Great work rejuvenating my Trek bike. Will be going back there for any maintenance or work in future.

Bought a used bike today. The gentleman that helped me was friendly, and helpful. The bike was a fair price, and it is in great shape.I rode it from the shop to Forest Grove without any trouble.

100% recommend this store! Theres a nice selection of bikes and Dave was very helpful with finding me what I need. Got a nice commuter bike, plusI was in and out in probably under 30 minutes!

I was reluctant to leave a review because I dont want to harm a small business, but the service I received here has stuck with me in a bad way. I brought my bike here last year to get my brakes replaced. It was my first time at a bike repair shop since moving back to Portland. The person, I think his name was David, who did the repairs looked over my whole bike without prompting, which I did appreciate, what made me extremely uncomfortable was that he tried very hard to badger me into doing several other repairs when I told him I could not afford them because I didnt have a job. He said my chain was about to snap off and that my safety was paramount, several months later my chain is still intact. He said I needed to true my wheels, replace my cassette, and do multiple other repairs. This is a cheap, old, used bike, I dont need it to be perfect. He kept pushing and even rang up all the materials after I told him repeatedly that I didnt have enough money for all that work. It was around $100, I said I guess I could barely afford to do that, it would have literally taken all of my money. I said Id just like the brakes done and that maybe if I got a stimulus payment Id bring my bike back for more repairs, he said Fat chance of that happening, right? Meanwhile, the person who did me a favor by giving me a ride to the bike shop was getting impatient in the car while this back and forth went on for way too long. I should have just left and gone to another shop. I definitely wont be back. There are plenty of other repair shops in Southeast Portland where I wont have to feel bullied and financially shamed. The brakes were rubbing after I got them done, which the tech might argue is because I opted to skip the wheel true, but I had my partner do a very minor adjustment to the brake pad positioning and they immediately stopped rubbing. Go somewhere that men dont try to bully women into non-critical repairs they cant afford.

Really helpful local bike shop. I see some comments on here saying the guy is rude but I think hes just a bit awkward (I am too so that doesnt help). Anyway, he helped me fix a flat tire I was trying to do myself. So instead of trying to upsell a service he taught me how to do it, so that was cool. 5/5 support your local bike shop

My bike came back in worse shape than I left it.I brought my bike here after freshly moving to PDX. I normally tune my bike myself but my work stand was still packed up.I got my bike back and things seemed to be going smooth at first. It was after my 5th ride that I realized my bike was making more noise than usual. Before I knew it my front derailleur stopped shifting.Unpacked my stand and put my bike up on it and immediately noticed that the hex bolt that holds the cable tension was loose. I BARELY had to touch it before it completely came undone. It looked like he may have even removed my bottle cage bc those bolts were loose as well.Decided to do a full tune since now I didn’t trust what was done, and noticed my rear derailleur was also missing a piece…a crucial piece that assists with indexing. I now have to purchase a new rear derailleur.I DO NOT recommend this place.

Dave is the best guy I know, on a number of occasions I have brought my road bike and motorized bike for random repairs or parts, I always feel welcome and taken care of. If you are a compitant rider and not a snowflake of a person you will have a wonderful experience. Whenever you can give Dave your business and keep this local gem going, prices are great, service is great, and his selection of bikes both new and used. I have even walked in and been able to hagle down prices when I was in need of new clipped pedals.

I recently purchased a used specialized mountain bike for my son. I needed a gear adjusted and seat shortened and he fixed it on the spot. Amazing customer service and it came with a 90 day warranty. Highly recommend!

One of the worst bike shops I have been to. Been few times due to flat tire. Since I like to support local independent business I went there , big mistake. First time took four days to change the tire second time gear shift was broken during repair. Had to go back same day store was closed. Bike was nearly unusable for two days. Now at the shop to get it fixed. Also the prices seem odd brand new tire plus tube about $100 tube only about $45 all labour including. After this appointment I won’t be coming back. The service is horrible. On my way to home rear wheel comes loose nuts we’re not tightened see picture. That is definitely unacceptable and dangerous.

Great service and down to earth people. I’m glad to have them in my neighborhood but I would easily cross town if I had to in order to work with these guys. Thanks!

