I recently bought french patio door for my house. Our sales rep Santiago was very friendly and helped us throughout the process. But I gave a 3 star because of the following, the frame was damaged with dents and chip, the hole for the lock was too big, and I had to return to Pima to get the bottom sweeper because they did not provide during initial pick up. I asked that Pima do right by me because of the issues but they did not. I asked to speak to a supervisor personally and via email, no call received. I advise to make sure you inspect your product, measure it and review that all the details are as they should before picking up.