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Central Auto Body - Capitol Hwy
9741 SW Capitol Hwy, Portland, OR 97219, United States
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Central Auto Body - Capitol Hwy
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Br
Review №1

Very happy with the work that was performed on my vehicle. I would recommend this place to anyone. The communication and updates were helpful. My repair was completed three days early.

Cl
Review №2

I brought my car in for an estimate on my passenger door. They contacted the insurance and coordinated a rental with enterprise. They communicated all the details with me as soon as they could. I literally did nothing. Just dropped my car off.Their work is amazing!!!! My car looks like nothing ever happened. I would recommend a thousand times over. Friendly, fast, efficient, and communicated well!!

Ra
Review №3

They did such a great job on my busted bumper and fender!!! But what I love most is their CUSTOMER SERVICE. Chad was so welcoming, energetic, and understanding that I didn’t have transportation to and from the repair shop. Their driver here was also really nice. I noticed they also cleaned the interior of my car, including the trunk that had all the broken parts of my bumper! Amazing!!!

Ja
Review №4

This is the 3rd time Ive used Central. They are great! Always faster than expected, cost was exactly what was quoted, professional and honest. I was surprised to pick up my car and it was detailed inside and out. Chris was great to work with. He even took the time to buff out a couple of spots that werent involved in the work done. Highly recommended.

Ki
Review №5

Best customer service, quick and efficient turnaround. #doyourhomework From showroom floor to better than new! See for yourself. Thank you C.A.B.!

Jo
Review №6

Chad and the team were highly responsive and on top of every aspect of getting my car repaired after being sideswiped by another driver. It couldnt have been a more seamless experience for me - they coordinated with insurance, had the rental car company waiting at the auto body shop when I dropped off my car, provided timely and detailed updates, and most of all, did a great job on the repairs. Hope I dont have the need for any body work done in the future, but if I do, I would 10/10 head back without a doubt.

Po
Review №7

Very professional clean shop happy I brought my vehicle here

Ch
Review №8

Chris at Central Auto Body gave me updates on the progress of my car, and told me what what’s left to do to get the car repaired, and best of all he said my car would take two weeks to repair he had it repaired 6 days before the two week mark and I got the car back and I can’t even tell that it’s been involved in an accident

Ch
Review №9

This is not my first experience with Central Auto Body! I continue to return because of the professionalism and communication. This last car accident took over 6 weeks to repair due to the extensive damage. The staff was responsive anytime I had questions, communicated the timeline throughout the process and returned my car to me on the promised date! Chad was so helpful and the repair looks great! I would highly recommend using Central Auto Body!

Ma
Review №10

Amazing experience. Everyone was extremely friendly and helpful. Vehicle was done early and the repairs look great!

Ry
Review №11

Had a new CTS-V front bumper for my Cadillac CTS brought in for paint match. They had it done much faster than I had scheduled. Paint turned out FLAWLESS! I will be taking all future projects to Central. Nat kept me informed by email of all progress and the price for a tough job came in well under the price quoted. Thanks again Central Auto Body!!!!

Ki
Review №12

Highly recommended. The CAB team were professional, knowledgeable and kept me apprised of progress on my vehicles repairs. Car was completely detailed when it was returned to me and showroom perfect. Insurance billing and rental car support could not have been any more convenient. They earned every star given on this review.

Am
Review №13

Chris K and the team here were so awesome! After being in an accident you feel vulnerable and uneasy. Especially as a woman, not knowing a lot about cars in general. Chris was comforting and positive. He made sure I knew everything that was going on. Anytime they had an update, he called. My car was finished three days earlier than expected. He even took care of my rental car for me. Central Auto Body made getting my car fixed absolutely stress free. They detailed the mess that the wreck caused inside and gave it back to me like brand new. I’m so happy to have it back and even more that it’s in such great condition. He even said I could call if I had any questions in the future. Thank you SO much Chris.

