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Ron Tonkin Acura
9655 SW Canyon Rd, Portland, OR 97225, United States
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Ron Tonkin Acura
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Kr
Review β„–1

They had the exact car I wanted so I contacted the dealer online. Marshall responded quickly and had the car ready to go when I got there. The paperwork went quickly, there was no pressure to buy dealer add-ons (much appreciated) and I was able to drive off feeling good about the transaction. This was by far the best car-buying experience I’ve ever had! Many thanks to all the staff involved in my deal πŸ™‚

Jo
Review β„–2

Always professional and dependable. Their loaner car system makes any work necessary more do-able. I strayed away but I have returned as I had some horrendous experiences with another local mechanic which will remain nameless. Ron Tonkin knows their stuff, knows my vehicle and I sleep better (and drive better) knowing theyve done the service.

Jo
Review β„–3

Service was great. A little disappointed that I didnt get called about the recommended service. I was waiting for car, but decided to get some lunch and left. So in never heard then call me. I would have gotten my recommended work done. Brake fluid exchange and power steering fluid exchange.No big deal. Guess, itll have to wait for next trip.

Jo
Review β„–4

Had a great experience start to finish. While my car was being serviced there was great communication, it was ready on time and everyone was very professional. Absolutely no pressure on making any decisions on the spot.

Je
Review β„–5

Fantastic service department! I go back every time because they make it so easy. It’s the Ritz Carlton of car service!

Re
Review β„–6

Everything was easy and well organized. Came in for an oil change and check up and it was faster than they said it would be. The waiting room is nice and clean and you also have the option to sit outside which is nice because then you don’t have to wear a mask. They didn’t add on a bunch of services I didn’t need like other places do. Everyone was professional and courteous. We will definitely be coming back!

Je
Review β„–7

I just upgraded to a Honda Odyssey and traded in my Toyota Corolla! Julian helped me and was so great! He was super helpful and patient with all of my demands! Lol. Everyone at the dealership was super friendly and helpful and made the whole experience easy! I’d definitely recommend Ron Tonkin Acura!

Ti
Review β„–8

This was the best car buying experience ever! Every person, from managers to finance to sales are phenomenal. Head over to RT Acura for your car needs and ask for Shawn. We are so thankful for such a smooth and transparent experience, as well as a GREAT deal on our new Acura!

Br
Review β„–9

Julian and Becki made the whole process as smooth as butter! Definitely not disappointed in how well they took care of us!

Ga
Review β„–10

It took a couple trips but these guys are the best. Easy to talk, minimal pressure and candid (appreciated) honesty. This is an Acura dealership and worthy of the flagship status, but dont expect to buy something at a low ball price. After EXTENSIVE research I paid a fair price for a great 2018 MDX . At the end of day a few hundred dollars fades away over time. Car availability is very limited, both new and used, and everyone need to make a living.

Th
Review β„–11

I was looking for a used car on the internet, and found a 2012 hybrid Toyota (mine now) posted on the website of Ron Tonkin Acura. I was really into the car. Thanks to Julian Woods, the friendly and patient sales associate I met with, I was able to test drive the car and make the greatest deal ever. I would say I am more than happy to recommend everyone else coming to this Ron Tonkin location because they have the best customer service!

Er
Review β„–12

Bad customer support services and false information regarding place order for car. I placed the order for the new TLX Type S back in August. The manager and sales man told with it was going take about 90 days till the production of my order and want me to put a 3k down payment to process the order. They charged me the dealership mark up of 3k and its seems reasonable if Im going to get it in November or December. Recently, they called give me the new date which is to 2022 mid February since the car is not even making it yet. I wanted to get my deposit back and take my business elsewhere. However, They refuse to give my deposit it back and reluctant on reduce any of the mark up they charge on this car that they will deliver late. They said I can cancel the order but I wont get the deposit refund. This TLX type S are available to another dealership with almost the same mark up minus the wait at but Ron Tonkin Acura will not refund my deposit. They insists me to continue the ridiculous amount of waiting without any compensation or any help to speed up or refund. Just wait as they said. Im tired and sick of this horrible horrible dealership. All they want is to over charge you and never deliver. This will be the last time I ever deal with Ron Tonkin Acura dealership. I know after I post this review they will trying to mess with me by give me extra charges or make me wait even longer but I have to stand up for the right as consumers. Even go up against the big guys like them. Just tired and frustrated with their bs.

