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Payless Salvage Auto Parts
2121 W Broadway Rd, Phoenix, AZ 85041, United States
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Payless Salvage Auto Parts
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Da
Review №1

As a woman its hard to get good help specially dealing with car issues, Eddie was very helpful in getting me the correct part for my car. Answered every message, and call. My auto part was delivered in a timely matter, I would definitely order from Payless again. Great customer service! Thanks for all your help Eddie :)

TT
Review №2

Spoke with EDDIE the owner and was quoted a price for the part. I wrote down the information and took his name down when we spoke. He told me to wait till they pulled it out of the vehicle and I could go pick it up. I called him the day to go pick it up to make sure it was out of the vehicle and he looked it up and quoted me a higher price. He inflated the price over a hundred dollars more. False advertisement at best and dishonesty. He then told me to look elsewhere and said he wasnt going to help me. Hung up the phone on me. Eddie is the owner and not only as a business owner false advertised he failed to upkeep his verbal contract as a business owner. Its unfortunate this business owner treats customers like this. Copperstate transmissions rebuild parts that are priced within the same price range as EDDIE is selling his used parts. Hope this information helps anyone looking for reliable and honest business. Eddie clearly does his pricing based on if hes having a good day or bad day.

Ka
Review №3

Looked all over the valley for bumper for my truck, finally found one here. I didnt even have to sell a kidney to buy it! very reasonably priced, very friendly people. I highly recommended!

Ma
Review №4

If you need part call here 1st. Staff will help you find it if they dont have it. It worth doing to save you time and money.

Ja
Review №5

Great service!! They didnt have what I needed but they helped me find them at another salvage yard!! Not many business will do that.

Mi
Review №6

I have been doing business with this company and Eddie for over a decade I always have been very satisfied! this amazing company is fast with great prices plus they will deliver the parts if need be!! truthfully I cannot say enough about how awesome this company is and I will always continue to order parts for them!! five stars all the way

Wi
Review №7

Eddie is amazing!! He is always on top of things and makes sure we get the parts we need. Thanks Eddie!!!

Ga
Review №8

A true pleasure to deal with!

ja
Review №9

Best service love mechanic .....

Br
Review №10

Great customer services 😊😎😊

Jo
Review №11

Fast friendly service, best prices i have found on used parts, they even got a part for me that they didnt have in-stock A+++

Jo
Review №12

Just spoke with a lady. Excellent customer service and information. Thank you.

An
Review №13

Best prices in town hands down! Eddie, Ruben and Victor are very knowledgeable and professional. They will never try to up sell you anything and are always willing to go above and beyond to ensure you get the best deal. They’ve earned a customer for life!

An
Review №14

Awesome Awesome Awesome!!! These guys are the Best! I am a single mother and we’re most try to take advantage Eddy didn’t! Even went far and beyond to assist me. Good prices, honest, and sweet to help the customer get what they need by putting the customer first.

Qu
Review №15

Quality work Leo there explained everything with details I highly recommend he did a great job i will be back if ever needed

Mu
Review №16

Eddie & Victor are both awesome! I got a considerably big fix done to my car and Eddie was very helpful. He is super busy yet he never compromised on great customer service. I approached Payless based on the reviews and I was very satisfied and happy with my decision. Thanks guys!

Ch
Review №17

Fair prices and customer service is great. Ask for Eddie

H.
Review №18

Good guys and better customer services.

Ke
Review №19

I have dealt with many salvage yards.This place is good you are welcomed from the moment you walk in. Eddie is good guy.Good customer service. And excellent prices I recommend this location to anyone.

Th
Review №20

These guys are just amazing! I was in a bind and they helped me AFTER HOURS! who does that these days? Well they do! Polite and professional bi-lingual staff. I honestly dont know what i would have done without them! They were hands down amazing! After helping me with my car they even offered me a 20% discount on future purchases! I will definitely go back and would recommend them to anyone and everyone in a bind who needs someone honest and trustworthy!

Ga
Review №21

They were on post very helpful, definitely would go back 💯.

Om
Review №22

Eddie and Leo are the absolute BEST! I can always rely on them for great service and affordable price. Theyre always willing to work with me and my busy schedule and make fixing my car a priority! I appreciate what you guys do, thank you!

Ya
Review №23

Awesome costumer service. We have known them for a long time since the owner was on charge, love how they treat costumers like family. Best prices in town. Thank you Eddie for all your help finding me the transmission when it couldnt be found anywhere else and much more. Thank you Eddie.

