I stopped in without an appointment to try and sell some clothes & shoes. I was fit into their schedule immediately and was treated with such kindness and great conversation from an employee (I really wish I knew your name!). This employee helping me also had to handle a potential theft incident and did so with great poise and professionalism. The store also looked like it had a great selection! And I appreciated knowing where clothing donations would be going every day of the week, as they have different outlets. Great experience!

People here were super nice, found an awesome mask for my son! Thank you!

I busted my shoes on my way to work (great start to the day), and Tiff let me in 10ish minutes early to buy an emergency pair. The employees were incredibly sweet and the shoes they recommended are so comfy and adorable! I was basically Cinderella in distress and Buffalo was my stylish fairy godmother. Kisses 4 Tiff and team thank u for saving the day

I have been a Buffalo Exchange fan since the store In Tucson Arizona opened in 1996. Here is what you need to realize, this is not a thrift store. This is not a bargain basement store. This is not like sifting thru goodwill racks. If you want to find random clothes and don’t want to pay for some kind of items, then don’t shop at Buffalo Exchange.If you do want to shop thru lightly used, some designer, some generic, some off the wall items, and still get a great deal…this is the best place in town. Shoes, shirts, jeans, t’s, jackets etc…the buyers select the ideal items they know will sell. Period.So, once again, this is not expensive thrift…it’s a curated designer store bought from you for you.Men’s side rocks. Women’s side looks like it rocks.

Chill experience shopping quality used clothes. Helping beautiful staff. Wish they had more in my size, though I got a few nice things on my visit. Handy location across from Powells books.

I got a couple of nice but cheap things here, great customer service! An employee named Liz was hyping me up in the fitting room and she was super helpful too. I had a fun experience and will totally come back

Buffalo Exchange went above and beyond helping my mother with her she-mergency during a visit to my new home. The short walk from Cheryl’s on 12th to Buffalo Exchange on Burnside proved more difficult than we realized. With horror, we realized that the straps on her favorite pair of flat sandals snapped! We needed a new pair of sandals, and fast. Thankfully, Buffalo Exchange let us in prior to opening in order that we could fix this issue quickly. Within 5-10 minutes, we were out the door with a new pair of strappy black sandals in her size that she wore the rest of the day exploring my new home with me. Thank you, Buffalo Exchange! You’re amazing, as always.

Crazy pricey in there!! If you think you will get a good deal from this thrift store you will be totally disappointed. Thrift store should have a decent reasonable price and people can effort it!

The manager with the bob haircut and bangs could use some training in customer service! The cashier forgot to give me my receipt and she felt compelled to communicate she is the only one who can do that and if I waited for her to help two people then she would reprint for me 😶😶 Goodwill has better vibes than this!!

Sorry i posted this review on the wrong location, this one is amazing lol

Nice little thrift store. They have a huge dressing room that they clean after each use.

Surprising selection for a thrift store. Walked out with a nice sweater and jacket with good prices.

Good place for thrifting. Found a few great things every visit Ive done. Youll find a decent selection of shirts, coats, dresses, skirts, shoes, boots, accessories etc. Its a small space though so keep that in mind.Shout out to Jason for being chill af ✌🏼

Great selection! Prices were a little high but the items were in great condition. Staff was friendly and attentive. Definitely will be back.

Nice clothing store. They buy and sell used clothes

Super friendly and easy process to sell some used clothes. Street parking, so that can be tricky.

I liked the selection of clothes however most of them had stains. Almost everything was like 20$ or more. They are really over priced for stained items. I did not like the employees. They were not helpful. I had a pile of clothes and I had to ask them to get me a bag. Good customer service is when they offer you something so you dont have to carry it all over the store. There is not free parking.

Great staff and awesome sales prices! I got lots of great name brands today....Lucky Brand and Nike to name a few!

All the all the employees there are very nice,polite and Ive sold 4or 5 pair of high top basketball shoes there and some mens clothing.And Ive bought some mens clothing and a few mens rings.If your in town you should really check this place out.

