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Genuine Motor Company
35 NW 13th Ave, Portland, OR 97209, United States
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Genuine Motor Company
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Jo
Review №1

Best car purchase of my life. Easy, no bs and salesman went way over the top for us. Thank you!! Buy a car from these guys!!!

De
Review №2

I bought my dream car, a 1966 Mercedes 230SL. The guys at Genuine were a delight to work with and made the process very painless. Kolby was very helpful and made sure I was comfortable through the whole process. Looking forward to many years with my car!

ta
Review №3

Went above and beyond, will definitely be purchasing from genuine motor company again in the future

Ji
Review №4

This was by far the best experience I have ever had at a used car dealership! Coby was awesome, very professional, kind and helpful to our needs. Lu in financing was so kind as well and explained everything to my daughter. Great place and would recommend to everyone!!

Jo
Review №5

I purchased a vehicle here back in the Spring. The staff were low pressure and quite accommodating. They gave me a good value on my trade-in (compared to other dealerships I had gotten offers from) and followed through on their promise to fix any issues that were found on the car during the independent inspection I had done (some work they did in-house, other work they paid my mechanic to have done). Overall Im quite happy with the experience I had and would buy a car here again or recommend them to anyone I know who is looking for a reputable place.

Jo
Review №6

I was NOT looking forward to trading in my vehicle: it had seen better days and I had never purchased a vehicle on my own, also a current nationwide lack of used vehicles and expectations of scummy car salesman made this purchase hard to look forward to.Thankfully, I went to Genuine Motor Co. and was set up with Sam the owner/manager. He was friendly and straightforward, didn’t seem like much of a salesman as he did a business owner trying to make his customer happy.All cars are in great shape and have clean titles, and I left with a vehicle I am thoroughly happy with.

An
Review №7

I had a really great experience buying my Honda Element from the guys at Genuine Motor Company. Very low pressure and they went above and beyond to make sure that I was satisfied with my purchase. I will recommend them to others for sure!

Ha
Review №8

I am new to the area and new to the whole car buying process. I worked with Sam and Josh and they were very easy going and incredibly helpful. My first car purchase had little to no stress because they truly care about helping their customers and apologized a couple times for keeping me there for longer than theyd hoped. I am 24 years old with a seasonal job, and Sam managed to get me a really good deal with financing through a bank with good interest. All in all I was thoroughly impressed. Plus, I LOVE MY NEW CAR. I highly recommend coming here for your next purchase.

Tr
Review №9

Great guys to deal with, especially Josh! They went above and beyond to accommodate my schedule, and with excellent customer service. Bought a Volvo that I love. It runs great and looks great! Highly recommend doing business with Genuine Motor Company.

Co
Review №10

These guys are ok. They were really helpful and no pressure which was nice. They price their cars too high. You’ll pay more here than at other dealers. If we weren’t in a hurry to buy a new used car we could have got the same car for $1200 less somewhere else.

Ra
Review №11

We had an excellent experience purchasing a vehicle at Genuine Motor Company. Staff was friendly and well prepared—the process was both easy and fun!

Mo
Review №12

Had a great experience with my first car purchase in about 17 years. Kolby was very helpful, answering every little question I had and addressing each concern that came up. Despite the fact that its a real sellers market right now and they dont really need my business, I felt like he really wanted to make me happy and made everything easy for me. I would say that youre in good hands with these folks!

Ro
Review №13

I purchased a vehicle online from Genuine Motor Company. The vehicle was exactly as represented. Cross country shipment was required, and arranged by Genuine Motor. The carrier was first class, and delivered as promised. My experience, though 2,400 miles away, couldn’t have been better.

Ma
Review №14

These guys have been fantastic. Had a few problems with the vehicle after purchase. They fixed everything at no charge to me! They said they stand behind the cars and they darn well mean it. Very rare to find such integrity in a car dealership. Josh and Sam were always very helpful and kind, HIGHLY recommend them for your next car purchase!!