Ju
Review №14

This is the best place for auto body work. They are honest, super friendly and really fast. I always feel they are trying to help me with the best options instead of trying to get money out of me. We have had work done here twice and they have been perfect.

Ka
Review №15

They got my car repaired after an accident a week earlier than planned. The work was incredible and I don’t think the inside of my car has been that clean since I got it!! Super professional and would highly recommend!

Je
Review №16

Hit and run accident damaged left rear bumper and panel and damaged alert system. Fixed in timely fashion, worked with my insurance and looks like when it was new. Always use this shop.

Ke
Review №17

Excellent repair work and attention to detail. Great explanation of process, quick, professional and very easy to work with.

Ga
Review №18

Dealing with someone damaging your vehicle is stressful, and these guys reduce that anxiety with steady updates, and clear explanations throughout the entire process. Appreciate you guys!!

La
Review №19

I thought this was going to be a frustrating, time consuming process so I kept putting it off. One call and they were beyond nice, helpful, quick, professional, and made this experience so easy my head is still spinning.

Li
Review №20

Needed to replace my front bumper after a fender bender. The staff was friendly and the experience was very fast and easy. They ordered parts ahead of time and my car was ready by the next day

Da
Review №21

Thanks for the great one day work!! Really appreciate Chad and his team for all the help.

Do
Review №22

They were timely, communicated well, and professional at all time. They work for the customer!!

St
Review №23

We did a body repair after an accident there. Its only 2 days since I picked up the car but so far it seems very well done. The service was really professional.

Ti
Review №24

Great communication and great work. Very professional and definitely recommend.

Ky
Review №25

This was by far the best service I’ve ever had with an auto body shop. They were professional, Courteous and flat out awesome. I had hit a deer in Bend and they fixed my car in less than a week! They even detailed the interior of my car. I felt like my car was brand new. They even had a rental car waiting for me when I arrived to drop off my car and the best part, they had my car ready a whole day sooner than expected.I’ve been to other body shops and none of them have treated my family and I like these awesome folks at Central Auto Body. I highly recommend. Thanks guys! You’re awesome.

Dy
Review №26

They did a nice job replacing my damaged bumper. They did a complimentary clean inside my car. Timing was great and very communicative. I’m impressed!

Da
Review №27

They did a great job restoring my smashed up vehicle to as good as new. Kept in contact with me the entire time the car was in the shop to let me know how they were doing.

Be
Review №28

Fixed rear end damage timely and did a great job.

La
Review №29

The team at the Capitol Hwy location were a pleasure to do business with. Nat Novotny did a great job of estimating the damage to my car and made sure that all of the repairs were done in a timely manner. He had my rental car available when I dropped off the car which made the transition flawless therefore saving me time. When my repair was completed and I picked up my car I was extremely impressed not by the quality of the repairs done, but also by how clean my car was. This shop went above and beyond and if I have another unfortunate incident with a vehicle I will be returning to Central Auto Body to have the repairs done. This team restored my faith in the fact that there are still professional businesses out there who really go the extra mile for their customers. I wish that this review offered a 10 star rating because they earned more than a 5 star rating.

Ma
Review №30

I can’t say enough good things about Bret, the owner of Central Auto Body and Nat, the manager of this location. I had a slight hiccup with my work, and Bret and Nat couldn’t have been more understanding and willing to go above and beyond to ensure every aspect of my experience was first class. It is overwhelmingly apparent that they both uphold the highest level of standards regarding their work - and overall customer experience as a whole.I brought my car to Central Auto Body to have them remove my damaged rear bumper, paint and install a new bumper, as well as replace some related trim pieces. Their estimate was fair and in-line with the 4 other body shops that evaluated my car, and the work took a reasonable amount of time to complete.They were able to use all OEM parts for the repair and the quality of the paint job is absolutely impeccable.Needing body work is almost always an unfortunate necessity as a result of something bad happening to your vehicle, but Central Auto Body will definitely help facilitate you forgetting all about it.In the extremely unlikely event that your experience with Central is anything less than stellar, let them know and I can assure you that they will do everything within their power to make sure you leave there 100% satisfied.There’s a reason this body shop has nothing but 5-star reviews (with the exception of that ridiculous single 1-star review by someone who somehow doesn’t understand that such a highly rated establishment has no shortage of work and can’t always drop what they’re doing at a moment’s notice for unscheduled walk-ins - that’s akin to walking into a fine dining restaurant at 6:30pm on a Friday night and expecting to be sat at a table immediately). My ranting tangents aside, Central Auto Body has earned my utmost respect and my continued business should the need arise.

