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GCS Glass & Mirror
20634 N 28th St Suite 150, Phoenix, AZ 85050, United States
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GCS Glass & Mirror
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Er
Review №1

Garrett and his team are the best in the business. The glass was on time and was installed as promised. And Matt and Brendan are fantastic technicians and the showers look fabulous. The best trade I have worked with on 2 different remodels. 5 stars is not a high enough rating....love these guys.Eric

Pi
Review №2

GCS Glass & Mirror was absolutely outstanding! It took a couple of tries to get everything up but that’s because the lag of getting materials on our end due to Covid. Once everything was measured by Andy the MEASURING WIZARD! (most precise measurements I have ever seen) for all of the glass to be ordered, which was floor to ceiling on two sides of the shower, putting braces in the ceiling turned out to be a bigger deal than we had anticipated. No problem for GCS Glass & Mirror! They made modifications that were necessary for the floor to ceiling glass and brought it back for the main install which was done by Adam and Joe. Watching these guys work and adjust the glass and put in the clips to hold glass was absolutely amazing.Because adjustments had to be made in order to accommodate our bracing, the door needed to be redone so it would be a perfect fit and there was no gap. Nick and Joe installed the corrected door yesterday and it is an amazing work of art. I wish I could load a picture for everyone to see how beautiful it is.We have GCS Glass & Mirror slated for two more bathrooms to be completed this year. I would highly recommend them they are so easy to work with and they are so willing to make any adjustments that need to be made in the process of completing your project.Jodie N., Cave Creek AZ

Na
Review №3

We are a custom home builder who recently started working with GCS Glass. On our very first project with GCS we were in a time crunch situation to help our clients get moved into their home early. Garret and his team went above and beyond to get everything fabricated and installed in time for the familys move in date and provided excellent service in the process. All 3 shower enclosures turned out great and we look forward to working with GCS again! Highly Recommend!

Bo
Review №4

Great firm to use for all our shower enclosures. Prompt, courteous, professional.Highly recommend them!

Ti
Review №5

Marco and Donny got to our home 15 min early, started laying down drop clothes, and proceeded to bring sheets of high quality glass upstairs into our master bathroom. Within a couple hours they left us with a gorgeous shower glass enclosure that was professionally installed. We were impressed with their expertise and efficiency. No wonder they are so sought after. GCS has talented installers. Lucky us!

Te
Review №6

I would highly recommend this company for your shower door. Brandon was quick to respond to my request for quote. He provided excellent details about the options and prices including pictures, all in text so was very convenient. The pricing was very reasonable compared to other companies as well. I was impressed with the person who came to measure as well as the installers. They did an excellent job of install and I cant be happier. I purchased the Starphire option which I would recommend, it is beautiful! I will definitely be using this company when I remodel my Master Bath next year.

Be
Review №7

Brendan, Jay and Andy were prompt, professional, and did a beautiful job taking measurements and installing my shower door Great company and great staff!

St
Review №8

GCS Glass was the only company out of 4 or 5 that I contacted that would provide the design that we wanted. Their price was very competitive even though the other companies were quoting plain glass without the grid on it. They arrived on time, worked efficiently, cleaned up when done and did a beautiful job.

gk
Review №9

The crew of Nick and Damon got here as scheduled and got right to work. They were efficient and skilled at installing the new shower surround. The job only took a few hours and they made very little mess and cleaned up afterwards. I would highly recommend GCS Glass for any glass or mirror job.Nick and Damon were friendly and good guys. One of them even noticed that our cat was the same breed as his own. They were careful to keep the front door closed so that our cats could not wonder out. Thank you!

Ma
Review №10

GCS Glass & Mirror is the premier company in AZ. Professional staff, outstanding installers. I ordered 3/8 Starphire clear tempered glass, brushed nickel hinges and hardware to match my bathroom fixtures.Emily sent me a detailed invoice with photos of the hardware. This wasthe finishing touch to the custom bathroom I built. If you want the absolutebest GCS will deliver.

