The employees I spoke with were all very polite. The problem arose after I received the rollator. Evidently they either didn’t listen, they heard but ignored what I said or they are just plain ignorant of the products the sell. I very plainly told them I needed the rollator so I could take walks outdoors, including parks. They sent me one that works great inside my home but to go fora walk outside, I have to carry it from my front door to the road. As long as I stay on sidewalk it works. But if I want to go to the store 4 blocks away, I have to carry the walker because the store is on 6 lane highway, not safe for walkers.I hope I don’t have to deal with them again.

I wish I had read the reviews first! This was one of only two companies my insurance carrier would work with which is why I contacted them. I ordered a knee scooter for an upcoming surgery. They charged my credit card immediately BEFORE they contacted my insurance company. Turns out it wasnt covered so the rep told me she would issue a refund right away. When that didnt happen, I contacted them a couple days later. Was then told it would take 7-10 days to process and then would be credited back to my card. Well guess what. Its now been 10 days and nothing. Absolutely nothing. Ive called twice only to keep being put off. It would be helpful to get my money returned since its my money and you people arent helping! DO NOT ATTEMPT TO USE THIS COMPANY AND DONT GIVE THEM ANY CREDIT/DEBIT CARD BEFORE THEY RUN IT THROUGH YOUR INSURANCE.

This is the worst company to do business with. The customer service is terrible and when you ask to speak with a supervisor they put you on hold and then try to disguise their voice but you can tell your speaking with the same person. I got a CPAP machine from this company in 2020. They billed my insurance monthly and I paid my copays every month in 2020. I changed insurance in 2021 and when I called in January of 2021 they didn’t tell me I’m out of network with my new insurance. They said don’t worry about if and we will bill your new insurance. I didn’t find out until March that my new insurance wasn’t in network with them. They let me keep the machine until March. I returned the machine to them when I found out it wasn’t in network. Now they’re trying to charge me $214 and some change. I don’t owe them anything because they should have told me in January they wasn’t in network for my insurance. They continue to call me about the bill and I continue to tell them I don’t owe them anything. Nobody at customer service will take care of it. I spoke with them again today and they refuse to help me. After that and reading their terrible reviews I think they need to be investigated. So I will be filing a complaint with the Division of Insurance and my insurance company.

Terrible company!! Said we would have a much needed hospital bed on a specific day and never delivered. When I called to inquire, was told, You are scheduled for a delivery, the item is on the truck any you will be contacted by the driver with an estimated tume of arrival. Big surprise, never received a call. So sorry mom!! They blew it and you have to stay in a lift chair for 2 more days. Shame on you people!!Can only say that I hope all of you wonderful decision makers involved in this type of service have the opportunity to experience the same quality of care for you and your family when it is your turn. Please Medicare, pick a new supplier!!

Got my cpap many years ago from these sneaks. Looks like not much has changed. Check out the repetative owner response and you will understand

I didnt have a choice with suppliers as my insurance uses Apria Healthcare. I can not believe how terrible this company is. When I started having issues with them I looked at the reviews and I was stunned. How can they stay in business? The bills they submit to my insurance dont line up cost wise with what I received and they charged my credit card that was used on a prior purchase for a replacement item that was supposed to be free. After 4 phone calls to them they said they wouldnt refund my money but would credit the amount on my next purchase. No luck trying to get a Supervisor!

I had the misfortune of having to deal with Apria for 5 years. They are THE WORST!

Stop trying to charge me for supplies that my insurance cover 100 percent. I actually look at my claims and I know they pay for them.

Worst place to do business with, considering you are working with individuals who are at their worst when they come to you, I would have thought the people there would have a little empathy for me, no such luck.I have withdrawn my prescription and will never ever do business with and make sure to tell all of my friends and relatives not to use them as well.

One of the most unprofessional companies I’ve ever had to deal with. Had a wheelchair ordered, delivered without any notification, leg rest was not long enough so they were to order another chair with longer leg extension. Delivered exact same wheel chair. Delivery guy was nice, tried to solve the problem however was unable to. New part was ordered. Called three times to find out when they would resolve the issue. Was unable to use the chair. Finally called in to have it picked up and was told that the order for the wheel chair was canceled and I never had one delivered. I have the scroll of the paperwork signed that shows it was. Was told the manager would reach out to me to resolve it. Never got a call. The company seems to be very unorganized and who even knows if there really is a manager because apparently they don’t call anyone back. Probably all kinds of medical equipment floating around in the Orlando area that was delivered but never billed for.