Kr
Review №15

Great customer service from the moment I called to the moment I drove away. They cleaned up my now new to me 06 Forester XT to near pristine quality, fresh timing belt/water pump, fresh fluids and literally looked like they detailed it the day before. Couldnt be any more happy about the car. Sam was a pleasure to do business with and will definitely keep them at the top of my list when Im looking for another ride. Thanks again guys!

Am
Review №16

After weeks of searching for my dream car, I stumbled upon Genuine Motor Co. and within less than 24 hours I drove home with a 2012 Volkswagen Passat. Sam and Colby went above and beyond to give me the best experience from the moment I emailed them. I really felt that they were being honest and fair while working with my family and I. Not only did they give me an amazing deal, but I was in and out of the dealership in record time. These are great people and if/when I buy another car in the future, these are the guys I would go back to.

Be
Review №17

Super friendly and helpful guys. I was looking at a Subaru Legacy from them, and since I live 450 miles away they got a full inspection done at a Subaru dealer, sent me detailed pictures of the car and pointed out any damages to it, and when I decided I want it they went out of their way to help get me financed for it.I drove from sandpoint, Id to their dealer for the car on a day with bad weather, when the owner heard I was planning to head back the same day he offered to get me a hotel so I wouldnt have to drive back in the poor conditions.All in all, I can very easily see why they have such high reviews and I would happily buy from them again. Especial thanks to Sam for genuinely working his *** off to help get me financed for it, he really went above and beyond to help me and it never would have been possible without it.

Kr
Review №18

Hands down the best car buying experience Ive ever had. Josh and Ben were both the perfect salesmens and I didnt feel any pressure and both answered any questions that came up with the honest truth and both had great customer service. Ive had my new car for a little over a week and still no problems or issues.

lo
Review №19

To be completely honest I would not recommend this company at all, back in October of 2020 I purchased a 2013 subaru crosstrek in khaki tan. I have owned the vehicle since then, I have had nothing but issues with this vehicle. I was told by willsonville subaru themselves that this vehicle isnt safe to be driven! They wanted to give me a deal so My family and I could be safe. I have records proving the brake fluid is contaminated, difs front rear, trans, all needs serviced. Also my trans is slipping! (Yes I have maintained my vehicle as Im an avid care enthusiast). Not mention I have reached out many times to get these issues resolved to be blown off. Which I was told by Kolby, Sam, Lou were all up to date! Im disgusted.... spent 14k of my life saving to get this...

Ty
Review №20

Picked up the perfect truck here. The staff were super friendly and knowledgeable. They made the transaction extremely fast and stress free. Very happy with everything.

Ji
Review №21

Great experience. Awesome price and very courteous staff. Highly recommend!

D
Review №22

I sold a vehicle through consignment and Sam absolutely destroyed what other dealers were offering. My car sold in under 10 days and I received honest and straightforward communication. As a car-guy, I wanted one of my favorite rare sports cars to end up with an owner that would appreciate and care for it, and thats where it wound up.If youre a car enthusiast and want to bypass the price-gouging of big-box dealers for purchase or consignment, Genuine is a great option.

Da
Review №23

Josh was very helpful and great to work with!

Ja
Review №24

This was hands down the most comfortable car buying experience Ive ever had. I live in Boise and Colby was able to walk me through the entire process over the phone and via email. Both he and Sam seem to be very honest and straight forward. I never once felt pressured or uncomfortable about the information they gave me. My new Subaru is a dream to drive! Thanks Genuine Motor Company, I will continue to highly recommend your business.

Mi
Review №25

Hi I want to thank Josh, Sam and Lou at Genuine Motor Company for being nice and patient with our buying process. We purchased a 2014 Subaru Forester 2.0XT Premium and it drives Amazing!I also want to say thank you for upgrading the interior, adding the cargo cover and ordering the cargo mat for the back flooring😁 Anybody looking for a new car from honest, good people this is the place to go!