Cr
Review №11

Great work done by GCS Glass!The installers were very professional and the install was quick and clean.I would recommend this company to anyone!

Pa
Review №12

In a project full of delays these guys stepped up. Got the splash panel ordered and delivered ahead of schedule and it looks great. On their delivery window of 1-3 they showed up at 1. Great bunch of guys did the install perfectly and we cannot be happier with this company.

Ha
Review №13

GCS glass has been very professional and prompt in their communication and execution of our project, especially during a time when the construction/interior industry has been heavily impacted. Very pleased with the outcome and will be using and recommending their services for any future glass projects!

Cl
Review №14

Marco, Shawn and Donald were out today to install a couple of mirrors and new glass shower enclosure. Could not be happier with their work and professionalism. Highly recommend these folks for all your glass and mirror needs. Fast, clean, affordable and very high quality work.

Ke
Review №15

My son recommended this place and we were very happy. They came right out to measure. The time to get our shower door was very reasonable. All employees who came out were very personable and professional. Prices were comparable with several doors we just had replaced in the Midwest. Most important the quality was and is great. Thanks so much for a joyful experience. KennyWalter

Kr
Review №16

We had shower glass installed which is beautiful and was installed perfectly. The thing that truly sets them apart though is the customer service - Marco was initially set out to install our glass and noticed issues with our shower grout and potential water damage. He shared he would recommend we get this assessed/fixed prior to installation which we were able to do. Luckily, this issue was addressed prior to any lasting damage! I sincerely thank Marco as I was completely unaware of this issue and his attention to detail saved us potentially thousands of dollars in damages. Thanks!

Mi
Review №17

Scott, J.R., and Bryson did such an amazing job with our splash guard for our shower! They were very knowledgeable, respectful, and professional. We just remodeled our home and installed new tile in our shower, so we were a bit nervous about having someone drill into the tile; however, they were confident in their ability to get the job done without error and it made us more confident that they would take care of us!

Se
Review №18

Jay was super helpful with a phone order and super quick turn around! Very friendly as well :)

Li
Review №19

This was the most professional and positive experience of my entire bathroom construction project! The quote not only was quick and reasonable, but included some examples and ideas. They kept me updated, arrived on time, and Chris and Marco did a beautiful job!! Very pleased!!

Ta
Review №20

Ronnie and Adam did a great job! I’m very happy with the results of the mirror and shower door!

Br
Review №21

Glass looks really good. Install and scheduling process went smooth. Very happy with the job.

gl
Review №22

Junior was outstanding! Very polite, knowledgable and competent in his task. The job was done perfectly and he even cleaned up all the mess and washed the glass! Id work with this company again in a heartbeat.

Ke
Review №23

Professional and cost effective. The check measure was easy and the guy was super nice. Installers were very professional and easy to get along with.I would recommend GCS 100%. I will definitely use them again!

Bo
Review №24

Jr. and Adam were very professional. They cleaned up afterwards and I enjoyed the experience.

Da
Review №25

Had a great experience with GCS. From the text estimate (you can send them a text message with your basic measurements and they will give you an estimated cost), to the measure and install, these guys were professional, courteous and clean. We had an issue with the wrong glass being made for one of our panels, and although it set us back a few days, they handled it perfectly - called us to let us know, rushed the re-order and thanked us for being patient. Mistakes and issues happen, its all how you handle them and GCS handled it like real pros. Would use them again in a heart beat.

Ro
Review №26

We had our shower door installed today5/3/2021. By Junior and what a greatexperience . Brandon and Junior were very professional and easy to work with.GREAT JOB !!!!!

Cr
Review №27

I called GCS a few months ago to do some custom glass on a new shower. It was an amazing finished project. I then asked them to do a custom fireplace glass for a recently converted fp. Needless to say, it is again a fantastic work and we could not be happier. I simply would not call anyone else. Garrett and the entire team is simply ‘the best.’

