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35th Ave Sew & Vac
3548 W Northern Ave, Phoenix, AZ 85051, United States
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35th Ave Sew & Vac
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An
Review №1

If your a quilter be prepared to fill your basket! Fantastic selection. Go in July for their Xmas in July to get started for gifts. Friendly - Helpful staff. You will not be able to decide what to look at 1st...

Ma
Review №2

Everyone is great here at the store. They go all out helping you to find and pick fabric for yourNext project. Their classes and instructors help you too with your needs. Quilting your finished project is awesome. Service department is terrific too and fees are very reasonable.

Me
Review №3

Call to ask if they were a brother authorized dealer, they were not. That was fine. I asked him if he was aware of another shop. Told me a name but it was unclear what he was saying. I asked him to repeat it. He told me Look it up. I replied I would be happy to but I need to understand the name. He repeated it again and hung up. Would not use this store.

Su
Review №4

Great selection of wonderful fabrics. I am always so excited to go to the shop. But the staff is not welcoming. They are always too stressed out to greet or even smile. I feel like I am bothering them. Takes the joy right out of the experience. The whole point of going physically into the shop is for the EXPERIENCE.

Ca
Review №5

So I was in your store on Friday 9/03/21 after going to the Quilt, Craft and Sewing Festival. I really love shopping at the store. I live in Yuma so I always have it on my to go store list when I’m in Phoenix. Unfortunately your cutting table ladies leave a lot to be desired. I walk up to the table with my fabric to be cut, no one having fabric being cut. I was never acknowledged by the two ladies there. One was putting labels on cut fabric and the other one had her back to me (no biggie). I waited a couple of minutes again no acknowledgement. So I said excuse me is there a line for the cutting table and the lady with her back to me said the line is down there, not that you can see it due to all the panels hanging in the middle. So I pick up my bolts to walk around to the start line when she told me the the other lady would cut my fabric. When I moved over to her station all she said was I though you were trying to figure this out. And no other conversations, other then to ask how much I wanted. This is not the first time I have been you the store. The cutting ladies seem more interested in cutting fabric for kits or mail orders. This has happens ever time I’ve been shopping here. I’m beginning to think you don’t want my business. Which is as shame, since you have a large variety of fabrics.

Te
Review №6

Wonderful experience! Staff was great, but maybe they were just a little bit to busy to be helpful or welcoming. Great choice of quality fabric and just about everything you need to be a great quilter.

De
Review №7

I LOVE bringing my vacuums here. I always se Lorraine and she’s the sweetest person ever. No complaints about getting my carpet cleaners and vacuums repaired.100% recommend

Je
Review №8

Great quilt shop. Good selection of everything. Staff are friendly and very helpful.

Ma
Review №9

I Brought my sweet 16 mid-arm in for servicing. Needed to repair the thread tension. Cost $199 and although tension was better, it now skipped stitches constantly. I called and they said to bring it in again and they’d fix it while I waited. That sounds nice, but the sweet 16 is a large, heavy & cumbersome machine. Taking it off it’s table, lugging it into my car and back is quite an ordeal. Since the machine was skipping terribly right away, I think they should have caught that beforehand. Especially for a repair bill of $199! I won’t be taking my sweet 16 back there for servicing again. In fact, I plan on taking all my sewing machines elsewhere for serving. Even one star is too many!

Sh
Review №10

Love going to the shop!!! I just wish ALL fabrics were available, I know, impossible, lol 😞

Fr
Review №11

The help I received was terrific. The problem with my machine was user error. They showed me the correct way to thread the bobbin and how to make a bobbin and they didnt charge me for their time. I bought a couple of items while I was there. I highly recommend them.

St
Review №12

Wonderful selection of fabrics and all kinds of notions, kits, patterns, and other goodies for quilters. Plus the staff is friendly, helpful and knowledgeable. I learn something every time Im there!

