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Lemon and Barretts Powersports
1117 Broadway Ave, Parkersburg, WV 26101, United States
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Lemon and Barretts Powersports
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St
Review №1

On April 10th I purchased my son his first a70cc 4 wheelers which should have been a great day but it wasn’t. They didn’t have any youth size tee shirts for his free shirt so instead they gave him and adult large, they assembled it there and with in 3 hours of riding the tie rod popped off luckily he wasn’t hurt. When I went to get it serviced they acted like it was my fault it happened even thought we didn’t even have it for 24hrs instead of trying to make it right they told me to go to tractor supply and buy a castle nut and pin. If i could give them a zero I would I won’t be returning.

Br
Review №2

Service was very friendly and helpful. Helped make my sons Christmas since covid sent our online order back. Only issue was I had a foot peg already snap due to a bad manufacturing weld and had to tighten the muffler bracket. All in all I would recommend Lemon and Barretts to everyone.

ja
Review №3

I just wanted to say Thank You! That’s to the whole team at Lemon and Barrett’s, as they made the sales process an ease. We bought Yamaha Raptors for our kids this past Christmas and they found exactly what we wanted. These guys are for real, wait til you see the new building where they bring it all together under one roof. Shop local, no reason not to with Lemon and Barrett’s here.

St
Review №4

Best place - check it out!

Me
Review №5

Very satisfied customer for sure. Everyone went out of their way to make sure I had top of the line customer service. Wonderful experience.

#B
Review №6

Great service, customer service on point, no pushing or snide salesman. Easy in and out service and sales. They will get more of my money in the future for sure!

Ev
Review №7

I personally love Lemon and Barretts Ive been going to them for over 15 years

Ja
Review №8

Pete and Donnie are great to work with.Yamaha RMAX4 XTR is a great machine.The sale was fast and easy, including adding accessories and getting everything ready.Eric checked in on us a few times, they make you feel like youre family....

Ky
Review №9

Great people! Pete did an amazing job hooking me up with the side by side! Got me so many extras at the best prices he could! Great group of guys! Highly recommend!

Ro
Review №10

Pete and all the crew at Lemon and Barrett’s Powersports rang all the bells for me. Professionalism and pride in the process from start to finish. First time customer with them in purchasing my 2021 Honda Pioneer 1000 Limited Edition.They suffered through my one billion questions, answered every one and never lost patience with me. I truly felt like my business was appreciated.

jj
Review №11

Great company , knowledgeable staff and good prices

To
Review №12

Great friendly staff, very knowledgeable

Mi
Review №13

I really enjoyed my experience there . I look forward to purchasing my first motorcycle from them

Le
Review №14

Love the new store. Also, a little closer for me so thats a plus.

Jo
Review №15

Agreement made on phone, I drove several hours to see and pick up bike.Bike was exactly as represented.Honest straight up people.Thank you.

Pa
Review №16

Great Service, and even better people.

Ti
Review №17

Awesome place great employees.

Sa
Review №18

Good people to deal with Explained everything I needed to know about my new 4 wheeler Salesperson was great When Im ready to buy a side by side Lemon and Barretts will be where I shop

Mi
Review №19

Does not service older equipment.

mi
Review №20

New shop is really nice. Service and parts people are right on top of things.

Ja
Review №21

Awesome buying experience. Great to deal with.

Th
Review №22

I was on my way to Florida when the front brake of my KTM started to feel mushy to the point it was getting dangerous. A quick call to Lemon and Barretts Powersports confirmed that they were able to squeeze me in on short notice. Travis and his team had me back on the road in no time and charged me a very fair price. Thank you Lemon and Barretts Powersports for an excellent service to a transient customer!

Br
Review №23

Have always taken my ATVs here for Service, Fast & Friendly Service, Work is always done in a timely and professional manner.

Jo
Review №24

There is no one better! Great Service, great products! Couldn’t ask for anything better

Jo
Review №25

May 2018 - Just one experience to reference, but these guys went above and beyond in the service department. Yesterday, I was 600 miles from home riding a Yamaha that was misfiring, high-idling and occasionally killing altogether. I showed up at their door 9 am on Monday, and by 10:15 they had diagnosed the issue (ignition coil problem when engine at high temp.) They looked across state network to see if another dealer had replacement coil. Gave me options for getting part there overnight and fix it next day to get me home. No charge for diagnostic work they did. These guys had me -- stranded with motorcycle. They could have taken opportunity to fix a bunch of things that were not broken. I would not have known any better. There was no/little chance Id be back with bike to complain a week later. Yet they gave me honest advice and had me out the door in 1.5 hours. Service manager Matt -- thank you for your help yesterday. I was able to nurse the bike home without incident yesterday. IMO -- that kind of service department experience speaks volumes about type of company these people have.

