I had a really good time at camelback ford. I am happy with the sale, great customer service. They really broke down every detail to me especially Bash! Great sales man I will definitely tell my friends and family about him! If you guys are looking for someone who’s the real deal ask for Bash. He made sure my new car was taken care of, they detailed it and put a full tank of gas. I am very happy with my choice!
One of the best car buying experiences I’ve had. Ryan Strickland is a great salesman. No BS pressure for stuff you don’t necessarily want. I will definitely go back to Camelback Ford for future service or car purchases. FWIW, I live in Gilbert and had to drive by more than a few other Ford dealers but Camelback Ford is the one that earned my business with their NO nonsense pricing and approach to dealer add-ons.
Last Friday picked up my Mustang Mach E GT from Camelback Ford - Smooth and east transaction from the team. I worked with Anthony in Sales, excellent in communication, Herb who was overseeing as GM was very helpful and Laurie was a pleasure to work with in finance. Recommend working with them! The Mach E is awesome. I am in the process of selling my Tesla. Couldn’t be happier with the new purchase. Will certainly be a customer again, either with a performance Mach E edition, or maybe the F150 lightening!
Excellent service from Mitch and Nick. I flew from California to pick up my car and Mitch picked me up from the airport. They had the car detailed and fueled for me on arrival. Price was fair and they honored the quote we agreed upon. I was in and out within 2 hours. I had a great experience and would definitely recommend.
Trey and Leslie treated me very professionally. I was greeted by Trey when I arrived and he was ready with keys in hand for a test drive. I traded in my Q8 Audi that was on lease and the bid from Carvana was matched. So far it has been a great experience.
I went in looking for a certain model and style and I was pleased to get help from Bash . He was super helpful and answered all of my questions I had. Bash even went out of his way and came down to my shop when i couldn’t go back to finish the paper work to the dealership. I also got helped from Terrance and he made my payment even lower than before. Recommend this dealer to find that American muscle.
This was my first buying experience at Camelback Ford and I was extremely impressed with the entire process. Herb helped me order the vehicle I wanted and it arrived much sooner than I expected, which was impressive in this environment where cars are hard to find. When it arrived at the dealership his team made the process so easy I was in and out within an hour. The car was washed, filled with gas and sitting out front under a shaded tent ready to go. Anthony patiently helped explain all the features of the car and get us connected to Ford Pass app. The finance paperwork process was super efficient and only took about 10 minutes to complete. Overall it was an amazing experIence and I will be buying cars from Camelback Ford again. My sincere appreciation for Herb any the rest of his team. Thank you!!
My first trip to Camelback ford and it was a great experience. Tyron Watson was my salesmen and was not pushy at all. He was straight to the point and we made a deal happen. I would highly recommend asking for Ty if you decide to come here. Also, this was one of my fast purchases I have ever done at a dealership. I was in and out in about an hour. Very professional dealership. A+++ experience.
All staff with whom we worked were very efficient and helpful. Our sales person, Steve, had everything ready for us when we arrived and was even able to see us earlier than we anticipated. Very knowledgeable and helpful. Actually enjoyed the experience - which is a first for us in buying a vehicle. Would highly recommend both Steve and Camelback Ford as a place to go to purchase a car.
There are a lot of dealerships looking to take advantage of customers these days. Camelback Ford is NOT one of them! Mark and Mitch are excellent to work with. I called about a vehicle I saw online. They had it coming soon and I was given a fair price The First Time!! No haggling, no expensive add ons...only what I wanted! It was great! Definitely recommend!
Booked appointment online…..for Friday 7am told at drop off they won’t be able to look at it until Tuesday. Isn’t the first time service department let me down. Customer service is absolute trash.
Such an amazing experience at Camelback Ford. Peter was great to work with and worked very hard to help me get the car I wanted for the best deal possible. Thank you!
Incredible experience throughout. Herb took the time as a GM to lead the entire process and was in constant communication. Hands down the best car buying experience I have ever had and will send everyone looking to Camelback Ford.
