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Advance Auto Parts
625 Yellowstone Ave, Pocatello, ID 83201, United States
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Advance Auto Parts
Comments
Er
Review №1

Many items low on stock, or even just completely out, but I got what I needed and they were friendly and helpful.

Je
Review №2

Very impressed with the customer service the gentleman took his time to look things up didnt act as if it was inconvenience or anything Im very happy and will return pricing seemed very good

re
Review №3

Not the best selection especially in the area of motorcycles but the staff was very helpful and willing to go the extra mile to try and find if they had what I did need and they were able to find some of the things that I needed and for that I definitely give them 4 out of 5 stars

Ch
Review №4

They have good sales but their everyday prices are high

Jo
Review №5

Knowledgeable on all my options for what I needed.

Go
Review №6

This has been one of two places to go for parts and to have them in stock. My Grandpa and Dad trust them and therefore I trust them. Never have I regretted a purchase from there. Thanks!

Ra
Review №7

I went there to utilize their loaner tool program, the employee was so nice and helpful. Just over the top customer service

st
Review №8

Nice big selection of tools to choose from

Mi
Review №9

Friendly and helpful counter service, parts were in stock, prices seemed on par with other auto parts suppliers.

Le
Review №10

It was great they got me the things I needed for me with a good deal.

He
Review №11

Great place to do business.... The guys there know there stuff. And competitive pricing.

Ch
Review №12

An easy visit :) Very friendly, and helpful clerk.

Sh
Review №13

Only guys in town with a working alternator tester all others failed should have made an epic fails video. Mechman alternator bad haha ya right.

Je
Review №14

Definitely recommend over Auto Zone

Ja
Review №15

Friendly Service and KnowledgeableGot me taken care of

Jo
Review №16

Great prices and customer service. Have same day delivery if needed. Tho the only bad thing is some of the delivery drivers have horrible phone manners if you have to talk to them. Other then that great place and prices.

Ja
Review №17

Yes they have them parts to keeper going mlm ince fok to. Yepper thank ya

El
Review №18

AAA..mazing! service

Gr
Review №19

Great people who know what they are doing very knowledgeable and are willing to find the Parts that you need

Al
Review №20

Very helpful and cost efficient.

Cl
Review №21

Great staff, tons of help.

Ty
Review №22

Great with getting online orders ready. They have the best prices for car batteries at the time I went. The only reason why I give it a low review is because I showed up to pick up my battery with the expectation for them to install the battery (they advertise this everywhere for free) but once I get the battery I ask them if they were going to help me install it. They said they couldnt because they only had 3 employees in the store. At this, I was pretty frustrated because I came to this store because they advertise that they will do the installation. It didnt help that I had to do the installation by myself with a baby. At least I wish the employee could have helped or apologized that they couldnt help. I definitely felt like I was the burden and an inconvenience in this store. I do recognize that people have bad days and they are just too busy. I get it. I too have been in their shoes but I sure as heck do my best to treat my customers kindly and at least validate and recognize my customers situation. I just wish they could have had better customer service skills in communicating to me that they would like to help me, but they just couldnt. I am open to an apology and I will be glad to take down this post and write a glowing positive review if you just apologise in a reply to this. I want to be a loyal customer.

Wa
Review №23

I have liked everything so far. Theyre friendly with great customer service. They are very knowledgeable about the products they sell. If they have a question they will also read the label and tell you whether its the right product and the process if necessary. Its within walking distance of several other businesses that people use frequently.

Ma
Review №24

Jeff helped me with my UPS drop off and he was great! Kind, fast service! Thank you thank you!

Wi
Review №25

This is a real great place good atmosphere and nice customer service usually people will forget your name seconds after but the person helping me thanked me as I was walking out the door

Ji
Review №26

These folks are the real deal, not only do they know what you need, they help you install it.

Bo
Review №27

Its a great place to find what youre looking for.

Ru
Review №28

Great staff very and knowledgeable

Tr
Review №29

Prices are pretty much equal in price to the local competitors on the same road. The service unfortunately is severely lacking, although they’re helpful when you finally make it up to the counter it takes practically forever for someone to assist you. It’s not my go-to parts store and at the pace they work it probably never will be.

Te
Review №30

They were very helpful. I was able to get what I needed in one stop

No
Review №31

Clean..fast service.. Friendly employees.. Didnt have stuff in inventory.. But good otherwise.

Sh
Review №32

Has a lot of parts, probably more than the competitors. A bit slow to make a purchase depending on who waits on you. Not my first choice to visit, but they may have what the other guys dont.

Co
Review №33

Ive had a few problems with vehicles, and this guys are great. They have what I need, they have better prices than most places, and they typically know what theyre talking about. Except on Spark Plugs. Dont believe anyone that says spark plugs are pre-gapped.

jo
Review №34

Knowledgeable staff. Large assortment of parts in stock. Very friendly.

Cy
Review №35

Ive been shopping with these guys for years. The staff there are incredible and know what they are talking about!!!

Ty
Review №36

Very helpful in getting my issues diagnosed.

Su
Review №37

They are set up well and very helpful when you need help

Ap
Review №38

Even during covid they still make it possible to get parts by curbside or delivery. Knowledgeable.

Ja
Review №39

Very intelligent employees lot better than other places

Pa
Review №40

Steve really went out of his way to help me solve my ongoing automotive issues. World class service.

Da
Review №41

Purchased a part recently that was $17.00 below competition . Always friendly however the part that was told was there wasnt so I had to drive to another location

Ja
Review №42

Good prices, great service

Ke
Review №43

I work there its an awesome job

Qu
Review №44

Hope I went on a bad day. Severely lacking customer service.

Mi
Review №45

Great customer service and they have quality parts

Je
Review №46

I ordered parts online to be picked up in the store and when I got there they informed me that the parts I ordered were not actually in stock so I asked for a refund and the guy took about 30 minutes to get the refund and he complained about working there the entire time

Ke
Review №47

Awesome!!!

St
Review №48

They are always so helpful at this store!

Ke
Review №49

Good variety.

Ge
Review №50

Great

Do
Review №51

Excellent service

Wa
Review №52

Had the parts I needed and very friendly

Ta
Review №53

Friendly and fast

Information
6 Photos
53 Comments
4.3 Rating
  • Address:625 Yellowstone Ave, Pocatello, ID 83201, United States
  • Site:https://stores.advanceautoparts.com/id/pocetello/625-yellowstone-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 208-233-4509
Categories
  • Auto parts store
Working hours
  • Monday:10AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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