Kinda pricey for thrifting in general but about average for Portland. Otherwise they have some good finds. Good covid safety as well.

Ive sold clothes at this Buffalo Exchange many times! They have fair pricing, though it sometimes depends on the person doing the buying. They always have a lot of clothing and shoes, and have some especially fun Halloween items during the fall. The clothes are always clean, and I can always find something that I like! Its a really good place to shop for flannel shirts and oversized sweaters. Sometimes they even have discounted Dr. Martens.

Cool store with good tunes and variety of clothes but sadly Ive never felt more watched and racially profiled in my life. Honestly, never before have I felt like a store employee was watching me so closely. Not sure what else I have to do to seem less threatening aside from bleaching my brown Mexican skin.

A little spendy, but some great selections!

Review for buying, not selling clothes. Love the NYC location, and Portland did not disappoint. I came from out of town looking for jeans and some unique items. Service from Sam and Maya was wonderful, friendly and supportive. I was shopping alone so needed help. They were honest and were definitely not pushing me to buy whatever, rather trying to help find pieces that would actually look natural on me. Thanks for a fun time! Found some really cool stuff here.

Everyone was super helpful and friendly when I went in today! Excited to come back and do more shopping.

I set an appointment got there couple minutes early like they suggest you do told me that like three times on the phone to get there on time otherwise Id lose my time I get there three people have not been served in front of me that got there on time after 40 minutes waiting . That one thing at a 50 items did they want there is not one staying or anything wrong with the items other than they were not in style youre better off giving your clothes to a homeless person

Theres always great finds if look well enough! And its a good place to sell your clothes if youre trying to empty out your closet. I like the new appointment system so we dont have to wait in line.

I used to shop here all the time Ive noticed a strong change in prices everything has gotten so much more expensive here.

Love the customer service here they are super nice and make the selling experience amazing

I have never been treated so badly before. Over 9 months of COVID, I have worn a shield. The governors mandate says I am able to wear a shield. I work in food, deal with health inspector, I am allowed to wear my shield. I go to my Dr. and am able to wear my shield. I have panic attacks and cannot breath in masks. I walk into Buffalo Exchange when it first opens with NO ONE ELSE IN THE STORE BUT EMPLOYEES. When I first walk in, the first employee tells me I am not allowed to shop there with it on and I must cover it up with a cloth (not done nicely) then my daughter goes out to her car to get something for me, I cover up the bottom of my shield so it is still off my mouth (yet still covering my face). I walk into the store more with ALL the employees watching just me, another employee told me that still was not ok, I explained to her that the lady at the door told me it was ok, just so long as the opening was covered. Then the original employee from the door comes over and tells me something different that I have to be in full mask. I explain the mandate, the Dr., etc, etc, etc. she said no, I am not allowed to shop here unless I have a full mask on. So we walked out and walked into ALL the other shops, spending hundreds that we were going to spend in Buffalo. I guess their second hand clothing store did not need my money. You do not treat people that way.

Small store with a good selection of varied clothing and shoes. Prices are reasonable

This is a nice little 2nd hand store that offers a wide variety of styles. Some items are a little pricey, but then your next item is on sale, so it all works out. Friendly staff, organized pretty well.

WAY overpriced for used clothing. Sorry guys, youre not a boutique and you never will be.As others have mentioned, they are also oddly selective about which items they re - sell. Youll have a better experience at Village Merchants, Crossroads, or Rerun (in Portland).

Great curated finds with decent prices, friendly staff.

Cool store, cool location. My only issue is that they barely carry any items xxl and above for men. The women’s section carries a lot of clothes for bigger people, but not the men’s. I would shop here more often and recommend this store to friends if there were better diversity in the sizes they carried.