Worst customer service I have ever experienced. I cant even explain how bad these folks are at their jobs.

The poorest excuse for customer service I have seen in many years. 3 phone calls later I am still waiting for CPAP supplies! My advice? LOOK FOR ANOTHER COMPANY! AVOID APRIA IF AT ALL POSSIBLE!!!

I have been a customer for years, I stopped using them a couple 3 years ago. Their billing is messed up and they have yet to pick up oxygen tanks that they say I don’t have, yes I have equipment they refuse to pick up because they say I don’t have it. I have over 30 - O2 tanks empty that they refuse to pick up. So it looks like I have to take them to them and just leave them on their porch. Anybody have any other ideas to get them to pick them up?

Terrible phone service. Called 5x, left message, no return call. My insurance approved the request and they did not put other through. I finely was able to talk to someone 1 week after the request was filed. At that point she put it in the system. Now lets see how long it will take to receive my order. 6/23/2020

Customer service is a mess... they said new pap machine will be ready in one week and Im waiting for almost three weeks now. Orlando branch almost never answer and my last four attempts somebody hanged out my calls. Now I was telling they need the paperwork again! Where can I complain about it?

Worst company that ever existed. Sent equipment without my approval, quoted me a rate to own it. Then get monthly bills that Well over exceed the amount by $700. Purchase the equipment then STILL get monthly invoices for the machine. Wasn’t aware the equipment was being sent, never authorized or signed anything. No one helped set up or provide service, got kicked off the app because my account wasn’t active. Then they refuse to answer any questions on services or bills, defer you a third party billing company who also can’t answer questions bc Apria is the service provider not them. Huge waste of money and time biggest scam ever.

What an awful company they are , it’s been two months that I had my sleep study night over done and I was told give them 10 -14 days they will call you . Even though I have called them and left a message several times yet to receive a phone call . Their customer service sucks ! How do they get privileged to work with insurance companies and healthcare systems it’s beyond my imagination. They should be dropped soon I hope so !!! They don’t deserve even my one * .

This company has no idea about customer service. They do not send an invoice, but they call about my “account status.” They first want to verify my identity. They called me, and in this day and age of identity theft they have the audacity to ask people to confirm personal information on a recorded call, which is beyond irresponsible. When I ask them if my account is past due they tell me no. When I ask them if they have sent an invoice they tell me no. When I ask them to email it to me, some actually admit that the invoice hasn’t even been issued yet. Then they ask if I would like to give them my credit card number to keep on file. With their track record, why would I? I am calling my doctor to find out whether I can switch to another company. I would give this company a negative five stars if I could!

ABSOLUTELY A TERRIBLE COMPANY ! BEWARE!! There company accidentally sent me to collections and will no fix the problem. Now my credit is tarnished and they dont even care. Equipment is high priced and performs like low quality equipment. I was told originally to stay away from them for my health needs and now I know why. I cant give them a 0 star.... its amazing how they are able to operate.

Is there somewhere to click for a negative stars rating?I have been calling them for over THREE MONTHS to get them to come pick up their equipment. Every time I make sure to relate in full detail my working schedule and that I tend to work lots of overtime so whoever is going to pickup must do so after 5pm or on the weekend and call me decently in advance so I can arrange to be home as I tend not to be due to working a lot or errands/social life. EVERY.SINGLE.TIME I come home to a call tag hanging on the door sorry we missed you (yeah right!), or I get a call from the SAME delivery driver who says Hey, Im calling to let you know Im on my way to your house. Yeah thats nice buddy, Im not there since Im at work like Ive told them AND YOU multiple times. So finally I give up and call them and say, Look, just give me the address and hours of operation and Ill work out a time Im off work, or have a mid-day doctors appt or something, and can run by and just drop it off myself. The lady starts giving me all kinds of excuses about how the logistics department doesnt schedule anything until each morning and she can put me in touch with the Logistics Mgr and I just stop her. No thanks, Ive talked to several managers and heard a ton of promises from people about how it would be taken care of, but it hasnt been, so please just give me the address and hours of operation and Ill take care of it myself. She then proceeds to give me JUST the street address. I ask for the zip code since Orlando is big and has duplicate street names in various areas, and she says, Oh Ill have to look that up online, I dont have that information. Im in Daytona. ARE YOU KIDDING ME?!?!?!?! Sigh. So then I ask for the hours of operation AGAIN. She says, they are open until 5pm. At this point Im bruising my tongue from biting it so much. Sigh. Ok, and what time do they open? HOW IS THIS COMPANY STILL IN BUSINESS?!?!?! I dont think I have ever dealt with a company that was so far from having it together that I had to struggle to get a full address and hours of operation from a person paid to handle customer calls.

