BEWARE MAINE AUTO SERVICE! THEY TRIED TO RIP ME OFF $1125 FOR UNNEEDED REPAIRS! On Nov. 16, a piece of my muffler was scraping the road. I took it there, because it was near my house. I had to leave it there. They called me later to say my car was ready. When I picked it up, they told me that they had cut off the exhaust heat shield, which is not necessary, for free. They fixed my low tire. All fine and good. BUT THEY TOLD ME THAT MY POWER STEERING FLUID WAS LEAKING, AND WOULD COST $1000 TO FIX! THEN a 4 WHEEL ALIGNMENT, FOR A TOTAL OF $1,125! They also said that 3 OTHER FLUIDS WERE LEAKING! THEY SAID THAT THE POWER STEERING REPAIR WAS NECESSARY FOR STATE INSPECTION. Luckily, I have a trustworthy mechanic (Cumberland Ave. Garage), which has always been honest with me, respectful, and does not overcharge. I phoned them, and they said to bring it in the next morning, to see if I need to make an appointment for repairs. When I took it to my mechanic, they said that THERE WAS NOTHING WRONG WITH MY CAR!!! THERE WERE NO LEAKS!!! AND POWER STEERING FLUID IS NOT ON THE STATE INSPECTION!!THEY WERE TRYING TO RIP ME OFF, FOR $1,125!!! I am 73 years old. They probably thought I would not be savvy about car repairs, and thus an easy mark. I am not savvy, but my mechanic of 25 years is, and has always been completely honest with me. If I had NOT had a trusty mechanic, they would have gotten $1,125 from me. THIS WOULD BE FRAUD!!!! BEWARE OF THESE PEOPLE!!!

Best, most reliable shop in Portland.

Ive always had a great experience bringing my vehicle to Maine Auto Service. They get you in a timely manner and are honest about the work that needs to be done and what can wait a few months. Ive brought my car here for the last 3-4 years and have always had excellent service. Tim is so kind and the other boys in the shop have always done great work on my vehicle.

Quick and easy state inspection. Havent brought my car here before and was looking for an honest place to get a state inspection to sell. Quick turnaround and good service.

Went for an oil change. My car is still fine. I WISH I was reading more good things about this place. A business CANNOT survive on BAD reviews!

I needed an inspection. They were able to get me in on the same day and do an oil change. They were very personable and reasonably priced. The work was done promptly and I was called in time to pick it up that day.

So i had squeaky brakes and needed an oil change.  I made an appointment with Maine Auto Service in Portland on Forest Ave. I was greeted at the desk and had a seat in the waiting area. Cody was looking at my jeep and he told me that i DID NOT NEED NEW BRAKES!  I was shook. He totally could have pulled the wool over my eyes and i never even would have suspected. He did clean the brakes up a little to help get rid of the squeaking along with an oil change.....it worked. No more squeaking.  On top of all of that he greased, cleaned up, and got the doors off of my 2004 wrangler that have been stuck...just in time for summer!  If you want an honest mechanic come to Maine Auto Service in Portland. I plan on going back in August for an inspection sticker.

I brought my vehicle in to get an inspection sticker and my snow tires installed. I had the work done on a Wednesday and the next Monday my rim/tire came off. I was driving 40mph and hit a bump and suddenly realized I had a major problem. I called Maine Auto Service from the side of the road and Joe, the manager, immediately asked me if I had brought it back at 25 miles to re tighten the lugs. I asked Joe if they would take responsibility at 24 miles, or 26 miles or would I need to bring it in at exactly 25? He had no response. I told him I think that is a poor excuse for them failing to do their job property. He told me that they do not have a tow service so if I could get the vehicle in they would take a look. When I brought the vehicle in they were rude and dismissive. The manager kept mumbling about 25 miles but I really couldn’t understand what he was saying. I am 37 years old and have never brought a car back to get my lugs re tightened. The next day they called me and told me it would cost $300 to fix my car and it would take 3-4 days. I told them I completely disagree but had no option but to pay since I need my car. I had brought my car to Maine Auto Service for the past few years and was always satisfied. It seems they are a bit too busy now for both quality work and customer service. I will never go back.

I love this place. Tim and Joe are helpful and friendly. They really try to get to the bottom of the problem and communicate well so that you understand whats going on with your car. They have gone above and beyond getting (cheaper) parts or diagnosing my vehicle several times. Would definitely recommend.

