Cr
Cronkhite Home Solutions
9401 N Galena Rd, Peoria, IL 61615, United States
Comments
Li
Review №1

Our garage attic insulation job corrected the excess heat problem we had inside the garage as well as the bedroom above it. The agent and installers were friendly, courteous, and easy to work with. The finished insulation looks great and was done on time.

To
Review №2

Very good experience, Rod Taylor was very thorough when helping us make the decision on what type of windows to purchase. Features and benefits were explained and demonstrated. the product is very good. time expectations were set and met. Chris the installer was also very good and prompt, job completed quickly and quality work. very happy and would recommend

Je
Review №3

Sales - No pressure, very professional and friendly. The sales professional was very knowledgeable and helpful with great ideas. Cost was within our budget.Service - They were on schedule. Installers were professional, courteous and clean. Removed and replaced old slider without any damage to our newly installed hardwood floors. We had a small trim issue and they promptly returned to fix.We were very pleased with the entire experience and would recommend Cronkite to anyone that is considering a home improvement project.Jeff

No
Review №4

Excellent windows wonderful installation ...Rory and Chris did great..overall great experience!!

Ka
Review №5

Do not use this company, We have had the worst experience with them. We had a roof installed over our patio, the workmanship was sub par, the roof leaks, damaged paint during installation in 3 months since installation issues have not been corrected....... the owner Dale has refused to come by and look at it, We have called a few dozen times and they still will not come out to fix there issues. we are very disappointed with the quality, and owner is very unresponsive......

Jo
Review №6

Great experience...Rory was very knowledgeable and lead us through the entire project..would definitely call him back!

al
Review №7

I paid $5,000 to have 14 windows installed. I was told I would save 30% in energy bills. There was no change at all.The installer did a poor job of calking and to come back and recalk. A window under warranty drew moisture between the double glass. I was charged $75 to come and look at it then $185 including travel time and labor to come back and replace the glass because they no longer carried that brand of windows. If any other windows malfunction Ill have to go through this costly procedure again. In my opinion warranty is warranty. You sell it,you honor the warranty.

Ci
Review №8

Excellent service and products! We have used them twice and are looking forward to our next installation. Andy, the project manager, spends the time to answer texts and is patient with an anxious buyer checking on her new windows! All custom. Reasonably priced and very professional and fast! Thank you

Ca
Review №9

Had this company sell me a deck tear off and replacement. The estimate that gave was half of what the finished cost was, due to unexpected things, meaning it wasnt properly estimated or under estimated to win the job. The sub-contractor had unexpected expenses to remove concrete that wasnt expected to do, and they had to rent equipment that wasnt in the deal, so charged me for the equipment rental on the side. They also did not honor their stated warrantee on the decking. They left the job with a couple of large gaps in the decking, and it took several calls to get them to come and fix it a couple of months after the job was done. The wood decking was supposed to be warranted, and numerous times over the next two years I called about some severe warping, and each time I was told they would get someone out in a couple of weeks, but nobody ever showed. Every time I called back, it was Wow! Nobody has been out there yet? Well get someone out there in a couple of weeks. I even asked if they could just deliver a couple pieces of lumber needed so I could fix it myself, and they couldnt even do that. Dont pick this company for your deck. Their under-estimating is extraordinary (project was 45% over estimate), they sub-contract the work and dont manage the project themselves, and with that, they are unable to honor any warrantees they state at the table or put into print.

De
Review №10

Total lack of communication. No response from anyone no matter how many calls.

Li
Review №11

Cronkhite Home Solutions recently sided my garage and I am beyond thrilled with the results. The crew was amazing! Matt was very professional and always accessible. He consistently met the timelines he promised and his work is perfection.

Ev
Review №12

🚩 Terrible stay away we are still trying to get them to replace our door! The install Windows and a door that did not have all the parts. It has been over a year and a half i guessit going to be a law suit. Liars. 🚩

Rh
Review №13

We used this company to replace rotted facia ... We had them do facia & soffit... We also had them put a new back door on house! I am very happy with the work!! Sam the salesman has always been there to answer any of my concerns! He has always gone way beyond what he needed to! I would recommend them on my experience with them!

ti
Review №14

End product ok, but it was a pain in the butt to get it that way. had to cancel insulation job that wanted done before winter but wasnt getting done and was almost ready to cancel windows and door because was getting close to deadline of when it was supposed to be done. first guy broke down and we went and pulled his trailer to our house with our windows and door in it. second guy was able to do a good job on getting 1 window in, but could not do rest of job. the last guys came and got it done after redoing pieced together j channel around window. and the last guy to fix the sliding glass patio door that took two hands to open and close. last thing i am going to say is....COMMUNICATION ANDY! Dont put any money down before job is done.