Good selection

Buying and Selling at Buffalo~~~Buying:Just be aware THEY DO NOT WASH the used clothing they sell. Theres no way to know who brought it in (Buffalo Exchange pays cash to anyone who brings in clothes they think will sell. Anyone.) or where that person had found the clothes or what they kept with or whatever substances or skin diseases they were touching. Something you should know before you try them on.Selling:If they like the style of an item you bring in and it is in good condition they will tell you a price that they would sell it for. Out of that price you’ll receive 30% in cash or 50% in store credit. Not a great price really but definitely helpful if you are in need of quick cash.

A great place to score some quality, unique, gently used second hand clothes. Theyve got everything from shoes to short to short, pants, dresses, sunnies, hats and more.Something cool about this place is you can sell your clothes to them and theyll give you either 50% of the selling in store credit or even better...30% cash! Great way to make sure your quality used clothes not only gets into the right hands but also helps you get new clothes without having to spend as much.The workers are really nice and friendly. If youre selling clothes be prepared to possible have to wait maybe you to 30+ min but its definitely worth it. They always have music playing which makes for a great shipping environment!

Made some good finds here. Was impressed by the amount of selection for both men and women and shoes!! Stuff here is more expensive than other thrift, used, or vintage shops though. Staff was pretty good and friendly.

Expect like an hour wait just to get in 😭

I always hit Buffalo Exchange whenever Im on Hawthorne. I find awesome deals on designer clothing that saves me a bundle and keeps me looking super stylish! You can also sell your clothes for cash or credit, which is great for cleaning out the old in your closet to make way for the new! I can buy 3 new outfits for the price of one new shirt. Its incredibly awesome! I highly recommend it.

Cool stuff. Got a cute J.Crew Mr.Rogers-like cardigan for $20.

Just a heads up, this review is concerning the selling your clothes, not at the rest of the store. If your goal is to sell your used clothes here, be aware that there doesnt seem to be much consistency when it comes to the items they take or dont take. Ive taken items in that their purchaser declined for one reason or another, only to return later the same day or thr following day with the same items they didnt accept previously, only to have a different employee take them. Theyll often explain why they do or dont take certain items, but I feel that the better youre able to build some kind of rapport, the more likely they are to buy from you. On top of that, if you want the money instead of store credit, youre better off trying to sell them online somewhere. Yes, it takes longer to do that but they consistently lowball with their offers, especially if your appearance isnt the greatest. If youre not dressed well when selling, theyll often offer you less for your clothes(insultingly so sometimes), than if youre dressed to the nines. Ive also seen people that look as though they less affluent get offered less for items than Ive seen them offer to people who seemed more well off with similar items. Its happened to me and Ive seen it happen to others. On the plus side of that though, if youre dressed well youll often have better luck with the items they take and the offers they make for them.All that being said, its a used clothing store that plays at being a high-end retail outlet. They want designer brands, in like new condition, that they pay as little as possible for. Its a good business model for them but you wont get rich selling your clothes. However, it is nice to be able to get a little extra cash for the things you dont wear anymore when times are tight, assuming they want your hand me downs of course. Plus, the staff is generally friendly overall and do their best not to blatantly treat people better or worse based on the quality of the items they bring in. Also, as long as the donation bin isnt full, which usually happens later in the day, theyll donate any items they dont purchase that you dont want to lug back home to one of a few different local charities so even if you dont have good luck selling your old clothes, at least you can help someone out who is less fortunate.3 stars is based on inconsistency in the criteria for purchase as well as the low dollar amounts for even high end garments. Otherwise, would be 4 stars due to the quality of their customer service.

I always find excellent quality used clothes here. Way better selection than the other big vintage place. The buyers have a good eye for what is cool and clean. Whenever I dont have any luck looking clothes elsewhere I always find something I want here.

I’ve brought in a suitcase full of clothes to sell to them. They only took 2 shirts and gave me only an option of either $7 in cash or $12 in store credit. When the girl at the selling counter looked at some sunglasses I was trying to sell, she said “They’re in great condition, but they’re not in style” and rejected them. I wasn’t surprised as I know that the staff are finicky hipsters. Buffalo Exchange isn’t all that and a bag of chips in my opinion.

