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P&J Auto Care Center
4060 W Clarendon Ave, Phoenix, AZ 85019, United States
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P&J Auto Care Center
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da
Review №1

Im extremely happy with there services .Every time I call them when I have something wrong with car. THEY ARE MORE THAN WILLING TO HELP YOU right away. I ask if can fix car and they say yes, if you like will give a you a ride home dont worry .. very nice and respectful. I left my car to do oil change, tuned up change of batteries and air filter my car is driving like a champ .. if you having problems just make sure you let them know what it is and they listen to you ...they really care about there customers...

is
Review №2

Really nice people the son of the owner was really helpful and called daily to keep me updated on my vehicle , dealership wanted over a thousand for the repair and they got me 600 even which is exactly what I had so they overall saved me 400 bucks ! The wait was a while but in the end they got the job done and done right . highly recommended if your not to trusting on mechanics as myself , they were honest from the start that they wouldn’t charge me for something I didn’t need as other places do! and they gave me a good price and call before they started the work . Really good people and they get the done right ! Will definitely be coming back when needed , thanks p and j !

la
Review №3

As usual, I was treated with respect and the technicians were professional and well informed on my mechanical issues. I will have my vehicle serviced at P&J Auto Care without hesitation. Thank you Guys!

H4
Review №4

Took in my car to get horn fixed, got my car out same day. Fast reliable service.

Ch
Review №5

May 11, 2017Owner Jose and his son Victor are honest and dedicated vehicle mechanics. They WILL NOT try to sell you anything you do not need! I took a recently purchased 2004 Hummer to Chevrolet for an inspection. Their estimate to repair it was in excess of $5,500 due to the neglect by the previous owner(s). A friend of mine told me about P & J Auto Care and told me to call owner Jose and give him a shot before spending a ton of money at inflated dealer prices. Even though Jose had to keep my Hummer for about a week to complete all of the repairs it required, he saved me well over $1,500 by my calculations. He ended up using mostly GM products and gives a 1 Year, 12,000 mile warranty on Parts and Labor. So, when I come to pick up my truck, which previously had a filthy engine bay area, to my delight he had steam cleaned and detailed it to where it looked almost new. This is what I call a very professional job and well above what I was expecting. Look at the pictures and you decide. I give P & J Auto along with his Jose and his son Victor FIVE STARS! I would encourage you to give these guys a try.

Co
Review №6

They have good prices were upfront talked and explained things to me didnt try to sell me on things I didnt need i will definitely be back for things I cant handle and I am telling everybody I know to check them out. Had my transmission rebuilt and they dealt with my extended warranty company great job guys and fast and thanks for taking care of my check engine light issue passed emissions no problem 👍👍 Just had radiator and water pump done Thabo your again very fast excellent job appreciate the work guys

De
Review №7

The son Joe….very good guy! He could tell that I was a bit worried but put me at ease and did phenomenal job fixing my A/C….now I have to wear a coat and scarf when I turn it on lol👍🏽

Ad
Review №8

They were super friendly and know what they’re talking about, family owned, and I would definitely recommend to anyone out there that needs any type of vehicle maintenance.

Da
Review №9

Thanks to Joe and Jose for getting me in and out with professionalism and tons of help! Thanks for helping me take care of the things I needed! 10/10 will recommend!

Ju
Review №10

Great s ls a great place to take your veachle to get the right care it deserves.all the staff is friendly and very knowledgeable .all very good at what they do.reasonsble prices and exhalent coustomer services.

Ka
Review №11

They worked with me and my jeeps AC issues. The fact that I had warranties on my parts too. They took them off, waited on me to exchange them then even waited as I raced to them because they closed right as I got off work. I left my other vehicle there for a diagnostic. They are my new mechanic!! Thank you

Ja
Review №12

Attentive to the issues, handled quickly. Provided extra diagnostic showing current vehicle health. Recommended if in Phoenix area.

