Ive been to this location before a couple of years ago but decided to come here again on a whim (on a weekday, during the early afternoon, specifically on a Tuesday) and I feel like I hit the jackpot!It was definitely more busy than usual (especially coming here on a Tuesday, right after lunchtime) but I found some epic deals for sure!I found some cozy Aeropostale hoodies perfect for the fall/winter season coming up, found a cute fitted jacket, a cute blazer to go with jeans, and the best find of them all: authentic genuine leather cowboy boots, IN MY SIZE!Yes, it needs a bit of polishing, yes, it needs to be taken to the shoe cobbler to get a minor thing done. But guess what, I only spent thirteen dollars on it, which is phenomenal! Earlier this day I stopped by a more expensive thrift boutique. Saw a couple of cute cowboy boots, which cost between forty to fifty dollars. Then I had this thought, hey Savers, is less than two miles from here, maybe Ill get lucky. Then stopped at Savers, then I found these boots! Completely love it at first sight, besides the price!So yes, sometimes, Savers is a hit and miss, but this visit was a definite HIT! Racks were neat and tidy. However, due to the pandemic, they do not have any fitting rooms available to try on clothes at this time. You just have to buy it, try it at home, and bring it back for a refund or exchange within 14 days of purchase. Have to bring back receipt with clothes and TAGS still on it.

Not the best selection of clothing and in my opinion a lot of items were priced too high. (Some of the items were priced about the same I could get brand new at Old Navy or Walmart.) No negotiation on damaged items so expect that. They do have a great selections of art and frames and other household accents.

Do you love shopping in 90 degree heat? Is one of your favorite pastimes holding up items of clothing to your person and simply guessing whether they’ll fit/look good on you? Are you a fan of thrift shops who price outrageously high? Then I have some amazing news: the Orem Savers is YOUR PARADISE!After browsing the many racks today in what felt like the literal fires of hades, I took the (very) small selection of items I could find that were fairly priced to the north east end of the store, where the dressing rooms used to be - only to realize they were nowhere to be found. I don’t know if cleaning up after patrons got old (so hard when you WORK IN RETAIL, I’m sure) or what, but removing the dressing rooms entirely was the WRONG DECISION. Not only that, but I was told I could not try on items at all; not even over my own clothes. I was told that if an item doesn’t work out, I can return it (only if I have the receipt and the item has the original tag of course) for in-store credit that must be spent same-day. Why go through that hassle when I should be allowed to see how something fits me before I leave the store?!Get a clue and bring back dressing rooms! Make it easier for folks to reduce, reuse and recycle clothing. I’m giving two stars because historically I’ve found some screaming deals - not sure when things headed downhill.

As thrift stores have continued to become more trendy the prices have continued to rise. $10 to $15 for a pair of used pants that they received for free? Not sure I agree with that kind of pricing. I do appreciate some of the things they sell but $3 for a used paperback novel. Really? $4 for a used neck tie? I think the prices could easily be half what they are.

Savers is a great place to find amazing bargains. I love their half priced tags. Lately they have bumped up the prices on both furniture and clothes by quite alot, which is disappointing. My favorite sections are the books, shoes, office supplies and games. They took out the dressing rooms, but now offer 14 day exchange on clothing. It looks a bit dingy inside but dont let that deter you away. Just be sure to wash clothes before wear and check them carefully before purchasing. Especially the womans pants, in the back. There are many treasures to find.

Love the bargins i find there.

The new store manager is really cleaning this place up! Im finding so much more here. The store seems to be cleaner every time I go back. Took a picture of their new sign I love it!!

I love this place, every time I go in , they always have new things and great ideas for me and my girlfriend

The prices have gone way up! $10, $11 for a used womens blouse that costs less new ? ! No dressing rooms, i wont shop there again. Used to love the store

I enjoy the treasures & prices I find. The staff is friendly I know they can have a tough job keeping the store clean. But they do keep a positive attitude with the job they have.