Je
Review №13

This is an absolute gem of a store! They have everything you need, and are the kindest, most helpful people. I ordered all kinds of sewing things (thread, needles, fabric, etc) from them this summer and picked them up at curbside. When I wanted more information about an item (their website can be a little tricky), I just called and they had detailed and helpful answers and helped me place my order quickly. Absolutely charming and perfect local business.

Mi
Review №14

Nice new n clean business to buy sewing machines.plus repair.

Er
Review №15

This retailer is an outstanding asset to the Phoenix community. They have always been able to provide top notch sales and service assistance to us. We enjoy their large selection of supplies for all of our crafting needs, and their staff is helpful when we needed help. Our latest machine purchase was no exception. They had a lot of useful information to help us get the best product to meet our latest needs.

Fl
Review №16

What a great place for quilting fabric!!! The selection is amazing and they usually carry the whole line not just one or two fabrics. The ladies that work here and fantastic and so helpful especially Karen who is a joy!They even offer a 30% off one item coupon which is a great savings especially if you are in the market for yardage for a backing.I highly recommend, if you love fabric you will love 35th Ave. Sew & Vac.

Ka
Review №17

Under current circumstances, I havent visited the store. but have made several online purchases with great success. Excellent service and quality fabric - LOVE IT! I have also enjoyed an online workshop. Thanks, and I cant wait to see you in person.

Sa
Review №18

I placed an online order when fabric places were swamped with orders because so many people were making masks because of the pandemic of 2020. So yes, I had to wait in line for my order to be filled, but it really wasnt a long wait. I received a phone call from their customer service staff when it was realized that a couple of fabrics that I had ordered were just a little shy of the yardage that I had requested. Very pleasant to deal with and I just requested that they send what was available since it wasnt a large amount being short. Overall a great experience with my very first order from here -- Thank You & Stay Safe.

Fe
Review №19

Store was Immaculate very friendly staff the gentleman in the repair shop was honest to the point courteous and thoughtful, interesting qualities to find at a vaccuum store.

Di
Review №20

Good selection, great staff. Lighting is good. Close parking.

Te
Review №21

Great fabric selection and friendly helpful staff! Also it’s really easy to order and pay online, then just pop in and pick up your order. One of my favorite places to shop for fabric.

Vi
Review №22

This is a nice fabric store with very pleasant employees. I took my embroidery machine in for cleaning and adjusting. This is an excellent store for this type of thing.

Ni
Review №23

Took my sewing machine in for service and repair. Its an old one given to me by my grandma so Im excited to get it back and be able to use. They were very nice, took care to ask questions and handled gently. Should get a call in a week or so with estimate as they are very busy right now.

Lo
Review №24

The customer service is excellent every time I make a purchase in the store. The massive items on display are inviting particularly the quilted, machine embroidery and other sewing items that have been created. All staff members are always willing to help and always have a positive attitude and a friendly smile.

Pe
Review №25

I love working with these people. The owners are great - they like to keep their customers happy. They have a beautiful selection of fabric and hundreds of sewing, embroidery and serger machines. You cant go wrong shopping here!

Da
Review №26

Love your store. So many goodies to choose from and wonderful sales going on most of the time. Keep up the good work. Love your notions department as you can find anything you may want or need.

th
Review №27

Staff was very helpful and friendly! Awesome place

Do
Review №28

Love this store. They are very friendly and willing to help you. I was looking at an embroidery machine and the sales person came right over to see if I needed help. She showed me all the bells and whistles without the sales pressure.

Ka
Review №29

Loved the convenience of shopping online for a wide variety of fabrics. The staff was even nice enough to let me have my mom (who lives closer to the store) pick up my purchase since I dont get to the west valley as much. Thank you so much!

Ta
Review №30

Friendly and knowledgeable staff! My old machine kept breaking and they helped me pick a new one that fit my needs without breaking the bank. Its good to see great customer service still exists!