If you decide to purchase, explore, or just want information on a ford vehicle..ask for Tyron Watson. He helped find the vehicle I wanted. He was excellent, even when I changed my mind often. Made a stressful experience less stressful. Highly recommend this ford dealership. All staff are helpful and friend. Happy vehicle buying. Tell Tyron, Tewana sent you.🚦🚙💨
Buy from a locally owned dealership… do your research before buying here. They are owned by a huge investment company and they could care less about you. I regret buying my vehicle here. When you buy a vehicle new it comes with two keys… well the salesman Peter lost it. Told me not to worry we will get you a new key. Took me a year to get it. They told me I should have fought harder in the first 30 days. Had to call ford corporate. They had it all set up to get me the key I was owed and I believe just to mess with me this dealer held my truck all day refused to complete the key until I went to pick it up they said oh it is ready…. Awful customer support, awful salesman . Support locally owned businesses, not these investment groups.
Buying a car from Camelback Ford was a great experience! When I arrived, Mitch, our salesman, had everything ready for us to review. He was open about each line item on the invoice and was willing to answer any questions I had about the cost of the car.We ended up buying a different vehicle than planned and Mitch was great about spending all the time we needed to make the right decision.The staff is overall welcoming, the showroom is clean, and if you are there on the right day they may even share their lunch with you!
Great experience from sales to finance to management. Highly recommend working with the team. Big shout out to Steve and Alfonso!
I went to look at the interior of the Explorer XLT with the sport package. They were the only dealer in the area with the options I was interested in. My sales person was friendly, she took we to the truck so I would have a short walk. I saw what I was looking for and we returned to talk numbers. The sales manager worked very hard to get me to the payment I wanted. They gave me top dollar for my trade. The finance manager was really helpful. He worked with me to get a great deal on an extended warranty. Overall everyone I worked with were warm, friendly and most of all professional. Im going to recommend Camelback Ford to everyone I know thats looking for a new car or truck.
Angel and Taylor made the process as least painful all possible. Angel was patient with me while answering questions through email, text and phone for about a week and then had most everything ready when I arrived. Having my loan already, in the 2 hours I was there, I just had to decide on a vehicle and sign some papers and then headed on out. Decent service and would go back again. Angel and Taylor are A ++.
Cody (manager) told me he would give me 9k over what is owed on my vehicle with accident in the past. Greg (sales) told me only 4k with tax incentive after driving over an hour. I will get the deal done said greg. I explained the pre qual with capital one and needing 6k over for the vehicle and still greg said “I will get the deal done and you wont pay anything extra.” Big red flags. Deal was sent back because the 6k was not met and greg said there was nothing he could do. Also told the dealership not to run the credit multiple times and they ran credit twice. These people will lie in order to finance for full retail price and make a few extra bucks and run the credit many times (said it was the only way) then throw you to the street like a piece of dirty food when they lie and deceive you. Come here if you want to be lied to and deceived.
This is an amazing car dealership. The GM, Herb, himself took time to make sure I was doing well. The whole team, Sheila, and the salesman Bryan were all outstanding. There seems to be a real family environment there. Ive purchased many cars and this was the first time that I didnt feel pressured. The whole process was about choosing what I wanted; the team was more interested in my happiness then selling me a car. That was the Camelback Ford difference. Herb, the GM runs an amazing dealership... so Thank you to the whole team for serving our family and getting us into the SUV we wanted!!Totally recommend shopping here!
Excellent customer service. They really care for customers and they’ll do what ever it takes within their power to content customers, even when Ford company is struggling with production. Thank you very much.