Great store, we go every time we are in town. You never know what you will find!

The store had changing rooms For people to try on clothes. Now they have gotten rid of them. In order for people to try things on you had to change in the hallways which a lot of people do. But this is not good.I have also noticed from time to time men staring at women when they are changing and they don’t know that they are being looked at.This is not ok. It isn’t safe.

I like the fact that this for profit business provides jobs. I hate the donation process, it is chaotic, no one directing traffic, letting us know when to pull forward. The lady in front of me in the donation line had a cone put in front of her car so she could not pull forward to the empty donation site. No body came out to move the cone. After 10 minutes we moved the cone and pulled forward to the donation drop off. So a donation that should have taken 5 min. took 15 min. Yesterday I drove up there and the donations were closed. You cant call the place and speak to anyone to find out if they are accepting, all you get is recorded messages. I will drop my donated goods elsewhere. You would think a business that takes free items and sells them would treat the people donating those free items better.

Friendly staff but It is ridiculous that you dont have fitting rooms anymore to try clothes on and worse yet you can only return things for in-store credit without being able to try them on. The changed hours...only being open until 8:00pm now all the time are very disappointing. At least expand your weekend hours, its hard enough to work full time until 6:00 have dinner & try to make it there with much shopping time.

Wow, very overpriced. The highest priced thrift store in the area. The selection isnt any better than other thrift stores in the area either. Definitely lousy customer service.

Sometimes you can find great deals and one of a kind clothing and books. Furnishings are reasonably priced. Mens jeans are overpriced so only get the jeans with the correct color for 50% off. Only use the bathroom if you are desperate and if you can tolerate the smell of an open, poopy diaper.

Visited this location this weekend just gone after I had to fill an hour of my time. I love thrift stores and the potential they offer to find amazing gems. The first thing I noticed about this savers was the large variety of selections. There were a lot of shoes, bags, dresses, clothes, niknaks and more.The store is really big and labelled well. I didnt have any issue finding anything. The negative aspect for me was the pricing as it is quite high for a second hand store. Some basic tshirts were $8+ and used shoes $20+.I didnt interact with the staff so I cant comment on that.There is a public rest room but it was pretty dirty.

Although I like going to Savers, its been a little while. I was shocked to discover at the checkstand that I had to buy used bags or go without for all the things that I purchased. They said they were saving the environment. Then why did they offer a paper receipt?

Great place! Great prices!

Love this place😍

Fun little thrft store

Fantastic experience! Could find sections easily and had excellent customer service!

Prices for used clothes are getting way too high. Used to find really good deals, now, not so much.

Sometimes as good as DI for hidden valued treasures, also they are open on Monday.

PLEASE find a way to organize the toys better. It’s WAYYYY to cluttered and they are so high up it’s hard to see . Not wheel chair friendly either

We were trying to donate furniture at the donation site. We called ahead and asked if they accepted bulky furniture, and they said they did. When we got there, they said that they couldn’t accept our furniture because they had too much. The guy I talked to said that there’s a disconnect between the front desk and the donation section of Savers. If that’s the case, that needs to be fixed ASAP. So now we just wasted a bunch of time waiting in a line, we have to add more miles onto a rented UHaul truck, and we have to take items that could be reused to the dump.

We always enjoy shopping here. You just never know what you might find☺️

Nice thrift store with a wide selection. You will almost always find something, whether you actually need it or not, haha

Prices are all over the place. You can get some good deals if you look but a lot of things are overpriced. A few years ago things changed and a lot of prices went a lot higher. I havent been in a couple years so I was hoping it got better but it didnt. Childrens Place jeans are marked higher than what Childrens Place often has them on sale for and my daughter looked at multiple things only to find they were really damaged and unwearable.

Decent thrift store. Found a CD for cheap worth 40$.

