Ca
Castrol Premium Lube Express
4100 Crill Ave, Palatka, FL 32177, United States
Comments
Ja
Review №1

Been coming here for over a decade. Great people. Great fast service.

Le
Review №2

This is easily the best place Ive ever seen at doing oil changes. they are FANTASTIC! THEY ARE FRIENDLY, PROFESSIONAL AND EFFICIENT! 5 OUTTA 5. I happily drive from Gainesville to get my car serviced.10 min only.

Sa
Review №3

We always receive excellent service and never have any problems with them. However they are very pricey.

Mi
Review №4

I came in for an oil change. It was fast professional and done with care. By team of very pleasant employees

Al
Review №5

Wonderful and fast service! Ive never felt pressured to buy anything extra or like theyre trying to take advantage, which happens all the time. Theyre extremely thorough and quick. Super polite and respectful group of guys in there. Just all around d a great place to get your oil changed.

Di
Review №6

Very friendly and nice staffThe live up to the express name in and out in under 30 minutes

An
Review №7

The crew at this place is outstanding! Friendly and customer satisfaction is a priority. Will be going here regularly.......

Be
Review №8

They were very nice. Talked with me about what I needed. Took care of me fast...done while on lunch. Very Impressed and Happy. Will be using them from now on!!!!

Ro
Review №9

Wow is all I can really say. Pulled up into a drive through lane, and they changed my oil and much more at lightning speeds while I just sat there in my car comfortably. They took my debit payment without me having to go to a register. You can literally go here and change your oil on a lunch break, and still have time for lunch. Will definitely recommend and use again.

As
Review №10

Wonderful, they are so quick and professional. They are also very nice and check over your vehicle . Best in town!

Ja
Review №11

My oil filter fell off at the light on u.s.19. So I had to push my car out the road. That when Justin came to assist me with my problem. All I can say is these guy help out me with my problem. Quick oil change and filter and they got me back on the road. Thank you guys so much

Se
Review №12

Very professional, careful with my Ram dually, thorough with their service. Around back is their carwash - does a good job! Will return there for my next service. 👍🏻

Mi
Review №13

EXCELLENT SERVICE THANKS TO BOBBY AND HIS CREW ,WILL BE A REPEAT CUSTOMER !!!!!!

Sa
Review №14

Wonderful customer service with great quality services and equipment! Not going anywhere else from now on! Those guys are great!

Rh
Review №15

Was in and out, very friendly and welcoming. Will go again!🙂

Er
Review №16

Wait too much for an oil change Im very slow service

Ju
Review №17

It’s Duramax now and they are awesome! Carlos is great. Very efficient. I was in and out for an oil change in less than 30 minutes. They respect social distancing with the option to stay in your car the entire time. Entire staff was pleasant and professional. Excellent experience!

Co
Review №18

Fast, friendly and affordable. You get to stay in your car while they do the work. On your way in no time.

Ro
Review №19

Great experience! They found low fluids and a dirty air filter that Quick Lube has not checked in 86,000 miles!

Me
Review №20

Very helpful staff also helped my husband put in a driverside light so he no longer has to run on low beams and get a ticket for no running lights!! Great Guys at Castrol premium!!!

Da
Review №21

Best oil changes around and supreme customer service

Me
Review №22

Brought my grandfathers car in for an oil change as a surprise; they were amazing! Fast service, fair prices, excellent staff! Definitely will be returning for our next oil change.

Be
Review №23

These guys are totally awesome! Ive been serviced by them over 3× and every time I come in they are super friendly and very fast! Ive never waited longer than 15 min for my oil change and love that they,unlike other service centers, dont try and push me to buy unnecessary stuff for my vehicle to get commission from upselling. Only offering extra add ons if theyre truly needed. I believe they actually care about their customers and understand everyone has a budget and deliver their best service for a very reasonable price. Best place in town by far! Thanks guys! Yall rock!

Re
Review №24

Absolutely my favorite place to get my oil changed! Fast, Friendly, and Fair!

re
Review №25

Fantastic service today! Glad I stopped in. Thank you Carlos and Bobby for superior customer service!

Ce
Review №26

Great service and they explained every thing they did..

Jo
Review №27

I just had my truck serviced there as I have had done many times over the years. I bring my own oil and have them put it in. They came in to ask if there was anything special I needed done. I only had a few things I wanted special attention on. They quickly took care of them. I am very satisfied with their care of my truck.

Wi
Review №28

Awesome place to get a oil change, always in and out fastest in town. Great service at a great price! Highly recommend them...

Ja
Review №29

Great service

Di
Review №30

Wednesday is Ladies Day extra discounts! The owner is on site, making sure everyone is pleased with their services. No high pressure sales, now using Duramax oil, which has a cool engine warranty. Also, car wash operating 24/7

Ni
Review №31

Quick and easy and I dont even have to leave my car

se
Review №32

Absolutely amazing...fast, fair, and I got a free vacuum...the owner was in the shop today and greeted every customer personal...the team here is blistering fast...they runs like a well oiled machine (pun intended) but no matter how you look at it these guys are amazing...they are down to business and not funny business, no crazy up charges, no fake problems that need to be fixed...side note this place is now called “duramax premium lube express”

Ca
Review №33

Their prices are good the staff is wonderful and theyre fast with theyre work

Du
Review №34

Fastest oil change ever.

Rh
Review №35

They are friendly and very helpful

He
Review №36

Love this place. I dont go anywhere else to get my oil changed. They have great customer service and are always helpful. They also provide lots of other convenient services such as checking the pressure in your tires, refilling your windshield washer fluid, and vacuuming out your vehicle.

Jo
Review №37

Amazing, friendly seevice!!