An
Review №28

Extremely professional and efficient installation. Glass shower looks fantastic! Marco and Shawn did a fabulous job!

De
Review №29

Marco and James were excellent - courteous, diligent, and professional. We are very happy with the workmanship and the finished result. Thank you greatly!

da
Review №30

Purchased a 3/8 glass shower enclosure. There was an issue with the door about 2 weeks after install. GCS not only responded quickly to my issue they replaced the entire door at no cost. The customer experience from purchase through install was excellent. I highly recommend this company and would use again in a heartbeat.

Er
Review №31

I had found varying ideas of glass doors for my home office on Pinterest, and worked with Garret at GCS to come up with the right look. They executed them perfectly and I am thrilled with the end result. Ronnie and Nick did the install and worked quickly so that we can sit back and enjoy! Thanks Guys! -Erin Ethridge, Team Lead at The Ethridge Team

Mo
Review №32

Great customer service, very responsive and quick, professional installation

Ro
Review №33

I would give 100 stars if i could. I have never been more pleased with a business like ive been with GCS. Glass Design. From the initial contact (by phone with EMILY) and subsequent text msgs, to the measurements by MARCO and installation by JAMES and BRENDAN everything was so professional it was almost unbelievable.From the day i first contacted them it took less then 30days for my project to be completed. In a Covid era where everybody is doing some kind of renovation that was a pleasant surprise.Their prices are very fair too. No surprises between inicial estimate and final one. Also dont think they will charge you an arm and a leg because it looks like they cater only to high end projects. My project was small and because their superb communication and professionalism they made me feel like it was as special to them as it was for me.Another thing i want to pinpoint is their cleaness. They left my bathroom spotless the way they found it. No dust, no mess. PerfectSo 100 for communication, 100 for professionalism, 100 for cleaness, 100 for fair priceThank you ALL at GCS Glass Design 🙏🏻🥰

Ed
Review №34

J.R. and Damon from GCS glass did an excellent job installing our shower door. I highly recommend GCS for any glass work that may be needed.

No
Review №35

How do you earn a 5-Star Review? You follow the business model of GCS Glass Design, thats how. Ive been performing Home Inspections in the Valley for over 10 years with a previous background in Architecture.GCS received their 1st Star for being able to comprehend construction details! Numerous competitors could not provide the type of shower glass that WE wanted.The 2nd Star was for price! They had the best price by a small margin.And the 3rd Star was professionalism, they kept me informed along the way because I requested a custom job that was totally unique to our Master Bath.The 4th Star was for Quality. The product delivered was absolutely beautiful and was assembled with precision.And the 5th Star was the best. There was a minor miscue with the hardware, and with no hassle GCS Glass made the replacement and the doors are absolutely fabulous...

B
Review №36

It was a pleasure to work with GCS Glass. We had been working with Lowe’s for months, given nothing but false promises. They dropped the ball multiple times so we finally gave up and went to GCS. Their bid was $500 cheaper. They were on time to measure. They communicated well with us and did a wonderful job. Their product is high quality and we love our new shower door. We highly recommend this company. Every single person we dealt with was outstanding. Thank you GCS!

Je
Review №37

We chose to use GCS Glass for an installation of new frameless clear glass shower doors. I won’t say there weren’t hiccups in initial communication trying to schedule, measure, etc- but in the end the glass doors look great. The coating they have on them resists hard water spots (which is quite the feat in Phoenix, AZ)- even a year later I can scrub down and towel dry the glass and the spots are gone. We had them install some custom wall-mounted mirrors for the same project, and all of their installers were polite, on time, efficient and did a great job!I’m most impressed by their commitment to their products, though: as I said, it’s been at least a year since they installed my frameless glass panel and shower door, and when I contacted them this week about my shower door handle (the paint had started to chip off in a couple of spots), I expected a tiny bottle of touch up paint or something. Instead they came out and replaced my entire shower door handle within just a couple days of my call!