I have been trying to contact Apria for several days. The automated system will just hang up on you and their mailbox is full so you are unable to leave a message. This is beyond ridiculous.

My mother was given a delivery time for a hospital bed of between 10am-2pm, the same as another complaint in these reviews. I called at 2pm and was told that it would be closer to 4pm and that they dont know who said 10am-2pm, once they found the order since they misspelled my Aunts last name. My disabled Aunt and family was traveling all the way from Hawaii to Florida and wanted the bed set up upon arrival here after their long flight.I called back at 4:30pm and was given a time of 6:30pm FOR SURE they said. Definitely. Nope. No bed and no call. Hurricane Dorian is coming and my poor Aunt has a rare disease which incapacitates her. My elderly Mother had to struggle to get her into a regular bed and try to manuver her around. Terrible company!Well see what happens. I wonder if any lawsuits have ever been filed. It seems like theres enough of the same kind of complaints to file a class action one. Morgan and Morgan anyone? Especially when it affects disabled people and people getting their oxygen supplies.

The WORST company ever. They never answer their phone. My insurance carrier calls them directly and the answer the phone. They sound so sincere and tell you oh yes we have your order will be sending it out. Ive called every day Tuesday Wednesday Thursday and today is Friday and Im on and they just said the same thing will have your supply out and no time today. why bother putting a company like this to represent such a big corporation as Cigna. Cigna. Cigna/Centric please find local carriers that we can just go to the store and pick it up versus waiting for this useless company to takes the place of peoples home.

I have been trying to call for a week with no success. Worst customer experience ever. Use any other provider if your loved one needs oxygen to live!

DO NOT USE this company! They are terrible. The representatives are defensive from the moment they get on the phone.

Wish I wouldve paid attention to the reviews and did research before agreeing to let my provider send a referral to them. Beyond garbage, customer service is awful. No one knows what they are talking about. Lack of communication. Only way to get things done is to do it yourself or go higher up. Spend my hard earned money for a run around. Without customers, there are no jobs, no business so its beyond me how this subpar company still exists with all these terrible reviews. Folks, if everyone is saying it, obviously, its true!

Tell your doctor this is the company your insurance covers and theyll apologize to you and sigh, this company is the single most difficult company to contact, schedule, resolve order issues, or even contact the correct department. they can afford to be this way only because insurance gives us no choice and its just sad.

Apria provides, without a doubt, the worst customer service of any vendor for any product with whom I have ever had the misfortune of dealing. I cannot even begin to detail the anxiety and frustration this organization has caused me, and I am sure it all somehow translates to greater profits for the principle private equity owners resulting in substandard healthcare akin to the bureaucratic nightmares of a Terry Gilliam film.

It is no wonder insurance costs are sky high. This company is the worst I have ever dealt with. They told me my insurance would cover the monthly rental for a c-pap. It did. I changed jobs and new insurance will not so I was going to buy the machine out. I asked how much would I need to pay to keep the machine. They said 15 months remaining at $136 per month for $2040.00! The EXACT same machine is $879 (highest price) and best price I found was $689 for everything, shipping, supplies the works. I told the person that they can take it back but then it is used, I would gladly purchase for somewhere between the $689 and $879. She said, and this just rocked my world, why would we sell it to you for that price when the insurance companies will pay us $2400? No wonder our healthcare is all $%^&%%$ up. Companies like this collude with the insurance companies to inflate prices and then stick it to the consumer when and where they can. I will not even mention their incompetence, lack of service, or ATTITUDES, of the people. Dealing with them on the phone, (in the Philippines no less) is a nightmare. CS folks got my billing, insurance etc so messed up it is not even funny. I am SO glad I am away from these hijackers. Dont use them if you do not absolutely have to. Ask your Dr. for another provider.