Backpedal has always been my go-to bike shop for parts or service. I have never been in there and had a bad experience and my bike always comes out in amazing shape. The prices are affordable, and the shop has a huge selection of used parts to purchase. I would recommend this shop to everyone from people to have never touched a bike to well seasoned cyclists

I went into Backpedal to get a new tire for my wifes bike. When I got there I realized she had a broken spoke as well. I showed it to the guy who works there (wish I got his name) and he brought to my attention that her brake pads were shot. He offered a special on a tune up so I took advantage of the offer. He let me know that it would be ready for pick up on Tuesday. I then told him I would have to pass because my wife needs the bike for work on Monday. BAM! He finished the bike the next day for pick up. The bike was clean and my wife said it rode perfectly. I cant thank him enough and Backpedal will get my business from now on.

I’ve brought my bike in twice now and both times it got fixed up and was running smooth in very short order. I got lucky my first trip and could get sorted immediately but on my second trip there was a bit of a line. Between juggling phone calls, diagnosing drop-ins and working on bikes I was made to feel like a valued customer, which is no small thing to me. That fix was quick and free, and came with a once over to make sure everything was in working order (I came in after a crash).Highly recommend, will be coming back.

Bike was all fixed and done on time in and in perfect condition. Bike works even better than before, and the price i paid for was absolutely worth it. Was even late to pick up my bike and Dave still sought out to wait for me later than he supposed too. I was extremely impressed how amazing he cleaned my bike up, and for an amazing price.

Were infrequent riders, myself not at all. just popped in today to fix a friends bike. he patched several leaks in the tube since there were no new ones. I bought the tire liners to protect the tubes, and the back tire we brought in for size matching was pretty thrashed, so I replaced that. support your local businesses!

I received a quicker than expected turnaround and my bikes problem solved for a fair price.

Flat in the Hood, dropped in and they cleared a rack and jumped on it.Excellent customer service at a fair price! Highly recommend.

Stopped in with a flat tire and owner fixed it immediately, later had a complete tuneup for a reasonable price, and recently stopped in during a ride to have my saddle adjusted. Great service and no attitude!

Great shop. Squeezed my bike in for some last minute work before a big trip and at a lower price than other shops. Even did a handful of extra adjustments and touches that are very appreciated! I recommend this shop!

I had ordered a set of 26inch rims from backpedal I told the owner I wanted them a matching set when he had placed my order for the rimsWhen I got my order they were not matching rims one had all black spokes the other one was a black ring with silver spokes they were not a matching set when I asked him if he would respoke one of the rims to make it match the other one he told me it would cost me $150.00 to make them match when I found outerrim bikes they would do it for $50.00 that was after the fact that he would not take the products back and make everything right or refound my money back I will never go back to this bike shop ever again not worth my time.Its not so much that it wasnt done in a timely manneras it was the you would not back your products or your business by rectifying the issue of the rims not being identical when I asked for them after I had been a loyal customer to you for awhile and put a lot of money in to your business I like to support my local businesses but I cant support a local business that does not want to rectify its screw up all I asked was for it to be either fixed to where they were matching rims or you refund my money because the order was not correct after I specified they had to be identical matching rims and that was after I was told that it was a special order which it was not a special order

Great mechanic and homey vibe, lots of essential parts & bits, friendly staff, quick turn-around times, often will fix your issue while you wait, prices very fair. Happy this is my local bike shop!

I love this place! Dave does great work at a fair price. He got my bike working like new and riding like a dream, and is always helpful if I stop in with a question. Highly recommended!

Always knowledgeable and helpful

Dave did a great job on my bike, on short notice, and worked with me to get it back in the same day. He was honest and fair in estimating the price and gave me some advice to save money as well. I absolutely will be back to support this local shop!

Thorough and quality-minded. I’d been to three places before Backpedal fixed my brakes. I didn’t even ask for that, I’d given up, but a brake adjustment was part of their tune-up. I dropped in to get new pads and sprang for the tune-up because the price was good and I am so happy I did - it’s like a brand new ride, clean, responsive, and smooth.

Great, convenient and friendly bike shop. They perform high quality work quickly and are fair about prices. Worth your time checking out.

Rude service and my bike was still broke when I left.... thanks for letting me know what kind of company you run, and btw no refunds for bad service.