Had a great experience with our salesman Mitch, they had the pickup that we wanted, it was ready when we got to the dealership and then showed us other inventory they had but we stuck with the one that we had seen online earlier. Laurie the finance person was great to work with made that process go flawless. This is the 3rd vehicle we have bought from this dealership
Thank you Craig Ebers. Craig is very professional and knowledgeable about the ford product. My new 2021 F-250 needed an alignment and Craig got it corrected in a timely manner. He also took care of my first oil change and filled the diesel DEF fluid at no extra charge. Also had a brief conversation with Gary the new service director. Honesty goes a long way in the service industry and I trust these guys 100%. Give them a try I’m sure you will be just as pleased.
Nice staff in the pre-owned department. They follow up and not aggressive for your business. I really like that style of sales. 👌
I had a chance to look through some vehicles. I kinda like some vehicles they had but didnt have what 8 was looking for. An Impala. I like Impalas just because they go way back n we have one parked back home on the Rex. I think its a 1965 Impala. Camelback gave me an offer but its a little but above my budget. I didnt get any photos. I shouldve. But, I had fun. I was willing to spend $1,400.00 n a monthly payment no more than $300.00.
I bought my car from here and I havent even had it a year and the check engine came on. I took it to see why the check engine was on it is the TCM. Meaning at times i can not reverse and also it is preventing from shifting gears properly. There is a recall on this and when I call ford and went down in person to the dealership all they say they dont have the part and there is no ETA on when theyll have it one person said they have cars waiting for a year another person said 3 months. This has been very stressful and even after telling the service person that i dont feel safe driving the car all they keep saying is I wish I had better news. This has been a nightmare and terrible service.
Jessica was very helpful to my wife and I. And did not put any pressure on us to buy a vehicle she was very patient with us. Staff was also very helpful and nice 5 stars to camelback ford thanks again.
Thought they did a great job on my husbands 2020 Ford fusion if you ever need to talk to anybody talk to the service manager Craig he does an excellent job making sure the job is done right
2nd time buying in Phoenix from Camelback Ford even though we are from Tucson. Service and price top rated by far. Everyone considering buying a Ford should at least shop here and then compare to others if feel you need to. No better dealership to work with. Ryan (sales), Alex (Mgr), and Chris (Finance) we’re all great.
Im happy with my car buying expierence. I was in and out fairly quickly. They do the same stupid tricks most dealers do, trying to convince you into letting them put nitrous in your tires for a stupid charge. But thats to be expected. Watch some YouTube videos to be aware of the tricks.P.S. Dont let them sell you the smaller antenna until you see the one the car comes with. I ended up paying for one and it was pretty much the same size that came with my car. Also try to activate your modem before you leave the lot. My new car spent 5 days in their shop a couple weeks after I got it.
Great Customer Service. Anthony was great. Will definitely recommend.
I bought my car here back in March after I lost my car due to being rear ended in February and was told I would have my first oil change included. I had called the day prior and was told that it is first come first serve. I went there the next day first thing in the morning and was then told that they were extremely booked with vehicles due to the chip shortage and I would need to leave my car for half the day. I live 30 minutes away so I could not just leave my car for half the day. I know I was getting worked in and was extremely grateful. I was able to leave the dealership after about 3 hours. I understand everywhere is busy during Covid and this chip shortage which was why I was okay with patiently waiting. Special thanks to Sariah and staff for working me in on their busy day. I hope that there are others that are just as thankful as I am. Also I absolutely admire how this place treats their staff members like family and has each others back. Its hard to find places like that now a days.
Awesome experience! They were easy to talk to, showed me different options, and listened to my needs. The most pain free car buying experience I have ever had!
Doing business with Camelback Ford was better than any dealership Ive ever worked with before and Ive worked with many dealerships for the car buying process. These guys put up with my antics they were safe and secure, they went out of their way to get me the better deal on a vehicle I probably didnt even deserve haha. I would definitely recommend Camelback Ford to anyone looking for a truck like mine or otherwise. thanks team!!!!