Ka
Review β„–13

Excellent, fast, friendly service! We had one known recall on our vehicle, they found two more and were able to take care of all three in a couple hours! Worked out great!

Ma
Review β„–14

Thanks Ray Amstrong for helping me get the car - love it and appreciate your customer service

Sy
Review β„–15

It was quick and painless. Jeff was great! He took care of my car and I was able to pick it up on the same day I dropped it off.

Jo
Review β„–16

The entire selling process with Ron Tonkin Acura was a smooth and easy experience. I would especially like to thank Ray Armstrong, Ray was quick to respond, very accommodating and knowledgeable. We came to a mutual agreement on price and closed the deal quickly. Becki in finance was also a pleasant experience, all was done quick and easy! Thanks to the entire team at Ron Tonkin Acura!John

Da
Review β„–17

Sales team was helpful and respectful. Not a high pressure approach at all. They provided options when our β€œpre-qualified β€œ financing turned out to be less than awesome. The paperwork took a long time and we were at the dealership nearly 4 hours. Not all their fault given our financing woes. We left the purchased car with them so it could get a couple of tires changed and get detailed. Interior detailing was pretty good but the exterior was not good at all. Scratches were not polished out, windows are so water spotted that in the sunlight it’s difficult to see clearly. Overall happy.

Da
Review β„–18

I am a buyer from out of state and Ray and the team provided a transparent no haggling experience. Was able to use a loaner car while they put some new finishes on my RDX. The car itself is great. I am glad I got it and glad I worked with Ray and the team. Thanks!

To
Review β„–19

I had the pleasure of working with Noah at Beaverton Ron Tonkin Acura. He was very helpful, extremely informative, and overall a nice guy. There was never any pressure and he never tried to upsell me. I told him what I wanted and how much I had to work with and he made it happen. Would definitely recommend Ron Tonkin Acura to anyone looking for a car. I got home from signing papers and when I got home my wife said, β€œThat was fast…” they had me in and out of there in no time. Highly recommend!

Ga
Review β„–20

Great experience! Thanks to Shawn and Jolie for their help.

Su
Review β„–21

A little short staffed or mismanaged resulting in longer than usual/expected wait time to drop the truck off for a confirmed appointment. Other than that, all good.

Su
Review β„–22

Everything went fine, no pressure to do any additional work I didnt want done at this time. Quick and efficient.

De
Review β„–23

I was in a troublesome 2010 Mazda 3, and Ray Armstrong put me in a 2013 Honda Insight. Ive had this car for about two weeks, and already the savings on gas is impeccable.The whole staff is friendly from sales to financing. Rays technique of being transparent, then letting me walk away gave me more confidence in him. I ended up buying a car from Ron Tonkin Acura, because they give you the facts, then let YOU decide.Go to this dealership!

Pe
Review β„–24

I bought a New 2021 RDX Acura! Ray Armstrong was my salesman.Its a Beautiful SUV with all the bells & whistles!! It has so many features & benefits!! Ray Armstrong was very detailed with us on how everything worked & was very helpful showing me how to use everything!!We test drove other cars at other dealerships but found that Ray was the Best Salesman & pointed out all the great things about this SUV.I highly recommend test driving a RDX Acura & be sure to ask for Ray Armstrong!!!

Ed
Review β„–25

Excellent Customer service!!! I purchased a used 2015 Camry and the day after it arrived a check engine light went on; nothing major just emissions. Me being all the way in Michigan it wasnt as easy as taking the car to the dealer. I called my sales rep Ray Armstrong and he told me to get it fixed and they would reimburse me the money. Sure enough I received a check in the mail. They stand behind their vehicles even after the purchase is done! This sets them apart from any other dealer. Thank You!! Ed

La
Review β„–26

Under promised, over delivered! Acura Service always goes above + beyond to accommodate scheduling + service needs. Today James was able to squeeze us in to a full service schedule + have all work completed this afternoon, hurray!