This place can be a gold mine if you have patience. I make frequent trips and Id say once a month I find an unbelievably great deal. I once found brand new Dansko shoes (anyone in the service industry knows what a treasure those shoes are and how much of a hit your wallet can take when purchasing new) for more than 60% off. My only complaint is how crowded the store can get. Many times items near the registers are unreachable due to the many customers that cram in between the racks waiting in line. Overall this place is a gem and we all love a great deal.

Super crammed environment which makes it difficult to pay for items or ask questions. The buying logic isn’t the best out there either. They turn down some really great in style, excellent condition and name brand items considering the options in the store. You have to really search to find the one single great item that most likely is over priced. Not my type of environment. Won’t be coming back.

This is the best place to buy clothes in Portland. While you have to go back frequently as its a total mixed bag, Ive found some really great finds (J Crew, Banana Republic...etc) for a super reasonable price. I think their buyers are very friendly too and buy your clothes that are worth buying. I have gone to both locations with the same shirt and had one store take it and another one not, so do not give up on your first try. I usually always take the store credit versus the cash as there is always something Ill come back and buy (shoes for the winter, shirt for the spring...) so its always worth it to get the extra value and take a trade card.

The girls who work here arent horrible, but they just dont know good customer service. Ive worked as a waitress, and Ive had my fair share of customers. But I was always nice because I was getting paid to be nice! I was ignored, while waiting right in front of them holding items I wanted to purchase. Im pretty sure she was a manager. Or at least she acted like she ran the show. Im sure they arent all like that.. Overall needs some work on service!

Not a fan, the store was cramped and a whole bunch of employees were walking around well a big line of people waited because only one register was open. I went in to sell my clothes, it was not a good experience the staff were rude and stuck up, making me feel bad about myself and my clothes. A lot of the stuff I brought in had barely been worn but a lot of the stuff they pulled out they said “it’s to worn” or “too dusty” I was super confused because the clothing obviously weren’t and looking how “dusty” the other clothing in the shop was I would think mine would stand out and be the cleanest.

I ABSOLUTELY LOVE this place!!! If found some very great pieces, better than any of the stores I checked out around the area. Got asked where my outfit was from a few times that day. Service was pretty good, they just let you shop and ocassionally ask if you need assistance finding anything.

Not a lot of options if you are a size L or XL but very cool selection of clothes. Terrible layout. Hard to find what you want. But when you do find good clothes they are fashionable and hip.

Excellent selection of clothing. Depending on the brand name, prices can be hit or miss. I love that Buffalo Exchange gives to charity (of your choice) if you bring in your own or dont use a shopping bag. Also, this is the BEST place to go right before Halloween for last minute costume needs.

Not-so-thrift shop. Good finds, selections vary by the season. Consider that when trying to sell. Be ready to haggle if you have a good item. Good scarves too

Portland has their winter clothes game on point. I was visiting from AZ and underestimated the weather. Lucky for me there was a Buffalo Exchange downtown and I got a cute jacket. Next day we hit up the Saturday market and I was freezing yet again. So I got socks and a scarf in March.

Great location. A bit crowded and a bit of a trawl to look through (the suburban Buffalo is easier to browse). Still happy with the bargains I got here!

Awesome deals on awesome clothes. They have a wide range of sizes and everything is very organized but its hard to tell because of how cramped it is in there. Got some awesome pantos and running shorts from there though!

Brinn was so helpful, although I didn’t find exactly what I was looking for. Thanks for your kindness Brinn.

If I had to describe this place in a single word, it would be overrated. If youre looking to pay almost full price for last years Forever 21 deadstock, hit this place up.

Really tight aisles. Less racks and more breathing room is needed in a store frequented by so many people at the same time. Staff are great and the dressing rooms are clean. A little pricey.

Great place to find second hand finds! Cute clothing at a discounted price. Im from California and its fun to see these different brands.