I dont normally write reviews, but my experience with this company is something I feel like I should warn others about. When we purchased a used vehicle about 5 weeks ago I was told they would replace the broken air vent (probably a $30.00 part) but we wanted it fixed because it was an expensive car and shouldnt have a broken vent. They agreed, the salesman told us he would order it that same day.. IT HAS BEEN 5 WEEKS.. I have been calling, speaking to the salesman, the sales manager ect. leaving messages, texting and getting radio silence, that is some horrible customer service.. all they need to do is spend the $30, order the part and let me know its in, this is all so unnecessary and unprofessional. They have certainly lost our business and we have no problem letting people know how they run their business. Im just glad that we are talking about a $30 air vent here and not something much more significant because I am certain it would be an uphill battle to get them to do the right thing. There are plenty of dealerships.. shop around.
Thank you for helping me get the car that Ive wanted. I had a 2006 Honda Civic Hybrid with 220k miles, so it was time to upgrade. Dylan and Ryan were a pleasure to work with and I appreciate their superb communication skills in working through the process. I was on the fence about getting the vehicle, but over the course of a few days we were able to make something work. Ryan and Dylan both called me when the Bronco Sport Badlands reached the lot. Alfonso was gracious in reviewing the different options for protecting my vehicle. Overall I was in and out the door quickly. Camelback Ford was a great experience, thank you!
Bash did a real good job and a great salesman i recommend him if you want to walk out with a car you want great service
Just purchased a new vehicle (the 3rd one from them) and each time everything gets easier and easier. They care about the customer and what they want. Ty definitely goes above and beyond to get what the customer wants at the best rate. I am so happy with my new Escape :) definitely recommend!
Even though I didn’t go to buy a car today Francisco was very helpful and had amazing customer service that I’ll be back in the future to buy once I’m done with my chevy sonic 🥰 but with the offers he gave i might be back sooner 🥰
Pablo’s the man with the plan. Upgraded my Ford F-150. Bigger engine, better trim and the service was top tier.
Worst Damm place you can ever purchase a vehicle! Ive never gave a bad review about anybody! But this place and there staff are worse!! Honestly this place should be under investigation with what they are doing here. They will take your hard earned money and kick you out the door. This is the only place where you WONT get lemonade from a lemon! Thanks for the next 6years of payments for a vehicle I dont have .
Fransheska was absolutely amazing. She made sure that we got everything we are looking in a vehicle and stayed in our budget. They worked with us to make sure we were able to make our new vehicle a reality. they gave amazing customer service. She was THE BEST. If your are looking for a new vehicle. I HIGHLY recommend her.
I purchased a new car from Camelback Ford and had the pleasure of working with Ty Watson. He was honest and kind and the type of person you wish you could encounter everywhere. He listened to what I wanted and was so personable and easy to be around. The rest of the crew were also very easy to work with. If youre looking for a new car, I highly recommend heading to Camelback Ford and asking for Ty!
My husband and I had a great experience buying at Camelback Ford and working with Ty Watson! He was patient, personable, and really worked with us to get our financing to something that we were comfortable with. Ty never pushed us to buy anything, he genuinely cared that we found something right for us, and unlike most sales reps we came across in other dealerships, he understood that buying a car is a big purchase! We are super happy with our new car!
I was staying in town for the weekend and needed an oil change. Although they were busy, they still took me. Had to wait a bit longer, but I was not in a rush at all.Used my points to get an oil change, and they even washed my truck. I drive a lot in the Midwest and the East Coast, and they dont wash vehicles there for some reason.The staff is friendly and caring; they even let my cat to wait with me in the waiting room! Great experience!
Bought my 2016 Ram Big Horn from salesman Chandler on the used car area. I called and told him what I wanted/needed and he found the perfect truck for me and my camper. He was very thorough on all my choices.I have had my truck for approximately three months now and had to bring it in for a check engines light. And thank goodness I bought the warranty. Everything is covered. Thank you Chandler and the Camelback Ford used sales team for a great experience.Patty.
Ava and Saeed were fantastic. they took care of me like I was family and they made sure I was comfortable with everything. I had an amazing buying experience today and purchased a 2021 ford mustang!! Im grateful to have had such an awesome sales team!