Ke
Review №38

Really great people. They keep their word. The work was clean and professional. I am a contractor over 25 years and I give them a solid 5 star review.

Ge
Review №39

From estimate, measuring and installing, GCS was first class. Thanks for an awesome job.

Gr
Review №40

Emily, our salesperson and the install crew were excellent to work with. They were attentive, professional and the results were perfect. Among the most competitive of 5 other companies, highly recommended. Greg & Lani

Du
Review №41

Excellent product, installation and price!! Our shower doors look amazing! Thank you GCS!

Lu
Review №42

I recommend GCS Glass and Mirror.I had contacted a few places before I found GCS and I’m glad I did. From start to finish the experience was positive.1. Website- impressive.2. First contact/Estimate - Emily was professional, knowledgeable, quick in responding to questions, patient, as well as helpful with suggestions and providing options.3. Scheduling - Time estimates were on target and scheduling of appt. were flexible.4. Measurements - Andy was on-time, knowledgeable, professional, and provided scope of work to make sure I was aware of all scenarios (good and bad).5. Install - Ronnie (J.R.)and Bryson were on time, professional, friendly, knowledgeable, and meticulous. Most of all it seemed like they enjoyed what they were doing, which showed in their work.

Me
Review №43

Marco & Ronnie came to install our two shower doors. They did an excellent job! They went above and beyond with installation.Marco was so precise with his measurements and was very concerned with the quality of work with install. Ronnie even went into our attic to place studs so the shower door would hold and not have any issues in the long run. I would highly recommend GCS.

Wi
Review №44

We couldn’t be more pleased with the work done by this great company! From the first point of contact with Emily through the phases to completion we have enjoyed working with GCS for many reasons. The first being outstanding customer service. Garret, Andy, Bill and Dallas all went above and beyond providing the necessary services ...quoting prices, answering questions, on site measuring, and the final on time installation. Their prices are competitive, they are neat and tidy as well as precise. They are professionals committed to excellence and we wouldn’t go anywhere else for custom glass & mirror needs. Thank you GCS!Bill & Lori

Sh
Review №45

Professional manner and workmanship. Brandon and James met expectations.

Hi
Review №46

Marco and Junior did a fantastic job installing my master shower glass. Big job but it only took them a couple of hours to install it. Id recommend GCS for your glass project.

ji
Review №47

Marco and Shawn did a terrific job . They left the place cleaner that before they arrived. Very knowledgeable and just good guys overall.

Ma
Review №48

Everything was handled in a professional manner. Looks great!

Pa
Review №49

These guys were great, they showed up on time and we’re very polite and professional.They get 5stars from us from the office people,to the estimater,to the installers. Over all a great experience. I highly recommend this company.

Jo
Review №50

Wonderful employees and quoting process. I wouldnt go to any other glass company for custom needs. My mother had 3 quotes done and Andy came out to measure, he was extremely knowledgeable and explained both the pros and cons of all the little custom projects she wanted done.

Ri
Review №51

Great experience. Very pleasant personnel and fairly priced.

Ad
Review №52

Quality products, nice people, and good service! I would look forward to purchasing from GCS any time I have a glass or mirror need!

Th
Review №53

It was hard for me to find a glass company that could do the custom work my project required. GCS, founder Brandon Nicastro, came highly recommended by a trustworthy source. Can I say not only did they not disappoint but they far exceeded my expectations. Thank you! Worth its weight in gold to pay for the pros to do the job right the first time.

Em
Review №54

Beautiful custom made kennel tops were made for my mother! We didn’t even know that was possible! The kennels now look like elegant pieces of furniture. Thank you!

Ca
Review №55

Great service and beautiful work!

Da
Review №56

Great and knowledgable company. Very professional and clean. Whatever mess this company makes they will clean and leave the area just the same way it was before hand. Fast and timely installations and very easy to do business with. Definitely recommend this company for any glass or steel work. The attention to detail is amazing and shows in their work!!!