An
Review №24

I was very happy with the service here. Friendly, professional and prompt service. They took me in early in the morning to accommodate my working schedule, and they fixed the issue quick. I highly recommend this place for parts, repairs, and more. They will take care of you and give you a good price.

Om
Review №25

Great customer service! Eddie was super helpful and gave me a good deal on the parts/labor. The entire staff was genuine and very hard working; I got my car back in a timely manner. Will definitely return for future services and recommend to friends/family.

St
Review №26

I found this place while looking for a motor for my truck. They had the most reasonable prices in Phoenix, and great reviews online. When I was there purchasing the engine and telling them what my issues were, they suggested there may be a easier fix for my situation. These guys helped save me a lot of money and time. Eddie was very friendly and professional. I highly recommend these guys and will use them again in the future.

Aa
Review №27

Eddie was awesome. I had major work to do on my truck. They prioritized what needed to be done and the things I wanted done were fixed really quick and at a great price. I sat in the office while the work was being done and Eddie was awesome to everyone he spoke to. Really busy but if you get put on hold I can tell you that the wait is worth it!

Te
Review №28

Eddie was so cool and very helpful, gave me great prices. He went over and beyond to make sure I had what I needed. He even found an engine with less miles for the same price.The service and the price I got was amazing, customer service was great, I will be returning for other items I need for my car. If I would have known about them before I would have gone to them instead of wasting a month in a half. Well things happen for a reason just glad there are here.. Thank you so much

RE
Review №29

I love this place. Best customer service ever. I have a Toyota Prius and needed some parts. I took it to the Toyota dealer, but I was out of warranty and the parts were crazy expensive. Luckily I was referred to this place and they were able to get me the parts I needed at a great price. Thank you very much guys for the excellent service and help.

Us
Review №30

I was recommended this place after being bamboozled for $2300 by San Tan Hyundai. 2011 Hyundai Genesis 3.8L V6 needed an engine replaced. Within a week Eddie and Leo had it installed and out the door for the same amount, except 22,000 miles less! Leo cleaned the engine bay to make it look like new, went over every detail and gave me the signs to look for, for trouble while reassuring me I could return if i had any problems. Eddie communicated with me every step of the way. I drove the car 4 hours from the shop to Mexico without a single issue. Thank you guys! Youve earned a lifelong customer. Now if only I could get the stealership to refund me some money for all the unnecessary work I paid for on the old engine that is now junk. 😠

Sc
Review №31

We use payless for all of our salvage parts needs His customer service and warranty programs are second to none. Eddie will find you anything you could possibly need and at the best price. The product always arrives clean and ready to go. There may be bigger places in the city but none better..

Ma
Review №32

The One stop auto repair and parts store you have to visit! While Eddie holds the fort down, Victor forages for parts and handles business. Respectful, Honest and down to Earth Family owned Business.

mi
Review №33

Awesome customer service. They have cheapest prices . I purchased a chevy motor works perfectly. I will always go them for car parts !By far the best place in the valley!

Tr
Review №34

I use Payless auto parts regularly for my business, and I have never had a single problem. They always get the parts to me on time and with no hassle. There staff are always here to help and are very knowledgeable on all different kinds of vehicles. I would recommend them anytime!!! Every time I come by they are always eating!!!

Ma
Review №35

I needed an air bag modal for my 370Z hard to find and expensive, Eddie did not have it But he found one for me for a great prize and order it from out of state. After finding out it was not the module he refunded ALL my money and helps me find out what I really needed. Eddie was so cool and very helpful. He went over and beyond to make sure I had what I needed. The Customer service and the price I got were amazing, Eddie makes you feel like his has been your friend and you have known him for ever. But seriously, customer service was just out of this world and super friendly. I recommend Payless Salvage to anyone who is looking for amazing services and cheap prices! Eddie you Rock!!!

Ro
Review №36

Eddie is wonderful to work with! He makes it easy to get what you need in a timely manner. Low pressure. And looks out for the customer. Ill be going back if I ever find myself needing vehicle parts again!

Ka
Review №37

Absolutely wonderful service. The manager found a part I needed super quick for a very cheap price. The customer service was just out of this world and super friendly. I recommend Payless Salvage to anyone who is looking for amazing services and cheap prices!

El
Review №38

My truck stalled while I was going down the highway and as it turned out I needed a new a whole new engine. The guys here were extremely helpful! Kept me posted every step of the way and got it done within just a few days (my 12 year old truck was running like new). Later on I had an unrelated problem with my coolant on my way to work and within the day, they had it towed, fixed and my truck was ready to go again by the time I was off work. I’d ABSOLUTELY go back to Payless Salvage for any issue I have - they know what they’re doing, keep you in the loop, and they get it right the first time. Highly recommend!!!!