Ji
Review №26

I purchased my beautiful polar white pearl metalic Volvo s60 from these guys. I just love it, thank you for such an outstanding transaction. Dont forget to mail me the little white bottle of touch up paint for the tiny scratch on bumper.. such a gorgeous car. Purrs like a kitten. Auto shut off saves me a bunch of gas.. you cant even hear if the car is running. Cools down fast, heats up fast in winter, thanks so much. I totally love it. Jill

Ch
Review №27

Sam, the manager/owner, was absolutely honest with us and extremely helpful. I would trust him in the future for sure.

Na
Review №28

Sam purchased a beautiful Q7 from a local individual unhappy with his trade-in allowance on a Range Rover at a franchise dealer and priced it to sell. I was out of town when my wife drove it and he offered to hold it for me until my return. I believe him when he told me later he had a wholesaler wanting to purchase it for quite a bit more than we paid but he stuck to his principles and Ill refer Sam to all my friends for that.

Bl
Review №29

Josh and Michelle are beautiful souls. Josh was so patient with me and helped me get the best deal I could! I spoke and went to multiple dealers and Genuine Motor Company was the best by far! Michelle, The finance manager was very patient and walked me through every paperwork detailed. She’s very kind and graceful. I love my new Subaru Outback! Thank you Genuine Motor Company for Setting the new standard.

Ro
Review №30

Sam is a Genuine, Honest Dude!! The Hustle of a New Yorker with the Politeness of a Portlander. True professional. Id buy a vehicle from Sam anytime. Sam at Genuine Motor Company gets a 5 Star review from me.

Je
Review №31

I purchased a vehicle from Genuine Motor Company back at the end of July. The service I received had zero pressure and Lou did a great job at processing everything once I decided on the purchase. As you can imagine with Covid the DMV is pretty backed up and come November I still had not received my plates. I contacted Genuine and they worked with me and were very patient with me (and I assume the DMV, as well) in getting the plates, which I just received. Genuine Motor is a fantastic company that I would highly recommend.

Ja
Review №32

These guys above and beyond, to get us into our new car! Even being rejected multiple times, by various banks, they were able to get us in! We couldnt be happier with their service! My wife and I would HIGHLY recommend this dealership!Thank you so much!

Jo
Review №33

Stop spamming keywords on Craigslist. Youre not even in Seattle so why am I seeing your entire inventory?

No
Review №34

The guys at Genuine Motor Company were extremely helpful, and helped me get the car I have wanted for some time. Colby was especially patient with all the questions I had about the car, payment options, and helped to inform me about things I didn’t think to ask about. Thank you to all the people at Genuine Motors!

Pa
Review №35

Had the most easy going vehicle purchase of life! The guys there were very easy going and put no pressure at all! I asked to see the car, they gave me the keys and let me take it for a spin. I loved the car, we were setting up the financing and I had to take off for an appointment. The rest of the stuff was done by phone with a few questions. Then Colby called me back and told me my approval ratings and $$ numbers. Got a great deal on financing! So I came back to their showroom the following day, popped in for 5 mins, signed paperwork and left on my new car! Seriously the easiest and quickest transaction I’ve had with a car purchase! Thank you guys!!

Ar
Review №36

So happy to have decided to check out Genuine Motor Company. Colby was friendly and helpful. They did a good job practicing social distancing during Covid-19. The buying experience was quick and easy. We will definitely be back for future purchases.

Na
Review №37

Sam Cercea was really easy to deal with. He gave me a fair trade value for my old car & was super smooth with purchasing my new vehicle. Thanks Sam! You rock!

Ho
Review №38

Purchased used BMW with clean car fax, very reasonable and affordable price. Good trade in value offered for my old Subaru. Financing made easy. Offered to drive the car to PPI for me. Fixed the trunk on the car for free, the hydraulics malfunctioned days after purchase. Easy to communicate with via text or phone. Not pushy at all, supportive friendly staff. Nice waiting room with water and coffee. Thank you team at Geniune Motor Company!!