Ca
Review №13

My transmission blew out on my 2017 GMC Sierra. José and his team were awesome, helpful and great at following up with me in the whole transaction. Would recommend to family and friends. Efficient and reliable.

Lu
Review №14

Great customer service! My car drives so smooooth.They even went out of there way to get my car washed.

Je
Review №15

My cars throttle body gave up on me mid afternoon and they squeezed me in 2 hours before closing! They got my car back to me within 3 days, running just the way it did off the lot! They also went out of their way to drive me back to work after taking my car in. All around great service, and super friendly customer service. Thank you for fixing my car in such a timely manner. Muchas Gracias!!

Cr
Review №16

Pleased with service! Professional and friendly staff! Vehicle received at time promised.

Dr
Review №17

Great service all the way around! Great prices and great employees! Highly recommended if you need any work done on your car. Got me in and out very quickly on a Saturday! Awesome business!

Ja
Review №18

Great service, honest, trustworthy mechanics. Jose was very informative answered all my questions, will recomend to friends and family.

Ta
Review №19

These guys are great. Always willing to help. Theyre nice , professional and inexpensive. I recommend anyone to go there for whatever ails your vehicle

Al
Review №20

I have been using P & J Auto for years! There are a few reasons that I continue to use their service. I feel that their prices are fair. In all the time that Ive used them Ive never felt like they were trying to extremely over charge me for their service. I also feel that they are very honest and trustworthy. They have never tried to take advantage of me. They let me know exactly whats wrong with my car, what needs attention now and what can wait until later. That is definitely something I appreciate being that having a car that runs well is imperative to my career. They always make me feel like a friend not just a number or a customer. They are so friendly and easy to chat with. I highly recommend P & J Auto Repair if you need a quick fix or looking for a life time mechanic you can trust they are the number one pick! Thanks for keeping my car running smoothly guys!

AZ
Review №21

This family owned shop is amazing! My oil pressure switch went out, had me a little stressed. Worried about what damages this could be doing to my truck, I called the shop. They answered all my questions, gave me an estimate which felt fair and I dropped my truck off in the morning. Mind you it’s Saturday and they close at 2p, they were willing to stay later and finish my truck. They did not have to do that, this to me....means they care. Parts and labor were fair more then fair but I honestly feel like I under paid. Jose and Joe BIG thanks to you, you’re wonderful.

Ab
Review №22

Exceptional service, high quality and fast turn around. These guys fixed my BMW X5. They came highly recommended by a friend and I can see why. Do not hesitate to take your car to this shop they will fix the problem no matter what it takes they are great people.

El
Review №23

My husband was driving my car and parked it but the the car started to roll back. He called P & J and they drove to him to see if it was an easy fix. It wasn’t but they drove my husband to the shop so he wasn’t in the heat and towed our car to the shop. Joe and his dad run the shop and were super helpful and got our car fixed! Will definitely go there again for any other issues we have.

de
Review №24

Needed my radiator replaced on my 2010 Nissan Murano and some hoses. They did a great job!! My car was also low on Freon and the filled it up for free!! So now not only is my car not leaking water anymore. But my a/c is working wonderfully! I will definitely be taking my car back there again!! And would highly recommend them to anyone who need vehicle repairs!!

Se
Review №25

This is a REAL family owned business. I do not understand as to why I would see a single negative review on this business as they made everyone in the shop feel like they were at home. Each customer would be coming in with a smile. That alone speaks great volumes!

Ed
Review №26

Most mechanic shops try to take advantage of people but this mechanic shop really helped me out, they gave me advise like I was a family member, I highly recommend this shop!, I’d give it 10 stars if I could!

Da
Review №27

P&J auto will always have me as a loyal customer , they get the job done right and they are a honest hard working business . I highly recommend them .