Ja
Review β„–27

We have to drive down to California in a few days, but needed an oil change. When we checked their service schedule, it was fully booked until 2 weeks later. We contacted Rich at Sales department and explained our situation. He graciously understood our situation and worked out with Mark at the service department so that we could drop off our car and they would squeeze ours in whenever there was any open time in between. I went to the dealer as soon as they opened this morning and dropped it off. Since I didnt have a ride, I asked Mark if they could possibly work on my car sooner than later. Mark managed to squeeze mine so quickly that I didnt have to wait even for 30 minutes.Their customer service from the general manager, Jim Brown, sales manager Rich, service person, Mark, is top notch! Thank you, Ron Tonkin Acura!

na
Review β„–28

Just a routine oil change service but what impresses me is the timely, efficient, and professional manner in how they operate. I ended up having air filters replaced and new wipers and even with checkout I was literally only there for 45 minutes. I might also add that they are the nicest people too!

Bi
Review β„–29

Ron Tonkin Acura has an outstanding service department. The manager (Mark) has a deep understanding of customer satisfaction.. They have always treated me well and are very willing to work around my schedule.

Lo
Review β„–30

The service people were kind and accommodating. My car was repaired within the time quoted and they even found time to work in an oil change while my car was there for warranty work. Highly recommend!

De
Review β„–31

I did not have an appointment as my car acted up on the drive home and they were closed. Left a message and the next morning I was there when they opened. I had little hope that they would actually get to it that day. Much to my surprise when I called to check in they had identified the problem and had it repaired that same day. Derrick Flaherty I cant thank you enough for your courtesy and concern to get me back into my own vehicle that day. Great, painless experience.

Ji
Review β„–32

Always great customer-first and reliable services at Ron Tonkin Acura.

Vi
Review β„–33

I located my car online after searching off and on over many months. Deante Hopkins was professional and great to work with to arrange not only financing but also driving the car out of town to save me hours more driving into Portland. Ron Tonkin Acura is my first and highest recommendation for great cars at a fair price. Five stars!

di
Review β„–34

We were with Ray Armstrong for test drive this morning. Ray Armstrong is such an experienced and knowledgeable sales, he performs his professional services with no hurry, patience, hilarious, friendliest person I ever encountered! Highly recommend him to anyone who really want to know inside out of cars! Keep it on, Ray!

Sh
Review β„–35

Great staff! Noah Olson in sales was super helpful and patient, as was the financing officer, Becky.Excellent place to buy a car!!

Ma
Review β„–36

Went in just took look, left with a car. Julian was very helpful, no pressure. Really appreciated the time they took with me, it was a big commitment and he made it pretty painless.

Ma
Review β„–37

Best experience ever! No high pressure sales tactics. Team is professional, friendly, attentive and listened to my goals and personal needs. From arrival to departure, the visit was easy and comfortable. I would definitely recommend your next purchase with Ron Tonkin Acura. Be sure to ask for Gian!

Su
Review β„–38

I wanted to write this review to share my experience with Ray and Joe at this dealership. I was in the market for a Prius Prime/PHEV, and they had received a 2012 model a few days ago. From the beginning, the communication was prompt and accurate. I test-drove the Prius and loved it. I would have bought the vehicle had a brand new one at another dealership not come available around the same time. Having said that, I would totally consider these guys when Im in the market for another vehicle and recommend them to those who are currently looking for a new/used vehicle.

Ja
Review β„–39

We drove three hours out of our way to come here. Worth the drive! We purchased a used 2012 Jeep Grand Cherokee. Very responsive staff, multiple financing options, and very high quality used car. Will recommend to everyone. Ask for Ray Armstrong!!!! He went out of his way to make sure we were taken care of. Very responsive !

Ph
Review β„–40

This was my first experience with the service side of Ron Tonkin Acura. From scheduling my appt. to drop off, and driving away from my appt. The associates at R.T. Service was absolutely flawless. Friendly, professional, and went above and beyond taking car of my new car!!! Thank you!!!