Te
Review №31

This is the 2nd Vehicle that I took to Central Auto Body and both times they did an excellent job

Ra
Review №32

Chad was so kind and helpful. Will absolutely come back in the future.

Lo
Review №33

This place is great! The staff is really friendly and professional and they cleaned the inside of my car!! I’ve never taken my car to a repair shop before where they did that. I highly recommend this shop for your car repairs!

Sa
Review №34

They are so professional and polite! On time and reliable I didn’t have a single worry ans my car looks brand new🥰

Da
Review №35

Central auto body did exactly what they promised and were very friendly and professional. Finding out that they had taken my car to get alignment done and all checked out mechanically as well as a nice finish detail was a wonderful surprise. They also offer a lifetime guarantee on their work. I won’t hesitate to use them again in the future should the need arise. Top notch outfit.

sd
Review №36

Our almost new Highlander was damaged and Central Auto Body did a great job from beginning to end. They used factory Toyota parts and the paint job was excellent. We had a Mylar “clear bra” that needed to be installed at a separate time but they kept it over the weekend so it could be installed before we picked it up. They left the interior of the car cleaner than when it was new! I would highly recommend Central Auto Body.

Jo
Review №37

Great communication. Great prices. Great service. Highly recommend.

Jo
Review №38

They kept me informed of progress along the way. The estimated time of completion was accurate. They cleaned the car thoroughly inside and out after they repaired the body. The body work is excellent.

Sa
Review №39

Bodywork was completed flawlessly, the paint match was perfect, and my vehicle returned to me beautifully detailed. I’ll definitely use them again.

Ka
Review №40

Was referred to Central Auto Body after an auto collision to fix my bumper. I could not have asked for a more seamless process. They kept me updated every step of the way and I appreciate them taking the time to make sure there was no additional internal damage. Car came back like new! Would recommend 100%

Ro
Review №41

Excellent work done on my Grand Cherokee. Our vehicle was returned to good-as-new condition. OEM parts were used and the color matching was perfect. The entire staff was courteous and professional. Additionally, our repairs were completed on the exact day promised. Thank You.

An
Review №42

These guys were super professional and understanding that I was paying out of pocket. and were very fair in their pricing.

Su
Review №43

Nat and his crew did a fantastic and speedy job replacing the torn bumper on my Prius. Nat also took time when I picked up my car to remove some sap from my car and had one of his team touch up a scratch for me.Excellent service, attentive welcome and they kept me updated regularly.

Fa
Review №44

I got a super service from Chad. I am glad I called them.Faran

Di
Review №45

I am very impressed with the service I received here. My Porsche was hit by another car and had a dent in the bumper. Allstate referred me to Central Auto Body and I am so glad they did. They looked at my car right away and I was able to bring it in a few days later for the repair. While my car was being fixed Chad called me with updates on the progress. Chad oversaw the entire repair and his communication was excellent. They even washed my car before I picked it up. This is by far the best experience I have ever had in dealing with an auto body shop. I would highly recommend!

Di
Review №46

Updated on progress,friendly outstanding results. Your representative was very knowledgeable courteous and helpful. Would recommend you. Car came back clean spakling like a new car.