Je
Review №28

I had my Chevy Aveo towed to P&J Auto Care, because my radiator was leaking badly. My son found P&J on the internet, and was impressed with the favorable reviews. They replaced my radiator, found my transmission fluid was 2 quarts low and added more fluid. My car is working great now, thanks to P&J. They are trustworthy, honest, friendly and keep the price affordable for you. They are very caring people, and I highly recommend them to anyone whos looking for the best place to take their car. Thank you all at P&J for helping me get my car running again! I definitely be going back to P&J for my car repairs in the future!

Na
Review №29

They were all very welcoming and very communicative, had our vehicle back in a fair amount of time even through the holidays, highly recommended. My vehicle is good as new, thank you P&J!

Co
Review №30

They have been very nice and extremely helpful. Work is always done well and they explain everything they’re doing. Never have to worry about surprises on the bill.

Ri
Review №31

Friendly honest stand behind their workI have no problem going back in the future

Ca
Review №32

This Shop is awesome! They got me in right away The car was ready the next day. Great customer service and the price was very reasonable as well. Ive saved their contact info and will definitely be using these guys again! I ‘m so glad they partner with Carmax thanks Joe and Jose!!

Lu
Review №33

You have to experience great service. P&J has it.

Co
Review №34

This shop is pretty awesome, very reasonable prices, and people who know what they are doing, I know my way around a vehicle having worked on my own for years, but getting over a broken leg, I dont need to worry about who is going to service my truck in the future.

St
Review №35

Jose and his sons run a great shop. They have performed plenty of maintenance and a few repairs on my truck over the course of approximately two years that I have been utilizing their services. They have earned my trust.

Be
Review №36

Wow! Look no further for a car shop. I can’t say enough nice things about P&J auto care. Everyone I have interacted with has gone above and beyond to be courteous, professional and friendly. These guys are awesome! They rebuilt my Honda 2001 engine (330k miles) for an extremely affordable price and it hasn’t run this well in years. They even included a check up visit! You feel like part of the family here and they do high quality work taking time for the little things. I drive an hour to take my vehicle to P&J auto care and it’s 100% worth it.

De
Review №37

I used this business as a service center for Intoxalock. There were issues with the equipment that Intoxalock sent that was causing issues with my vehicle. The team and p&j auto were supper empathetic and patient with how stressed out I was being. They remained in communication with me and assured it was fixed. The owner even called me a couple weeks later to be sure everything was working good. These guys are seriously great service providers which can be hard to find in the mechanic industry. Good company. Good team. I recommend them for your car needs. And if you are forced to get an interlock, and you decide to use Intoxalock, use these guys as the service center to ensure it’s installed correctly and you’re not overcharged.

Ti
Review №38

Im a real person giving a real five star rating. I came without an appointment because my check engine light was on, I also needed an oil change. They hooked me up in two hours even though they had a full day of appointments ahead of them, other places have had me waiting for eight hours even when I had an appointment.Take your car to P & Js, youll see for yourself that they are five star all the way.

La
Review №39

Always a great job! Victor and Jose (Jr.) are very professional and experienced mechanics and Jose (senior) always gives a fair price and true to his word. I highly recommend this shop to everyone & will return to them.

To
Review №40

Im really thankful to have found a honest automotive repair shop. I had my motor mounts replaced, shifter, and some weird thing with my ABS and dash lights flickering fixed at P&J. Customer service is outstanding, pricing is reasonable and the work on my car was efficient. Its a great feeling to find a shop with good quality service

Ma
Review №41

P&J AUTO CARE HAVE BEEN UNBELIEVABLY UNDERSTANDING AND HELPFUL THEY HAVE GREAT CONSUMER SERVICE VERY RELIABLE AND THEY TREAT YOU LIKE FAMILY!! OVERALL MY EXPERIENCE WITH P&J AUTO CARE IS A BUSINESS SHOULD TREAT THEIR CONSUMERS IF YOU DONT BELIEVE ME GO SEE FOR YOUR SELF THATS WHY THEY GET FIVE STARS FROM ME!!!!!!!