Worst customer care I have ever experienced. Needed a part for my cpap machine and they didn’t seem to know what I was talking about. When I expressed my frustration they seemed to care even less. I called back and got a different person so I explained what I needed and received the same attitude. Will be looking for another resource to use.

We had a great experience with Apria today, thanks to Sean. He is extremely knowledgable and took a long time helping us choose the mask that would be the best fit based on my husbands preferences and explaining the details of the machine at great length, as well as taking the time to answer all of our questions. My husband has not started using the mask yet but our experience so far has been outstanding, thanks in great part to Sean. Thank you.

Horrible Customer Service. Their phone system doesn’t work. They didn’t fit my Mother for her cpap mask . It leaks air all night and They won’t give her a new mask.

Okay, I have so many bad experiences with this company that Ill only pick a couple. Getting through on the phone used to be a five minute process of selecting what insurance company you had and what you needed like supplies or or an appointment or whatever. And then in January of this year I took my husbands CPAP machine in to be repaired and we are just getting it back today. It was ready two days ago, to be faster. But really? And I had to call multiple times. First they hadnt even sent it off and then I dont think that called me when it came back.

I exceeded my character limit on my original post. So, short story, last Saturday (5/11/19), my husband and I were expecting to get a biliblanket for our daughter (now 10 days old) to treat her jaundice. Apria dropped the ball over and over again, making it look like we were stupid, or just lying to them. Because of the fact that they couldnt get it together, on Sunday, May 12, 2019, we had to take our daughter back to the hospital we had just been discharged from that Friday, and she was admitted to get UV treatments. My very first Mothers Day, I had to spend it in the hospital, watching my baby girl being hooked up to various machines, and three UV lights working their magic to do the job a biliblanket from Apria was supposed to do from the comfort of our own home. Do yall understand how hard it is to see your baby girl with IVs in both hands so the hospital can make sure she has enough fluids to not get dehydrated by UV lights? I mean, the IV I had placed in one hand hurt bad enough, but she had one in each hand. Thankfully, she was able to be discharged on Wednesday afternoon, but we lost half a week of bonding as a family thanks to having to be back in the hospital. My husband couldnt deal with it, so was home the majority of her stay.I would NEVER recommend Apria to anyone! And my heart goes out to everyone who has no choice but to work with them. They are by far the WORST company I have ever had to deal with. I never write reviews, but this company really screwed up to the point where it seriously effected my daughters health. And to whoever replies to these reviews from Apria, dont bother. I dont want your sorry excuse for an apology. Unless your company is going to pay the bill for my daughters NICU stay, then I dont want to hear from you. If I thought it would make a difference, I would get a lawyer and sue, but its not going to change the hell you all put us through, and the hell you all put everyone else through that has to deal with your pathetic excuse of a healthcare company.

If I could rate this ZERO STARS I would. Terrible service. Took over a month to receive data report. They shipped the CPAP machine to the wrong address, then said if we dont receive it in a couple of days, to call them back? The CSR had the nerve to tell me to call FED EX. I told him, they shipped it wrong, they need to call them and have it rerouted to the correct address.Sad because my husband stops breathing at night. Not just on occasion, he does it a lot. This is just sad the way this company handles patients. Evidently, its just all about money.

They didn’t come to bring the phototherapy to my 6 days old baby and kept lying when I call to check for the status. I have all the voice records. Morover, they reported that they came to my house to my referral doctor!!!I forceds to take the child to the ER at that night. I will never forget this bad experience.Strongly AVOID AVOID AVOIDActually I think it is a fake company

The worst company ever, I would like to give them 0 stars but anyway they have really bad reviews in all their locations , I got the letter form a collection service company with the creditor Apria healthcare and the service was 1 ofJune 2019 almost one a go and I didnt get any bills or phone call or email and they always send me add by mail and email, when I call them today they said apologies that we didnt give you a notice before. I Dont Recommend This Company For Anyone.

If I could give this company a lower rating I would. Its companies like this that make our insurance rates so high. It took close to 6 months to get them to pick up our oxygen cylinders when I was taken off them. Each month the insurance company was being charged for 18 tanks of oxygen I wasnt using. Those 18 cylinders were picked up on 30 Nov 2016. It took more than a dozen phone calls to make it happen. Almost six weeks ago I started trying to get our oxygen concentrater picked up and just got an appt. Only to discover that they will call us THAT morning to tell us when they will be here during the day. It is absolutely ridiculous to be held hostage in my own home by this company. And while all of this is going on, the insurance company is still being charged. I am beyond frustrated. IF you care about your time and your insurance rates DO NOT USE THIS COMPANY.