This is by far the best experience Ive buying and a NEW bike.Chill and relaxed,the staff tops it off with no ego or pretentiousness.Great guys, good bike, and beer at the pub on the corner. With so many options to buy a bike in Portland...hard to find a nirvanna like this. esp .in the SEOh yeah..Theyre smart too.....:] cheers

Backpedal fixes my bike, and I dont have to take the bike back again. Theyre cool, friendly dudes, and laid back. They deliver on time and theyre nice. These guys are awesome!!!

I went into his shop with a easy fix on a kids bike. The guy tried to pull the shady mechanic move by suggesting he was busy with a few other jobs and that I should leave the bike and come back in a few days. The guy didn’t look busy at all his work station was empty and I sure he was going to charge me a huge bill for a easy fix. I ended up using a old part on another bike and within a hour my daughters bike was fixed. I was going to buy a new brake from him but he didn’t even look at the bike to make a suggestion. Total garbage.

Came here first looking for a U-lock at a reasonable price and found it. Came back because my handlebars got out of alignment and I needed a quick fix. The guys there were super friendly and repaired my bike quickly. While there I spotted a sweeeeet bike seat with a back to it! And only for $25. Score. They even installed it for me and only charged $5.Thats the thing I like about this place: good selection for the size of store, good service, and reasonable prices. That its just a few minutes from my house is also a bonus. but in my neighborhood there are bike shops everywhere, and this is the one I always go to.

Excellent place The bicycles priced very reasonably and also reconditioned classic bicycles Very highly skilled bicycle mechanics he knows all about bicycles highly would recommend going to this place

Fair customer service,very low selection, repair shop onsite with minimal merchandise available for purchase.

Always good to deal with. Great bikes and great service. Keep it up Dave!

Never ever go to Backpedal Cycleworks. I broke a spoke on Friday. Called the owner on Friday and he said he could work on it Saturday morning. I showed up right when they opened at 11am. He said he would call me in a few hours. Didn’t hear from him so I called him at 4:30pm and he said he had not even started. He then told me he could have it done by 2:00 Sunday. I show up and find out he had still had not even started it and it was in the back somewhere. I took it back and dropped it off at another shop. Never again.

Im new to cycling as we know it today, threw my work I came across a older Trex 7000 ZX. I looked around for a local bike shop to have the bike checked out an made safe. I decided to take it to Backpedal as they where only a few blocks from my house. I could not be happier with how the bike was returned to me, it was clean with new cables, housings, gear Cassette, chain, 3 1/2 handle bar riser, tires an tubes. The bike rides like brand new ! I plan to support Backpedal as a loyal customer for a vary long time. The best part was the price way more than fair. Happy cycling an be safe

I put brand new tires and inner tubes on my bike. Something wasnt right and these guys adjusted my alignment, fixed a cinched innertube, and aired them up for a great price. Love these guys- great neighborhood feel and they are stoked to get more bicyclists on the road.

Super friendly and fair! They were nice enough to squeeze a tune up in for my winter-worn bike today and got it in great shape in record time for me to ride it to work tomorrow.

They were affordable but did not catch that my front sprocket was something totally different & the tune up did no good. Great guys but not the place for bike & I

Quick and reasonable quotes on repairs. Excellent work. Friendly!

Dave is a great help, he fixed my main gear at a great price, and now he is putting white walls tires on my bike. First time there, and he will get all my business from now on...keep up the great work dave....:o)

Super nice. Very knowledgeable. I recommend 100%.

Great work, fair/low prices, our go-to bike shop

Great service both times Ive gone, humble staff and very ready to answer questions and provide advice for the everyday bike rider.

Nice guys, honest and knowledgeable

Great bike shop! Helpful and friendly, a real neighborhood asset.

Great local bike shop. Even helped me reseat the tire on my gas scooter last year. :)

I asked an employee for a tire and for them to pump it up for me, I dont think the employee knew what he was doing. When I got home I tested it out for about 10 minutes then right when I got back it exploded.

Good guys, knowledgeable and friendly. Fair prices as well.

Always felt Dave does good work for a reasonable price

Laid back, friendly, helpful, know their stuff, fair prices, good sound track.

Great guy, fair prices, convenient location...and you can go down a couple doors and have a Harp Lager at Cadigans! What more could you want?

Mini pool tables

Super helpful and friendly 👌

Not friendly or helpful.

Quality, fast, and cheap repairs!

Great local shop!!!

Attitude problems.

Spot on