Pa
Review №39

Tremendous organization. Sam is the MAN. Honest, straight forward (in a good way) and really put in the extra effort to make sure you as the customer are totally satisfied. The Toyota FJ I bought from him is better than I thought it was going to be. Ive bought a lot of used vehicles and this one is really really good. From what I could see , all his rigs he sells are painstakingly combed over By their on site Master mechanic and team(full lift and shop) to ensure you leave with a quality , safe , reliable vehicle. He is very fair on prices, and you can tell, really cares about doing the sale the right and honest way. He is very trustworthy! I would not hesitate to buy another vehicle from him. Genuine motors is great! I drove 9 hours one way to get this vehicle and Id do it agin in a heartbeat.

Mi
Review №40

The purchase of our Truck was handled perfectly from beginning to end, we couldnt be happier with our experience with Genuine Motor Company!! Sam was excellent to work with, and they exceeded our every expectation. Its so great to work with a business with such high integrity. Dave who delivered our Truck to us here in Grand Rapids Michigan was excellent he exceeded our every expectation. Its so great to work with a business with such high integrity. Great team,great work, and we love our Truck!!

Da
Review №41

Genuine people. Very professional and extremely helpful. I’ve had nothing but bad experiences with other dealers around Portland, but Genuine Motor Company is by far the greatest. Experienced staff, willing to go the extra mile just for you. Highly recommend! Purchased 2007 Suburban.

Sa
Review №42

This was my first experience buying from a dealership and I couldn’t have been more anxious, but the guys at genuine motor co made the whole process so quick & painless with amazing reassurance!! Colby & Josh took care of me and I felt 100% comfortable & taken care of. Not only were they extremely genuine, but I drove 3 hours and they were so flexible! They sent me home with the Subaru I had spent months looking for & no doubt I will go back to them next time I’m searching the market! Thank you so much guys!!

Dr
Review №43

First off, I never leave reviews for anything, but I had a wonderful experience with Sam and team, and would definitely buy another vehicle from them in the future. High quality, hand-picked cars and a no-pressure environment.

Sa
Review №44

We got a fair deal, it was super easy, we did all the negotiating via text before we even got there. Ben was really personable and easy to work with. We got a used Toyota Highlander and I told Ben I wouldn’t write a review for 6 months to make sure it wasn’t a lemon and we haven’t had a single problem with it since purchasing it! We are very happy and would definitely recommend Genuine Motor Co!

Li
Review №45

Very nice guys. Great price. They held the vehicle I wanted for over a week until i got back from vacation. I was impressed. Thank you so much:-)

Th
Review №46

I had the pleasure of having Sam help me purchase my 2001 Toyota 4Runner. He helped me in any way he could with the financing, down payment and all that fun stuff. If I had a simple or difficult question he was able to answer it with ease. I would recommend this place to anyone. I appreciate what Sam did. I love my car and its because of him I am even in it. Great prices and inventory and best customer service Ive ever experienced. Thanks a lot Sam.

Ni
Review №47

Sam and his team are the most honest, straight up car people I’ve ever worked with. I sold my car through Genuine Motor Company and it was a breeze. I think “regular” dealers should go learn from how Sam is doing business. I recommend this company without any hesitation.

br
Review №48

If i could give give 6 stars i would! Sam is the really deal when it comes to no hassle car sales. No run around and straight up integrity every single step through the purchasing process. Anyone thinking of purchasing a used vehicle in the NW needs to take a look at this place. Very responsive to every call and text when i know he is a busy man. I love my new Jeep Wrangler Rubicon THANKS AGAIN!