Ji
Review β„–41

My wife and I have purchased four Acuras from Ron Tonkin Acura starting in 1992. They have always given us top notch service on our cars. Two πŸ‘s up for them!

ru
Review β„–42

Ron Tonkin Acura was super organized. Felt super weird test driving the vehicle without a sale consultant in it. But I loved how Deante was able to pair me up with Noah when he was not in. I was able to test drive the vehicle first and Noah had set aside time for another appointment on a weekend with my mom. Not knowing that Noah was still our sale consultant. I love how we were able to stay with one sales consultant. Noah was honest and who was able to go in details the buttons, settings, and knobs. He even drove us to the bank! Who does that, I have never heard of other dealerships going beyond that. Finance manager was straight forward about financing the vehicle that would help get the best interest rates. After a long search and foot work of researching other vehicles that are only AWD for my mom, she was happy to drive off the lot with her 2021 Acura TLX AWD. I’ll definitely be back to Ron Tonkin Acura for the next vehicle. Thank you for the most best experience and not rushing us as other locations would!

Ed
Review β„–43

Ron Tonkin Acura Service Team does a fantastic job of listening to the customers concerns. They are always willing to work with our schedule to minimize the interruptions of having scheduled or corrective maintenance done. Thanks for being customer focused, it is very appreciated.

Ma
Review β„–44

Always very friendly and respectful, the technician that did the alignment on our Honda S2000 I found some extra things wrong that we werent even there. Alignment was done quickly and accurately, for a fair price. Will definitely be back.

Ma
Review β„–45

In for a routine service today, Shelley did a wonderful job answering my questions and taking care of my car. Seems the excellent service never fails!

Co
Review β„–46

Would have thought automatically check A/C beings it was 99 degrees today at pickup( 1.00 pm) 80 degrees at 10:00 am… little to no cooling , set at 62 interior. MDX had not been in for months. All other for $1,700 seems to okay thus far. Otherwise a 5… just seemed intuitive

Ar
Review β„–47

Highly recommendable. Services and accomodations were great and we appreciate their patience with us as we kept changing our preferences. Deontay helped us through the whole process and did not pressure us to buy anything extra. James from finance also did a great job and also did not pressure us to get anything we did not want. Kudos to their team.

Sh
Review β„–48

Love the service here. Been going here for 5 years now for my car to be serviced. I will be continuing to return.

gr
Review β„–49

I was very impressed with the outstanding service I received when I took in my 2015 Acura TLX for service. Shelly was the best service manager I have had the pleasure to have worked with. I arrived 30 minutes before my scheduled appointment and did not have to wait as they immediately took my car and performed the B1 service. They did an excellent job in only 35 minutes. Shelly came to me sitting in the lounge and updated me on everything that was accomplished and what maintenance will likely need to be done during my next service. The cost for the service was also very reasonable. I am so happy with the overall service that I have definitely become a customer going forward.

Sh
Review β„–50

Made appointment for recall and oil change by phone. Was told I’d be given a loaner car. When I arrived for appointment 6/10 service desk there was no notation of the oil change nor loaner car. And was told it would be about 4 hours since I had a loaner. It all worked out fine and service completed. Errands completed.

Pe
Review β„–51

Got there 8 minutes early but that was not a problem.They started the paperwork right away.I showed them an email coupon I have received from them and they adjusted my fee on the spot.The service took less than anticipated and I was there only about 20 minutes or so, not anticipated 45 minutes.Asked for a bottled water and got it pretty quick.Overall, it was pretty good experience.I am definitely going back to this place to service my MDX.

ti
Review β„–52

Loved the service dept at Acura. Went for an oil change, plus the other checkups. They found a nail on the tire and repaired for no charge. The service manager was super nice. Everything from start to finish took 40min. Very impressed!

Ma
Review β„–53

I just purchased a beautiful MDX Acura from Ron Tonkin in Beaverton and I love it! The sales staff couldn’t have been more helpful and informative. The car is beautiful and driving it home was a joy! Noah took the time to go over everything on the car with me until I was comfortable driving it off the lot! I can’t recommend Ron Tonkin and their wonderful stuff enough! Thank you.

El
Review β„–54

We love our 2005 Acura MDX (it is still running pretty well at 282,000 miles), so decided our next car would be a newer MDX. We had a great experience with Ron Tonkin Acura. Noah was pleasant and never β€œpushy.” He helped us find just the right car. It had always been serviced through their service dept. by the previous owner, and it is in great shape as a result.With regard to financing, everything went smoothly. Rich and Becki were quite efficient and helpful with regard to securing the loan and dealing with the multitude of papers to go through and sign.We highly recommend Ron Tonkin Acura.