St
Review №38

Great guys, honest fast reliable service!

Do
Review №39

Fast, friendly service at a good price!

Ca
Review №40

Have been getting my oil changed here for 2 years. Always helpful, courteous and fast! Thank you Melissa for being the BEST!!

Jo
Review №41

I have been having my oil changed here for over 17 years. Always great service. And wonderful staff

Li
Review №42

They were fast very curtious and knew what they were doing.

Bi
Review №43

Not happy. Been getting oil change there over a year. Same 5w 20 oil. This time he says to me no Im doing whats on the cap ! After a year come on dealer put 5 w 20 in it and recommended it if I didnt want the other. Guess the customer isnt always right. Guess he just wanted to sell me the $100.00 change instead of the $35.00 change this time . Guess they just wanted more money. Found new place just as friendly as they use to be.

St
Review №44

AVOID IF POSSIBLE. No southern hospitality here.To be fair, the degree to which my problems are related to my car being an old junker or related to their service is impossible to determine. However, Had they treated me decently and not spoken to me as though I was a ignorant, irritating, nuisance I would not be sitting here writing this review. I have purchased 2 oil changes from them now. On the first oil change they up-sold me on the high mileage oil. Upon agreeing to putting the high mileage oil in my car they proceeded to put 20W50 in without telling me. This is a thick oil that increases oil pressure and should have NEVER been put in my car. My car lost over 3 qts of oil in just over a month to leaks. Before their oil change it didnt leak to nearly this degree and never dripped or left stains. Throughout the whole life of the vehicle it has never left oil stains anywhere. Since changing the oil here it leaves stains everywhere it is parked. Due to its age, if the main seal has begun leaking the car is essentially totaled. I brought it back to them to get thinner oil and almost immediately regretted not taking it elsewhere due to their attitude.This problem may be completely independent of their work, however I feel that is unlikely. They put the wrong oil in and then just blamed the car for all the issues and all the while treated me like a fool. A little bit of customer service would have kept this review from ever existing.

Je
Review №45

Im here from Texas visiting and needed and oil change. .... I loved there service!!! Every man was a complete gentleman....There service was fast and efficient! !! Thank you to all who helped me and was so friendly!!! What an awesome experience! !!!

Ri
Review №46

One of the best

Ma
Review №47

Very positive and pleasant experience for me. They have a return customer..

Lk
Review №48

Car wash really wasnt that great but customer Service is awesome and oil change was quick

Li
Review №49

Had a low tire and none of the gas station air pumps were working. Pulled into this station and they filled the tire free of charge. Friendly, professional and eager to help!

Li
Review №50

Wonderful service, great people emplyed there, always feel welcomed and satisfied

Br
Review №51

Quick and fast service

A
Review №52

The people are super friendly and very helpful. Never had oil change in 5 minutes but they did it.

Ch
Review №53

Fast, friendly, honest service, fair prices.

We
Review №54

Fabulous service! Highly recommend.

Ro
Review №55

Best service in town

Te
Review №56

Got an oil change their very knowledgeable very friendly staff it was a pleasure

Ja
Review №57

Very good

as
Review №58

They are extremely friendly and always quick. Started going here a little over a year ago and never looked back!

PY
Review №59

Very friendly and always lets me know if anything isnt right on my car and I love there courtesy top off as Im all ways going out of state once a month. I have been using them for years and will continue to do so for years to come 🎅

Ti
Review №60

Best lube shop in town.

Ja
Review №61

The service for the price is unbeatable!

Be
Review №62

Great people Fast Service will definitely be going back love this place

Ji
Review №63

Quick Service

Br
Review №64

They are trying to make it more personable, headed in the right direction

ch
Review №65

Fast nice people to do business with.

SK
Review №66

AWESOME GUYS

Ca
Review №67

Fast friendly service

Jo
Review №68

Service fast, very nice guys and super honest My windshield wipers needed replacing and they took care of it ! Will be their customer !! Thanks again! ☆☆☆☆☆

St
Review №69

Great staff very fast service

He
Review №70

Terrible,they tried to sell me work not needed,never did what I went there for and overfilled power steering pump which could have burnt out, wouldnt recommend to my worse enemy!!!!!

Gr
Review №71

Very expensive place to get oil changed. 75 bucks

Re
Review №72

Quick and friendly service.

Ca
Review №73

I really trust these folks.. once told me I didn’t need my oil changed and sent me on my way!

Pa
Review №74

Great

Ra
Review №75

Quick friendly service.

Re
Review №76

Quick clean service!! These guys Rock!!

Ro
Review №77

Very clean and professional

7e
Review №78

The only place I trust with my car for oil change and also very friendly staff.

Jo
Review №79

Friendly and quick

Ma
Review №80

Fast oil change!!!

Iv
Review №81

Fast service

Th
Review №82

This place is the worst iv ever been to never will I send my family there again

La
Review №83

Took less than 10 minutes!

ju
Review №84

These guys rock...

Ma
Review №85

Quick,professionalism,

Ti
Review №86

Good work

Ke
Review №87

Fast and friendly

Ne
Review №88

Apex customer service

Ta
Review №89

Website says they are open. Arrived at 2:30 on Sat., 6 Nov., and no one to be seen. Phone goes to a recording saying the wireless customer Im trying to reach is unavailable

Ca
Review №90

Terrible attention, unhappy racist

Information
0 Photos
90 Comments
4.6 Rating
  • Address:4100 Crill Ave, Palatka, FL 32177, United States
  • Site:http://www.castrolpremiumlube.com/Store/1514/
  • Phone:+1 904-325-5823
Categories
  • Oil change service
  • Auto repair shop
  • Glass repair service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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