Da
Review №57

Awesome service, fast and professional installation. Professional crew that does their job and takes care to minimize disruption to your home. Highly recommend!

Le
Review №58

WOW! These are now my go to glass people! I had a small job that took over 2 years for 3 other companies to even commit to it. Id given up on having it done. Finally, I called GCS Glass. I told Dallas how no one would call follow through, and he called back immediately with a rough bid. The tech came out to measure the next week, and took the most time of all other companies to measure correctly. Very detailed, and necessary because they were going into drywall thats not always even. It paid off, as the glass doors are perfect! They look even better than Id ever imagined. Call these people and get the job done right! Thank you GCS Glass!

Do
Review №59

Excellent service and super quick response, thanks guys. I especially appreciate your sensitivity to our covid compromised situation and keeping it safe for us, and you.

NA
Review №60

The company came measured and sent me an estimate that I accepted. They needed to come back to remeasure, this was a custom job, and get a 50% deposit. Since I was not on site in scottsdale for the summer we set up a special 8 to 8:30 am appointment. I called the day before to confirm and reminded the company that I was making a special trip to just meet them. They confirmed. I then drove over 2 hrs. And slept over so that I would be on time. The morning of the appointment I get a call at 8:25am telling me that we need to reschedule. No offer to be late etc just we need to reschedule. No explanation. I asked if the could send someone else. NO WE JUST NEED TO RESCHEDULE. When I protested this behavior the caller simple said. He did not have time for this and he then hung up. I did not call back. I hired a different firm.

Ke
Review №61

We have had an outstanding experience in all phases from quoting through installation.The competence and courteousness of all the people involved with our custom mirror and shower doors was first rate.The quote was fine and all work happened as scheduled during the lock down period.Installers we’re properly protected with masks and gloves.All in all a great experience during difficult times.

Na
Review №62

Awesome company. Super timely. Best pricing (and I got SEVERAL quotes). Great quality. Amazing customer service. Kyle was truly awesome...called before he got here to install, was even a little early (which was great), did an amazing job on the frameless glass shower door. Super helpful with our existing glass door (in another bathroom). Totally went above and beyond. Would recommend this company without hesitation!

Br
Review №63

My patience w/ contractors is thin and my time is valuable. We have used GCS in our last 3 homes - they @#! rock! Our current home has warped and unsquare walls and corners and ceilings (thanks, Maracay). And our orders was kinda tough: 1/2 Starphire ultra-clear frameless glass going 12 to the ceiling on the shower walls, and vanity mirrors going from backsplash to ceiling. Other glass providers have given us grief, complained, and lolly-gagged. GCS made the fit stinkin perfect, and performed the install job right the very 1st time, w/ 100% zero oversight or micro-managing on our part.• Garret and Brandon are easy to work with and on top of their game• The install staff is punctual, friendly, professional• Unlike everyone else, these guys have never blown smoke up our dress• Their measurements are ridiculously spot-on• They measure and install multiple weeks before other glass providers are even able• The pricing is super reasonable, especially considering the time and quality workThanks, guys, for making our Master & Guest Baths beautiful!

