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NAPA Auto Parts
9786 W Peoria Ave, Peoria, AZ 85345, United States
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NAPA Auto Parts
Comments
St
Review №1

This place is awesome! Steven was very helpful and informative. This place feels like a small town parts store with people actually interested in doing a good job! Thank you!

Br
Review №2

Honestly a great place. Always get help and advice when asked for it. My return-to place to visit if I need good parts that dont fail on you shortly after. I recommend it.

le
Review №3

I had the BEST experience EVER I will always return to this NAPA. I live in Avondale but I’ll drive to this great store. I loved the customer service I received from DANIEL AND ALL HIS CREW MEMBERS. Thank you so much for taking such great care of me!!!! It’s hard being a women and walking into a auto parts store! Love Love Love Daniels huge heart and Carlos for helping me out ! God bless!

da
Review №4

I will gave him more than 5 star Chris was very helpful good customer service thanks

Li
Review №5

You get great parts and great service. Over here. I never have a problem they cant solve.

Jo
Review №6

I was in a bind when a stripped castle nut put a stop to my project. I called and spoke with Steve who said to come on down to take a look at the hardware in the back(there’s no way to look up the part). I was in and out in a couple minutes with 2 new castle nuts. 10/10 recommend and will be back in the future.

Do
Review №7

Napa is the best in the Valley for those hard to find auto parts.

Ro
Review №8

Great staff took the time to see what part I need and seemed like it was more trouble then what it cost but they made sure I got right part and that I was happy ! Thanks guys

Mo
Review №9

Their alright the people their act like they dont wana work

Ti
Review №10

They had 3 size options of the product i wanted. The visit turned out alright its just a little cumbersome how the point of sale is set up. The cashier appears to be hiding behind too much obstructive Covid 19 proofing measures, cant even see the guy without trying some real difficult viewing angles.

Fa
Review №11

Great people .always helpful

Gr
Review №12

Great selection of merchandise, but the best part is ordering either online or with the Napa App and then picking up in store. Easy and quick!

j
Review №13

Im satisfied whit the service real nice associates definitely im recommend

Rh
Review №14

Great help thanks

Sk
Review №15

Great location. Great staff. Very helpful and pleasant. Thanks NAPA for making my shopping trip a very positive time. Had the parts that I needed. I will be returning.

ch
Review №16

I work here. Very helpful staff. Just gotta wait your turn.

Pa
Review №17

OUTSTANDING Customer Service...James make sure I was back on the road and on the road safely...great place to purchase your automotive parts and accessories

Tr
Review №18

Excellent customer service. Very helpful.

St
Review №19

Only guy in the place. I walked in and instantly the phone ring....wait 5. Pick out part and ready to check out....phone ring. I run a business, glad you guys are hourly but Im not waiting as the only customer in your store while you service everyone else. Close your store, you wont be getting my business.

ti
Review №20

Extremely poor service... wait forever while other employees walk around no one is interested in the customer

Je
Review №21

True automotive grease monkeys! my kind of peeps. Putting the competition to shame.Been shopping with Napa for 15yrs! Just wish they had some closer locations.

Ri
Review №22

Dude up front was super friendly and helpful. Was in and out in 5 minutes with all the parts I needed.

Ri
Review №23

Everything you need for your car or truck.

Jo
Review №24

Good service.

Ja
Review №25

Fair price✌✌

Si
Review №26

Awesome service, saved me money too

Mi
Review №27

Good new store great to have near home

Jo
Review №28

I do a lot of business with this store through work and I can say its one of the best. James is a go to kind of guy, i recommend this store to co-workers and friends. Worth going out of your way for customer service alone. 5.5 stars

Da
Review №29

Terrible customer service They sold me an idle arm and a pitman arm for my truck Said lifetime warranty all you got to do is bring it back well look it up with your phone number and get you the new part.so I go to do just that nope you got to have the original box You got to have your original receipt You got to have original proof of purchase We dont keep no record of it at all No more will you ever get my business

Ch
Review №30

Seems they are always understaffed and too busy. High priced and not well stocked

We
Review №31

John Morrow was amazing and took care of all my needs in a very timely manner!!UPDATE:. NOT ONLY DID HE END UP SCREWING ME OVER, BUT QUITE A FEW OTHER PEOPLE IN THE PROCESS INCLUDING HIS OWN WIFE!! would never recommend doing business with this company!!

K
Review №32

James was very funny and helpful also great customer service....Even gave recommendations Peoria napa is nice....

Mi
Review №33

They have great parts and customer service. They have a good variety of truck and auto part in stock, if they dont they will get it for you. Very pleased.

Er
Review №34

Great store. The manager Richard is an easy to talk to knowledgeable guy.

Ri
Review №35

Great service mark behind the counter new his product I will return

Jo
Review №36

This is the worse Napa Auto I have dealt with. Every time I call there system is always down. I found what I needed at Auto Zone. Thanks for nothing

DA
Review №37

Quality Parts and Napa Know How friendly people great place to go. It used to be that NAPA parts were cost a little more but thats not so anymore. Quality Quality quality its worth piece of mine its not going to break in a couple of weeks.