Went for a simple inspection and they failed me and said my struts were leaking and needed to be replaced ASAP and quoted me hundreds of dollars. After the initial call, I said I would think it over and call back in an hour, only to receive another call shortly after from the mechanic actually working on my car to tell me what he saw and give me pricing information. I told him a different guy had just called, quoting me prices and telling me it was urgent and this guy was confused and frustrated his coworker did not communicate with him. It felt off, and my newer car had been driving great. I brought it to a different shop the next day for an inspection, and passed, and after the fact asked how my shocks/struts were, and was informed they were in good condition. Felt like a complete scam bringing my car here, will never be back.

Great customer service. They will even recommend you go somewhere else for specialty stuff if required. All around good price and people.

I have been a neighbor for years and just went in for the first time. I have always brought my car to the dealership, mostly for high quality customer service I have received at the dealership. Recently I had a rattling sound beneath my car and I though I would try Maine Auto Service out instead of going to the dealership. I do not regret it, Maine Auto Service was a top notch experience. Tim is a rare find; I had such an great customer service experience when working with Tim. You know the lost art of showing kindness and appreciation for your customers...well Tim has it down to a T. Second, Chris is the auto shop was quick, friendly, and knowledgeable. Chris found the issue and quickly fixed it. I hope everyone gives Maine Auto Service a try, I feel very fortunate that I did. Thanks Tim and Chris!

I brought my vehicle in to get an inspection sticker and my snow tires installed. I had the work done on a Wednesday and the next Monday my rim/tire came off. I was driving 40mph and hit a bump and suddenly realized I had a major problem. I called Maine Auto Service from the side of the road and Joe, the manager, immediately asked me if I had brought it back at 25 miles to retighten the lugs. I asked Joe if they would take responsibility at 24 miles, or 26 miles or would I need to bring it in at exactly 25? He had no response. I told him I think that is a poor excuse for them failing to do their job property. He told me that they do not have a tow service so if I could get the vehicle in they would take a look. When I brought the vehicle in they were rude and dismissive. The manager kept mumbling about 25 miles but I really couldn’t understand what he was saying. I am 37 years old and have never brought a car back to get my lugs retightened. The next day they called me and told me it would cost $300 to fix my car and it would take 3-4 days. I told them I completely disagree but had no option but to pay since I need my car. I had brought my car to Maine Auto Service for the past few years and was always satisfied. It seems they are a bit too busy now for both quality work and customer service. I will never go back.

This is where I go for all my basic services - inspections, tire changes, oil changes. Seem to be honest and not pushy. Theyll always suggest new air & cabin filters but you can replace them on your own for much cheaper. I really like going here though. Nice people.

Ive been a customer here for about a year, and Ive got nothing but good things to say about their professionalism and customer service. Every member of their team that I have worked with has been kind and well-informed. They explain issues clearly and respectfully, and they are very conscious and up front about costs. All of the work they have done on my vehicle (Volkswagen) has been well-executed. Plus, they offer free in-town rides!Maine Auto truly lives up to a customer first commitment.

Worst place to ever take your car. Went in there with one problem left with 4 more. They are the true definition of scammers..would recommend you never take your car there ever

Excellent service and fair pricing

I have an older vehicle that I refuse to give up on ;-) so Im often needing to put work into it. Sometimes its a little job and occasionally more involved and Maine Auto is always able to get my car in quickly and everyone is very friendly.

Excellent service! I would highly recommend this shop. Joe and Tim go the extra mile in work ethic and customer service.

Tim is a great customer service representative. I brought my truck in for a quote for a leaky axle and grinding brakes. In less than 45 minutes we he had paper work and a quote. I went ahead and booked service for the next day and they fit me in with no issues. Highly recommended!

Ive been going to Maine Auto Service for a few years now and I always have a great experience. Everyone I have encountered has been honest and professional. It can be hard finding someone you trust to work on your car but I trust Maine Auto Service. Most recently I came in to have my car inspected following an accident where I was rear-ended. They were able to bring me in the very next day for an appointment. They inspected my car and performed a minor repair and did not charge me a cent. This level of customer service is hard to find.

Great service. Reasonable prices. Friendly. Friendly. Friendly.

Incredible full service garage. Impeccable work, excellent customer service and great communication. Honest, trustworthy and clear about whats going on & what it will take to address it. Love this garage and their entire staff!

I have brought my 10 year old yaris in there several times, and they have always done a great job (I dont always get the best news because my car is older but they always fix it up and do an awesome job!) They are always super friendly too, highly recommended.

Ive been here for everything (brakes, tires, inspection, oil change) with my jeep. The guys who work here are so friendly and talk to you about options for having things done in a way that helps you make the best choice for yourself without trying to upsell you. I would recommend coming here for your car needs to anybody.