Ra
Review №26

I looked all around. This was the best place/price. Very friendly staff. Best variety of side × sides. Highly recommend these guys.

Ma
Review №27

Awesome people and very helpful

de
Review №28

The best place,, Friendly and courteous staff..

Ro
Review №29

Purchased a new Sportsman 500. Fantastic customer service experience. Felt welcome from all those I spoke with. Cody was very helpful while waiting. Mike was fantastic right down to loading my new sportsman into the bed of my truck. I very much appreciate there help!!!

Ri
Review №30

Bought 2018 suzuki 750. Great service. Mounted wench on 2 days later. Had to order wench mount. Great place. Super nice people. Mike was great. Did everything said would do.

Tr
Review №31

Awesome fellows there! Took care of a previous problem, no hassle at all while servicing my existing need in new tires. Thanks guys! This is why you will have repeat business . . .

Tr
Review №32

Very helpful & friendly staff. Have bought two street bikes off Mike now & both times everything with smoothly. Would recommend to any of my friends. Keep up the great customer service!

Br
Review №33

Great people to deal with , friendly and helpful excellent customer service! Highly recommend!!

Br
Review №34

Knowledgeable and friendly staff, highly recommend

Jo
Review №35

Wife developed a bulge in her tire on a trip to New York from Cincinnati. These rad cats had a new tire installed and her back on the road in under an hour. Hats off to you gents. Fantastic Service.

Ja
Review №36

“Last visit was a few weeks ago to purchase helmets for the kids. I dont recall the associates name that worked with me but he was very helpful in finding helmets that fit well and were in our price range. Cody and I have worked together on a number of things...Ego camera and accessories, Ranger 570 and accessories and he has always been very helpful with good advice. I have always had a positive experience when working with anyone on the staff...backoffice was great in working with me to have my 570 properly titled in Ohio...”

Ro
Review №37

Recently took a honda shadow over here to have tires changed. All was well until I took a closer look at my front wheel. It is apparent that while changing the valve stem they ( whoever actually changed the tire) let the tool slip and scratched up my mag wheel. Now I know things happen but I would expect some honesty in the fact it did happen while they were in possession of the bike and it was not disclosed during the pickup of the bike. So, now I am stuck with having to either just look at it or replace it.I would expect that some honesty from a place charging 70.00 a wheel to change a tire.A google screen name wouldnt be in the shops records.

Er
Review №38

Great place to do business and good people who will work with you. They are willing to go beyond their duty to make things easy for you. They give good value for your trade ins. They have won another customer.

Ja
Review №39

A. Inquired online, mike called and went thru what they had to offer and made the drive, and he fixed me up with everything I was looking for. Excellent service, very knowledgeable on all bikes and accessories. Will be back for all accessories.

Te
Review №40

Went here for the first time and finally found a motorcycle helmet that I loved. The helmet was lower priced then any other motorsport place I looked.

Ro
Review №41

Im trucker not a local but the folks I spoke with was while I was delivering the 5 quad bike I had was very helpful and for truckers there yard is very tight to get into and back up not for a new driver...

To
Review №42

Service was great.

Da
Review №43

Very helpful with all the questions I’ve had. And still have. Planning on going back to purchase more

Ca
Review №44

Was very helpful replaced cover bolt for me on the spot

Ry
Review №45

Horrible, take my bike there to get fixed, and it comes back with scratches and scuffs all around my water pump, and also my clutch wont hardly engage and when it does, it doesnt want to disengage. My clutch worked perfectly fine before I took it there. Then they offer to look at it again. Not that stupid. Good luck to anyone who deals with them.

