ( not).

Ro
Review №3

Told on phone no appointments. Arrived no one in line but will be 1 1/2 hrs for oil change. No one to do it now!!! Waste of time. Forced to wonder in Walmart !!

Ju
Review №4

If I could give negative stars I would. Unfortunately this place is the only “convenient” option to take my car for an oil change in this area. Every single time I go, there is a dilemma. Half the time, our cars miraculously end up with flat tires within just a couple days after getting oil changed, on a normal day the wait is over 4 hours, and the latest is that they completely ruined something in my car during the oil changing process because oil has been leaking out onto my drive way for days. I took it back in to get fixed, and they said it was a defective filter that they used, but the problem persists. I have now had to drive 45 minutes to the next town over to get it professionally looked at, and will probably cost me a small fortune to fix. It is worth the time and money to just GO SOMEWHERE ELSE!!! No matter how far the distance might be. Otherwise you’re wasting a lot of time and a lot of money with this place. AWFUL!

st
Review №5

Shopped around best tire price I could find free rotation for Life first come first serve

Bl
Review №6

Always greeted and welcomed, they are busy at times so theres a bit of a wait but I never leave unsatisfied. Fixed my tires multiple times and gave me a very high quality oil change for an astounding low price. Great job to everyone here I will continue to bring my business.

Pa
Review №7

I was the first customer in the door at 7am, I was told it would take 1 1/2 hours for oil change and 4 new tires. 3 1/2 hours later my vehicle was complete. I voiced several times how unhappy I was about the long waitIf I had been told a truthful time frame I would have taken my business elsewhere. I will never use the Walmart Auto Center again. I will not recommend it to anyone. If I could give 0 stars I would.

Ra
Review №8

Great prices and great customer service. The main guy in the shop is super helpful and happy to work you in the schedule even when they are really busy. Ive been to other walmart tire stores and they are terrible in comparison to this location!

Br
Review №9

Great experience! Showed up less than 15 minutes before close to get a nearly dead battery changed, and the customer service was excellent. All had a smile on their face, and even were joking around with us, even though they probably thought they got to go home for the night before we showed up. EXTREMELY reasonable prices, and very happy that they were there to help us out. Definitely recommend!

Am
Review №10

Never again! First time was for an oil change. They lost the valve stem caps to my tires. Now in for four new tires and it took 4 hours!! Horrible! And charged more than was initially told. Beware!!

Al
Review №11

I’ve been here so many times for service on my car and every single time I have to wait at least two hours for an oil change... I called today to make an appointment for two tires, and I got put on hold for ten minutes , two separate times... because writing someone down on an appointment sheet apparently requires a lot of effort? Idk, I find the employees attitudes super off putting as well. Good luck.

Xi
Review №12

I just spent 3+ hours their waiting for them to put 4 new tires on my car. When I went to ask they said it was still about a hour waiting time smh. I was very 😡. So I left. Never in my 36 years on this hearth have I or known of someone having to wait for that long for tires. Bad for business.

Th
Review №13

They even vacuumed my car. They dont normally do that. But they did today! Thank you so much, it needed it

Ro
Review №14

They like turning people away by giving them long wait times.I guess they don’t need the business.

Tr
Review №15

Got my oil done here last week. Went to my mechanic and watched him pull my dipstick out and put it back in and as he does so the handle breaks off and he shows me how it was glued on. Called walmart to speak to a manager they told me they would give me a call back. No one ever called. Came in and asked for one and no manager was there. Today I came back and they got the service manager who then blamed the handle being broken on my mechanic. They refused to even try to help me and just kept blaming it on the other person.

Je
Review №16

Pretty slow, always under-staffed. Friendly, helpful staff, good prices.

Ta
Review №17

Fast, efficient service

SC
Review №18

Good service at a great price. Wait can be long unless you get there early am.

Sh
Review №19

This is a great service. Pick up employees are wonderful, treating me with total respect.

Ba
Review №20

Good friendly people. Excellent service. Get there early!

Sh
Review №21

Able to order rare tires next day at no extra charge and for lowest price found. Generally quick service.

S
Review №22

Everyone is helpful but they seem understaffed. Had to wait 15 minutes to be helped at the counter. About 10 people in line and only one personat the counter.

Se
Review №23

Good product at a good price. Service is slow.

El
Review №24

Told them I wanted Penzoil, got Gastrol. Wanted tire rotation as I bought tires there. Ended up without one, but did get broken lug nuts. Auto manager never called back either. Stay away.

Ma
Review №25

Great people, good work, but management wont hire enough, so expect a long wait.

Iv
Review №26

Too long of a wait!!! Waited for 2 1/2 hours for a tire change. No one in a hurry here.

Ca
Review №27

Helped me get a car battery. Took an hour but thats ok.

Bi
Review №28

The tire center is horrible customer service very slow also work performed very very slow every time Im told an hour or two go ahead and add an extra hour to that if not more. Vehicle always left with greasy fingerprints on it and in it . Maintenance light was still on had to Google how to shut it off myself this was the second time there will not be a third time.

Ha
Review №29

Tire Service man was excellent but very long wait

Pa
Review №30

Quality service but they screwed the whole thing up gave us valve stems and no road service when we had ordered no valve stems and road hazard

Ri
Review №31

First time Ive ever been disappointed with the auto center. Went to get a battery in my wifes gm van and after looking at it they told me that they wouldnt do it because it was to much work they told me to buy a battery and do it myself. So I did it took me less than 15 minutes to do the job. Not pleased with them.

Da
Review №32

Very. Good service hereHighly recommend it.

Jo
Review №33

Very helpful staff inside and outside in the auto department

Co
Review №34

Went in for an oil change and the lady at the desk was extremely rude to every customer who walked in, in the ten mins I was there she caused 4 other guests including myself to choose elsewhere for my auto service needs, I wouldn’t recommend for any one, I work in customer service and I would never have such a terrible attitude to paying customers.

Ro
Review №35

Glad I had a warranty on my car battery!! Replaced f oh r free saved over $120!!!

Sc
Review №36

PITIFUL !!! They could get a LOT more work done if the workers didnt have their cell phones stuck to their ears during working hours !!!! People have been waiting for a simple oil change for 4 hours !!!!

Su
Review №37

Good tire service

To
Review №38

Ridiculously long wait for an oil change, and not busy.

ve
Review №39

Big tire .

gr
Review №40

Cheap prices if you want to wait 3 hours..

Mi
Review №41

2 hours for one Tire.on a suday

Bu
Review №42

The gentleman in the car care center did everything to try and not help me. Told me he couldn’t put tires in my truck cause the tire said “outside” on it. That just meant the orientation of the tire. Horrible service.

Ri
Review №43

Worked there

Bo
Review №44

Excellent service

Mi
Review №45

3 hour wait....

Information
7 Photos
45 Comments
3.3 Rating
  • Address:5001 Taylor Rd, Punta Gorda, FL 33950, United States
  • Site:https://www.walmart.com/store/778-punta-gorda-fl
  • Phone:+1 941-575-5911
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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