Jo
Review №42

The guys are great! I called this morning because my car was overheating and they got me in right away even though they were busy. They offered to give me a ride to work if needed even though they dont have a shuttle service. The car was ready to go in a few hours just like they said it would be even though they needed to get a part direct from the dealer. The price point was very reasonable as well. Ive saved their contact info and will definitely be using these guys again! Thanks fellas!

Ma
Review №43

Everytime Ive came here Ive never been disappointed. Even 2 years later after moving and coming back. I feel more then confident about my car. Safer. And I definitely reccomend anyone to come here. Friendly and they help you with anything you need from service to trying to save extra bucks for your wallet. Thank you guys

Sy
Review №44

Love these guys. I went online on a friday night and had an appointment by Saturday morning to get a my Spark plugs changed, well first of all they gave me a free ride home thats something not even my dealership offers LOVE IT. Then when I went back to pickup my car they changed my engine air filter, as a courtesy from them LOVE IT, and they checked my battery and also did a obd scan and found a few more little things that need attention . These guys took care of car way better than Hyundai dealership ever has, if your looking for good people with awesome mechanics LOOK NO FURTHER . .. I ll be bringing my business to them from now on.

Ja
Review №45

Great Work & Great Customer Service 👍🏽👍🏽-janise

De
Review №46

Ive been to these gentlemen 2x now the first time I had some pretty bad damage and a budget, they worked with me ,were timely, and got me up and running and my jeep looks great. They second time they helped with towing, were patient with me ,honest, and even when they could have clocked out at closing time they stayed late to get the job done, a day before the holiday on a weekend!! Thank you P & J auto p.s. they have great pricing and financing

Ti
Review №47

Ive been going to this place for over a year, they are very honest and reasonable and make sure to go the extra mile to get you vehicle fixed properly. I leave happy every time and would definitely recommend this place to anyone! :-)

Ca
Review №48

They were very professional and the customer service was excellent. They explained in detail what was wrong and showed me the defective parts.They had to keep the car over night and they quickly offered a loaner to get me on my way.The experience was excellent enough for me to come back for sure.

Jo
Review №49

I tried this shop and I give it (2) stars because the people who work here seem nice and will give you a reasonable price. However, remember that you also get what you pay for so dont complain if more problems arise later because of negligence the shop might have caused. The dealership is pricey but also is guaranteed to get the job done correctly. Youve been warned!

Cl
Review №50

Brought my car here and ended up with great service. They were very friendly and extremely knowledgeable. I was really glad I could be taken care of so fast. Jose and his sons were great!

Br
Review №51

This place is despicable and disgusting and charge outrageous prices if your not of there nationality, they break stuff on your car and make you pay for it! Beware of taking your car here they charger more than major shops!! TAKE YOUR BUSINESS ELSEWHERE!!

De
Review №52

Absolutely a great experience these guys are awesome and super friendly and great mechanics I would definitely recommend seeing these guys if you need anything done to your car.

Kr
Review №53

This place was awesome. One morning my key got stuck in the start position in my ignition, couldnt even turn my truck off. Just drove up b/c its near my new house. The mechanic was great. He dropped what he was doin and helped me out. Very fair cost for the work too.

Ha
Review №54

Good and honest mechanic shop. Took my jetta here at the end of 2016 with some electrical issues and got it back a few days later, to this day havent had any issues. I brought my 00 caddilac here 3 weeks ago with a damaged front end and a check engine light issue they were able to take care of all issues no questions asked and for a fair price! I recommend this shop to any one looking for fair/honest mechanics!!

Me
Review №55

I took my car to P & J and they had the best prices here. After going car shop to car shop, I finally found the right one. I give this place 5 stars!

bi
Review №56

This is an excellent shop. Victor is very knowledgeable and has great customer service. Thank you.