Ed
Review №31

They are some of the friendliest people you will ever meet. If you need help or have questions with anything Fabrics or how to do something if they can do it guarantee you someone can show you how to do it

Ci
Review №32

Awesome store. This is the largest quilt shop in the state. They have a huge inventory of fabric, notions, thread and many brands of sewing, embroidery, quilting, long arm and serging machines (and vacuums). They also have commercial/industrial machines. They are starting with some classes and events again. The staff are very friendly and helpful. Youve got to check it out. You do have to wear a mask or you cant shop in the store.

lu
Review №33

This store is several miles from my home so I opted to order online and have the fabric shipped. I have no complaints at all with the service provided, my order arrived quickly and was perfect. Next time I am on the other side of the valley, I will stop in and shop. Thank you!

Su
Review №34

Great helpful staff, and great for anyone who loves fabric, sewing, quilting or thinks they might want to try it... but fabric is very, very expensive. I make baby blankets to give away, and simply cant afford to go there.

Bu
Review №35

Both myself and my wife LOVE this store but mostly live all the people who work there. They are helpful, friendly and like family. WE LOVE THE STORE, CLASSES, ALL THE HELP AND MOST OF ALL THE PEOPLE.

Li
Review №36

The ladies at the cutting station are always friendly, helpful, engaging (asking what you are making and offering advise and info on new products). I love this store. Sooooo many bolts of every kind of fabric. Im still making masks and continue to find great bargains in the back of the store.

Ca
Review №37

I love this store. Been going there for years. Now, the have an e.oyee that is so rude it makes it uncomfortable to go inShe is mean and rude when you check out, rude on the phone when I called to check on something. If you hate dealing with the public please just find another job. For the price we pay for our hobby we shouldnt have to feel bad going into this store. Everyone else is wonderful.

Sa
Review №38

In terms of fabric and product selection, 35th Ave Sew & Vac cant be beat. Staff is helpful and personable. Several times Ive been remembered by a staff member that I didnt remember. Pricing is good. Variety of classes and event is great.

hu
Review №39

I called and asked beforehand if they would be able to work on my machine and the guy said all i had to do was drop it off. So i drove over to drop it off and explained that i had disassembled it to clean it out because my cat sprayed on it. Mind you, its completely clean at this point, i just needed someone to reassemble it because i was having trouble and there wasnt anything wrong mechanically with it. The lady rolled her eyes when i said that and said to go back after the holiday and walk to the back to talk to the techs directly and see if theyd be willing to work on it, but they might not even touch it and Id be better off just buying a new one and forgetting about my current one since repairs would be over $100 and approximately 5-6 week wait. Not going to any of their locations if thats the way they interact with anyone willing to pay for service.

Ca
Review №40

I really love the fabric selection in this store and the products... but the reason for my low star count is because they have had my machine for a month.. a whole month to repair some tension problems after I was quoted 2 weeks. My repair was also pushed back because of a rude repair guy that had a horrible attitude over the phone just straight up calling and asking what is wrong with it. very unprofessional.. no updates on when it might be done.. called a few days ago and was told its still being worked on. Im just really bummed I wanted to support a local business because of covid and it just came to bite me in the butt. I will be sticking to my Husqvarna viking retailer repair people in Joann from now on.

Ad
Review №41

Even though the PROCLAMATION clearly states one does not have to wear a mask if one has health reasons not to I was kicked out of the store.Do not come here they are more concerned with being bullies than they are selling products. Shop online these horrible people do not deserve your money.

Ka
Review №42

Best place ever. They always have what Im looking for or they will help you with your ideas. Friendly people and very knowledgeable

ne
Review №43

Every time I go, everyone is more than helpful and treats me right. I ask a lot of questions and get helpful answers or solutions. Thank you, I very much appreciate it.

An
Review №44

Just love all the variety of fabric. Great quality, seriously worth a visit. Helpful staff who are very knowledgeable.