An
Review №15

Concrete patio: First pour resulted in complete tear out. Second attempt - terrible finish job, full length crack already. See photos...

Ba
Review №16

Every representative I worked with was topnotch and helpful. They spent a great deal of time with me helping me make the best decisions for my home and my budget. When Ryan came to install my egress window in the lower level he spent a great deal of time explaining the issue I currently had and what needed to be done about it. Then he went outside and fixed it! The whole process was so quick and easy. Ill definitely be back for my patio door replacement.

Sa
Review №17

Poor quality windows and doors. Supposed to be a sun room. The window frames are falling down. Door wont hang right. Gap big enough at bottom of door, for mice to get thru. On a windy day, theres enough wind coming thru you might as well be outside.the top of window frames, does not seal up to the roof.Wouldnt recommend them for a dog house that alone anything else.

Ko
Review №18

Cronkite is a very professional company and they are very careful and there employees are very respectful. I spoke with leroy Harris about any concerns I had and he handled them and was very professional and really addressed the issues . I would recommend them to just about anyone.

Ca
Review №19

I signed a contract with this company for a screened in poirch. It was very expensive but I was convinced by sales that it was a good product, good service. They put up the structure and there were immediatly problems.. Screens not taught and most importantly the ooutside edge of the screen was screwed down but then the edges of the screens are exposed all the way around the outside. It looks sloppy and unfininshed . I spoke to the salesman about finishing properly and he promised that they would make it right. They did not..I was told that there was nothing they could do. I paid then because I signed a contract. Too bad they didnt do as they promised to make it right Do NOT use this company. You aree not getting a good value at all..

Ro
Review №20

Dale is a super cool guy wish I could have went with them for the roof replacement but cost was more then what the insurance company would pay for!The reason for 4 stars i did call and have a price quote for a deck to be installed around the pool and there employee never got back in touch with us on the deck dont know since it was the same guy who came out for the roof was mad because I couldnt go with him on the roof! but he should have called or told me that he wasnt gonna do the quote

Li
Review №21

We had windows installed, one was drafty found out it was installed wrong and a few other windows have broken seals. I went with them because they talked about the great warranty. Now seals are broke and they said manufacturer went out of business. I feel they are still in business and should make this right. Our big picture window is not level and I feel this is why seal is broke after researching it. None of my phone calls are returned.

St
Review №22

We were contacted by Cronkhite after using Angies List to try and find a contractor for our front porch. We had purchased an older home and one side of the porch had sunken quite a bit.. about 3-4 inches. It was significant to say the least and more than an eyesore.Andy came out to quote us on it and was very professional. We went back and forth on what exactly we were looking for and eventually decided on a composite deck with cedar railings and metal spindles. We also agreed on enclosing our deck fully and making it more of a year round deck since we had a hot tub in it. It was screened in, roofed, and had lattice on the bottom..We were asking for a lot and the price we settled on was very fair.We were warned that they were booked a while out due to COVID, and everyone wanted work done apparently!! About 8 weeks later we got a call that they were ready to start our project.. I was expecting it to take 2-3 weeks easy seeing as they had to jack up the old roof.. as well as many other issues.. but his guys banged it out in a week and a half. The crew themselves (Tim) were absolutely lovely.. very hardworking men.Andy was a gem through and through.. we had our moments but he continually made sure we were satisfied. I highly recommend Cronkhite for any jobs that you need around your home or business.OH!! Don’t know how I could forget to mention but our house finally looks perfect. The detail and craftsmanship are next to none.

rj
Review №23

These guys are amazing! Their window installer Ryan is nothing short of amazing!