Sh
Review №38

I needed a part for my car they said it would be there in the morning. Yes they had the part and Rueben checked my car to see if it was the rightful part. Turned out I didnt need it,and told me what I did need. Plus the part was way cheaper than the other guys (AZ) (OR). 3.99 to their 13.99

Jo
Review №39

I am glad you guys hired Steve frm your other local part store !! He kicks but to help !! Headed to napa for maintenance parts ,again steve has ben a big help for years !!🙂

Al
Review №40

Ive never met a napa employee I didnt like. Also super friendly and personable

Se
Review №41

Theres a guy named Carlos who was objecting a woman in front of customers... Not very professional... Also says quote on quote You probably know more about the store than me, how does this guy still have a job there??

Na
Review №42

I have a Sychrony credit card and the employee couldnt figure it out. Kept telling me declined even when I showed her their was $800 on it. Needs more knowledge staff.

la
Review №43

Good people, good service, good prices, but needs chairs for the customers.

Ma
Review №44

CAME IN TODAY TO BUY ABS SENSOR NICE GENTLEMAN WITH THE BEARD HELPED ME WAS VERY HELPFUL MY FRIEND HAD HER AAA CARD WITH HER SO SHE WENT OUT TO THE CAR AFTER WESHOWED THE GENTLEMAN WITH THE BEARD THE CARD THEN SOME GUY NAME ALEX SHORT GUY CAME AND TOOK OVER THEN MY PRICE ALL OF A SUDDEN WENT BACK TO 200 dollars I HAD TOLD HIM I WAS AAA MEMBER AND HIS CO WORKER HAD SEEN THE CARD HE WASNT EVEN LISTENING TO ME IT FELT LIKE I WAS TALKING TO MYSELF HE KEPT ASKING ME FOR MY POLICY NUMBER WHICH I WAS CONFUSED TOLD HIM I DIDNT HAVE IT I CAN CALL IT IN HE THEN PROCEEDED TO TELL ME HE CANT ORDER IT WITH OUT THE POLICY NUMBER I NEVER HEARD SICH A THING AND PROCEEDED TO BE DISRESPECTFUL TO ME AND MY FRIEND ASK FOR A MANAGER AND HE TELLS ME HES IN CHARGE TODAY SO I LEFT AS I WAS WALKING OUT I SEEN HIM THREW THE GLASS FLIP ME OFF I WOULD NEVER RECOMMEND YHIS STORE ANYONE ONLY THE GUY WITH THE BEARD WAS NICE AND HELPFUL I FOUND WHAT I NEEDED AT AUTO ZONE WITH NO ISSUES MY HISBAND WAS SO WHEN I TOLD HIM HE WORKS FOR THE CITY OF PEORIA HE WAS DISSAPOINTED HOPE THE OWNER READS THIS AND ADRESSES MY PROBLEM.

Wa
Review №45

Great service checked our engine light free great people work there

Jo
Review №46

Best parts store ever, huge inventory knowledgeable staff and great customer service.

ma
Review №47

Not cool. I called ahead for parts then when I got there they guy sold them. And when I asked why didnt u hold them 4 me he says they just dont do it because customers wont come for them. So if you go there its gonna be hit and miss. I would reccomend the NAPA in old town glendale off Myrtle.

Ad
Review №48

Ive visited this store 4-5 times now. Excellent service each & every time! I drive out of my way for this particular Napa

D
Review №49

Always have the right parts I need for all my auto repair projects.

Ro
Review №50

They just moved to a new place and where good about getting everything I wanted. I would go back any time I need something .

Ky
Review №51

This store is not owned by Napa. Will not exchange anything Napa related unless you bought it from that store and have a receipt. I have never run into this with Napa. Really sucks

Ro
Review №52

Awesome staff! Always very helpful

To
Review №53

Good help

Ma
Review №54

This is my go-to auto parts store! Counter guys are helpful and always make sure Im getting the right parts.

St
Review №55

Awesome place I deliver parts for the Warehouse

Dw
Review №56

Had the right part in stock very helpful.

La
Review №57

Steve is very knowledgeable and a definite asset

Ch
Review №58

Employees believe they dont have to work , out of 7 visits not another costumer around still takes minimum of 10 min. Or more to get out the door

Jo
Review №59

Great peopleVery helpful and courteos.

Ru
Review №60

People here are very knowledgeable and was very helpful.

Ra
Review №61

Great service and i called they waited a little longer to help me with my battery problem thank u very much was a long way from home

Ni
Review №62

Always polite, helpful👍

Ku
Review №63

Had exactly what I needed, in stock. Friendly staff. Clean store.

Di
Review №64

Its ok, could be better

st
Review №65

Wasnt there.

er
Review №66

Good counter help!

Cl
Review №67

THEY have parts that you sometimes cant find at a reasonable price🌐

Ed
Review №68

Best parts house in town!!!

Sc
Review №69

Was not impressed with employee knowledge of parts.

De
Review №70

Vin was awesome!! Thank you!

Ro
Review №71

Bery helpful.

Ma
Review №72

Good guys!

Er
Review №73

Good parts place

Da
Review №74

Great!

͔ٴ
Review №75

Cool

Ma
Review №76

Shop local!

Wi
Review №77

Excellent!!

Vi
Review №78

How I rate it d 5 stars, unique in the area.

Information
28 Photos
78 Comments
4.3 Rating
  • Address:9786 W Peoria Ave, Peoria, AZ 85345, United States
  • Site:https://www.napaonline.com/stores/az/peoria/9786-w-peoria-ave?cid=pl_yext_jobber_NapaAutoParts_21897
  • Phone:+1 623-979-3363
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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