One star is way to kind. I have sleep apena and my doctor rushed the order and they are saying 3-5 business days to complete the order. Im getting my prescription and taking it to someone who understands the URGENCY in getting a machine immediately! DEFINITELY WOULDNT RECOMMEND THESE TO ANYONE WHO IS EXPERT IN CUSTOMER SERVICE OR NEEDS A CPAP MACHINE.

PLEASE find another company to help you with your needs. There are many choices. Simply, ask your insurance company for a list of companies. This company is so horrible at so many levels and in every single department. Just look at ALL of these BAD reviews. Save yourself some frustration and DO NOT DO BUSINESS HERE!

Horrible company. First of all, awful customer sercive, they have no respect or empathy for the people they are servicing. If i could use a different company, I would. Nebulizer was supposed to be delivered on Saturday, never came. Called today, and was told I was not on their work order for delivery, mind you this was n expedited request. I was told they would have to contact the person on call because the department I needed to speak with is closed on Sunday. I was in the ER on Friday night to get breathing treatments because of upper respiratory/bronchitis. Im still struggling. I will never use this company again!

Everytime I call this place you are on hold for a minimum 15 minutes. When someone does finally answer, they are not friendly at all. They seem to be annoyed that they have to talk to you. I will be looking elsewhere. If you are annoyed that you have to talk to me, guess what? You wont have too! No wonder the approval rate is one star.

This is a beyond horrible company to do anything with. If I could give negative stars for this review I would because even 0 would be a rating them too high. After 6 weeks of them supplying my sons medical supplies we called insurance and begged to switch to any other company. Lets go through several examples of their incompetence.At least 7 times Apria called us to say an important piece of equipment or supply was to be delivered that day. At the end of the day when that item was not delivered I would call and Apria, would tell me they had no record of it being ordered.I was expecting one of the most important pieces of medical equipment for my son. I was called and told it would be delivered that day. By 10:30 that night it had not been delivered. I called and Apria told me according to their records it was. It is a 2 foot tall machine I would notice if it was there or not. They started arguing with me that I was not looking for it hard enough and that it must have been left at the door. Which, thanks for leaving a very expensive piece of equipment just at the door and not making sure someone was home to sign for it. When I finally convinced them it wasnt there they said it would be there first thing in the morning. It took another 2 days for it to show up.My son uses a feeding pump, the one he had was not holding a charge, fine when plugged in but not holding a charge. I called to have it switched out. Tech showed up saying he would take it and the new one would be delivered by fed ex later that day. I asked for a tracking number which he could not provide, and I told him he will not take it until the new one arrives. How is he supposed to eat without the pump? Of course the new pump didnt show up till the following evening. So due to Aprias pathetic logistics abilities my son could have gone without food for 36 hours.Apria sent the wrong food for my son. They admitted they sent the wrong stuff. I was then told they were going to send me a bill for the stuff they erroroniously sent to me.I am still waiting on some oxygen probes I ordered from them 6 weeks ago that I am told everytime I call will be delivered within the next 3 days.These are just the ones off the top of my head.Bottom line is this, you have to actively try to be this incompetent at what you do. At this point I am convinced they have daily meetings on how to provide awful service to their customers. I have never dealt with a company this bad. This includes all banks, cable/phone companies, anything. They are simply the worst. If your insurance company suggests them ask for another company because that company cant possibly be worse than Apria.I have asked my insurance company to look into their relationship with them. They told me you wouldnt believe how many people complain about them to us daily. Yep..... I am shocked.

This company is the worst! I set an appointment, they changed the appointment without discussing it with me, I waited all day long and then they told me the driver already tried to deliver it and I wasnt home. LIES. No apologies, no well drop it off immediately, just attitude and disrespect. if you have an option for another company- go with it. I cant even find a customer complaint line to report all this.

The bad reviews are LEGIT! I called this company to get an estimate. First person answer the phone barely spoke English and was rude. Where are they hiring these people from? LOOK AT YOUR REVIEWS! Everyone hates you!!!Response to reply: The number of negative reviews you have should be an embarrassment. You need to fix the problem. Otherwise it’s just going to get worse.

Poor communication. Rude customer service.