Ca
Review №45

What a wonderful shop. I own both Handiquilter and Bernina machines so I can have both taken care of there. The broad spectrum of fabrics is amazing! The fantastic selection of notions is mind boggling! The people are so thoughtful and helpful! I highly recommend this shop!

Ka
Review №46

Love this fabric store. The range of selection is incredible. It’s my go-to place.The service department is the est around. They fixed my Viking when the Viking people could not. 5 stars

Ci
Review №47

I am so anxious for the help to get the machine started. I need the help to get started with it. Not sure how long it takes them to contact me for assistance. Still waiting.

Al
Review №48

Excellent service. Top products. Good old fashioned business feeling. Who says you have to get your things on-line when friendly people like this still exist? Thanks and tell all your friends!

Gr
Review №49

The staff is very friendly, helpful and knowledgeable at both locations Ive visited in person in Chandler and Phoenix. My on-line purchases have also gone very well with fast delivery and great customer service to correct an error.

Pa
Review №50

I love all the choices of fabric and notions. I wish there were a store in Surprise. Many empty stores that would make great locations!

Ke
Review №51

Great place to shop. Ordered fabric online and it arrived just a couple days later, unlike some other shops where I’ve waited over 6 weeks to get an order; not specialty stuff either. I’m grateful to all the staff at 35th Ave.

ey
Review №52

I purchased fabric to match a line Im using in a quilt for my grandson. The fabric arrived in perfect condition in a timely fashion. I would recommend the shop for online fabric purchases.

In
Review №53

When I moved here from CA last year and saw this place, I thought I had gone to heaven. The selection and displays are unbelievable and inspiring. The staff is very helpful and not pushy. The classes are non-stop. Even during COVID, they have had virtual classes and Facebook Live and emails with projects and tips. I have been to all of their 3 locations but my heart belongs to Glendale. I recommend this store as a destination stop on any vacation to the Phoenix area.

Sa
Review №54

Very large selection of fabrics and notions. Store is always clean and the employees are always very nice, helpful, and its always easy to find someone for help. This is now my go to for sewing supplies.

pj
Review №55

The selection of quality fabric is vast, varied, and contemporary. Most things sewing can be found at 35th Ave Sew & Vac, from needles, threads, sewing machines and everything in between. On top of that the staff is friendly, helpful, and knowledgeable.

Ch
Review №56

On line ordering was easy and it was shipped right away. Then....I went into their store - WOW! They have everything and the staff is friendly and helpful.

Vi
Review №57

Ive ordered from 35th Ave Sew & Vac three times now. They have great prices on the the sewing items I need, and always have the particular Janome needles that I prefer in stock. Shipment is very fast and they have great customer communication. I am very pleased with their service!

Ly
Review №58

All the staff were helpful. At the till I thought they had overcharged me or made a mistake. I questioned my bill and the lady went to great lengths to straighten it out. A difference of $90.00. I appreciated her patience and help.I love the layout if your store and the selection of fabrics goes beyond a quilters wish. Great selection of notions and threads and very knowledgeable staff. Thank you for a great experience.

Re
Review №59

Amazing selection of machines and top notch customer service.

Ju
Review №60

Always a pleasure to shop with your selection.But missing $10.00 quilt. I live quite a ways away from you.So dont come in to town that offent.

Je
Review №61

I was looking for material to make masks and stmble across 35th Ave Sew &Vac. I found the site easy to navigate and the images were pretty true to color. They had a good handle on their inventory so you didnt by out of stock items. I did call them and they were very friendly and helpful.

Ra
Review №62

I have had the pleasure of attending two different multi day classes while a nationally known quilting teacher has been giving workshops. The new venue is wonderful. Happen to attend the first big event Tay hosted. Hospitality was wonderful. New workspace was great for each attendee. Lunch provided has been great.I travel from out of town just to attend these classes and am never disappointed.