Sh
Review №46

Nice place to buy four-wheelers and side by sides and used motorcycles

As
Review №47

Salesman did a great job on telling me the information about the SSR motorcycles. I have visited the business several times and Mike just did a outstanding job on the sale and I never felt like he was the least bit pushy. Will come back to buy more from Mike

Ko
Review №48

They have a great crew down at Lemon and Barretts. They are very knowledgeable about Polaris machines and they go that extra mile to lend that helping hand. I recommend buying all your machines or accessories from Lemon and Barretts.

Ja
Review №49

Very helpful, friendly and knowledgeable. GREAT DEALS

Ed
Review №50

Great experience! Knowledgable sales professionals. Would definitely recommend to anyone looking to purchase an ATV.

Jo
Review №51

We found an aluminum skid plate on Amazon for our 2016 Honda Pioneer (which we also bought from them) and we called L&Bs to check their price, and they MATCHED Amazons, so we purchased the part from them..its always good to buy local.A few days ago we purchased a standard full windshield from them, no scratch-resistance, etc. I had put it on with my wife, and when we got it outside in the sun, the windshield was really scratched up. When we had found a Honda Roof on Amazon, called them again, and Allen beat the price by $10, and talked to him about the windshield. Not only did he fix the windshield issue he went above and beyond, giving us a better windshield and taking care of the issues we had....great customer service!Edit: Our Pioneer needed the 600 mile service, and we were going riding that weekend and got us worked in so we could go! The mechanic is a really good guy, and has always been really helpful. We took our bike to a place on Colgate in Marietta who completely screwed up our motorcycle, so we took it to L&Bs, they fixed it and we havent had any problems since!

Da
Review №52

I had my ATV in for service. I was greeted with a smile and my bike was serviced as scheduled. When it was complete, I received a call that it was ready to be picked up.

De
Review №53

Awesome service great people!!!

Da
Review №54

Cool crew cheap parts and the used parts upstairs is real nice

De
Review №55

Not Pleased !!! When I brought my sons used not brand new ttr 50 in for a new back tire , fix his training wheels ( bearing shot an bald tires ) and a oil change , I wanted just that nothing special an nothing free. He said that they were busy and it would take sometime... I told him I understood and I didnt need it back asap.Went to pick it up after several weeks 3 or more (which wasnt an issue) I was explained that the training wheels were to expensive to repair so he just replaced them , back tire is clearly in need of replacing but all was done was a new tube ( I dont understand ) then when my boy met me in our drive way he asked to ride it , I told him to check his fluids , he came in an said dad the oil is still black !!! Called them and they said that it was changed and that they did run it after they changed the oil , I still dont understand. He said bring it back in and they would change it again.... or give me a quart !!!!Trust is given when earned an they didnt earn my trust the first time so why would I bring it back in.... Ive never ran a business nor am I a mechanic.... whats done is done I guess

Et
Review №56

Dropped off my quad to have work done, called a week later saying that they could not find a problem with it. So I went to pick it up and it wouldnt start. That was the reason I took it there. Was told to wait in the parking lot and they would try to fix it then. Well I waited for two hours before anyone even acknowledged that I was waiting for my quad and was told they hadnt started on it yet and was told they would get right on it. Now its been 3 days since then and I called to find out if it was fixed and was told they would call me back. That was an hour ago. Staff are all very rude and obviously dont care about customer service. Im gonna go pick up my quad and take it to a different shop.

Li
Review №57

Great place to spend a cloudy day talking with friends and shopping for sunny days! 😀

pe
Review №58

Always willing to help and work with what ever they can! They do good work and fast.

M
Review №59

“Sales staff was friendly. Eric Barrett was very honest and kind. Service man was very nice and did a great job installing extras and changing oil.”

Me
Review №60

We had an excellent experience. Cody was very professional and knowledgeable. Even took us riding the day after the sale. ”

Br
Review №61

“Thank you Mike Radcliff for the excellent experience on our most recent purchase. Everything went smooth and Mike is a class act!”

Da
Review №62

Great service and staff! Best off-road dealer to work with!

My
Review №63

The owner of the lemon and barretts on butcher bend road was very rude to the construction workers trying to fix the road that his business is on. He thinks that just cause hes the owner that he can do what ever he wants in the middle of a construction zone.

Re
Review №64

Nothing in stock, high prices, poor customer service

Ma
Review №65

Awesome customer service.They are very knowledgeable about all side by sides I would refer all my family and friends go check them out

De
Review №66

Bought a Suzuki c90 boulevard last year from your spot on Broadway last year and had some accessories at your Mineral Wells location just this past Feb. Great People, Great Service. I would deffinately recommend you guys to my friends. Thanks again for makin it happen for me.