Bu
Review №49

Genuine Motor Company Rocks!First off I was VERY nervous buying a used car. I stumbled across Genuine Motor Co. There cars looked super clean & well picked out so I called Sam & made an appointment. Sam showed me the vehicle I was looking for, a Subaru and it looked even better in person! He was very helpful NOT pushy at all. He even encouraged me to get the car Pre Inspected by any shop of MY choice, I was BLOWN AWAY. I didnt feel the need to inspect it but, I did anyways. The Subaru checked out perfect & Sam helped me get Financing... Took less than 20min, rate was great & it was a local credit union!! I even took my daughter here & she even bought a super clean car from Sam too!Sam is very CONFIDENT in his product & SO AM I!! Sam has the meaning GENUINE in his heart! If you looking for a gently used car, Genuine Motor Company is the place to go! Thank You again Sam!!!

Ra
Review №50

I purchased a BMW X5 from Sam and I was impressed with his business ethics and service provided. I called about the vehicle prior to being able to go see it. I knew it was listed at a very good price and I was concerned that it might sell before making it to his dealership. Sure enough when I arrived there were 3 other people interested in the same vehicle but Sam informed them that he already is waiting for someone to check it out. I want to thank him for allowing me to come and have the chance to purchase even though he could have sold the vehicle well before that. I will always consider this dealership first in any future vehicle purchases.

Cu
Review №51

This was me and my fiance 2nd car buying it from a car dealership in it was by far the best experience that weve ever had Colby the guy we were dealing was held on to a car for us for about 2 weeks just so we can get all the paperwork right After that we explained some transmission problems in Colby take it upon himself to come in get our car and take it to the shop and get it fixed love this place which strongly suggest any of my friends and family to genuine motor company they make sure to take care youthank you guys

Co
Review №52

My entire car buying experience at genuine motor co was superb! I was on the road driving my new bmw in less than an hour and they even offered to deliver to Vancouver. Thanks Sam!

BM
Review №53

This was a great car buying experience! Sam made everything so quick and easy! I’ll recommend him to anyone looking for a great car at a great price. Wonderful inventory.

Jo
Review №54

I recently purchased a vehicle from Sam at Genuine Motor company, I cannot express how easy and smooth this experience was. Sam took care of me, my wife and kids and made the whole process of buying a car a pleasure instead of a headache. I will definitely be returning to Genuine Motor Company when its time for another car and I will also refer all my friends and family to him. Thanks again for your honesty and for the Genuine experience.

Is
Review №55

Highly recommend this dealership to buy your next car, I recently bought a 2006 volvo s60r from here. They help me get finance through a bank and they shipped the car to me in california. When I I recieved the car it was in great condition inside and out, no issues what so ever, would definitely buy another car from them.

kr
Review №56

Sam was very nice and wasnt pushy which my husband and I really appreciated. He took the time to let us look and drive the cars we were interested in and didnt make us feel any kind of rush or pressure. The inventory that they have seemed to only be nice cars. Sam certainly cares about having a trustworthy reputation among the used car lots and will work hard to ensure good customer service. He really took care of us to make sure we were getting the right car for us. He was genuine with his offer to follow up with any future questions and concerns and has continued his deticated customer service well after our original purchase.

Tr
Review №57

Wow what can I say! This was my best experience ever buying a car from a used lot. The owner, Sam, is an amazing (and PATIENT!!) guy and I instantly had good vibes upon meeting him; just very kind, honest and not pushy at all, like buying a car from a friend. I drove up there from Lebanon, OR so it was a bit of a trip packing me, the lady, and the baby, so Sam was willing to hold the Audi for us while we were on our way. Turns out we had some credit issues and the bank wouldnt accept us even with a big DP unfortunately. That was a big downer, so we had to head back home. In the meantime however, Sam held the car for us and was super helpful pulling up different lending scenarios and ideas (even suggesting a large down and have his COMPANY hold title!). Long story short, on our second trip up to Genuine Motor Co., I got to drive my dream car home and we all left smiling. Thank you again Sam, you get 5/5 and will recommend ALL of our family and friends to look at your car lot first when looking to buy!