Mi
Review №63

For the wife, its a great experience, but for me, the husband, not my first choice. From sewing to fabrics and everything in between.

Lu
Review №64

Always a great experience. I love this store!

Le
Review №65

I love 35th Ave location. So many lovely fabrics to choose from. The staff are very knowledgeable and always helpful.

Cy
Review №66

I have been going to 35th Ave Sew and Vac for several years and everyone there is very helpful and a joy to talk to. If you have a problem they do their very best to help. This company is the best

Da
Review №67

Nobody works here apparently.If youre calling looking for a belt, call elsewhere. They dont have time to answer their phones.

Sh
Review №68

People who work here are very helpful...they just need to smile 😃 more...the sewing machine repairman is great 👍...

Mi
Review №69

Always love going here! Karen, Jackie and Cindy airways have a smile on their face and willing to help you find anything!

Su
Review №70

Great customer service. Lots and lots and lots of fabrics, tools, machines, and ... classes to show you how to use everything!

Ch
Review №71

This is an awesome store! So much beautiful fabric, the service is great and they offer great classes! I bought a mew machine here as well at a great price. I would recommend this store to anyone interested in sewing. Thanks for all you do!

Sh
Review №72

I have never had a bad experience at 35th Ave Sew & Vac. Their Northern store has the greatest quality and quantity of merchandise that it takes hours to check it all out. Their fabric is top quality and they have discounts that you can use for all of it. The personnel is so friendly, helpful and nice that it is just a pleasure to shop there. They will help you find anything you need. Management is the greatest also. Very helpful and wanting you to have a great experience there. We all have off days but I dont think I have ever encountered anyone in a bad mood there. i will always shop there. Thanks for always being the greatest place to shop.

Va
Review №73

I ordered. They shipped. Good communication as to shipping. Very persistent for feedback.

No
Review №74

Great store. Tim helped me out a great deal.

Je
Review №75

So many fabric choices of good quality quilting cottons from the best designers. Such friendly faces and helpful employees!

Le
Review №76

Great store! Very helpful and if you need to mail order no problem very fast.

Je
Review №77

Great fabric selection, quilt shop quality fabric. Also sewing machines, surgers, longarm, maintenance, sales. Supplies, accessories, books, kits, classes, available. Staff is very helpful.

Pa
Review №78

This shop is a hidden gem for fabric, quilting and embroidery supplies. They have great sales and super fast service.

fe
Review №79

I was searching nationwide for a specific sewing machine and they found it for me. Great communication and kindness. Thank you for shipping my machine to me!

Ja
Review №80

It’s a good place to shop for fabrics, threads, quilting supplies, etc. however I have not shopped there in months, in person or on line. Their website is clunky and their sales are not as good as they used to be I don’t like the in store restrictions they have, ie mask requirements. As soon as they return to the old “normal” I’ll return.

Si
Review №81

I have bought top of line sewing machines from this company. They are reputable and have excellent service. Their fabric selection in the Phoenix area is the best available. They have more notions, thread and other quilting sewing supplies than anyone else. I shop in several states across the southwest and this is by far the best store.

La
Review №82

Great fabric and notions selections. Great service, friendly quilt/sewing shop. Plenty of parking.

Li
Review №83

The ladies are at 35th Ave are always so helpful.Its a joy to shop there.Also the classes are very informative.

Ti
Review №84

Excellent customer service. Great sales. Shopping here is always a delight.

Ju
Review №85

I have purchased Fabric from 35th Ave and each time my order has been correct - the packaging has been thoughtful and tidy and the shipping was timely.

Yo
Review №86

Utterly disappointed by the lack of communication. I called yesterday and asked about repairs. I asked if there were any hold ups due to covid. I was told no and to bring my machine in. This is not close toy home and out if the way. I gave limited free time. When I arrived with my machine I was met at the door and told it would be a min 4 week turn around!! This should have been told to me when I called. Will not return

Da
Review №87

Great work and a fair price. Only thing that could have done was to wash my windows. LOL

Va
Review №88

I have a great experience with everyone at this store. It’s my happy place.