Dave and his crew are efficient and competent. I had my 97 CRV in here for service on occasion. Like anywhere, it helps if you have a rough idea of the diagnosis before stopping by, but the guys are pretty good about doing it on the fly too. Call first, if possible, or use their online interface to book appointments as theyre usually pretty busy.

As a 20-something woman Ive had plenty of repair shops be rude or condescending to me, so I especially appreciate coming here and getting treated kindly! And thats besides being punctual and honest. I highly recommend this place to anyone!

Over the last 8 years Ive brought a few different cars here, usually unexpectedly & no appt. They are great & always took time to hear me, check out the issue & explain what they found or would suggest & why. Very trustworthy & personable! Even if its been a few years they still remember me & the cars Ive brought! They are consistent & it is very reassuring to see the same faces year after year to have work done!

Went in to have work done on my brakes ended up with a $1300 quote for the bushings and I will never go back to them again. The bushings did not need to be replaced was given such a high quote only because I was treated as if I had no idea about mechanics of a vehicle.

Solid and honest service. I don’t usually leave reviews but my two experiences bringing my car to Maine Auto have been a breath of fresh air. Initially I brought my VW in for a service that an Oil Change franchise told me was absolutely necessary and overdue. However, the guys at Maine Auto inspected my car and said I had plenty of time/mileage left and to replace now would be wasteful. Wow, talk about customer service. My most recent experience involved me having to use an extended warranty package I purchased when I initially bought my car. Needless to say this warranty has been a major headache and all service centers I bring it to push back and tell me not to use it and pay out of pocket. Joe was extremely helpful and took the time to work with my warranty provider which saved me $1k+ out of pocket.Highly recommend these guys.

I feel like i got scammed because not only did they call me half way though the work on my car saying the only way they can proceed was if I spent another 400$ on incidental parts but they also charged me double for all the parts and double for the amount of labor needed but i could get my car back half fixed or pay the price... I feel like i was extorted and i have kids and bills just like everyone else. I dont recomend going there at all.

Always a good experience, especially for all of the funny car sounds weve come across. Weve been lucky that theyve been small things needed.

Great, Ken was very nice and extremely professional.

Great company. We take all our vehicles there for service. No issues with these guys and they are very honest!

They tend to try to tack on BS, but if you know your car and know what you want done the work they do is perfectly fine. Labor prices are very fair.

My car failed to start, brought it to Maine Auto Service because they said they could look it it immediately unlike the 4 shops I called before. They didnt diagnose the problem until 4 days later, eventhough I came to the same conclusion within an hour after talking to a friend and doing a little internet research (I know nothing about cars). They told me it was the fuel sender which was incorrect, it was the fuel pump, and gave me an estimate of over $1,000. I called 3 other shops, all gave me estimates that were less than half of Maine Auto Services quote! I took my car elsewhere and had it fixed within a day for less than $400. Had to pay Maine Auto Service $100 for diagnostics, they were a waist of time and money in my experience.

Great service, easy to schedule, clear with estimates, and convenient hours including after hours drop off.

Very nice to do business with people are very friendly and helpful.

Great and friendly service

I honestly hate going to an auto shop but these guys are trust worthy and I would recommend them to everyone. They actually take you into the garage and show you whats going on with your vehicle., and give you the real run down on your options.

Talked to the manager, told him I just bought a truck and I wanted it to be looked over top to bottom, something in depth. Wanted to know what things were going to be needing done. Made an appt, brought it in. Took 30 min, and all they did was an inpection. Listed everything I already knew was wrong (cracked windshield, missing muffler, tires ect). No mention of the check engine light, nothing aside from a free state visual inspection. Not what I asked for. Then have me a $2500 estate. Went somewhere else, asked again for an in-depth look over, and got what I wanted. Will not be back here.

Excellent Service with excellent professionalism.

Good garage, fair rates.

I went in to this shop, welcomed nicely, but they gave an estimate to fix the a lie of a problem they claimed of what needed to be fixed on my truck, when they didnt even take a look. brought it to another shop and it was actually looked at and had a much better experience and wasnt treated as if i didnt know what was actually the problem. I dont recommend this shop at all.

I went in for an inspection, of which I failed and then went to the dealership the next day and passed. While I was there, I asked for and paid for an oil change. Based on the sticker, I should have another thousand miles to drive, but my car is saying I have 0% oil remaining.

Attendant was rude and unhelpful!! I will never go back!!!

Car service - courteous and professional

Just awesome

Excellent!

Great service