Br
Review №58

I bought a pristine 4Runner from Sam and crew a few months ago. I would say they went above and beyond to make sure I was happy, there was never any kind of pressure, and the transaction was as painless as it could have been. Would highly recommend.

Da
Review №59

Purchased a nice 09 Volvo from Sam a few months ago. Best car buying experience Ive had. I hope to do business there again in the future. Thanks guys!

Ma
Review №60

The absolute best auto buying experience I have ever had. Sam is not only knowledgeable about his inventory hes also very picky. You can be assured that the car youre interested in has been well scrutinized. The BMW 325i that I bought in August was/is in beautiful condition and Im still grinning from ear-to-ear!If youre wanting a laid back shop-at-your-own-pace experience, Genuine Motor Company is the place to go. (Sorry for the late review, Sam)

Au
Review №61

I bought a BMW X5 from Sam and also a Toyota suv ,everything was smooth and easy . Great people to buy a car from! The X5 has some minor issues with suspension and the Toyota tire has gone flat but even after buying and walking out the door Sam insisted we bring back and he fixed all the problems for us . These guys stand by there name and won’t leave you hanging ! Thanks again

Wi
Review №62

I bought a car from Genuine Motor Company, and I couldnt be happier. Who would know that a used car company can be honest, kind, and extremely helpful. Sam, the owner, is the person I dealt with, and he was a joy to work with. I will not hesitate to recommend anyone I know that is interested in buying a car to check out Genuine Motor Company.

Al
Review №63

I cant even begin to thank Sam enough for how well he treated my girlfriend and me throughout the entire car buying process. He was extraordinarily professional, courteous, and kind. Not only did he listen intently to everything we had to say, but he did everything he could to make us feel comfortable, and the best part was that it wasnt the fake kindness experienced with other dealers, it was easy to tell it was genuine. This was hands down the easiest, most comfortable, and worry free experience I have ever had when buying a vehicle. I will definitely be returning to Sam for future vehicle purchases, as well as sending everyone I know to him!

Co
Review №64

Best experience buying a used car possible. Sam is amazing he helped me throughout the entire process and even picked me up from work so I could drive my awesome new Xterra home! I would recommend Genuine Motor Company to EVERYONE. You will leave with a quality vehicle and a great car buying experience.

Ke
Review №65

Sam was a pleasure to work with. No games, no pressure, and it was such a simple transaction. I would definitely recommend buying your next Vehicle at Genuine. The prices were very reasonable compared to other dealers, and unlike other car purchases Ive had in the past, I actually enjoyed the transaction.

De
Review №66

These guys are awesome. The easiest car buying experience weve ever had! No back and forth or mountains of paperwork.

Sy
Review №67

Buying my car here was honestly the absolute best car buying experience I have ever had! Sam and all other staff members were more than helpful and not pushy in the slightest! I felt like I was dealing with family from the time I stepped in the door. Theyre all very knowledgeable of not only the cars theyre selling but also the process of being on the buyers side. I was financing and wasnt able to get enough money from my bank initially, but Sam helped me through finding a bank that would meet my financial needs, and did all the grunt work I wasnt even aware was available, if it wasnt for his hard work and personal effort I wouldnt be the proud owner of a reliable 4runner!(my dream car) They told me with the first suv I test drove, we only sell cars, that we would want to buy and I honestly believe it. Sam truly went the extra mile to help me get my 4runner. And it all ended with a hug. Youre in amazing hands hands with these guys! I will continue to stay in contact with them, and can not recommend them enough! They made such an exhausting task, something very enjoyable!!

Ge
Review №68

Bought my wife an SUV from Sam @ Genuine Motor Co. If I could give 10 stars, I would! This was Literally the quickest and best vehicle purchase I have ever made.We will defiantly be back again.Thanks Sam!

Ch
Review №69

If you want a smooth and trusted car-purchase-experience, Genuine Motor Company would be my suggestion. From start to finish, Sam has defined a business model that other dealerships need to follow.