Initially, I dealt with Mark, the internet manager. He was nice, honest, friendly, and straight forward. Mark wanted me to make a deal. And a dealWe made... Mark then recommended Anthony, a young congenial sales agent, to take the rest of the deal from there on. Anthony was just amazing. Simply put, he was a car guru. I then dealt with finance guy, Alex. He was also kind, non pushy, and honest. Overall, my experience was amazing with Ford Camelback. Five star VIP treatment period!
I will never buy another car from these people The service department is terrible
Steve Shaff was great to work with he is not pushy amicable to all my quote request and incredibly responsive during and after the vehicle sale.
Terrible customer service. They will lie to get you to drop off the car, and then out of nowhere say it will not even be looked at for week or longer. I made an appointment ahead of time to get my car looked at. I told the person making the appointment that I will need to drop off my car after hours and uber home. The next morning I get a phone call saying they dont have an opening for two weeks. Its a classic bait and switch. Its going to cost me almost $100 of ubers to finally get my car back. They obviously dont care about their customers and completely okay disturbing your life. Dismal customer service.
Excellent buying experience. Ty Watson was incredible to work with. Patient, understanding of my time and goals. He helped me work the deal that we could both live with. My apologies for not remember that finance guys name, but he was great, too. Found the MPP plan on my other truck that I forgot I had, so credited the deal with that, and also found a Costco membership offering that was applied. Overall, excellent buying experience.
They are class A scammers... would not tell me repairs that were done before car was sold.. further research indicated damage that you did not disclosed... I will be filing a lawsuit with Maricopa County as well as contacting 3TV and Ford... you sold a car where you actively tried to hide damage.. i have screen shots of car on website with altered pics to hide damage.
Our experience at Camelback Ford has been great! Our salesman Peter Purcarelu made this a stressless/ fun experience as did the whole Camelback family! They “all” worked with us every way possible to make this a enjoyable experience. I would highly recommend Camelback Ford! We now own a new F150 Lariat ( amazing truck) Thank you Camelback Ford
Ty was very patient and accommodating and also very knowledgeable! I would certainly recommend!
Ryan went above and beyond for finding me exactly what I was looking for. I’m definitely glad I ended up splurging! I’m so in love with my Explorer ST! If I ever need a new car for my kids or husband we’ll definitely be back to see him!
Great Service. The salesman Dillian was very professional, genuine, and polite. He was very knowledgeable about the cars he was showing us. He answered every question I had. He did not make me feel pressured to buy a car and made me feel very comfortable. He really tried to get the best deal for us. The whole experience was very nice. I felt welcomed as soon as I stepped onto the lot. The finance guy (I did not catch his name) was very informative and was helpful. Everyone seemed very professional and nice. And I had been looking for a car for quite a few weeks by then. But, they had me sold! I would definitely recommend coming here to buy a car. I would love to buy my next car here again as a very satisfied customer.
After trying multiple other Ford dealerships with less than great service, I was so happy to receive such great, personal service at Camelback Ford. We worked with Elijah who went out of his way to make sure we got the deal we were looking for. The entire experience was smooth and easy and we never felt like we were being swindled, upsold, or taken advantage of in any way. I would recommend Camelback to anyone!
I was browsing inventory pics, and came across a 2021 stx in iconic silver. Ryan reached out to me verifying the truck was available on the lot. Visited the location, and unlike other lots i didnt feel rushed, or pressured, or my worse fear the well you wont qualify for this one.. . but how about this one! Ryan showed me a variety of select f150s on the lot. I was sold on the 2021 leadfoot gray 5.0 stx 4x4! Once again nervous about credit, qualifying, and what my trade in would value at. From start to finish Ryan was professional, honest, and courteous to my familys needs staying late to get the paperwork processed. Leaving the lot in a brand new pickup that Im on cloud 9 for still. I personally recommend Camelback Ford to everyone, and if wanting honest quick answers, and great sales satisfaction I would reach out to Ryan Strickland! Thank you Camelback Ford
Lexi was great and the experience overall was a positive one. I work in the automotive business and have dealt with dozens of car dealerships and I can now say first hand this is a good one. Recommend!