A very cute little store with awesome friendly employees. A wide variation of dope clothes for men and women, as well as shoes and other accessories. However it gets a little crowded, and some of the prices were a little high for my taste.

I bought red jeans from them today,Im overall happy with the quality and this is always been a great company to get stuff from Ive been going here for years.It can get kind of pricey sometimes the Buffalo Exchange is always worth it

There was some great product here. As a matter of fact, Im quite sure there are many Nike employees selling stuff to it (a big no-no). So, if youre interested in cool Nike apparel, be sure to check it out, youll find some really great stuff.

Great place with excellent selection of clothes

They have some nice things with the pretty pricey. The store is very small and theres not a lot of room to walk around and theyre always very busy. I found the sales at the mall to get me a new clothes and about the same price. Lloyd Center is really the way to go.

Brought in like 25 GOOD items. the lady (not super friendly and pretty forward saying your items arent in style and they arent good quality yet they were from like nordstrom... said she would only take like 8 of them and pay me 18$, DO NOT BRING YOUR CLOTHES HERE RIP OFF!!! VERY UPSET, i dont even know how their business is still running and why people give them clothes. sell elsewhere!

Super friendly staff! They are really picky about what items theyll buy so just double check on their website to make sure your clothes are what they are currently looking for. Also be prepared to wait in line to sell, but it goes by pretty fast

A bit overpriced but good selection of thrifted clothes

It is impossible to NOT buy something here on every visit. I came with a friend to do shopping, and ended up buying more than her! Found a really nice pair of Nikes and some really classy shirts. The quality of clothing here is amazing for the price you pay. Worth a visit to any of their franchises, this one especially has great stuff. Friendly staff as well!

On a high horse for a second hand store. And expensive! You better have your clothes pressed and folded if you expect them to accept your worn once clothes for a dull penny. If you found this helpful please click the thumbs up.

Overpriced on most items considering its used clothing that can be found all over town in more reasonable thrift stores. If youre go to sell take the store credit as youll get way more then if you take the cash

Whenever Im in the area, Ill stop here & see if they have any good deals. Sometimes you can find really good buys, and sometimes good steals. I found some beautiful jackets and shoes at bargain prices and they appeared brand new. You just have to do the hunting, & can come accross some excellent deals.

Terrible service. Awful exchange rates, hardly accepts anything. Employees chat amongst each other while working and are abysmally slow. Very crowded environment. No reasoning as to why they wouldnt accept certain items.

My absolute favorite place to shop for clothes, amazing deals! Ive got alot of stuff from them over the years. Red wing boots, diesel jeans and belts, the list goes on. I actually get all my clothing here.

I will never return ever again. They turned down In style ; in season clothing that had litterally never been worn and was still extremely cute stuff. It was a shock. Not to mention the store is over flowing with ugly junk. It’s litterally jaw dropping the ugly things that you’ll find stuffed on every rack yet they turn down really good stuff. Aside from the obvious, the staff was super odd and kinda had an aggressive attitude like they were waiting and expecting for you to argue with them about why they won’t accept your items. The vibe was unwelcoming , fake and negative. The one shirt that they did accept just so happened to be the only item in my load that wasn’t anything special I would have given it to good will. They give you less that 50% of YOUR cut of YOUR item if you don’t decide to spend it in their store. How is that right? Totally garbage. The entire store reminded me of a pre pubescent wannabe hipster or like tacky Halloween costumes at the Salvation Army.

This place rocks! its like sifting through someone elses closet! i never leave empty handed! so many fun little accessories and goodies! the people that work there are so friendly

Literally 1/3 of my wardrobe is from this store alone. Designer shoes for $28, killer t shirts and button up shirts for $7-15, a wool and flannel coat for $30, and my dream man-bag for $14. I have never loved a store more!!

Selling rules are inconvenient. But so is the virus.

Hidden gems r hit or miss. Always great service. West side Pdx buffalo much cleaner and better selection than east side

Found some amazing deals here on raw denim. But it can be hit and miss. They will also sometimes offer you very little for your stuff but other locations will give you more.

