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Rumford Stone - Showroom - Pembroke NH
95 Sheep Davis Rd, Pembroke, NH 03275, United States
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Rumford Stone - Showroom - Pembroke NH
Comments
Ma
Review №1

Wow could not be more pleased with Rumford stone. I am doing a complete renovation of my kitchen cabinets, floor, back splash, appliances and quartz counter top. Due to the cabinets being (not through Rumford) messed up I had to reschedule 4 times! Britney was outstanding she followed up by phone and email multiple times she was such a pleasure to work with on this project. The installers where great they where early called an hour ahead and where in and out with no hassle. I have attached pictures as you can see the project is incomplete due to the cabinet issue but the quartz looks great!!!!

Te
Review №2

Every aspect of working with Rumford Stone was a positive experience. Brittany was incredibly thoughtful and helpful with coordinating all parts of the project, the layout guy and installers were capable, kind, and professional, and the countertops are beautiful! I highly recommend working with this company.

Yv
Review №3

This is our first time working with Rumford and the entire process has gone very smoothly. We worked with Britanny for scheduling and Pete for the measurements and Scott and Russell for the installation. Everyone has been friendly and professional. The work is top class.

Ch
Review №4

Most excellent and timely service. Showed when they said they would, were on-time or early for each appointment. Communication was very good and the pricing was quite competitive. And of course the end result is something we will enjoy for many, many years to come.

Gl
Review №5

I have recently finished up having Rumford Stone create and install a granite counter top for my kitchen. I must say that they have been wonderful from the beginning. Brittany was one of the most kind and efficient professional that I have ever dealt with. I am not an easy customer to deal with so I have great respect for those who can handle me. The installers Scott and associate as well as Seth were great as well. Would highly recommend.Thank you Brittany, once again.

Su
Review №6

Rumford Stone was one of the most professional places we have ever dealt with. Brittany Butler took care of our order and answered questions with efficiency, friendliness and easy communication. The staff showing us the stone were informative and didnt rush our looking at it. They and the installers, who did a professional job, seemed to love working with stone. It was overall a good experience for us.

Ka
Review №7

Our quartz is beautiful. The guys were super helpful and very detail conscious. We are really happy with our new kitchen. Thank you. Karen

Da
Review №8

Outstanding experience start to finish. Its easy to leave 5 star reviews when everything goes perfectly. Buy what happens when a mistake is made? Does the company stand behind the work? Are they responsive? Do they take ownership or try to deflect? All I can is that the entire team at Rumford is responsible, communicative, professional and courteous. The kitchen and bath they did for me turned out great and they were a pleasure to do business with. I would not hesitate to recommend them and use them again.

Be
Review №9

Very professional from start to finish. Installers could have taken the extra five minutes to make the sink fit correctly. Had to cut the granite again so it would fit. However great product and excellent turn around time. I will use them again on future projects

Vi
Review №10

Everyone from the first gentleman we met with to pick our slab to the man who came out for the template and the installers were amazing to work with. I wish I remembered all of the names because they deserve recognition on their professionalism, timeliness and just great attitude/personality. Every time frame that I was given was adhered to with everyone arriving at the start of the “window.” The icing on the cake is how awesome our countertops look! Thank you all at Rumford Stone!

Da
Review №11

Customer service was excellent throughout the entire process. The installation team was courteous, friendly and knowledgeable. They answered every question and took the time to explain them. The installation was professional and accurate. I would not hesitate to recommend this company and their employees in the future

Ja
Review №12

Brittany was so patient and helpful throughout this whole process. Her suggestion to come to the warehouse and look at bigger pieces of quartz was so helpful. It really helped to make the decision of which quartz to use, that ended in an amazing installation. I love my counters!

Ro
Review №13

Very helpful, lots of choices, wide price ranges

Ly
Review №14

This company installed our countertop and from beginning to end they made it a very easy experience. The guys that installed it were awesome and Brittany the person who coordinated everything was great and very responsive! All around great experience.

Su
Review №15

Brittany and the Rumford Team were exceptional to work with. Everyone was courteous and very professional. They made the entire process fun. Brittany was in constant contact with me regarding all aspects of the install from the beginning to end. Our new granite countertops are beautiful and I have already recommended Rumford to others for their granite projects.

Ma
Review №16

All facets of the project went smoothly. Rumford was flexible with my schedule and their communication was timely and regular. I could not be happier with not only the logistical elements of the project, but the final result and their professional and friendly installers were second to none.

mi
Review №17

I was very pleased with the professionalism at Rumford Stone on every level. My communications were answered in a timely fashion, the template Creator was professional and personable, and the installers were amazing. Jen kept me informed every step of the way and and worked with us to make it a very pleasant and stress-free experience.

Ji
Review №18

Very professional and skilled team. Did a 100% satisfactory job exactly when and how they promised. Would not hesitate to recommend them!

KA
Review №19

We are a working partner of Rumford Stone and we are very pleased with the quality of the work and professionalism of their entire team.

Tm
Review №20

DO NOT GO ANYWHERE ELSE!!! From beginning to end, the team at Rumford Stone are the best! Very friendly, helpful, knowledgeable and masters of their craft....So much so, Im looking for way to possibly incorporate them into my bathroom remodel!! VERY, VERY PLEASED & SATISFIED! :)

St
Review №21

Brittany is very helpful and efficient. Brittany has excellent customer service and is on top of everything that needs to take place for the installation of granite and/or quartz countertops. I We would recommend them to anyone looking for a new counter!

