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Mullinax Ford of Olympia | Dealership
2225 Carriage Dr SW, Olympia, WA 98502, United States
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Mullinax Ford of Olympia | Dealership
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Am
Review №1

We purchased a new car from Jon last night and it was the best car buying experience I have ever had. Jon was amazing from the very beginning. He had been working with us for several months, answering all my questions as I decided on the perfect vehicle. We never felt like he “sold” us anything, he just made sure we got exactly what we wanted. Even the finance person m, Diane was so nice. We will make sure to always use Mullinax and more specifically Jon whenever we can. He even stayed late to teach us about all the bells and whistles on my new Expedition. ⭐️⭐️⭐️⭐️⭐️

Pi
Review №2

Brian was exceedingly reasonable, honest, upfront. He has a lot of patience and approaches people from a place of respect. Diane offered helpful tips and tricks with financing, insight into the process and was very friendly. Had a great experience here, highly recommended. The used non-Ford vehicle I purchased even came with a limited warranty to reassure its not a lemon. Thanks again.

Lo
Review №3

Mullinax all the way !!!! The crew over at Mullinax is phenomenal!!!! Good team with all good attitudesChad Ojard,First of all you’re the man you’ve earned a lot respect from me not just because you served for our country it’s the way you interacted with me you showed me the most respect any car salesman has ever shown me which is the reason I wouldn’t go anywhere elseOn 7/14/21 i bought a car from Mullinax, few days prior I had stopped by to see out of curiosity what I could get for my trade and ended up meeting Chad outside of the showroom he ended up helping me and being very patient as well while displaying a professional attitude, on the couple test drives we did we talked and made a lot of connections which was cool, I feel like we had a bunch of the same personal experiences that we can relate to which made the car buying process fun and stress free. When I found the car I wanted Chad got right to work and got me a good deal and somehow sent me home with this gem. Such a good addition to my fleet thank you !!

Mi
Review №4

I was walking between the lots looking for the two cars I was interested in stopped in the shade with my girls. Chad really just stopped to chat. Im so glad he did. He was able to locate the cars for me and got me into the car I really wanted. So kind never once made me feel pressured into a buy. Even made sure the car was done and ready for me by the date he said. My daughter thought he was so nice that she remembered his name! Thanks Chad. I love my car.

Ch
Review №5

Very accomodating people and will go beyond to meet your expectations! I got my car from them in a low offer, so happy to have had a deal with them! Austin and the finance manager Diane are very nice and will explain everything you need to know to secure the vehicle. Totally 5 star experience.

Mi
Review №6

I would like to share an experience I had with Diane in Finance! I wanted to help Co-sign for my son and daughter-in-law on a truck. My daughter-in-law really wanted to be on the truck with my son but means her credit score was a tad bit lower it was going to be my son and I. Well…….. Diane wouldn’t give up and found a credit Union that accepted my son and daughter-in-law for the truck loan! I couldn’t believe it! Here is a lady that didn’t have to do that for my family but took her time and went above and beyond to make it happen. All I can say is talking to Diane on the phone and her Amazing customer service made me send more family her way! Diane you are truly AMAZING and CARING! Ryan Trujillo the sales guy is AMAZING and always kept us in the loop of what was going on! Ryan us an AWESOME sales guy. Please go see them you won’t be sorry! Thank you Mullinax Ford!

Ra
Review №7

We arrived knowing what we wanted. Chad greeted us, helped us do all the pre-buying stuff easily. We did purchase the vehicle we came to see, which can be a real process when we have our 3 young kids in tow. Chad made it very family-friendly while we completed paperwork and waited for finance, etc. Great experience- thanks Chad.

Ja
Review №8

I just took delivery of my 2021 Mach E GT today! The process was easy; I ordered through the Ford Website and Ben Medina contacted me to confirm. He kept in touch and when the car arrived, worked out a great deal on my trade in. Diane in finance was very fair and got me a great deal on my loan and extended warranties. They honored the pricing I saw online and had a better interest rate than was advertised. Ben then showed me all the (almost overwhelming) features of my new car. I had a great experience and highly recommend Mullinax to other buyers!