Ka
Review β„–55

Shawn was absolutely wonderful to work with. My husband and I went in at the end of the day and Shawn took the time to let us test drive the car we wanted and was a joy to work with through the entire deal. I never felt pressured to make a decision and Shawn provided me with the best options for my situation and I ended up with the car I went in to get!

Le
Review β„–56

Me and my boyfriend Tre just bought are first nice car here and Noah Crise and Becki Burr made the process so easy and comfortable, Noah was especially transparent and really made the sale feel right also did the best job working with our schedules and staying in touch, He even showed us how to use the little gadgets in our new car. Stayed later than he even needed to to help. I’m truly grateful for the experience that we have had with him. Such a great guy! The waiting room was sooo clean too and they even had area outside. I can’t say enough good things about this place. The rest of the staff even had such a friendly manner about them.

Ke
Review β„–57

Anthony was phenomenal! I’ve never experienced a car salesman of his caliber. His understanding and delivery was top notch. Anthony knew the brand but he also connected us as people to the experience of buying a car. He didn’t pressure us at all. He delivers on all his promises as well!

Al
Review β„–58

The service at the Beaverton Acura dealership is by far the best that I’ve ever experienced. They are kind, courteous and they go out of their way to make sure that everyone’s needs are met. As an example I came in with my 3 yr old grandson and they gave him a brand new Hot Wheels car and granola bars. Changed the TV to cartoons which made him feel so special. He was having a bad day because of his allergies. So the attention was so special. I have never had such special experiences before. They are the best!!

Em
Review β„–59

James at Ron Tonkin Acura in Beaverton was a great professional to work with. I was visiting area from out of town and had a problem with my key fab. Had my vehicle towed there after hours. James called me first thing in the morning before I even had a chance to call. He kept me updated the entire time they had my vehicle. Took care of a recall that I was unaware of. James and Tonkin Acura provided stellar service, I highly recommend and I love my Acura MDX.

Ma
Review β„–60

I was very impressed with the professionalism i feel i received from the staff at Ton Tonkin Acura dealership. i really felt comfortable with Shawn Freeman, the sales man. i felt as if he were selling a car to his own mother. im very happy driving around my new used MDX. thank you all

To
Review β„–61

This was one of the best albeit an expensive scheduled maintenance on our Acura. The experience was easy, seamless and $1000 less expensive than that other Acura dealership in Portland.

D
Review β„–62

Perfect customer service. Was super impressed as this was my first time to this Acura dealership.

Je
Review β„–63

Excellent customer service and reliable and high quality cars. Highly recommended.

An
Review β„–64

Never taken car to a dealer for service and I have to say that was the BEST expirence Ive ever had..very fair honest and knowledgeable.

Br
Review β„–65

Had a great experience with Ray when another dealership wouldnt give me the time of day. Thank you!!

Ma
Review β„–66

We had the pleasure of working with Shawn F. What a breath of fresh air! He wasn’t pushy, didn’t try to upsell, and made the process hassle free.And James in finance was also fantastic to work with. These guys are great to work with and do a superb job at customer service. Will certainly be buying our next car from Ron Tonkin Acura!!!

Di
Review β„–67

The whole experience from inquiry, test driving to purchasing was very smooth. The staff members were kind and willing to address all questions, Gian did a top notch job making sure the whole process was fluid. I would definitely recommend Ron Tonkin!

pa
Review β„–68

Amazing dealership. Literally did everything they can and helped me purchase me can down until the last second. Shawn and joe are true professionals!! No complaints or anything bad to say at all!!

Sh
Review β„–69

I took my car in for a specific job. I was told it would take about 2 hours. I was out of there in 1 1/2 hours with the job to my satisfaction and great service.

An
Review β„–70

We are always treated so well every time we visit Ron T Acura.We trust them and appreciate their professionalism. Thank you Derrick!