Its absolutely beyond a bad joke for that are pricing for Shoes Mens & Womens and their Handbag game is even worse. Id probably give this two stars but OMG. They add insult to injury by charging like its Beverly Hills and this stuff cant even be sold at WalMart. Ive seen Vegas looks great but Utah savers a huge no no for resellers. I really hope someone up the chain of command sees this and fixes these eye sores

I was so shocked to see that they completely removed the changing rooms. Apparently they have decided not to give you the ability to try on clothes anymore.

The manager Shelly was extremely rude and unhelpful. I saw her disrespecting the employees multiple times. The employees were nice though and the cashier was sweet.

They have a large variety of great items. Some of the clothes are overpriced- but there are great deals if you search enough- or if you find one of the colored tags that are 50% off for that day. Its very much worth spending an hour or two in there.

Way too overpriced for a thrift store and there are no dressing rooms.

Great place for clothing and kitchen items.

Good place to start , if you trying to find those hard to find things. And you not sure where to go to find it. Or looking to find things you never know you wanted?

Thrift stores are a fantastic experience!

They always have great deals and a good variety of items.

2021 update. We have stopped going to Savers nearly as much. They got rid of the dressing rooms. You cant try on clothes. What ends up happening is as a husband I dont feel safe for my wife. She has to try on clothes out in the hallways and we see men occasionally standing and watching women trying things on.Savers has seemed to turn a deaf ear to our requests to put back the dressing rooms. With no dressing rooms and a no-refund policy on clothing, we now shop more at Platos Closet and other places. (Savers policy is a two-week exchange policy on clothing)2020Excellent second hand store.Bought an Eddie Bauer winter coat for $8.Has housewares, clothes, toys, board games, books, shoes.The type of place you search for what you want. And if you do, you can find a good price.Many things are quite worn. But they get new things often, and give discounts if you donate things.For newer, used clothes that are stylish, I also like Platos Closet. But its not as inexpensive as Savers

Had a bad experiencePicked up my grandma a CD player I asked the cashier if I could return it if it didnt work she said yes so it ended up not working I came back and went through the door the customer service lady said that I can exchange it which wasnt as good as getting your money back but thats okay so I end up going through the store find something I like go back to the cashier tell them what the lady said at customer service she starts going through my items then she finds that one doesnt have a tag I think I offered them something for it when I was last there because it didnt have a tag so I was trying to find the price anyway I handed my receipt in the lady call over an assistant manager and they said they didnt do Returns on electronics when the last two people I had worked with said they did anyway was not able to get my money back or exchange not happy buyer beware I wouldnt recommend buying any Electronics from them were other things that you cant test and I wouldnt trust anything they say at least that is my opinion at this moment maybe there was a big misunderstanding I dont like to leave bad ratings so Ill just leave at 3 star rating it seems fair to meUpdate theres also watch out for Karen thats not her name or at least Im not sure if that is anyway she works there and wanted to speak with her manager freaks out over little things I was in there with my mother while she was visiting and my mother said she never seen Karen until then so that basically his only need to say just pretty insane the manager there was pretty nice she looked really sorry and embarrassed so I feel real bad for herAlso Ive seen a lot of itemsMarked up in price from yard sales and other things even one that was on clearance and you could see the official store was selling it for like $3 less than what they were selling it anywayI have gotten great deals in there just always feel worried and sometimes they dont stock the shelves for weeks most of the tripods are always overpriced and most of them are broken missing the quick release plate or just right up snapped missing shoe Parts other things I saw an audio standing there for almost a month and a half they had it listed for too high especially because it was broken I dont believe theyre trying to overpriced its just some of the things are listed way too high the clothing is definitely a no-go unless you want to empty your pocket sometimes theyll get something thats okayBefore I left utah I had another bad experience at this storeI drive a small electric bike and so when I go to stores I bring a back pack so I can buy groceries I dont want to leave it outside for obvious reasons and I thought that a non charity thrift store would allow backpacks just like all other stores I have gone into the way this store runs is all customers are trash so treat them like that of course there is the nice odd one out that generally is a good person and has the decency of treating customers over all good anyway I just got harassed and told that I could have backpacks in the store because of covid 19... Ya covid 19 how those two are correlated I have no clue and this wasnt at entering the store this was at leaving the store after purchasing things have bought tons of stuff from the store even with the many bad experiences Ive hadwhy did I say non charity thrift storeWell thats because your purchase does not directly benefit any charities they keep playing it over and over again the whole time youre in the store