Je
Review №9

Chad Ojard was awesome to work with. At first I was declined for the car I wanted. But after a week I found out I was approved and got what I wanted!! So grateful for him and the sales team helping me when I needed it most!

Sh
Review №10

Go see Chad O. He is amazing to work with… after going through family trauma and a single mom of 3… after going to several shady dealerships and walking away exhausted and hopeless… my friend referred me to Chad O. and I felt the instant trust and he got me into something that was better than I expected. Not only that but I showed up unexpectedly and he worked with me while helping others that were already there. He hung out with my 3 year old and moved quick to get us in and out before tantrums occurred. He carried car seat for me and explained the vehicle very detailed. This kid has it going on. Financing was amazing as well! Very happy and I will forever return to Ford!

Al
Review №11

Chad & Tyler we’re amazing!! I’m a first time buyer so i was super nervous going into buying a car. They made the experience extremely smooth for me. They were very kind, Helpful, & professional! I left there super excited & without any doubts in my mind.Thank you both so much! :)

Hu
Review №12

Alissa in service is amazing. My f150 broke down on i5. I called on a whim at 6:30 and a salesman found her still working in the service department. She told me to have the truck towed in and even though they were booking 3 weeks out she would do her best to get my rig in and at least looked at. The very next day she message me to let me know my truck was in the shop. I was ecstatic. She was able to have her transmission tech diagnose and repair my vehicle between other jobs and ended up having my truck done in 3 days. I will absolutely only be bringing my truck to Mullinax and I will ask for Alissa every time. I live in Chehalis, 5 minutes from Awesome Ford, I will make the drive to Mullinax every time I need work done. That is how impressed I am with the service I received. Absolutely top notch.

Ma
Review №13

Received Outstanding care and support from the Sales and Finance Staff at Mullinax Ford in Olympia. They were/are available to answer any and all questions regarding the Sales process and the Operation of my new Mustang Mach-E. They made the overall Automobile Purchase activity very enjoyable.

Ti
Review №14

When considering purchasing a new or used vehicle Mullinax Ford of Olympia is the place to go. I want to thank my salesman Ben Medina for great customer service. The ease and speed of the purchasing process, and relaxed atmosphere was outstanding.

Lo
Review №15

Our experience at this dealership was phenomenal. It’s a laid back non-pushy atmosphere. We had the pleasure of connecting with Chad James as our sales rep.From the first encounter from our inquiry on their site to his follow up messages and the interaction when we arrived, He was helpful, informative, genuine and honest.He and their finance rep Dan made purchasing our car totally effortless.They made purchasing our newer used car Trouble free and treated us like we were buying the most expensive car on the lot which we were not.We drove from the Portland area to purchase our car and honestly I might drive up to this dealership to purchase my next car, the quality of the service was that good!I would highly recommend this dealership and especially Chad James to anyone in that area looking to purchase a car.Thanks again Chad, Dan And Mullinax Ford!Louise

Ky
Review №16

We got the pleasure of working with Jon Robinson tonight and I couldnt be more pleased. Of course buying a car is my least favorite activity but it was a plesent surprise. Hes made the process easy, smooth and actually ENJOYABLE! I would recommend any of my friends or family members to Jon In a heartbeat! And Dan is pretty spectacular in finances, as well! Thanks Boys!!

Id
Review №17

We have been looking for a new-to-us rig for a few days, and went to several different car dealers before coming to Mullinax. When we got there, we met with salesman Chad Ojard. He is a great guy! Former Marine, gives it to you straight with no double talk or trying to convince you that you have to “buy this car today or it will be gone when you come back” like allot of car salesman say. He is Very honest, and dealt with our wants and needs very professionally. We ended up having a super smooth transaction and bought a 2013 Chevy Traverse. He made sure it was spotless and everything was working as it should be. We are very happy with the service and professionalism Chad displayed. If you need a new or new-to-you rig, go see Chad Ojard!!!