Na
Review №89

I just completed a 3 day class with Claudia Dinnell. As soon as i arrived day 1, someone was tbere to help me get my heavy machine out of my car and the same when i finished the class. Everyone was so helpful.

Ka
Review №90

I am an avid quilter and visited the store a few years ago and loved it while I was in Phoenix visiting my sister. Recently, my sister expressed that she wanted to learn to sew. I called the store yesterday and talked to Carolyn and asked if I could buy a machine over the phone and have my sister pick it up. Carolyn did a fantastic job helping me and shared with my sister how to use her new machine, gave her some scraps and helped her pick put some other things she could use on her beginning journey of sewing.Thank you, Carolyn for all your assistance! My sister is thrilled and she called me at 6 am your time to talk about sewing! We may have unleashed a avid quilter in the making. Lets hope so!Kathy Schulz

De
Review №91

Sales people are always pleasant and helpful. 35 th ave.has a great selection of fabrics, notion’s and threads.

Rh
Review №92

My home away from home! The staff is so friendly and extremely helpful. They make you feel like family. 35th also offers such a huge selection of quality fabrics. Classes and special events are always fun to attend. Highly recommend this store

Ki
Review №93

This place is gigantic ! I could definitely get lost for hours in that store and still be perfectly happy. If I could I would stay and shop there forever. They have everything from any fabrics you can think of, all the thread in the world, sewing supplies galore, sewing machines, sewing machine parts, you name it! Great job for the sewing Disneyland you guys!

Sh
Review №94

I love this store for its huge selection of fabric and notions. The staff is always friendly and helpful if I am looking for something I can’t find. I love the weekly news letter telling about upcoming classes. I haven’t taken any classes yet, but plan on it in the future.

Sh
Review №95

Had been looking for a certain fabric without breaking the bank. 35th Ave Sew & Vac had exactly what I was looking for at a more affordable price than other places advertising the same product. Their website was easy to use with several payment options. After placing my order, it was sent out with tracking information and arrived quickly.

Da
Review №96

Due to COVID I have been shopping online ALOT! 35th Ave Sew & Vac has made it so easy to shop online. Friendly website and I quickly receive my fabric and supplies.

Pr
Review №97

Found the fabric I was looking for. Great service, prompt shipping. Will shop here again :)

Cy
Review №98

Lots of bolts of fabric for quilting, applique and crafts. Tons of threads. All sorts of patterns for quilts, bags, machine embroidery,small sewing projects and books. A huge notion wall and tools with misc items for design and construction. A wool selection and great classes. Sewing machines and sergers, and quilting machines.They have it all! In my own words..a happy customer.

Wi
Review №99

I have only shopped at the Northern and El Mirage locations. At both of these locations the staff have been friendly, helpful, and knowledgeable. I love the variety of fabrics, notions, and sewing, quilting, serger, and embroidery machines available to test before making a purchase. During ever purchase I have made at both locations I never felt pressured to purchase. Classes I have taken have been great. Instructors have been fun and knowledgeable, I also loved attending some of the bigger events. Love the classes and events I am looking forward to participating in more of them in 2020.

Ma
Review №100

Great quilting/fabric store! Its a big store with so much to offer.

Information
69 Photos
100 Comments
4.5 Rating
  • Address:3548 W Northern Ave, Phoenix, AZ 85051, United States
  • Site:https://www.35thavesewandvac.com/location/phoenix/
  • Phone:+1 602-841-5427
Categories
  • Embroidery shop
  • Education center
  • Fabric store
  • Notions store
  • Quilt shop
  • Sewing machine repair service
  • Sewing machine store
  • Sewing shop
  • Vacuum cleaner repair shop
  • Vacuum cleaner store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:10AM–4PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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