Seems like there is a lot nicer stuff there than I remember. There was an entire rack of women’s designer jeans with tags on. During covid they have signs in place to keep everyone safe and a redesigned section for the checkout to maintain safe distances. Looked great.

Nice place. Excellent customer service. Its my favorite store.

The line for donations out back moved quickly and the employees were helpful and courteous.

Very good place for thrifting. Never disappointed, but prices are sometimes a little high for used clothes.

Not very good. Games and movies are priced the same as eBay or worse, even when they are not in great condition. Their electronics were OK, but the entire store is not very tidy. Really not many savings to be had here if that is what youre looking for.

Some good finds. Clothes not as well priced as DI.

Great quality clothes for reasonable prices, very clean and organized, friendly staff, Adrian was very helpful.

Typical second hand. Ever visit is different... :)

You can find very good bargains whit clothes in very good shape

Cool stuff, good customer service, cloth prices could come down some..

Obvious that everyone HATES their job. People trying things on in the store because they dont have changing rooms....it would be funny 8fnit wasnt so sad. Dont shop here or donate here. Worst savers Ive been to.

I love Savers! Cheap clothes and toys and good quality for second hand stuff. My little boy loves to play with the toys there and no one ever bothers us.

This is usually my go to for pants, but you have to go when theyve just stocked. This is probably my choice of thrift store, it has good selections, and its usually not terribly overpicked, or pricey.

This store was disgusting. The bathrooms were horrendous. None of the employees seemed to care.

Huge place. Lots of stuff to go through. You can easily spend over an hour here.

Its a good place to go I guess (my phone told me to give a rating) 😁

Amazing! And im going back for cloths next time

Always a decent selection of items. Prices too high, go on Tues if youre a senior, for 30% discount. Otherwise, DI has better pricing and larger selection. ( PROVO)

Wow l love

Lots of candles I found some cool games

A lot of variety but many of the prices are very high for a second hand store.

Friendly and competent employees. Clean and organized. Good variety. Things in good condition. Pleasant experience.

Prices have really increased even in damaged items. But the customer service is great. I think its under new mgmt. Im glad

I learned that they are not doing any sale days right now with the pandemic going on, which is understandable. Shelves are pretty well stocked. Pricing isnt spectacularly cheap, but I feel it is fair pricing. Plenty of parking here

We love eating here and the employees are super nice and cool.

Dirty. But found lots of good deals

TERRIBLE managers liars, rude people don’t ever work there ever ever ever would not recommend

Love shopping here for cute clothes and knock knacks. Theres a decent selection of clothing for all styles. Super cheap

I think this savers has less selection than all the other savers I have been to.

There child book section sucks, they never have any good books.

The workers here are extremely rude and this specific location is extremely messy, understocked and overpriced. Go to DI, the workers there don’t yell at you for accidentally knocking a shirt down even if you hang it back up.

TLDR: Workers are horrible and rude, prices are higher than most thrift stores. I used to like this store. After my most recent visit, Im not sure Ill be going back. I made a comment to an employee as I was leaving about how certain procedures in the store make it difficult to maintain proper social distancing and, in a very rude tone, she told me to just not come back to the store. Im very disappointed in the lack of care about the global situation (ESPECIALLY IN THE MIDDLE OF THE BIGGEST SPIKE YET), so this store just made my COVID blacklist. The prices have also gotten higher and higher to the point where I cant afford to shop here anymore.

Great finds at great prices! I wanted to get a vase for some fall decor and I walked in and they had the perfect vase, better than I couldve imagined. Definitely come here if you want some good thrift shopping!