Ch
Review №18

I would like to say that Diane who works in the Financing Dept and Ryan Trujillo who is the Sales person went ABOVE and BEYOND to make my truck transaction the BEST! I would recommend this dealership to anyone! Thank you Ryan and Diane for making this experience the best! You guys ROCK!

De
Review №19

Ryan was very easy to work with and buy a car from. Diane in finance is great and makes sure to explain all the details.Eddie in parts is the man. Great attitude and a problem solver. Tracked down some parts I was looking for. Great communication.

Ro
Review №20

Once again was taken advantage of by this department. Rear hatch stopped working. We pay for a premium service plan monthly. Turns out our dog protective cover was blocking the sensor. Simply could have removed the cover from sensor, pushed the hatch closed and reopen it with the fob. Instead we were charged a 160 dollar labor fee for something that should have been a professional courtesy. Customer appreciation, short supply these days. Very disappointed.

Ne
Review №21

Best Dealer Ever!They sent extra pics, changed the oil, excellent detail.My salesmen Steve Provost was awesome! Fast, friendly and super helpful, he even got the cold seat on the passenger side repaired for free! They gave me a free 2 month power train warranty where they will pay half of any repair cost! The truck was 9,000$ less than the same truck in Bend Oregon where I live. Steve picked me up at the airport and was an expert driver and super fun to talk to! 7 stars out of five for Mullinax! When I buy a new truck someday I will go back there!!! THANKS Team Mullinax!

Ha
Review №22

Dealership was reasonable and delivered excellent service, my sales guy Ben Medina did a fantastic job. He spent the time walking me through every feature of the vehicle and ensured everything I asked for was met. Would recommend buying a vehicle here anytime!

Da
Review №23

Byron was great to work with! Purchased the first van for my new company here and will be back when I need another!

Da
Review №24

At 50 years old I have purchased a lot of vehicles in my life time. I must admit, before my Mullinax experience , I would spend most of my time looking around car lots after hours to avoid speaking to a salesperson. After meeting Jeffrey and great service he gave me through the whole buying experience I will absolutely make sure to buy from the Mullinax Team again. Thanks again for everything !!!Dan

Da
Review №25

Very impressed with Mullinax Ford. Their website was clear on the car details and great price. And once I called, I had a fantastic conversation with Chad James. Chad made the whole process seamless, painless, and ridiculously quick. I would strongly recommend this dealer, and know that if Im ever in the market for a Ford, Ill be sure to give Chad and Mullinax Ford a call.

Ji
Review №26

Easy is what they advertise, and easy is what the entire process of purchasing our new truck was! A first class dealership with excellent staff. We’re happy with our new truck!

Ma
Review №27

The staff here are so nice and helpful! The whole process did not take a long time and they made sure I had everything I needed. Definitely recommend!

Mi
Review №28

Staff is very friendly, helpful, and willing to work with me. I am now the proud owner of my dream car. 🥰

De
Review №29

Matt and the staff here at Mullenix Ford were outstanding and very accommodating to what I wanted, needed and could actually afford. I ended up with a very nice truck that I am very happy with! They took their time to make sure I understood everything from financing to how to setup my new Ford. Big thanks to Mullinex Ford! Has to be one of the best dealerships Ive had the pleasure of doing business with.

Za
Review №30

Brittany and I love our new Bronco. Price was fair and upfront as promised. Thank you Mullinax for being the only place we will ever buy a car.

Ka
Review №31

Sef was extremely helpful and really helped us to make the best decision rather than push us to get the more expensive model. Everyone made us feel very comfortable and helped us while we were in a bind. I have had bad experiences with dealers in the past and this was the complete opposite I highly recommend this dealership!