Me
Review №39

Every time I have been to this lot 4 purchases total ranging from complete engine down to a taillightThe customer service has been top notchthe most recent time Eddie followed through promptly and professionally with some not so common parts and Victor even communicated with me during off hours.....no complaints about the quality of parts Ive gotten through them ......and reasonable prices #1 full service lot IMHO

AL
Review №40

EDDIE IS AWESOME!!!

Ro
Review №41

Always very helpful even if they dont have the part

Al
Review №42

Helpful sourcing what I needed.

El
Review №43

We take our car to the dealership to get fix but it was a nightmare and worse experience. I call to Payless and Eddie not only did great job finding the part,but also Eddie offer to repair my vehicle.Just in matter of few days my car was ruining like new!!Thank you Eddie for the great service and your positive vibes. Keep the excellent work!!

Sh
Review №44

Eddie IS awesome! My orders were received timely and affordable. Eddie is so plesant and cheerful, i wish he was cloned for all customer services we must deal with in life. I highly recommend this business!

Ru
Review №45

I purchased an engine from here but decided to go a different route the next day. They gave me a full refund. I would definitely do buisness with them again. Very honest. Eddie was lots of help. Thanks!

Ac
Review №46

Good service and good parts, so far have been treated well and provided excellent service even for hard to find parts, super knowledgeable.

an
Review №47

Always a pleasure doing bizness with these guys.. great price

Ul
Review №48

PAYLESS SALVAGE If you needed theyll find it, great and fast customer service. Eddie is very knowledgeable about any part any make and model. I use them on a daily basis for my personal use and customers.

JT
Review №49

This is a highly recommended place who stands behind there parts. I bought a pcm from them that ended up having issues. They did not have another one but overnighted another one and had it there the next day. No questions asked they are a great company I’ll be back for sure. It was a no hassle experience thank you eddy.

Ca
Review №50

The guy is an expert when it comes to car, very knowleadgeable and helped me to get the best parts for my car. He went above and beyond by sending me the car parts all the way to Dubai. Thanks Eddie.

Ra
Review №51

Place is awesome great people ask for victor

Je
Review №52

First time dealing with this Company,but definitely wont be the last.They were polite fast and accurate. There was a minor problem with part purchased and they were very fast to make a partial refund. More than pleased.

Ed
Review №53

I needed some parts for my Dodge Durango and Payless Auto Salvage helped me find the right parts for the right price. The customer service was impeccable. Thanks guys.

Ju
Review №54

Amazing service! In and out within minutes. Eddie was a great help, he found exactly what I needed. I would recommend them to anyone looking for parts.

dj
Review №55

Eddie consistently goes above and beyond in the way he treats customers. My shop has been using Payless for a couple years now as a source for used parts and Eddie has seldom failed to come through for us. (98 Miata Engine Eddie). A genuine pleasure to work with.

Ma
Review №56

Amazing service quick and easy! Bought a celica part that no one had.. Awesome experience

Ja
Review №57

Excellent service and when they couldn’t come up with what I needed they didn’t hesitate to refer me to someone who could.

Da
Review №58

These guys are awesome, they helped me restore my classic. I couldnt get parts at the dealer because it was a classic but these guys came to the rescue. Not all heroes wear capes!

Jo
Review №59

Eddie is the best at what he does, good service and can find you almost anything you may need

Pe
Review №60

Really, Eddie does need a raise! He quickly found a jack kit for my 4Runner on Friday, 08/26 and told me to expect to receive it by the following Tuesday. It is Thursday and nada. Within about 10 minutes from the time I called this morning, Eddie found the shipper had used the wrong address, and got another jack kit on its way. Before I found Payless I had spent about two hours on the phone with other parts dealers. So glad I found this company!

Jo
Review №61

One stop shop, If they dont have it eddie will get it. NO bs

Lu
Review №62

Great customer service ,also trustworthy, and friendly group of guys that will help you even if youre not sure what to expect or how to find a part .Will help you and guide you to the yard youre looking even if they cant be of service to you with no problem.

Ni
Review №63

Awesome place friendly staff went there to have a engine swapped out the mechanic did a awesome, and clean job would highly recommend.. A+ service

Yu
Review №64

Just incredibly great customer service and the best prices! Manager Eddie was so helpful, fair and responsive that I felt like its my old friend helping me to fix my car.=) Thank you guys, will definitely recommend you to anyone!