Ma
Review №64

We were horrified with the experience with this business. All we wanted was a mirror for our master bathroom. We contacted the business and they had someone come out to measure. After the measure my wife noticed went up stairs and noticed smell of smoke in the bedroom. The measure guy smoked in our house and used our toilet and left the seat up.After the measure I called the office and paid in full. At that time I asked for estimated time and Emily running the front office said about two weeks. I said great, can we schedule on MLK day since I have that day off from work. That day was little more than 3 weeks out. Well two days 3 days prior to MLK day we still haven’t heard from GCS. I called them and Emily forwarded me to a person named Garrett. He told me MLK day no problem, between Noon and 2pm.On MLK day they were a now show. I waited until 2:30pm and had not even received phone call. I called Garrett and told him we could not wait any longer due to Dr Appt and other meetings. He said he could reschedule me for the following Friday at 8am, of which he said “they will be there right at 8am, since you will be the first install for the day”. Well, Friday came and agin they were a no show and no communication. I waited until 10:20am and had to leave to go to work.I received a phone call at 1pm from the installer stating they were at my house. Needless to say I was livid and told them I could not leave work to let them in. The installer asked if they could come back after I got home. I told him I had lot of meetings and wasn’t sure when I could’ve home, but it could be after 5pm. But I would let him know. Well I texted him at 3 pm telling him I would be home at 5pm and we would expect the mirror to be installed at that time. Almost immediately after the text I received a phone call from Garrett telling me “my guy was there at 8:05am in the morning, only 5 mins late”. I could not believe this owner/manger would call the customer and lie to the customers face, when he well knew they arrived right after 1pm. I tried to tell him we just wanted out mirror installed and he kept telling me his crew were only 5 mins late after 8am. At that point I blew my top with this unbelievable non sense and asked him if he thought it was ok to “treat customers this way? We met all the reqs for timing Windows etc”. Garrett then proceeded to tell me they will NOT install the mirror aince they had already tried multiple times and would NOT reschedule anytime soon.This whole situation was a nightmare. We are still fighting to get our money back and can’t understand why we can’t just have a mirror installled.I hope this story helps with anyone who considers doing business with GCS glass.AND if anyone wants to contact me to refute any response to this review from Garrett I’m willing to meet them and Garrett in public with my wife to ensure the lies are brought out

Th
Review №65

These guys are very professional and they do a great job. My wife and I both thought Marco and James were fantastic!!!!

ge
Review №66

Marco and James were very professional. They installed the shower glass, cleaned up after themselves and were very polite.

Na
Review №67

My shower and custom mirrors are beautiful! The installers were professional and clean! I highly reccomend this company for all of your glass and mirror needs!

Ch
Review №68

Wayne and Kyle just finished installing my glass shower doors!! They did an amazing job, its looks great, they were friendly, informative through every step of the process and cleaned up after themselves!! Thank you guys!!

Ro
Review №69

Arrived at times promised. Did professional work. Cleaned up upon completion. Definitely recommend to friends and family.

Er
Review №70

At the first of the year we had GCS Glass replace our factory master shower l with a frameless one. We absolutely loved the product and workmanship. The process was easy and their prices are extremely competitive. Fast forward to now and a few weeks ago the bottom hinge split and broke. I called GCS and they sent a tech the next morning. The hinge had a manufacturer defect and they ordered two new ones. Today the guys came to install the new ones and both were extremely professional and courteous. They did the job in no time at all. As they left I asked for their recommendation on cleaning the water stains. We dry the shower every day but we all know how hard our water is. One of the guys went to his truck and gave me a sample product to use. As soon as they left I tried it and it worked like magic. Not only did they stand behind their install and product but they took their time to make sure I was completely satisfied. This is a company and employees that take pride in what they do and the customer.

Ki
Review №71

We have worked with a lot of glass and shower doors companies and These guys are by far the best. Quick turn around and quality work!

Su
Review №72

Man, I really wanted to like this company. Everyone uses them. They forgot to send me an estimate, then forgot to schedule install, then they measured wrong and then got the color of the metal wrong. They were unapologetic, and in the end I hate my shower door. I’m so disappointed and I would never recommend this company.

Ga
Review №73

Best glass shop around!

Eu
Review №74

Great service

Information
100 Photos
74 Comments
4.7 Rating
  • Address:20634 N 28th St Suite 150, Phoenix, AZ 85050, United States
  • Site:http://www.gcsglassandmirror.com/
  • Phone:+1 602-828-8276
Categories
  • Glass & mirror shop
  • Steel framework contractor
Working hours
  • Monday:7AM–4PM
  • Tuesday:7AM–4PM
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Service options
  • Online estimates:Yes
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