Ka
Review №47

+1 to all the good things everyone else already said. Everything went smoothly and, best I can tell, the work appears to be like-new quality. Because they are such an obviously good choice and in high-demand, you may need to wait to get your car in. Its worth the wait.

Ru
Review №48

After the trauma of an accident, Central Auto Body was the best in helping to put an awful experience in the past. They were extremely professional and attentive during the whole process, keeping me informed on the process of my car and delivering it earlier than expected. Their arrangement with rental agencies was a seamless way to get alternative transportation, and my car ended up looking better than new--not only fixed, but also washed and detailed. I cant recommend them highly enough.

L
Review №49

Took my car in to get a dent and scrapes out on the rear wheel well. easy to do, they managed all the billing with state farm. work turned out beautiful, car looked brand new afterwards. took off one star because it took longer than expected to fix and the inside was dusty from the work they did on it

Al
Review №50

Great customer service and professionalism. My car looked great when I got it back. Chad kept me up to date every step of the way. He deserves a raise!! 5 stars.

Ca
Review №51

After repairs to my car door this spring, I chose Central again when my car was damaged by a second collision. They were an easy choice since the door work 4 months ago was excellent. The new hatch and bumper look great, too. Customer service from the front desk to the shop includes great communication and skilled, professional workmanship. Thanks, Central on Capitol!

Ba
Review №52

Everyone was very helpful and very professional I enjoyed working with them and I would definitely recommend them to anybody.

Da
Review №53

I had a great experience with Central Body. Everyone was very professional. My main contact was with Chris and he did an excellent job of communicating what was going on and timelines. I would highly recommend this company for any other future body work. They did above and beyond what I expected!!

Ma
Review №54

In just a short week, my auto accident became a thing of the past. I had some bumper damage and it is just like new! My rep, Chris was a great communicator. I felt in the loop at all times. They are fast and reliable. I highly recommend them. It was an added plus to find my car squeaky clean inside and out! I hope not to have to go back, but if need be - they are my first choice!

Am
Review №55

If you are looking for a professional company that you can trust to take your vehicle, stop looking. Central Auto Body was by far the best experience I have ever had. My car was hit by someone else in a parking lot and they were the easiest part of the process. They talked to the insurance so I didnt have to, they described what needed to be done and they followed through with the estimated finish time. I worked with a few of the employees, and they were all great! Shoutout to Chris for being so helpful and patient when I had one billion questions! You were a real trooper! I would 100% recommend Central Auto Body to all of my friends and family! Thank you for all of your help!

KC
Review №56

These guys are friendly, professional and my car looked brand new when I picked it up. They called and gave me updates during the process and we’re even done a day early. I highly recommend this shop

Ka
Review №57

I went to Central Auto Body because of the great reviews here on google, and they did not disappoint!!! Chris and all of the staff were absolutely great! My situation could have been a total nightmare, but it was so smooth! They kept me up to date, went over the repairs with me very clearly, and didnt waste anyones time. It was a great experience. Definitely recommend.

Ch
Review №58

The quality of our experience was outstanding! The work provided was a great value. If ever needed again, I have become a loyal customer.

Su
Review №59

Car looks great, and Chad kept us fully updated on progress. Pleasant receptionist, and smooth integration with insurance and rental car. Would definitely use again.

Na
Review №60

I am a very “picky” individual by a lot of people’s standards and Central Auto Body on Capitol did not disappoint! From Liz at the front desk, Chad who handled the claim and all of the staff who handled the entire repair, I could not be more happy with my experience. I know where I will be taking my vehicle for life and the best part my wife is happy!! 😁

Ri
Review №61

They did a fabulous job. You would never know any damage had been done to the car. The car was finished earlier than promised and I was kept apprised of progress and completion by timely emails. Would definitely use Central Auto Body again.

Da
Review №62

Great service. Very competitive pricing and work was done promptly. Will clearly use again if damage services are neened.

Ar
Review №63

The service was kind and efficient. From the front counter to the continuous contact all along the way. Very happy with the finished product and would recommend them anytime.Ariel H.