Lu
Review №65

We were so lucky to find a truck of the same year and model, really happy to find the console that I been needing for a long time

Ke
Review №66

Dealings have been very good to me in Mohave Valley, Az

Ir
Review №67

I was amazingly overwhelmed by Eddie and Leos honesty and kindness...i had taken my jeep to 4 top mechanics who wanted 2000$ to fix it.Needless to say I was in tears.I found this shop by luck and these men diagnosed my car and fixed it with 400$.I found a trustworthy man in the car part business I love these guys their energy Id great

Ga
Review №68

If youre looking for parts this is the place to come to best prices in the valley hands down

Si
Review №69

Just called from Remarkable Engines for a transmission and the gentleman I spoke with over the phone I believe he said his name is Eddie . WONDERFUL SERVICE, VERY NICE!

Ma
Review №70

Great Service....Will not over charge as many Mechanics do.. Price is half of what others charge.I only wish was not so far from my home.

Mi
Review №71

Great customer service...even better prices. See Eddie for all your parts needs.

Te
Review №72

Always gives you a great price, if he doesnt have the part he will help you find it, and always friendly.

Gr
Review №73

Very pleased with the service, answered all the question I had thanks to Eddie for being such a grate help :)

Jo
Review №74

Eddie at Payless salvage is well experienced in getting or finding part you need & has best prices and warranties in townFrom chito

Bl
Review №75

I see you can tell time, or at the very least use pictures on your iphone. Seat lever, seat, seatbelt, engine, transmission, you name it-- not to be found at this place, should be called a scrap yard and used tire lot

De
Review №76

They got what you need when you need it and they do all the dirty work too!! Whats not to love about this place!

Ga
Review №77

Eddie and his brothers are cool cats. They know the business well

Ge
Review №78

Great parts at a Great price! Good work boys!

Re
Review №79

They were very helpful. Didn’t have the part I was looking for but knew who did!

Mi
Review №80

Eddie and Victor are awesome! They know how to treat chambers!

Yi
Review №81

Eddie’s really nice and I really get the best price.

Vi
Review №82

I have had the pleasure of doing business with the gentleman at payless for the last 10 years, quick and friendly staff and great delivery service. Eddie goes above and beyond locating my parts even the hard to find stuff no other salvage yard cares for. I love sending my clients here because i know they would be treated great. Thanks eddie, fred, and jose you guys are 100!!!!

Ja
Review №83

My nephews rx8 threw the transmission and clutch on his way up from Tucson and this guy Im sorry I didnt catch his name but was the man over the Easter weekend I got the trans that nobody else had front bumper and the radiator fill bottle for a great price

Er
Review №84

Hooked my dad with a free titan 08 center console after I went to by a engine there for my eclipse good price , Amazing customer service this guy deserves a raise for his good attitude and honestly and excellent communication skills will be coming back !

An
Review №85

Genuine and courteous service,hard to find this anywere else,,whether its hard to find parts or commercial product. .thumbbs up

Sa
Review №86

Best price in town! So helpful!

Al
Review №87

Good customer service good mechanic.Mr.Leo👍👍

Lu
Review №88

This is the best place to get your auto parts. cant find a part you need they will find it for you.

Ni
Review №89

Eddie is a life saver, Thank You Payless

Am
Review №90

Eddie pretty nice guy very helpful

Ji
Review №91

Not a lot of Honest mechanics out there, but these guys go the extra mile to help you out. 5 out of 5 customer service. Harding working bunch!

Ar
Review №92

Nice people and super helpful.

TI
Review №93

Great place !!! Eddie is an awesome guy to work with!

Hu
Review №94

Good costumer service

Fl
Review №95

The gentleman knows what he is talking about had me out of there with the part I needed in minutes

Jo
Review №96

Worthless, Charged me $20 for a door handle that I had to remove and later I find out I could have bought a new one on RockAuto for $14.95

Ju
Review №97

Good deals and cool people.

Ru
Review №98

They had me on hold, had to call twice, then they wouldnt even give me the time. Regardless to say, they were a waste of my time

Jo
Review №99

They literally have just about every part under the sun.

Ju
Review №100

If I cant find the part, Eddie here at Payless Salvage can and for a good price... Theyre always busy for a reason.

Information
12 Photos
100 Comments
4.7 Rating
  • Address:2121 W Broadway Rd, Phoenix, AZ 85041, United States
  • Phone:+1 602-243-1991
Categories
  • Auto parts store
  • Auto body parts supplier
  • Auto repair shop
  • Auto wrecker
  • Salvage yard
  • Used auto parts store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:8AM–3PM
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Service options
  • Same-day delivery:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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