Josue Garcia helped me get my first car. He went above and beyond explaining everything. He helped me choose the perfect car it was exactly what i was looking for! Best experience ever here at ford!
Service Dept took care of a few issues I had. The service advisor and Customer Relations person worked to make everything right.
Our experience was fantastic and our salesman Mitch was one of the best we have had and Laurie in finance bows what she’s doing overall they were awesome
I had the best car buying experience at Camelback Ford. Ryan Strickland went above and beyond to get the exact vehicle I had been looking for. He was phenomenal and couldn’t have asked for a better salesman. Chris, the finance man was yet another member of the team that was amazing and wonderful. Ms Sheila Keilman, the customer relations manager was very heart warming and checked up on us, making sure we didn’t have any further questions. Anyone interested in a vehicle at this dealership, please ask for these two gentlemen as they will give you the best experience at Camelback Ford. Thank you!
Purchased my new car from Camelback Ford on a whim. Pete was the consummate sales professional. 5-stars!
Could not have asked for a better experience. Eva was truly amazing. Knowing my expectation of what I was looking for, Eva wasted no time and found the truck I was looking for. Thank you to the team of Camelback Ford and a shout out to Chris for having my back. Truly would recommend them.
Bought a new 2021 f150 in January so I could move and it spent about 75% of the first 6 weeks in the shop. (Starting from day 2 of ownership). They couldn’t ever fix the truck, meanwhile drained my gas tank twice and damaged the vehicle as well. Got Ford involved and they still wouldn’t budge. After spending $66k on the truck they wouldn’t swap me into a different vehicle they would only offer $50k back because they know that it’s a lemon. Also they knew I was moving out of state which is why they wouldn’t help replenish the gas they used nor fix the damage they caused to the vehicle. I have pictures and documentation of everything. I guess they would rather go to court than handle it in a respectful manner. They have had plenty of opportunities to make the situation right and chose an alternative path. Stay very far away from this dealership and their GM Herb. There’s plenty of other Ford dealerships that will serve you better. As for the product you could say that’s on Ford but once this dealership butters you up enough to sign the paperwork then you get the true version of what they’re about.
Definitely a Pleasant & Easy Experience!! Both Mark the Finance Manager & Ryan were patient & friendly & answered all our questions. Ryan Strickland was amazing funny & definitely knowledgeable in their inventory & what he didnt know he found out for us.Totally exceeded our expectations from the test drive to signing papers in finance we were out in less then 3 hours. Extremely happy with my choice, Not one bad thing to say. I would definitely recommend Camelback Ford to anyone!! Thank You Camelback Ford You Guys Are The Best!!
I recently bought a used suv from them and the suv isnt worth what Im paying. Now Im trying to see what they can do to them this dissatified customer. But nobody is returning my phone calls or emails.
I was apprehensive to car shop as the experience and pushiness of some salespeople can deter me. I worked with Chandlar M and he was absolutely amazing to work with. He was not pushy, but friendly and transparent, and provided me with specific information on the different options available on the models I was interested in. I was passively looking and Chandlars exceptional customer service prompted me to trade in my BMW for my first Lincoln.I do feel as though the other steps in the overall buying experience, after Chandlar was involved, were less than stellar, and hope they work to improve.Chandlars approach to the buying experience would solely lead me to recommend Camelback Ford to a potential buyer.
I took my F350 here for overdue maintenance and a small issue. Everything was handled very well by Julien in the Service Dept. It was going to take a while and they hooked me up with a loaner car for 2 days. The communication was great. We will be back again. Very fair price for the work done.
I wouldnt go back there, they lied to me saying they couldnt work on my car. All because it had an aftermarket exhaust and was told that dealerships dont work on cars with aftermarket parts. Went across the street to VW and they said oh yeah thats not problem. So I dont trust anything camelback ford or Lincoln says. Also they sold me a car with out safety Inspecting it and not telling me till after I had bought the car.