M
Review β„–71

***Updated Review***I am so excited to update my review. Shortly after I posted my original review, I was contacted by the Jim, the general manager and a stand up guy! He wanted to make things right from the get go, and certainly did. Although it’s never fun to leave a bad review, I feel like this experience was an open door for the folks at Acura to showcase their integrity and commitment to customer satisfaction. Our communications with Jim via email and phone were awesome. Honestly, I may just email him periodically with updates on my Acura TLX adventures, because he was one of the most pleasant people to deal with. ***Acura, give the man a raise***I am even more jazzed about my purchase than ever! I’m bumping my review up to five stars for not only for making things right, but for the relatively simple and straightforward process, prices set at fair market so that there is no haggling and for a fantastic product! Thank you Acura!Original Review:I hate leaving these kind of reviews, but I’d like to get my voice heard and maybe remind others to always cross your Tβ€˜s and dot your I’s. I love the car and the process was relatively easy, however we sadly left with a slightly bad taste for the following reasons. We were told that all weather mats were included with all certified cars. This small win really sweetened the deal, especially since there was no negotiation on the sticker price of the car. We didn’t question the sales person at all, and took him for his word on this. After all the paperwork was signed and we were given the keys to our new car, we realized the mats were missing. We were told that there was a mistake and mats were not included. We got that shoulder shrug/sorry for your bad luck sort of apology and we’re sent on our way. This doesn’t seem like a big deal, but when you are trusting your sales person to give you all the facts on a pretty significant purchase, it makes you question everything that was said. To add insult to injury, our gas tank wasn’t even filled which was another promise on all certified cars. This is my first Acura, and I absolutely love it so far, but things could have easily been made right, especially at the price point.

ra
Review β„–72

Everyone at this dealer was super helpful and made the experience of buying my first car super easy and smooth going!

Al
Review β„–73

My salesperson Shawn was amazing! He and James the finance manager were so kind, patient and transparent with me throughout the entire process. I feel so lucky to have gotten them especially since this was my very first time purchasing a car at a dealership. They were so easy going and helped me figure out the best deal I could get on my interest rate as well as on full insurance. They really went the extra mile and I cant say enough how much I appreciate and recommend them!

Su
Review β„–74

I am always promptly greeted by a professional and friendly team.The service is both thorough and on time. If there are additional items that are in need of replacement the Service Tech will let me know and provide costs along with timeline needed to make any additional repairs. There is never pressure to do so either. I’m given a print out of any future maintenance requirements that outline costs and time needed to complete maintenance. If need be I am provided a loaner car. My husband and I have been very pleased with the quality and level of service we have received for our vehicle.

Cr
Review β„–75

Great service. Anthony Valenzuela was very attentive and helpful. He made our first car purchase experience easy and enjoyable. Thank you. Highly recommend

sh
Review β„–76

Most wonderful staff. They were very helpful and went out of their way to find us a lender that would offer us a better interest rate. We ended up getting a loan at half the interest rate that other lender offered. They found us a newer vehicle that met all our needs, they really listened to what was important to us in a vehicle and made it happen. They stayed late to make sure we were taken care of and treated us with respect. Definitely recommend purchasing from them. We will back when ready to purchase again.

Al
Review β„–77

Replaced the oil in the engine and gearbox, very nice staff especially the man who took orders, quickly and conveniently. thank you team!!!

Jo
Review β„–78

Courteous service dept. Prompt and thorough service . Will be sure to use them again.

Do
Review β„–79

Shawn, the very helpful, friendly and understanding sales rep, guided us through the process, so we ended up with an amazing new car!! We appreciated all that he did to provide a great experience in car-buying. Thank you, Shawn!!

St
Review β„–80

Always a pleasure working with the team at Ron Tonkin Acura. Professional, friendly and very knowledgeable.

Da
Review β„–81

We have been using Ron Tonkin to service our ILX for a couple of years. When we decided to upgrade to the RDX we went back again. Ray helped get the exact car we wanted with excellent terms. Everyone has been great at this dealership. Always professional and friendly.

Au
Review β„–82

The Service representative, Shelley, is always so kind and helpful, I actually enjoy getting my car serviced.