Vi
Review №70

This was my first time buying / financing a car from a dealer. By far best / fastest / the easiest, experience of buying a car I ever had! Recommend this place to anyone whos looking for buying a car!!! Thanks Sam / God Bless!

Li
Review №71

Thank you Genuine Motor Co & Staff! This company rocks! I recently have been searching hard for a Toyota 4Runner TRD Pro. After shopping around, I stopped by Genuine Motor Co. Sam greeted me, took an hour of his time to show/test drive the car. Sam was very polite and professional he definitely knew his inventory. After committing to the vehicle, he introduced me to Alan the “finance manager” Alan was great! He worked really hard to get me the lowest rate and offer me an extended warranty. I was done in less than 25 min!! I will definitely tell all my friends and family to come to genuine motor Company!

Mi
Review №72

I spotted a 2011 Mercedes E-class on Autotrader and went in to see it. I drove it, had it taken to an independent shop for an inspection, and then decided to make an offer.Turned out the car was a consignment, and everybody but the car’s owner knew it was overpriced. The staff at Genuine went to work for me with the owner, and even cut their consignment fee to make the deal work.I’ve bought and sold enough cars in my lifetime to know when I’m getting sunshine blown up my ..., and there’s none of that here. these folks are the real deal. One of the best car-buying experiences I’ve ever had, and Sam and Jerry are tops in my book.Go see them if you’re in the market. They’ll treat you well and work to earn your business.

St
Review №73

Amazing car buying experience. I called Sam to make an appointment before they opened and he immediately called me back. I had driven and purchased the car by 11 am that day. Sam was relaxed and professional. There was no pressure, and he didnt flinch, when I asked if I could load my car seat and my two kids in the car to take it for a spin. He even picked the check up from the credit union for me. I never thought I would say that buying a car was pleasant, but this experience certainly was. I will certainly be back, the next time we are in the market for a new vehicle.

Ni
Review №74

Overall, I had two different experiences with them. On the buying end, it was a great experience. The sales team was low pressure and easy to talk to. They were not traditional car salesmen that you would normally get at a dealership. They gave me the keys to the car to drive around Portland without even asking for any identification. I think it was a fair price, and they were willing to negotiate via text which was pretty convient. 5 Stars.On the other hand, we had them title the car and order the license plates for us. They told us they would mail us these items when they received them. This would normally take 3-5 weeks if you go through the DMV. For some reason, this took 3 months. I am still waiting for my plates. The most frustrating part is I called 4 different times to ask about the plates. The fist time I called, the person who answered said we have your plates right here and will send them out tomorrow. A week went buy and I did not receive them. So I called again on a Friday. The guy said I have them right here and will send them out overnight. Did not receive them overnight. Called the following Monday, and they told me they were sent priority and I would get them by Tuesday. Did not receive them Tuesday. Called on Tuesday and they said they were sent out on Monday.All this while the 3 month temporary plate I have is now expired and my bank is waiting for the title. Im not sure why this occurred, but it was frustrating for sure. 1 Star for unnecessary runaround.Im sure this was just a one time thing and doesnt happen often here because they seem like genuinely good people, but I would just be clear with them what their process is on the back end so you dont get stuck driving a car around with expired plates for a week.Overall 3 star.

An
Review №75

Sam was super helpful and professional! Highly recommend purchasing a car with Genuine Motor Co. We felt very well taken care of and we’re very pleased with our car buying experience.

Ke
Review №76

I accidentally posted the below to Sams neighbor. Here is my review for Sam at Genuine Motor Company:I ultimately did not buy a car from Sam, but he was awesome. Returned calls and texts promptly. Very friendly, very clean shop and vehicles. He was transparent with his costs and pricing... in the end it just didnt fit what I needed but I will definitely approach him on the next car I need to get.