Ma
Review №24

I had my home done around 2 years ago and while it looked good at first I have had call them back on several occasions to redo work on my home. While they do send someone out the job looks very subpar now. I’m sure if this was the owners home it would be done right the first time. Wavy siding siding comes loose poorly installed trim around the windows

Li
Review №25

From the time we met with our salesman to the time our windows were installed, I have been impressed by the level of commitment Cronkhite has towards customers. The salesman was very knowledgeable and took time explaining the great quality Cronkhite has to offer in Windows. Our installer, Ryan was very friendly and was an experienced window installer. Our home was transformed in a matter of two days. I would recommend this company to anyone who wants great quality windows with customer service that will meet any needs.

De
Review №26

Cronkhite did a fantastic job on our siding. We absolutely love the new transformation of our home. Our salesman Josh was fantastic. He checked with us throughout the process. We had a nice visit with Dale Cronkite at our home once the siding was complete. We had some questions for him regarding the siding. He does stand by his company and makes sure that the customer is happy.Wonderful company and wonderful people to work with.

Sa
Review №27

We had new roof and gutters done last fall. I missed 3 days of work because I was told they would be here to work and no call no show. We finally got everything done and we had to call the gutter guys back because of leakage. They still leak from every seam. Salesperson was a smooth talker but no integrity and unreliable.

to
Review №28

Good work done at a fair price.Contractors were professional and courteous

Jo
Review №29

It took longer than they said it would take to get the job done. The contract was signed on 5/28/2018 stating that the job would be done in approximately 4-6 weeks. The project was completed on 8/30/2018, over 13 weeks after contract signed. The installation went fairly smoothly and the finished project was excellent. The workers were very considerate and attentive to detail.

Rh
Review №30

I highly recommend this company! I love my new windows & door. Great job Rory Bruce & Chris I will definitely call them again for anything I need done on my house!!!

Mi
Review №31

Rod did great job explaining our options. A little confusion up front but all turned out well. Chris did a great job with the install and the new windows look great.

De
Review №32

They cleaned up behind themselves and no broken glass.

Sa
Review №33

Excellent experience from the no pressure educational sales consultant through the professional, experienced man who measured through the installers who were timely, clean, neat and efficient. The only reason I didnt give the top rating was due to a lack of communication from the company. If they could close that loop and let you know where things are in process and tentative timelines it would be an excellent experience.

b
Review №34

BEWARE!!!! Today I went to a womens house to look at doing some landscape work and couldnt help but to notice the absolute horrendous concrete sidewalk and porch they did for her. For Starters they used bagged concrete very noticeable as you can see the pee gravel in the finish. The finish of the concrete looks horrible and they used no expansion joint next to the house and saw cut the joints instead of tooling them in and they are to far apart. Also the sidewalk is considerably more narrow then an average sidewalk. Also they poured the Porch on top of some loose brick they just set on the ground. Thats not it though they did siding and inside work in the house and it is all horrible and needs torn out. I strongly recommend you stay away from this company. I feel so bad for this women I will be taking it upon myself to make sure they make it right. I will post pictures soon.

Ja
Review №35

Very reputable company! I have recommended them to others and they have come through with very cost effective solutions and advice. When considering energy savings or remodel ideas, I would strongly suggest you give them a call!

El
Review №36

Did not have the best experience with this company. Found them on Home Advisor and gave them a call, few days after we contacted them the Salesman showed up at our house and gave us a quote of what it would cost, we agreed to the numbers. One our main concerns was this company had their own guys working on our house and didnt hire out the work. Our Salesman lied to us and they did exactly that, hired it out.It was getting to be the start of winter so we were a little concerned how this project was going to be done in the time limit we were told with bitter cold days coming. From when we signed the contract to when the job was finished it was at least a 2.5 month process. From the start of ripping off our current siding to finish we were told it would take 7 days. The crew of only 2 guys showed up on December 15th to take down our aluminum siding, they ripped the siding off and didnt show up the next day or even the next 5 business days. We tried calling Cronkhite and our Salesman multiples times and received no answers as to when these guys will show back up, nobody seemed to have a clue what was going on. Finally after days of looking for answers, we get in contact with somebody and they said the New crew would be showing up on Friday to take care of anything. He did great work for being thrown into a mess of what the past crew created. We are happy with our new siding however way to much of a headache and will not be hiring this company for any of our future projects. I would not recommend this company to anyone.