Te
Review β„–83

Fast, friendly, efficient, helpful. Very nice and easy to work with πŸ‘πŸΌ

Em
Review β„–84

This is the BEST dealership I have EVER bought a car through!! I saw an add on AutoTrader for a car that I wanted. I called the dealership, and Ray Armstrong answered. He was very polite and professional and answered all my questions. I wanted to buy this car very badly, but first I needed to trade in my current car. Ray was able to give me a very high trade in value for my car, and the best price possible on the car that I purchased at the dealership.Ray was excellent in ALL areas! I very much enjoyed working with him! We set up a time for me to come in, and he had all the paperwork totally ready to go when I got there! I was in and out in only 1 hour and 45 minutes!!!!! Yes, you read that correctly!! He traded in my car, and I purchased the new car that quickly! The transaction was seamless and efficient. But it also wasn’t rushed! I had plenty of time to ask questions, and to make some small talk, too!Also, I I worked with Becki while I was there. She works in the finance department, and she was absolutely amazing as well!! Very thorough and knowledgeable! She is great at her job!In conclusion, Ray and Becki were just absolutely fantastic, and I want everyone to know that Ron Tonkin Acura in Portland is THE place to go!! :)

Je
Review β„–85

Jeff in the service department was friendly and very helpful about what was recommended for my acura. They were quick and thorough with the service.

Li
Review β„–86

Always amazing service. They are quick, have a comfortable waiting area stocked with snacks and drinks and magazines too.

Ca
Review β„–87

I brought my RDX in for oil change and ongoing problem with scraping noise in wheel. It was taken care of in a timely manner.

Le
Review β„–88

This was one of the best vehicle purchasing experience that I have ever had. Shawn Freeman was a great sales person to deal with great guy made to the order to deliver process smooth. This dealership knows customer service and knows how to treat you right. Thanks Shawn & the team!

He
Review β„–89

Wonderful, no pressure experience buying a car at Ron Tonkin! Shawn Freeman was very helpful, from start to finish. I never felt rushed during the selection process, or dismissed when I had a concern. I love my car as well!

Ch
Review β„–90

Recently purchased a used CPO Acura. Walked in and test drove a couple vehicles. Had no issues and wasn’t pressured to buy. Weeks later I decided I’d go with a specific model and completed the purchasing process without issues, took about two hours. Mark Jensen was my sales specialist. He did a superb job and was on-point throughout the process. If considering an Acura, I highly recommend purchasing from Ron Tonkin.

Wi
Review β„–91

Great service! Genuine and to the point.

um
Review β„–92

I’m always impressed with the outstanding Customer Service I’ve received over the years! We own a 2004 RL and a 2016 RDX and both vehicles are in excellent condition, because of the quality of the regular maintenance performed by your mechanics! We feel so fortunate to have your dealership to relay on β€” your integrity and professionalism are things we can always count on! Thank you very much!!

Jo
Review β„–93

James in the service department is a wonderful and knowledgeable help! We weren’t big bill clients and he did everything possible to make our experience seamless and without any pressure. Would definitely go back and would definitely recommend!

Ma
Review β„–94

I had Derek (sorry if I’m spelling your name wrong!) as my service advisor. I needed to get my alignment fixed because it was thrown off moving up here from California. It took about an hour for my appointment, I was expecting a lot longer. He was very nice, welcomed me to Oregon & gave me a voucher for a car wash/vacuum since they stopped their service due to COVID. I thought that was really cool alternative route. I was nervous finding a new dealership to go to since the one back home, I’m good friends with everyone. However, I’m really satisfied with the customer service & prompt work they provided for me. Super excited to have these guys 10 minutes away from home πŸ™πŸΌ

Ty
Review β„–95

They got me in a week before I was suppose to even go in, and they finished it super quick with a beyond helpful staff! Even included a free car wash coupon!

Br
Review β„–96

Great evaluation and purchasing experience with Anthony V. at Ron Tonkin. Helpful, low pressure, extremely knowledgeable. If you are in the market, cant recommend them enough!

kh
Review β„–97

Went for a quick oil change. Sat down to wait and got comfy, and before I was settled in my car was ready to go. Team took care of me.

Ma
Review β„–98

Friendly staff and good buying experience. They even searched other dealers to source the exact car I wanted. Recommend you stop by if youre in the market for an Acura.

Re
Review β„–99

Staff and service was really great! The gentleman helping me was very kind in answering all of my questions, as I’m not from the area and had a lot.Super efficient and would recommend.

Aa
Review β„–100

Courteous, professional, and most importantly, they were on top of it.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:9655 SW Canyon Rd, Portland, OR 97225, United States
  • Site:https://www.rontonkinacura.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 503-292-0662
Categories
  • Acura dealer
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
  • Motor vehicle dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–5PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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