Their service leaves a lot to be desired . Got a call saying an item would be delivered between 10 and 2 on a Friday. Called the company at 150 and they said it wouldnew be delivered until Monday. So my husband suffers with low oxygenevels all weekend.

First I want to thank everyone who has taken the time to write reviews about their personal experiences with Apriea Healthcare. I was working with CareCentrix/Cigna to obtain a knee-scooter. After a two-week wait, I began researching online to purchase one. I received a call from an Unknown number, and a message from a person with a very thick foreign accent who directed me to call a number to set up a delivery. The person did not state the name of the company, or identify who was calling. I called the number to have another person with a thick foreign accent, answer the call. She identified the company. After asking for my name, she asked for my debit card information. (Please, keep in mind that this piece of equipment is covered 100% by Cigna, and all billing is to be conducted through CareCentrix, and not a third company.) As I was asked for this personal financial information, I googled Apria Healthcare, and discovered that many complaints were posted regarding their billing policies. Not sure if Apria was an online re-targeting scam, I refused to give them the information, and called CareCentrix to complain. By all means, this company has too many incompetent people with limited communication skills working for it! I will do without the equipment before I deal with this company!

Apria SUCKS. Crappy customer service, have to call five different numbers to get the department you want. To top it all off they require two weeks notice to deliver a concentrator when Rotech only requires two day notice. That is a HUGE difference.Bad service all the way around.

The robo calls are extremely annoying. My husband uses C-PAP and we get robo calls multiple times a day. We have asked for them to stop and even blocked the number. Unfortunately, our phone rings once before the block so we are still harassed by the phone calls. This irritation has overcome any potential benefit of using this company, and my husband has asked his doctor to switch to a different company. He suspects a kickback because his doctor said, Lets try them one more time. Lets not!

Was never told I had to pay for anything was told that my Ins. took care of everything used the product 4 times was never told to return it had to pay 72 dollars for something I used 4 time after I had it for almost 9 months. I now have paid twice more I got a phone call for $11.06 after paying $72.65 then was told I owed another $44.24 now I owe nothing PLEASE be ware of this company. I would never do any business with them ever. Thank You

Ever since they outsourced their customer service/billing to a foreign country, their already horrible customer service has sunk to a new low. My insurance company will not allow me to go elsewhere, so I am stuck with them. Though, I am calling my insurance company to complain. O stars for this consumer unfriendly company.

I wish i could leave a zero star review. This was hands down the worst experience i have ever had with any company. I have OSA, and my mask broke. I needed a new mask, but as a new patient they told me that they would need 48 hours to even process my info, even with a stat order from the physician. I told them that this is a matter of life and death, as i could stop breathing in my sleep, or go back in to A-Fib, and the person on the other end flat out said that it is not their problem, as i am not yet in their system. I read other reviews and thought, maybe that these were special one off cases, however it seems they are very well versed in not caring if their customers with life threatening issues dies or not, and they do not even hesitate to tell you that they do not care if you die due to their negligence. I am not worried though, as this will be the downfall of this company, when someone actually does die due to complications of not being treated correctly by them, and they are shut down. I would avoid this place if you do not want to be this person

They will not stand behind their products. Bought my Cpap in January of this year and water chamber started to rust out. I called to get it replaced but when I called the company I got the run around. They transferred me to some one in the Phillipines that didnt even understand my issue and concern. All I wanted was a replacement for their defected product and never got resolved. I am now going to make a formal complaint to my insurance carrier and ask them to find me a different vendor for my supplies and also my husband.

Absolutely the worst company to do business with. They would rather let a 75 year old man die than to get him the oxygen he needs to survive .

Have had nothing but problems with this company! Nobody is on the same page when you call and each rep that answers the phone tells you different things.

The need 0 star period!!!! screwing pple

Is it possible to give zero stars?Boy what a complete pain these people are.

Do anyone in their call centers speak English? They are also SO rude!!!

Difficult to get anything corrected, have charged me when I had a 100% deductible . Had to get the Insurance company involved each time. I would change if I could

Customer service!!!!!!! Enough said!!!!! Months after this post and Apria keeps making my life miserable. One day I will see Apria on the news for scamming and taking advantage of their customers. SCAM!!!!!!

Terrible customer service. No one could help me with my questions.

End the damned robo-calls!

How can they be in business, poor service.

Phone system is terrible.