As
Review №32

Eddie in parts is the best! This weekend I was in a hurry and backed our truck into the boat trailer breaking out my tail light. I headed straight to Mullinax to at least put together my plan for when I had to explain to the bf what I had done. Lucky me they had one in stock! Eddie even came out and installed it himself. The best part... he rubbed some dirt on it to take the newness away and help me in concealing what I had done. Brains, knowledge and superior customer service!About an hour later I realized a bunch of cash fell out of my pocket and called the dealership to see if they had found it. (Real great day I was having...)Seth, one of the salesman, took my number and searched the facility. Unfortunately the big bill was missing but he was quick to call when he found some of it and made sure I got taken care of when I came back the next day, even recognizing me when I walked through the front door.We have bought all of our Ford trucks from Mullinax. I would recommend them 150%

Jo
Review №33

Chad had great customer service and provided me with a great and reliable car. Would really reccomend him.

Ha
Review №34

I dont think I have ever had a pleasant experience buying or selling a vehicle before Mullinax. The entire experience was good. They did exactly what the said they would. There was zero BS. I highly recommend this dealership.

An
Review №35

I dropped off our Ford Fusion There was rodent damage to the car. Alissa the person who has been handling and updating me on things regarding the car is AMAZING. She is super professional, sympathetic and genuinely cares about people. I couldn’t of picked a better place to diagnose and do work on my car.

Sh
Review №36

I had an amazing experience I had a plan on getting my husband a truck for our anniversary Jon Robinson was there! He walked me through everything and I got to deliver the presents to my husband on our anniversary it was awesome I I always remember what they did for me I would totally recommend them have a good day and thank you

Is
Review №37

The environment is great, everyone that works there makes you feel as comfortable as possible. I got a vehicle with Steve and he helped me get the best deal possible! Diane also helped endlessly even called back the next morning with an even better deal! I would recommend this place to anyone! You will most definitely find the best vehicle and service here.

Jo
Review №38

Chad James was awesome helping us get our new truck! Painless process, we are very happy with our purchase! Ask for Chad James if you stop by this dealership.

Ja
Review №39

Disrespectful salesmen with even more disrespectful managers. It’s hard to tell if this is a legitimate business or a group of frat guys having a party. The heavy manager with gelled hair was the worst of the bunch. Not everything’s a joke. Be serious when doing business.

Ed
Review №40

Had a great experience today buying a 2009 Ford Truck F150. I was greeted by one of the managers (the one from Eastern Washington) and had a very pleasant conversation with him, and then I was handed over to Ben Medina, the Sales Rep. I felt totally comfortable with him too, as he was patiently able to answer all of my questions. It’s a great dealership and I look forward to servicing my new-old truck there.

bo
Review №41

It was the most enjoyable car buying experience ever. Buying a car during Covid can be complicated, but they made it easy. Great and friendly sales and service staff.

El
Review №42

Had a great experience recently purchasing a new vehicle! Sef was super great to me and helped me every step of the way. He went above and beyond multiple times to make sure i was able to get what i wanted and cater to my schedule. Would definitely recommend this place!

Er
Review №43

Thanks Mullinax Ford team for making it happen!!! Had a great experience 2 weeks ago with my salesperson Brian C. who was super prompt in assisting me getting financed and securing my out of state purchase from California. Once I was approved and gave a deposit, I was only able to make the drive up north from LA the following week and I really appreciate the team honoring my deposit and holding it since the truck is a popular one. Dan also took care of me and helped with my numbers and the exact warranty I wanted!! Being a salesperson and in business, I am extremely happy I worked with these professional individuals! The truck I purchased was a pre-owned 17 Silverado z71 in great condition and was given to me as if it was a brand new truck. Ill recommend everyone to come here and Ill be back to buy in the future! Thanks again Mullinax team for making this young man happy !!

Ho
Review №44

All is good, tried on several vehicles, First was too small, second had already sold, third fit perfectly. So, I purchased it and drove it all the way home!

ja
Review №45

I would like to say this dealership has been the best dealership I have ever been to! I have bought more than 10 cars from them! The best people to deal with in Olympia! Brian Casper and Diane are amazing people willing to do anything it takes to make sure you are comfortable during the car buying process! I would also like to say chad the sales manager goes above and beyond at taking care of the customer! I would just like to say thank you Ford of Mulinax for all that you have done for me and my family!