I usually dread a trip to the car dealership, between the high pressure sales, the endless waiting during negotiations, and feeling you’re getting ripped off. None of these occurred at Camelback. Anthony, the sales rep who helped me was friendly, knowledgeable and refreshingly laid back. He called me when a hard-to-find Mach-e became available and I was able to complete the purchase quicker than I ever have from a dealer. Alfonso in finance was very friendly and efficient. I’m very satisfied with the entire experience.
Ken and I enjoyed our Vehicle purchasing experience at Camelback Ford. From the managers to our personal sales Assistant, Ty Watson everyone was very professional and knowledgeable.The vehicle we wanted to see was ready and spic n span for our test drive. In checking around the area, Camelback Ford had the exact vehicle we wanted with the best price. Ty Watson was willing to work with our timeline and he stayed in contact with us with out being over bearing or intrusive. We would be happy to recommend and would go back to Camelback Ford for another vehicle. Thanks again from the Guys
I came in to get a new car and I worked with Dillon. He was, by far, the best salesman I have ever worked with. He answered all of my questions and never once made me feel pressured to buy something. It took a few days to get to where we needed to be, but Dillon had incredible communication the entire time. If it hadn’t been for Dillon, I honestly would have just walked and went elsewhere to find a car. Dillon is 5 stars.
Ryan, Mark and Steve on the sales floor did a great job! They were not pushy but very thorough and responded very quickly when they said they would. Mike in the finance department was professional and very knowledgeable. I always dread shopping for cars at dealerships. Once you get past the gauntlet of greeters in the parking lot my experience was excellent
This dealership has no idea what’s going on. After agreeing on a deal on my new truck I sat with a person in title department making changes to everything because they had it all incorrect. After all that they still sent my title to the wrong address. Then I went back to get the upgrades done it seemed like they didn’t want me to hang out there as he kept saying you can come back or sit in another lounge area and wait. They were not welcoming at all. It took forever scheduling the appointment as well due to the sales team and the shop not knowing who was to do what. After I was told it would take two hours it only took 30 minutes. I’ll never buy another vehicle from this dealership and I plan on getting my oil changes at another dealership because I don’t trust them to do anything right!
Best experience buying a car! Mitch and Angel were amazing! Will recommend this dealer over and over!
Stopped in and spoke with a Service Advisor he is very helpful and answered on my questions.
We were helped by Peter P., we never felt pressured by Peter to make a purchase. Peter helped us with whatever we needed and asked for. We had a very good experience with Peter. I give 5 stars to Peter for his customer service.The same cannot be said for the preparation of the new vehicle for me to drive home. The window tint was found to have been scratched and torn and panel on the rear passenger door was missing. It pointed out the damage to Peter and he immediately got a manager to evaluate the damages.
I bought a car from here about 6 years ago but I went back recently to visit the auto parts department and the staff there was absolutely awesome.
Trae thanks for your help on the Raptor today, you’re a good dude!! 💪🏽💪🏽
It did take what seemed like FOREVER to finally get a good deal but the salesman Joshua was confident well get what were comfortable with. Receptionist wasnt so friendly when arriving. But luckily found our salesman immediately. Did not interact with anyone else. Joshua was nice, accommodating, knowledgeable with each vehicle we were interested in and if he didnt know an answer, he would find an answer immediately. Will most likely return only if Joshua is still there. Also, please get new waiting chairs. It hurt after sitting for so long.
The employees here had a very good attitude and they were very professional. They had an answer for every one of my questions. They made my car buying experience a good one.
Camelback Ford made me feel at home! If you ever need to purchase a vehicle make sure you reach out to Ty Watson, he will take great care of you. Make your dream vehicle come true! Definitely coming back. Thank you Ty Watson & Antonio!!