Ro
Review №77

We were met by Kolby. We never experienced such great customer service in any past auto purchases. We wanted to trade a Porsche we purchased from another foreign car dealer after having it a week. We brought it in at 11:00 AM and by 11:30 we did our trade, also he agreed to allow us to consign another special interest car. We were finished and couldn’t be more pleased with the extra service and polite attitude of Genuine Motor personnel. Sam the owner thanked us personally and also assured us they stand behind their cars and wanted us to be sure and tell them if there ever was a concern. We asked Kolby to lunch after he drove our daughter back in our consigned vehicle. If you ever are interested in a European car, there is no better place to buy it than Genuine. In fact Kolby promised to find a new Mustang GT 5.0 for our son-in-law and is checking the US for the best deal for him. You can’t go wrong with the character of these fine young men.

Sp
Review №78

Any car place can be decent when selling you a car because youre giving them money. But put a car on consignment with some of the other companies out there and thats where the real fun begins... Ive had bad experiences before and recently I decided to sell my beloved dream car. Under highly recommended from some buddies who only bought their cars from said car places, these other highly recommended places ended up being total douchebags when it came to the numbers and way they wanted to sell my car. Long story short - The guys at GMC (Sam, Kolby and Tim) made it easy and super professional. Their flat fee made the cost of selling HALF of what the other idiots wanted and their weird ways of doing business.I would highly recommend Genuine for anyone buying and ESPECIALLY selling their car! No sleazebags here!

Be
Review №79

I recently bought a like new Volvo from Sam at genuine Motor Company. It was a very smooth transaction and I had a pleasure doing business with him and I would definitely recommend. Thanks Sam!

Gr
Review №80

I was so glad to have the opportunity to work with such a professional as Sam. Sam took great care to listen to me and did a phenomenal job pairing me to my ideal auto. With careful attention to my needs. I had zero frustration at any point of the process. I cannot speak highly enough of Geneine Motor Co. How buying a car should be!

Ni
Review №81

Fantastic buying and trade-in experiences!! They will take great care of you!

Su
Review №82

Awesome dealer and customer service!! Like its name, Sam is very genuine, friendly and honest dealer. I will recommend anyone to this dealer!!

Ja
Review №83

Easiest Car Buying Experience Ever!! Strongly recommend Sam and his team.

El
Review №84

I went to see about a car that I just knew I most likely wouldnt be able to buy....but after trying to get a loan from my credit union I was very disappointed. ..I went back a month later my dream car was still there.Sam waited on me 1st time and 2nd time and joked oh you came to get your car! I told him about how I had was turned down for a loan. He then convinced me to try with some of the bankers his company dealth with..To my surprise I was approved at an affordable price and good interest rate..I couldnt been much happier that day driving off the lot with my nice Mercedes....And the car performs wonderfully. .I am a happy customer thanks to SamI love my car and the whole service provider by Sam

sc
Review №85

Ben and Sam made the experience enjoyable. Good guys to work with.

Kr
Review №86

Great deal, professional and honest. Will be back!! Love the car!! Thank you!!

Ch
Review №87

Sam is a pleasure to work with, I would recommend him to anyone looking for a good car buying experience. Fantastic service, no pressure, no headaches!

Ti
Review №88

Friendly staff good follow-through took care of all that I needed to be done on my car.

Jo
Review №89

Sam helped me get into the Subaru Ive always wanted and for a great price with no pressure. highly recommend Sam to any friend or family member

HY
Review №90

I recently purchased my 04 fxt from Sam here at genuine motor company and out off the 11 cars I have bought in my life this has been the most hassle free experience buying a vehicle. Even if they dont have another subaru I will be coming to them to purchase my next vehicle. 10 starts in my opinion!

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48 Photos
90 Comments
Rating
  • Address:35 NW 13th Ave, Portland, OR 97209, United States
  • Site:http://genuinemotorco.com/
  • Phone:+1 503-621-6883
Categories
  • Auto broker
  • Used car dealer
  • Loan agency
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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