I love to bring my gently used fashion up to Portland when I visit. I trade it in for credit and usually score a great leather purse or high quality shoes for cheap.

Great selection of clothes for men. Very clean items too. One of my favorite places to go.

It smells kind of gross but the employees are really nice and the clothes are good quality

Great place to take clothes that you no longer need. I made about 50 dollars in trade. Great place to find fun t shirts. Love the boot selection.

Sometimes you can find some pretty good stuff. Its fun to look at least.

Tons of barely used clothes, shoes, and accessories in good condition for men and women, new stuff constantly. Great for putting together an eclectic wardrobe for minimal cost or trading in your old, unloved diggs. Not so great if youre expecting something to be there, but that should be obvious.

I like buffalo exchange. But it seems they are trying o be too hipster. Whoever is buying clothes at their counter seems to have one general look they want. I stop in ever now and then, but rarely buy - they used to be better.

Sold so clothes, they gave me decent exchange credit. Bought a great pair of shoes and a new dress

Great selection of second hand clothes that are reasonably priced. The staff is very nice and helpful when it comes to styling outfits!

A great place to shop at for affordable fashionable clothing. Convenient location nearby many other stores along Burnside. Only issue is that the store is kind of small, so the place can get cramped when shopping.

Its been AGES since ive gone into a buffalo exchange to sell clothes/shoes (pretty sure the last time was 5+ years ago in California). Went in tonight with a ton of items I was originally going to donate, but decided to try and see if I could make an extra $50 or so to get by until my paycheck, and maybe a pair of shoes I can wear to work if I was lucky. The girls were SUPER helpful and nice..even told me I should come back if I have more because they loved my items. Walked out with $200 and a perfect pair of shoes. Definitely going back tomorrow with more that I hadnt brought with me. Great, fast experience and excellent customer service. Wish I knew the girls names, but will edit if I find out tomorrow.

Always crowded but if you dont mind being next to someone who may or may not understand what hygiene is while looking for some cheap fashions this is the place to be.Very centralized, lovely staff, and though not all the prices are lovely most the outfits are in fantastic shape.

It can get really crowded here, but this is a nice place to get rid of your old clothes and get new ones for next to nothing with store credit. Its also nice that you can use your store credit at three stores around Portland.

While visiting Buffalo Exchange I was treated like a vagrant when I presented my brand new Converse shoes! The person reviewing my items was a woman who I later found out to be the manager. the shoes were worn twice and in brand new condition. Since I was wearing my Anonymous t shirt she treated me differently and humiliated me by saying out loud in front of the whole store that I could keep them and that they had a foul odor of sweat. I am NOT going to just say prejudices are present unless they are truly there. that is when I found out she was the manager when asking for one. she was beyond her scope as an employee let alone a manager as unprofessional as she was. there is now a boycott (#boycottbufex) of Buffalo Exchange present due to the mistreatment of their customers and sellers of items. the managers want in an unjustified actions should not have been presented to me the customer, especially in the fashion that which it had been! shame on you female manager at Buffalo Exchange, and Buffalo Exchange, for promoting such derogatory attitudes!

This place is great. With a little digging you can always find something awesome!

I visited this place to sell some spring clothes. I really picked gently worn brand items and out of 20 they picked one pair of Zara jeans. Their selection process is not something regular customers can understand I assume. Probably there are styles they can sell very easily and do not stand on the hangers for a long time. I regretted carrying two full bags to Downtown. I should have clicked some photos and sell those on Poshmark or Mercari. The buyers were friendly. I cant complain.

Awesomeness is a good word fabulous clothes shoes helpful pleasant atmosphere

Great location, some good deals but a bit too high of price for some items.

GREAT BUT CLOTHES I HAD THAT WERE IN STYLE OR NEW WITH TAGS THEY DIDNT WANT ANDI KNOW THEY WOULD SELL