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Baskin-Robbins
3506 SE 122nd Ave Powell Villa Shopping Center, Portland, OR 97236, United States
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Baskin-Robbins
Comments
E
Review №1

I love this place. Usually not busy so we get helped right away. The staff is always pleasant and helpful. We have been going to this location for a few years now and have not had a bad visit. We always go in for a few scoops or few pints. I have never had a wrong order, but then again we always order in person. I would recommend this place.

Da
Review №2

They need to update the location operating hours on the google and the sign. Google says they close at 10pm and I got there at 9:40pm. The 2 workers were shutting down and had locked the doors and mouthed no to the 3 other people outside too and ignored the phone when i called to ask what time they actually close.I almost never go out for ice cream at night, so it was kind of a good thing for me personally but the workers shouldnt be shutting down the store 20 minutes to close. People drive there expecting to buy something and could have gone to dairy queen instead lol. Closing time is 10, lock the doors at 10, or update the hours of operation to when the doors lock.

In
Review №3

Totally rude will not allow unmasked vaccinated customers into the store. I will not be back horrible customer service! Hours are not correct they close at 9 pm and not 10 like stated online.

Al
Review №4

I was supposed to get a sherbert icecream and instead I got vanilla and this was all a delivery I also tried to call and no one answered.

aa
Review №5

Awful experience the lady was rude and would not allow us entry without a mask.Never coming back

Jo
Review №6

Beautiful girl assisted me and my African American Disabled Son. I appreciate the excellent hospitality I received, she made the Ice Cream so carefully and nice and sprinkled extra candy to make sure he was happy! :) thank you so much love you Baskin.

Br
Review №7

Ordered a turkey ice cream cake. Service was excellent with calls to confirm everything. Cake turned out great and was delicious!

Je
Review №8

I love this place! The ice cream is always excellent and they got me hooked on their coffee drinks. I think my favorite part of this location though is the customer service. The energy here is so positive and happy, great place for the family and friends. Thanks for making me feel so welcome!!

ur
Review №9

Love baskin-robbins! The cakes are also good but I hate the packaging. There is that plastic on the packaging to let customers see their cake that they bought. Please get rid of it we are in an environmental crisis, we do not need that extra plastic on that cake packaging. Please, small changes help.

Yn
Review №10

I stopped by today to order a birthday cake. Very rude and unfriendly service. The woman who is the owner was so rude. I was here several time per year and always order BD cake here twice per year. Her husband and employees were nice. However today I came in the store and this woman didnt let customer have the choice to get the flavor of ice cream. Get out the store without order anything. Will not return to this store......

Ki
Review №11

Nice spring day totally packed but still great service. You cant go wrong with ice cream.

Th
Review №12

I didnt even get my ice cream because they only employee working was way overwhelmed so i left.

up
Review №13

Love their ice cream.🤤 Try their mango ice cream. Great customer service!👌

Se
Review №14

Better than store bought Ice Cream but should be done in moderation plus I need to find alternatives to this!

Ja
Review №15

A little dirty, but not bad for its location. Ice cream was great!

Ch
Review №16

Fantastic service. I am Serious the main man was genuinely friendly and smiling because he reallyy enjoyed making people happy i sware anyone else wouldve been irritated with our indecisive group an our many taste tests. Truly a place to get a treat

R
Review №17

I love this place I love their daiquiri ice I love their cappuccino blast theyre a little pricey but its worth it Dairy Queen is pricey to so would you rather pay for a variety of ice cream or just a couple flavors you should give him a shot plus they got Punch Cards for Cappuccino blast

Se
Review №18

Worst places ever!!! Bought 3 pints of ice cream and was looking to buy some waffles cones, than they’re like sorry we can’t sell you them. But you can buy ice cream there and have it with a waffle cone? What’s the diff?. Anyways went to another baskin robins and asked they’re like why wouldn’t they? I don’t see why we can’t, that’s why we have them. So confused guess it all depends on which one you go to.

Ya
Review №19

In my opinion this place is really horrible. The customer service is bad. The two women would take their sweet time. One man even left really mad. Although baskin robins is a an amazing place I think that they need to work on their customer service.

sh
Review №20

The young woman who helped me was AWESOME. And of course, the treats are ALWAYS very good.

Do
Review №21

Love love love this location.One of the employees is awesome Elicia.She is super sweet and great customer service skills.

Kr
Review №22

The lobby was in need of a cleaning. The customer service was brush and breif. Besides that it was good.

st
Review №23

Very nice man behind the counter. Needed more ice cream clowns only had two available

EJ
Review №24

Husband and I dropped in late for 2 scoop cups to go, after our 26th Anniversary dinner out. Met the franchise owner training a new girl, both very nice and love the ice cream.

Me
Review №25

The jamocha mocha is to die for

Ta
Review №26

Always yummy and great service.

R
Review №27

Good service but why do the spoons cost 10 cents

Vi
Review №28

Delicious ice cream but they were out of brownies whitch was what we came for

Po
Review №29

Using the portland police account, great ice cream and service our headquarters love it.

Va
Review №30

Love ice cream when its cold outside

Fr
Review №31

I now have a favorite ice cream place!

Ta
Review №32

Because I am so in love with yummy ice cream and milkshake.!!!!)!

He
Review №33

Even late at night the customer service is great.

Na
Review №34

I was so glad they had pumpkin pie ice cream at this time of year.

Je
Review №35

Not a safe neighborhood, and encountered consumers coming in that were rude and disrespectful. Not a kid friendly place.

So
Review №36

Still uses milk that has rbST. So feeding this to kids is the same as feeding them puss filled antibiotics. Yeah, make that 2 scoops please!

Se
Review №37

Great place on a hot day...

Wi
Review №38

Great IceCream, especially in heat

Tr
Review №39

Love going on date nite

Ed
Review №40

Its a great place

da
Review №41

Yum ice cream even in the cold

Co
Review №42

Love ice cream, this store in my favorite!!!

Ka
Review №43

The best ice cream. Period.

Li
Review №44

Always great Ice cream

Jo
Review №45

Lots of expensive ice cream but still rocks.

Jo
Review №46

Never packed and they always havemy favorites.

Un
Review №47

Great Ice cream!

De
Review №48

The best

Te
Review №49

Love there ice cream!

Am
Review №50

That bourbon butter pecan is whats happening.

An
Review №51

Not very nice when I walked in.

Bo
Review №52

Always fantastic

Da
Review №53

Poor service and the staff was rude

My
Review №54

Good

S
Review №55

Love this place!

Ja
Review №56

Yup. Just what you think it is.

Re
Review №57

Yummy

Mi
Review №58

Yum

Information
7 Photos
58 Comments
4.2 Rating
  • Address:3506 SE 122nd Ave Powell Villa Shopping Center, Portland, OR 97236, United States
  • Site:https://www.baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 503-761-0539
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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