Di
Review №67

Good place to get work done.

Kr
Review №68

“We received excellent service will buying our Polaris Ranger. Mr. Radcliff went above and beyond to make our buying experience a good one. ”

Co
Review №69

These guys are absolutely amazing!!! Not only did they go above and beyond for me, but they also made me feel welcome. We all stood around and talked and laughed and it felt like I knew them for years and it was my first time there. I live an hour and a half away and they made sure everything was ready and I was in and out in no time. They also loaded it and strapped it down for me because my husband had to work and well, I’m not great with backing a trailer nor do I trust myself to strap it down haha. I’ve also been to every Polaris dealer in the Ohio valley and surrounding areas and they were the first ones who talked about actually owning RZRa and riding them and have years of experience and knowledge about them! We will definitely be back, whether it will be for sales or service! Thanks again guys!!!

Ch
Review №70

Well I was very excited to get my new toy home and play with it, I neglected to look at some stuff. When I got it home to Ohio I found a couple things that needed some attention. So I called Mike Radcliff the next day and he told me to bring it down and they would take care of it. Mike also said that he would have it delivered back to me since I live 2.5 hrs away.Well they did, they took care of everything they said they would. Its been a pleasure doing business with such nice and patient people, and I would recommend stopping in and paying them a visit if your in the market for a atv, utv, motorcycle. Thank you guys for doing good business with me, see around.

Sh
Review №71

Very easy to deal with and extremely friendly. Best deals around!!!

Ma
Review №72

Awesome crew very professional and helpful

Ro
Review №73

I have bought 2 motorcycles from Lemon & Barrett I have always received great service and all the folks have always treated me great anytime Im in the motorcycle shop no matter if Im there to buy or just to ask a question about my bike. I give them an A+.

St
Review №74

Bought a new set of tires, excellent and speedy customer service. Anyone in the area should check these guys out.

Wi
Review №75

They were very helpful and friendly

Ke
Review №76

Great prices and a huge selection. Always helpful for parts and service also.

Ch
Review №77

Great service,These guys always take care of all our needs.Hats off to Mike & the crew

Jo
Review №78

I thoroughly enjoy dealing with everyone there. They make you feel like family!

Re
Review №79

“I have really enjoyed riding my ATV. The grandchildren also enjoy riding on the padded seat attachment.â€

Ca
Review №80

Bought 4 new tires for my atv and they was very helpful great sales team and they all are really friendly and helpful

Je
Review №81

Great service and prices

Hi
Review №82

Best place to go to for anything from parts to buying a whole bike to even clothing!!! I always come here for parts!

An
Review №83

Very understanding and care about the customer. Do what they can to help.

Ro
Review №84

Close to me easy to get to have service.

Ma
Review №85

They treat you really good in the service dept.

Na
Review №86

Very helpful and best prices

Ha
Review №87

Great place, good customer service!

Ty
Review №88

Good bunch of guys. I buy quite a few parts and they have always treated me well.

Ch
Review №89

Mike and the whole crew are great. Very professional and they care about the customer.

Ke
Review №90

No matter what I go in for, you find a way to make it happen. Sales, parts and service go out of their way to keep me riding.... Thanks

Sh
Review №91

Love our Honda SxS

Ja
Review №92

Very helpful with the fitting of a new helmet. Thanks

Ro
Review №93

Great service and great people.

Ch
Review №94

“Every time I have visited your store I have been greeted as if I am an old friend. I have nothing bad to say about your employees.”

Me
Review №95

Very good customer service.

Da
Review №96

Had my parts, professional services! What more can you ask for...

Da
Review №97

They dont have enough mechanics would have had to wait three hours for a state inspection.

De
Review №98

Excellent staff, service, and product.

Je
Review №99

Just good people work there

Ga
Review №100

Good guys very helpful

Information
20 Photos
100 Comments
4.4 Rating
  • Address:1117 Broadway Ave, Parkersburg, WV 26101, United States
  • Site:http://lemonandbarrettspowersports.com/
  • Phone:+1 304-428-8245
Categories
  • ATV dealer
  • Motorcycle dealer
  • Honda dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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