Love it and the employees to I!

The store was busier than Ive ever seen it. I always find what Im looking for and more.

Itsnice

I buy everything here except food. Highly recommend for kids clothing. Sometimes things I get are dirty but nothing a good wash can;t fix

Good experience. Quite clean, well organized, great employees! Also, theyre open later than D.I. right now so YAY!!!😁👍

I love going to Savers. I go in there on a Saturday and I have three items that are at least three dollars each. When I was checking out the lady refused to go by that price. They shot the price up at least four dollars more. Upsetting experience.

Stunned the prices were so high on clothes,😪 store was clean and organised well.

They say that they are Americas favorite thrift store and it is awesome I completely agree and it is my favorite

Good service and large collection of clothes

I gotta say.. I do like Savers so much more than DI but theres this one gal thats always working the register that GETS. ON. MY. NERVES. almost every visit.She literally scolded me for putting a small piece of furniture in my cart... She said I needed to inform someone in back that I was taking it. So I let her know that there was NEVER anyone around the help, it literally weighed 5 pounds and I was capable of carrying it without a cart even. I wasnt gonna have her making me feel bad for trying to buy a small piece of furniture. That was a few months back. Today I found a $2 small stool for my rocking chair. Literally weighed .2 points. Smaller than most of the toys there and once again she scolded me for not letting someone know. Thats enough to make me not want to go .. which is sad because I shop there a TON.

Good thrift store

The inventory is good. Most prices are marked & accurate. Sales are frequent and good. Things (aside from toys) are well organized & in the correct places by type & size. Ive had some amazing finds. Great source for vintage goods & even recent trends.

Found the final few bits of school clothes needed for the kids. Savers is great.

We live out of state, but paid a visit again. They have improved the look and selection in the past years for clothing (and it was already good before). Wish we had this store in Wisconsin. Only down side is that the toy section is skimpy and rather picked through.

I bought me a new dresser that was a really nice one for a good price

Im a little irritated that the dressing rooms are still closed and yet they only offer exchange, no refund.

Im gonna pop some tags! Pretty much a gigantic treasure hunt. I go there to find cheap books for when I have to fly, or cheap clothing for costumes when Im making films. And usually, I end up finding something funny or nostalgic along the way.

Where do I begin? My gf LOVED the selection of clothing! We will be back before we leave (visiting for work from NY). We have to ship back all of the clothing we purchased. It wouldve cost us about 2k in a department store! Excellent customer service, too!

I was standing at the beginning of the check out line. This grumpy ,unprofessional man checker told me to go to the end of the line, so I did, I thought this is not right, so I put the items on the table where he could see them, and walked away. He started yelling at me in front of the people in the store. I just ignored him . I thought I should report it to a manager so I went to talk to one and she acted like she did not care if he yelled at me. I have taken four years of business management classes and the customer is always right! One does not yell at a costumer in a store in front of other costumers ! Do not shop here. I came away with such a negative experience, that I will never step foot in that store again! There is no concern or care for the costumer in this store. Buyer beware! I have never left a negative review. This place really upset me!

Tuesdays are seniors 30% off! I love to find good deals!

One of the employees was oblivious, but the items and checkout staff was helpful and friendly and I would go again.

Love this place. Love second hand shopping and you can always find golden finds here. Its amazing. Maybe not the best set up aesthetic wise but who cares

Always enjoy shopping here and one of the employees, Roman’s, customer service was especially appreciated today!

Love Savers! The clothes at this location are much better quality than other thrift stores in the area. I often find things with the tags still on. They also have good prices on furniture when you find something you like. The sales are the best!

No dressing rooms right now, but they allow returns so you can try it on at home.

Savers is a super store - I always find something amongst the racks. They hang the clothing items so it is easy to scan through brands and sizes. Dressing rooms can get crowded - would be better with more - but they have a great selection of clothing and housewares - worth the visit.