Camelback Ford made buying a vehicle easy and convenient. I submitted all paperwork online prior to going in to the dealership, which cutdown the time I had to be at the dealership. The entire staff was super friendly and helpful. I highly recommend you give them a try if you’re considering buying a vehicle. You will not be disappointed.
My wife and I were assisted in our purchase of a 2021 F-150 XLT. Ty Watson was the sales representative who, without his overwhelming and genuine concern for us, helped me purchase my first ever new vehicle. Without Ty’s assistance I’m not sure the deal would’ve happened. His friendly and positive vibe drew me to the dealership. He made me feel comfortable to discuss what i wanted and what i didn’t want. Ty made the experience memorable and enjoyable for my wife and I. We will definitely recommend Ty and Camelback Ford to our friends and family. Thank you again Ty!Frank and Claudia Timke
I would rate less than 1 star if I could. Showed up to test drive a For Expedition on a Sunday - they said they lost the keys and showed only the outside. They rescheduled the test drive for the next day. Monday showed up for test drive, only to find out the car was already sold to someone else. Jacqueline Rodriguez was the salesperson I am upset and disappointed about the terrible service and betrayal. However, I am not shocked or even surprised based on other reviews of this dealership. Good luck to anyone trying to buy a vehicle from them!
Worst ford dealership ive ever been to, i have to go to this dealership with a male accompanying me because they seem to love to try and cheat me for the simplest of things thinking im unknowledgeable. also had a service guy hit on me awhile back, he got my number from my file CREEPY AND UNPROFESSIONAL.
Helpfull sales people. Willing to help all they Can
Lets start with the good - Jesus was my contact and he was extremely nice very professional and customer service oriented. The service provided by the mechanics was fine; a simple oil and filter change.The bad: I called the dealership directly to schedule my appointment and was asked whether I would be staying with my vehicle or dropping it off. I planned to stay. I assumed that making an appointment meant I would have my service done at that appointment time. After being told it was a two-hour wait (what?!), I asked, Whats the point in an appointment? I was told there was a backlog of people who were waiting.After 4 hours (yes, FOUR HOURS), my service was done. during the four hours that I sat in that waiting room, I never saw more than three others waiting for their service! I was also told that they wouldnt be able to wash my vehicle (I heard several other customers being told their vehicles had been washed).So, if you plan to use this dealership just make sure you ask all the right questions or be prepared to wait a very long time for the most simple service.
Were friendly and explained my daughters car repair good. They answered my questions with good knowledge. And she noticed a small scratch she found and offered to let the body shop to take care of it. I believe they went obove most to help her out. Thx you Camelback Ford!!
Wonderful experience purchasing a vehicle at this location. Ty Watson did an amazing job helping us find the perfect vehicle for our family! He was patient and attentive helping us look at the different options we had in mind. If you are looking for a vehicle I fully recommend Ty Watson at camelback ford! Thank you!
Salesman, Dylan Smith was extremely courteous, polite and knowledgeable. He did not pressure us to buy and we believe he tried his hardest to get us the best deal. We also were very happy that we were not asked to initial/sign any paperwork upon initial inquiry indicating that if the dealership could come to an agreement on price with us, that we would agree to purchase that day. We have encountered that at other dealerships and consider it a huge turn off. I understand they are attempting to get you to agree to negotiating in good faith and not going through the motions, only for them to be told well have to go think about it, clear it with another partner/spouse, etc. However, since this tactic holds no contractual obligation, it appears that its also a psychological manipulation of sorts in that once people have essentially agreed to the purchase, many would be more reluctant to back out.
Josue Garcia guided us thru the process of buying a car, over all he was very helpful and patient. Everything was explained and made the process pretty smooth. Plus he’s bilingual so that helped a lot.
Ryan my sales person was very helpful and informative. Definitely recommend seeing him if your looking for a vehicle.
I had a great experience working with Ty. He is knowledgeable about the vehicles they sell and really helps you get the best deal possible. I would absolutely recommend seeing Ty at Camelback Ford.