Je
Review №46

No pressure. Well informed salesperson. Quick paperwork on the sale. Well done!

Ke
Review №47

Thanks to Chad Ojard and Mullinax Ford for finding my son a great vehicle at a fair price and getting him back on the road after his deer mishap.

Au
Review №48

Great customer service! Very up front and honest. Would highly recommend!

Lo
Review №49

Really great experience with the service department. I have a 15 year old fusion that needed to go in for two recalls. I also needed to replace the door opening mechanism (it is a 15 year old car and parts wear out.). I avoid dealerships because I had heard they were more costly and I didnt to have to talk about buying a new car when there was nothing really wrong with mine.I walked away paying minimal for the door repair, got the brake recall and the airbag recall addressed all within a day, saving me from having to fix the door myself.I will take my car back here for other repairs and services now.

Lo
Review №50

If you are looking for a car then chad ojard is your guy!! Very professional and kind. He made my experience stress free. He is honest and trustworthy and if he tells you that you will get a car he will make it happen! Thank you so much for all of your help. You are the best!

Sh
Review №51

Great customer service! Very smooth and simple buying experience.

Wa
Review №52

Mullinax of Olympia made my first time buying experience awesome and painless. Jon Robison was amazing he completely changed my outlook on carsalesmen and car dealerships. He got me a great deal on my dream car! I will be recommending mullinax Ford of Olympia to everyone!

Ch
Review №53

Well it was refreshing to shop at this dealership no pressure friendly staff well a really awesome staff 👏

Je
Review №54

Initial contact with the sales guy Jon was good. I bought a used truck from Mullinax Ford and wanted the tires changed before taking it home.This is wee the customer service began to falter, apparently no one communicated to finance department that I had a tight schedule and needed to be out of there ASAP. My family and I waited 7 hours I missed my appointment.Jon had to hand me off to another sales guy Casper. Who assured me that my I would be taken care of. They had my truck for 4 days, when I came back to pick it up Jon wasnt working but Casper was there. I got my truck with new tires but the truck was dirty, water spots and the new tires wasnt even shinned up. They are true to there word As Is is how it looked 4 days ago not even a wash.Mullinax Ford FAILS in customer service and you dont get treated with care till the end of the transaction. I would warn others to try another place before you buy here. Try Toyota of Olympia and then compare them both and youll see the difference.Concerned,Buyer

Jo
Review №55

Their service team is top notch. They were open and honest in their communication and kept me updated about the status of my repair. After listening to my description of the issue they dig deeper into the problem to find the underlying issue rather than simply fixing the symptom.

In
Review №56

My father and me came into Mullinax Ford today to look into trading a car, we met and spoke with the car salesmen Sef Farias, who was not only kind but also straightforward and honest about the sale we were making which was greatly appreciated. The sale was very swift and fast, we got a great deal and an amazing truck! I definitely recommend coming here and visiting Sef Farias for your sales car needs!

Br
Review №57

Ben Medina provided incredible service during the purchase of our vehicle. He keeps the customers needs front and center.

Ch
Review №58

I recently purchased a Ford Mustang on a special order. Chad Ojard at Mullinax Ford in Olympia, WA pleasantly guided me through the whole order process. He is very knowledgeable, precise, detail oriented, and friendly. When the car arrived Chad went above and beyond familiarizing me to the car and has continued to keep in touch. I wish I could rate higher than 5 stars. I highly recommend Chad.

Is
Review №59

Easiest car buying experience ever, stopped by with my wife and 2 year old and they made the whole process quick ,family friendly, the have a very cool kids playroom , and sales guys spent their time detailing the vehicle and explaining and teaching us how everything works on it, helped download the app and answered all our questions about the vehicle and services. Thank you all !

Sa
Review №60

Sef was AWESOME! Did everything he could to get my daughter her first car.

ma
Review №61

I’m a first time buyer and was really lost and confused on what questions to ask, etc. Sef helped us through everything and was super kind. I highly recommend anyone to come here!!