Le
Review №64

Chad was fantastic at updating the status of the work on my vehicle! He was great at letting me know what was going on! Central Auto Body at Capital Hwy did a phenomenal job and also accommodated my pick up as I arrived right at closing! I would highly recommend and use them again!

Ka
Review №65

Wonderful customer service! Very pleasant to deal with. Im very pleased with the repairs. The whole experience was straight forward and stress free!

Ma
Review №66

I was involved in a hit and run on New Years Day, great way to start the New Year, right?When I initially took it into Central Auto Body, they were so busy they didnt have room on the lot. It seems a lot of people were getting their vehicles repaired from the latest winter storm. Thomas came out and removed the rear bumper cover so I could drive it back home and bring it back when they could work on it.They offered to help arrange a rental car for me but luckily I was able to borrow a friends vehicle for the duration of this incident.All I had to do was fill out some paperwork and then they took it from there. Central Auto Body worked with my insurance company and took care of those details which was a load off of my mind. I asked them what if the insurance adjusters quote was too low and they said they would work with my insurance if the actual repair cost was more than the adjusters quote. Again, a load off of my mind.It took Central 3 days to fix my car from the time it was dropped off to the time I picked it up, very quick in my book.I am very pleased with the job they did aligning the new bumper as well as the paint match.I would definitely recommend Central Auto Body to anybody who needs body work done on their car.

Ja
Review №67

This is my third time using Central Auto Body and they are the best. Great work, prompt, friendly and knowledgeable. I will always come back!

Gi
Review №68

Chad and Liz and the whole team at Central Auto Body were professional, courteous and followed up all along the way. Not to mention my car looks brand new! Thanks to their wonderful team.

Je
Review №69

Great communication and finished early!

Ka
Review №70

They were very flexible and had an amazing turn around time. Chad Knopik kept me informed through the entire process and I am extremely grateful for all of their help and work through the process.

Le
Review №71

I am a happy returning customer of this wonderful business. This time they repaired my bumper ( for ⅓ the price the dealership was going to charge me!). They are always friendly and so pleasant to work with. The work was finished when promised. This is the Body Shop YOU need to try!

La
Review №72

They kept me updated and they have the rental care there and waiting and allow return of the rental car to their lot as well. Very quick turn around

Mi
Review №73

Chad is the Best

Be
Review №74

These guys are professional, friendly and efficient. It was easy to work with them and hassle-free. Customer-service oriented and I was very impressed with Chad who handled everything for me.

An
Review №75

Very impressed with the patience and professionalism at this shop. Great communication from Chad every step of the way and my car looks like new. I will definitely recommend central auto body.

Ho
Review №76

This was an insurance preferred auto body place, so I wasn’t expecting much as far as customer service, but they were wonderful! From initial contact and estimate visit to finished product, I was pleased with everything. They handled the rental car situation and kept close contact about progress. Repairs were done a day before promised. And everyone I dealt with was beyond nice and very helpful!

Sa
Review №77

Central Auto Body came to us to look at the damage to our car. They were able to have a bid the following day for repair. We found them to be professional and honest. Highly recommend if you are in need of any auto body work!

Ri
Review №78

Chad took great care of us. Very friendly and professional.

Ma
Review №79

Great work and GREAT communication. Work done on time. All questions answered. Car was SO clean when I picked it up!! Thank You!

Sc
Review №80

Simple, fast, straightforward experience. The team at Central Auto Body were friendly and communicative every step of the way. And they did great work. Couldnt be happier with the process and the outcome.

Ge
Review №81

Had a great experience! The team was very friendly and answered all my questions! Really appreciate their help

Sy
Review №82

They did a great job of replacing my side mirror assembly, and paid attention to making sure that the paint would match the rest of my car.They did it in a timely manner and gave me a ride to and from my house.

St
Review №83

I have used Central Auto Body twice, and I highly recommend them. They stayed in contact throughout the process and provided excellent service. Best of all, my car looks great!