We
Review №37

The windows were better than I expected. Its hard to know what its really going to look like when the sample is so small and I had three giant windows placed. They look gorgeous and I couldnt be happier. We also had a sliding glass door put in place of a door that barely opened so we are completely satisfied with that change as well. I really liked the salesman that came out and even though I was leaning toward French doors instead of a slider, he listened and then gave me his opinion but did not try to change my mind. I changed my mind because of the way he described the difference in a way that I could understand. I have 4 more very large windows that I will be changing out this summer and I will definitely be using you again!

Ma
Review №38

The guy that came out was not very helpful. All he wanted to do was what he wanted to do. Didnt even give a quote on what he was here for. Totally dissatisfied with this company.

Pe
Review №39

Well done and beautiful windows.

Ne
Review №40

They have some of the best workers

Cr
Review №41

Water coming into my living room window. Someone came out havent heard form them since then. Poor quality stallers a d windows. Very disappointed.

Be
Review №42

Signed a contract on 12/15. Nearly 3 months later and work still not complete, yet we have already had to start paying for it. Front door was measured wrong, yet still installed and we were left to patch a 1-2 gap. I also stepped on a screw left on our front walk that went through my shoe after the door install. Our hardware was not completely removed from the old door and part of our security locks are now gone.Now they are saying they cant complete the work. They originally said that they would contact the insurance company about one item on the Storm claim and now they say that its our responsibility to contact them to say that they cant find the part and wont do the work. This has delayed putting our home up for sale after they begged us for the contract in December and promised to get it done quick as the winter is typically slow.

Ca
Review №43

Our home is finished and it is beautiful! Thank You so much for a job well done John Schafer, you are the best!

Cr
Review №44

Exceptional company!! Very educational experience with a wide array of great products available to solve my problems. Highly Suggest to anyone needing any home improvement work done!

ch
Review №45

We were having troubles getting a gutter guard product that worked well. Our home is surrounded by MANY trees and our roof angles are steep. Previous products we had tried caused waterfall effects at our gutters. Cronkhite had a wider gutters installed and then a very premium cover installed into those.

Je
Review №46

The Install was outstanding; the product is top of the line. Really worth it!

Mi
Review №47

Very professional installers. They have a strong work ethic which is lacking these days. The owner really cares about his customers.

An
Review №48

They had to come out twice as one of the windows was scratched. They also charged us for the windows 2 months before they were installed. I would not recommend them to anyone

ka
Review №49

I have had a very bad experience with Cronkhite. We were moving in and one of their salesman came knocking on my door. He would not leave, he was here for at least 3 hours. So in the confusion we signed a contract. After that, I called to cancel. He said it would cost me, over $600.00. He said they already had the windows cut. Now for the good part. They never measured the windows. So I am now stuck with paying off the loan. I believe this owner is not honest. I cant imagine someone charging you for work not done. Beware

De
Review №50

Great windows! Polite and efficient installer!

Ba
Review №51

I had a terrible experience with this company.I wouldnt recommend them to my worst enemy.

Je
Review №52

Nice people and great service

Pe
Review №53

Very professional, courteous and efficient, great job!

Le
Review №54

Great company to do business with!

La
Review №55

Rude and disrespectful owner

Ri
Review №56

Good company and service

Ca
Review №57

Wow, too high.

Gl
Review №58

Even after the installation of my windows, the kind Workmen saw that my screen in the front storm door needed repair and they took the time to take it apart and repair it and now it works beautifully!! Thank you gentlemen!!

Ma
Review №59

Cronkhite was hired to install attic fan, attic insulation, and window insulation film. Attic insulation appeared to be tacked on as quickly as possible and looked sloppy. Hole that was cut into attic from ceiling is pictured. The cover that they left in the ceiling from the attic would be marginally appropriate for a treehouse. Insulation materials fall into the closet and it looks terrible. Cracks in window film never went away after three months and had flaws in the cuts (which should have been nearly perfect considering they were normal flat, squared windows. Owner and staff are inherently shady and not responsive to problems or correcting issues. No pride taken in work or craft. ADT cameras showed staff running in and out of house at several points during the day.

Information
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59 Comments
3.6 Rating
  • Address:9401 N Galena Rd, Peoria, IL 61615, United States
  • Site:http://cronkhitehomesolutions.com/
  • Phone:+1 309-635-9950
Categories
  • Door supplier
  • Deck builder
  • Window installation service
  • Insulation contractor
  • Siding contractor
  • Window supplier
  • Window tinting service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–2PM
  • Friday:Closed
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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