La
Review №62

On our visit to Mullenford . John Robison was our sales representative.. he showed us several pickup trucks and did not pressure us at all.. we picked out the truck we wanted he treated us like customers and not like cattle.. he made it happen where we could get our new vehicle he is a very professional gentleman. I will refer my family and friends to mullinax Ford and John Robson as their salesman... Thank you so much John for making it easy for us and taking care of us...

Jo
Review №63

John was very friendly and helpful. He made the whole process go smoothly. Couldnt have asked for a better experience buying my first car.

Jo
Review №64

Buying a vehicle is stressful unless you purchase one from Mullinax Ford. From Ben our sales associate to Chad the sales manager, we have felt not only connected throughout the buying process but also Mullinax having our best interest at heart. We love our new 2021 Edge - especially the new Sync 4 system

Br
Review №65

I worked with Sef for hours on looking at a new Explorer. You would never guess hes only been at his job for a few months. He was very helpful, honest and pleasure to work with. They let me keep the explorer over night to make my decision, I never felt pressured to buy. I didnt end up purchasing the explorer, I think it broke my heart more to not buy from Sef than it did his. I would go back there and refer anyone to Mullinax Ford of Olympia, my experience was 5 star.

La
Review №66

This dealership is so incredibly helpful and honest. They went above and beyond in helping us with our vehicle purchase and any questions about the vehicle we have had since. We would definitely buy from them again.

Jo
Review №67

Id like to give kudos to an awesome sales rep at Mullinax Ford by the name of Chad Ojard. He was very instrumental in me getting my dream Transit van. Although it was ultimately purchased at a different Ford dealership, Chad s research pointed me in the right direction. I would highly recommend Chad to anyone looking for their dream car. His communication and follow through are outstanding. I especially like his no-pressure attitude.

Ke
Review №68

We spent hours looking around at the neighboring dealerships yesterday and finished at Mullinax Ford after having less than desirable experiences. We were greeted by Steve and we were so impressed with how helpful he was compared to the salesmen we talked with prior. Starting off we weren’t given the best loan offer being a Sunday night, Steve called the dealership this morning to get everything squared away and get us a better deal on his day off. He came in later to finish up our paperwork and sale, he is an overall amazing salesman and person to chat with. To say we were happy with our experience with Steve at Mullinax is an understatement. I highly recommend going to Mullinax Ford in Olympia and asking for Steve. We will definitely be coming back for future automotive inquiries.

St
Review №69

Sef helped me get into a 2019 Mustang GT and I couldn’t have asked for a better salesman!

Ni
Review №70

Ended up bringing my 2013 Ford truck that I bought from a used car dealership in to be worked on. Bought this truck less than a year ago. Total of work would have costed me 12,800 dollars. So instead Sam and Matt put me in the right direction to Instead trade my truck in and get a truck that’s actually safe to drive. The process was very quick and easy and I’m thankful for these two at Ford Mullinax. Very detailed and make sure we get a full understanding. Very pleased with my experience

Ca
Review №71

Mike Murphy helped us pick out and ultimately get the exact vehicle that would work for our family and for my Husbands new job. Mike was attentive, listened to all of our needs and was really fun to work with. I will need a car in the new year and we will totally be back to work with him.

Ca
Review №72

I recently purchased a vehicle from Seferino and I have to give him credit for making the experience enjoyable. He was a pleasure to work with, answering all of my questions and quick to respond. Very professional and personable. Great experience overall.

Ja
Review №73

Jon was really kind and helpful, he was very communicative, open and up front about everything and I appreciate that. Thank you so much for a great first time buyer experience!

Am
Review №74

Matt absolutely went above and beyond for me getting me the BMW I wanted. 2 days of bugging him and sitting at his desk for hours telling him no on every single other vehicle. I upfront told him I was difficult and it didnt matter he work diligently on it. I couldnt be happier. This is our 2nd/3rd 🤣🤣vehicle from mullinax and I will continue to go back. The easy going attitude, and no pressure sales make it a comfortable purchase!