Re
Review №84

They did Amazing work on my 2018 Jeep which was involved in a hit n run. You can’t tell there was any damage and they finished the work in less time than expected. A courteous and professional team of folks. I recommend them highly!

An
Review №85

Kind & helpful, professional & friendly - thank you Nat! You are great :)After my recent visit, I’m even more pleased with my experience here. Chris is amazing - such a caring & nice person :)I keep updating my review with my every experience here, as the customer service at this place is of high priority and the service provided is of high quality! This time I want to thank Chad for his timely work :)

Su
Review №86

The service was outstanding starting with the greeting in the office . The staff kept me informed throughout the process. The final outcome was perfect. Thank you for making this experience seamless and easy.

Da
Review №87

Set expectations. Provided several timely progress updates. Beat expectations. Good service throughout. Thumbs up.

Br
Review №88

Excellent service! The jeep was done 4 days before it was scheduled to be done! Courteous staff! Highly recommended!

Li
Review №89

The work done on my vehicle was quick and the results were quality. The best thing was that they cleaned my car inside and out so nicely it looked like new. The staff are very professional and courteous as well. I highly recommend Central Autobody.

An
Review №90

So efficient. And my car was squeaky clean too, what a nice surprise!

Ro
Review №91

The woman who helped me through the repair process, Amber I believe, saved me $400 by suggesting I see if my insurance company would cover the damage under my compressive policy instead of my collision. They did. Also saved more on another previous damage while in their shop. The work looked like new and they detailed the inside better than any car wash has ever done. Big thanks too all at Capital Auto Body.

Ra
Review №92

I backed into a concert pillar and badly dented the right rear quarter panel. They repaired the damage and you can not tell it ever existed.

Ke
Review №93

Central Auto on Capitol Hwy did a great job repairing by driver side mirror. The work was fast, fair priced and everyone was friendly and easy to work with. I will definitely use them again.

Mi
Review №94

Great all around experience and top notch repair quality! Thanks

Ko
Review №95

Ive been to Central Auto Body a couple times and the last time I needed something fixed I went to the Capitol Hwy location. There was some miscommunication over what I wanted to get fixed which kind of sucks but they were very accommodating and let me come in last minute to get it corrected before I leave for a road trip. Overall they have very good customer service and even though there was a slip-up Id still recommend them.

No
Review №96

Helpful, Friendly, and Honest. Many thanks to Chris and the rest of the folks for their time and explanation. Will recommend to family and friends though I hope they don’t need it!!

Da
Review №97

It is difficult to find a body shop that you can trust. You really dont know how much things cost and how long it takes to do the work. For the most part it is a flip of the coin or where your insurance will allow work to be done. I had a so so experience at another shop and went in search for a second opinion, which led me to Central Auto Body. They had some great reviews online and I thought I would give them a try.From my 1st phone contact I knew I was in the right place, genuine non sales approach to doing business. Brought my car in got an estimate and felt same level of concern from my estimator. Went back to the shop several times during the fix to see the teardown look at what needed to be fixed and shown price of parts online. I was on a budget since car repair was coming out of pocket, guys worked with me and showed me places I could repair vs replace components.If you are looking for genuine personal, transparent car care this is absolutely the place. Thank-you again Aaron, and Doug. You guys Rock!!

K.
Review №98

Had my excursion worked did an okay job

Mo
Review №99

Professional and easy to work with. We’ve used central auto body @ capitol two times now & have been very pleased with the outcomes. Highly recommended.

Ad
Review №100

Friendly, great quality work within the time frame to get a minor fix on my rear bumber. Highly recommend them to get any work done. 5 star! Thank you central auto body!

Information
30 Photos
100 Comments
4.8 Rating
  • Address:9741 SW Capitol Hwy, Portland, OR 97219, United States
  • Site:https://autobody123.com/
  • Phone:+1 503-719-4240
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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