Le
Review №22

We had an incredible experience with Rumford Stone twice. We are return customers because of our first experience. We remodeled our kitchen last year and recently added an addition with a kitchen to our house. From start to finish Rumford Stone did an excellent job. We used soapstone in both kitchens and counters fit perfectly and the two people that installed the countertops were very professional and did a wonderful job.

Je
Review №23

We had such a great experience with Rumford Stone leading up and installing our countertops. Brittany was amazing to communicate with, the gentleman who came and measured was very nice and the install was amazing - the guys were great and did a phenomenal job!

Mi
Review №24

Picking out the stone and going through the steps to install was easy and efficient. Everyone was knowledgeable and professional. I would recommend Rumford Stone to others.

Br
Review №25

Rumford Stone was one of the best companies Ive ever dealt with. The staff, from Brittany in the office to Greg and Pete at the stone facility, were helpful, friendly, professional and knowledgeable. I had a granite countertop installed, and I was allowed to review the actual stone slab, meet with the person who laid out the design (they come to your home to prepare a proper template), and finally, see two very professional installers put my counter in place without getting a scratch on my new cabinets. Id highly recommend this company to anyone doing stone work in a home project.

Da
Review №26

The service was excellent. And they were most patient as I tried every variation in how the stone could be laid out. I got to see pictures of what it would look like, and to pick the one I wanted. The end result is that I am thrilled with my new counters. My experiences -- with Christina in the store, choosing the slabs, Hannahs assistance in customer service, the templating, and the installation -- were all very positive.

Ji
Review №27

I had the best experience with every aspect of the process! The people at Rumford stone are wonderful to work with and the quality of the product was fabulous!! Thank you Rumford Stone! Jim Lintner

Da
Review №28

Rumford Stone was very professional with all aspects of my new granite counter. From the first email, the stone inspection at the shop, the scheduled template to the install crew, all the people were great to work with. I would certainly use them again.

Du
Review №29

Super adorable and professionally done. Not one problem and the granite countertop installed came out beautifully.

pa
Review №30

Very helpful, professional and easy to work with. Brittany and rest of the staff we all great during the whole process.

TV
Review №31

We order the counter top over a month today. now we still have not yet have the counter yet.

Da
Review №32

It was a pleasure to do business with Rumford Stone - very professional service and an outstanding result on my new countertop. Brittany was especially helpful.

La
Review №33

Brittany at Rumford Stone was excellent to work with she always answered my calls and questions right away and any concerns I had were answered. From start to finish Rumford Stone was great to work with, I have no complaints.

Bo
Review №34

We had them install our absolute black kitchen counter. Great tops. Great price. Good company!

Sh
Review №35

Great company to work with. Counter tops and installation are excellent.

Mi
Review №36

Brittany was meticulous, and communicated promptly via email AND phone, a pleasure, thank you for a very smooth experience

Jo
Review №37

Rumford Stone is organized, professional, customer service oriented, has beautiful stone and does great work!

Ka
Review №38

Rumford Stone provided the granite for my kitchen and bath project through Lowes in Epping , New Hampshire. Seth, the Rumford emloyee, who came out to take the measurement for all the surfaces did an amazing job! Thanks to his care and precision the counters were absolutely perfect. The two men who delivered and installed the counters today also took extreme care to install the granite to perfection. The granite was fabricated beautifully. Brittany, in the Rumford office, kept the lines of communication open throughout this process and I am most grateful.The one and only suggestion I have to make the renovation process more customer -friendly would be to have a system whereby a customer could actually see slabs of stone instead of small squares BEFORE purchasing their stone.All in all, working with Rumford has been a good experience.

Ji
Review №39

Even though our experience with Rumford Stone was less than enjoyable, Jenni was understanding and tried her best to accommodate us.

Sc
Review №40

Amazing service from start to finish. I highly recommend Rumford Stone!

St
Review №41

Lots of granite

Ma
Review №42

It was a pleasure working with this company. They were prompt, friendly and competent both in measuring and installing.

Br
Review №43

I love my new vanity top. The people who came to install it were professional, friendly and efficient.

La
Review №44

It was a bit of a wait for the initial visit but the install was great, professional and quick.

jo
Review №45

Start to finish the entire staff exceeded all expectations

Ro
Review №46

Brittany bent over backwards to help us thru this process. Installing new granite counters was a first for us and she answered all of my questions, even the dumb ones, with a smile. She even helped accomodate getting our templating and installation squeezed into a pretty tight window to support getting the new counters in before we left on a trip to Ireland.The installers were punctual and professional and they had them in quickly and correctly. They took the time to explain how to maintain our new counters and they left the work site spotless after the install was complete.We purchased the granite and then due to a couple of delays with the cabinerty, they ended up having to store it for us for quite some time. They did this with no complaints or additional fees. All and all, we were very happy with the overall performance of Rumford Stone.

Sh
Review №47

Everyone was great to work with and our granite sink top is beautiful Thank you

Ki
Review №48

Brittany was a pleasure to work with. The install staff although faced with challenges do to my kitchen counters persevered and produced a wonderful result.

Be
Review №49

Very good experience

Br
Review №50

Fantastic service!

De
Review №51

Excellent!!!

Information
24 Photos
51 Comments
4.9 Rating
  • Address:95 Sheep Davis Rd, Pembroke, NH 03275, United States
  • Site:http://www.rumfordstone.com/
  • Phone:+1 603-224-9876
Categories
  • Granite supplier
  • Countertop store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9:30AM–5PM
  • Sunday:9AM–5PM
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