An
Review №57

Don not go here unless you want your stuff stolen, be lied to and go without your car for an extended period Of time .On(4/18/14) I brought my car to J&P auto because my AC clutch did not work. After 4 day(4/22/14) he told me my car was fixed and it is ready to be picked up. So I got it at about 1 pm. Tried to start it at 4 but it would not start because he created a short in the system. So I brought it back to him on(4/23/14) and did not get it back until (4/17/14).Not to mention he charged me 150 for a battery plus 75 for battery installation. But there was never a new battery installed. On top of all that the shop/ employees stole a 1200 wat amp, chrome Cologne tablet and work/ personal paper work.

Le
Review №58

Horrible place to take your car to . i would rate this place 0 stars if i could . took my BMW 328i 2007 in they kept it for about 2 weeks , i had a battery drainage and my car would leak oil from my oil filter cap. The boss or owner Jose told me the oil drainage was bad and shouldnt be happening (obviously) . so i went ahead and told him to fix that also he told me it was cause by presure and should be fixed . a day before he gives my my car he calls me trying to say i had the wrong battery , which Ive always had ever since i got my car and have warranty with autozone so im sure if that was the case they would have told me. His explanation was i had a 80 hour battery and i needed a 90 hour . complete bull. then calls me the next day tells me my car is running good and everything is fixed. i knew something was up because when i payed he told me he would send me a link to put up a review to which i was happy to review this place THINKING MY CAR WAS GOODbut he never sent the link IM SURE HE HAD HIS REASONS WHY . I travel about 2 miles and my car was heating up and wouldnt advance . i pop the hood and he only sealed my oil cap which caused all the presure to heat up the motor. He then sends me his son , i ask him what did you fix to which he replyed whatever my dad said we fixed. The son litterly had no idea what to do , i call the dad to send me the guy who actually worked on it , then he tells me the one who worked on my car was no longer there ????!!!! the son and the dad had 2 completely different stories.Jose wanted to keep the money i payed and wanted me to get the car back over there . But i had payed for my car to get fixed there fore i wanted my money back and he can get the car back and when he fixes it i would pay him in full . He didnt like that idea . Long story short Jose or his son had NO IDEA whats wrong with my car and he said he will give me my money and i take my car , really surprised me a mechanic would say that , he was obviously taking the easy way out to not work on the car . Ive taken my car to about 2-3 mechanics and they dont find the problem but they atleast were HONEST and told me they couldnt find the problem . i would not recommend this place to ANYONE. BE CAREFUL WITH THESE GUYS ! DONT LEAVE YOU CAR !PLEASE IF YOU DONT WANT MORE PROBLEMS WITH YOUR CAR THEN WHAT IT ALREADY HAS ,DO NOT TAKE YOUR CAR !

Mi
Review №59

Exceptionally honest and customer focused. They got my truck running beautifully again at a very reasonable price.

St
Review №60

Love the Shop!!.....Great Service. Victor was excellent. I would recommend Victor and P & J Auto Care to any one.

Lo
Review №61

Excellent Service kind and courteous.

An
Review №62

Best mechanics, honest people ,fast and accurate

Se
Review №63

Replaced a fuel pump on Tahoe within a little over 24hrs. Not a easy job. Got it done.

ph
Review №64

Nothing nice to say

Sa
Review №65

Very helpful and honest.

Ti
Review №66

Great people

Om
Review №67

Worst place ever

Je
Review №68

Excellent service

An
Review №69

The engine was very bad and the fuses broke down, the horn does not work, the engine is very dirty, in short, it is a bad service and I was never bumped

Information
7 Photos
69 Comments
4.4 Rating
  • Address:4060 W Clarendon Ave, Phoenix, AZ 85019, United States
  • Site:http://pandjauto.com/
  • Phone:+1 623-937-7900
Categories
  • Auto machine shop
  • Air conditioning repair service
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Engine rebuilding service
  • Radiator shop
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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