Pa
Review №75

Ryan, the new salesman gave us such a great experience. Kept us updated on everything and was super friendly. Thank you and the Mullinax company for our new F150! We had so much of a great experience that we will be a returning customer in the future! Way to knock it out, Ryan. Keep it up !

Ro
Review №76

Sef was knowledgeable, had tremendous patience, and most importantly he was not an aggressive salesman. He made the trade in and sales process as smooth as possible.Also, Diane the finance expert worked her magic and was a joy to work with.They are a great duo!

Ma
Review №77

My Mullinax Ford experience has been more than 5 stars. My salesman Ryan Trujillo is the best, his product knowledge is super impressive and his laugh will make your day . Chad, Bryan M SR.,Juan and Dan Cooley always have my best interest in mind as a customer.Zach Dodge is a great leader of a awesome team. My vehicle had water spots and their superb detail team knocked it out of the park. My truck looks fantastic, I love my truck.Thank You Ryan and team.I highly recommend Mullinax Ford for all your new and used car purchases.My salesman even put on a yeti suit to make a great deal 😁

br
Review №78

Bought a new Mustang Mach E. Love the car and sales person Chad Ojard very personable and helpful! EV car instructions thorough and patiently given. Five stars fri me!!

Le
Review №79

Chad provided excellent customer service. Friendly with no pressure. One of the best car buying experiences Ive had. Highly recommend.

Ga
Review №80

I’ve come into this dealership multiple times to speak to Mike Murphy. There is never any pressure to buy, if he doesn’t know that answer he finds it and he is nothing like your average car salesman. Mike was always attentive and honest. After shopping around not only did I find the rig I wanted, but also the man I wanted to buy it from. If you want a car, talk to Mike Murphy.

Tr
Review №81

My wife and I were in yesterday, and with the help of Ryan Trujillo (sales), Chad Brigham (awesome hair-do 👌 behind the counter), Eddieeee Macias (parts), and Dan Cooley (finance) we were able to get into our dream 2021 Explorer ST! All these guys showed exemplary guest service. Thank you so much for all your help!!!

co
Review №82

Enjoyed my experience here! Sef was honest and upfront and made it fun getting through the process. Would definitely buy another car here!

Ki
Review №83

What an amazing dealership. The sales reps where so kind with all my questions. i was really torn between a Ford and a Chevy SUV. They where understanding and didnt say anything bad about the other dealerships vehicle trying to get me to purchase from them. They let me test drive any vehicle and helped me understand all the tech in each one. I can be very difficult with a lot of questions and doing side by side comparisons. This is my 10 year car and i worked hard to get a vehicle that i wanted to fit all my needs and whats. They understood and helped me over a few days to get to what i needed. Inventory was low at a lot of dealerships and we have traveled up and down the I-5 corridor trying to find the perfect vehicle and one thing that i noticed that the sales people where never interested in helping us if they where not going to get a quick sale. Or they just assumed we couldnt afford it.... Not with Mullinax they did not care that we were not ready to purchase yet and still treated us with so much respect. I made a few trips to the dealership with questions to make sure this was the right vehicle. There was no pressure on me to buy right away they showed me all my buying options and left me to make the decision without pressure. They also showed me the extended warranty and did not push me into purchasing it right away just gave me the information and let me look into it in my own time. I am now the proud owner of a 2020 Ford Explorer Platinum edition and i could not be happier. Two days later i had a list of questions about the warranty and the sales rep took the time to respectfully answer every question with detail.And to add this is my second vehicle that we have purchase from them. in 2018 we purchased a 2018 ford f-150 xlt and they where just as amazing with that purchase as well, and next year when my daughter is ready for her car we will be back.

Ni
Review №84

My experience with Mike Murphy was absolutely wonderful! Very easy going and was happy to explain any details I wasn’t fully understanding, he definitely picked the correct career path, was personable and professional. Mike made it possible for me to comfortably make a Big Girl purchase! Yay! - Sweeney

Tr
Review №85

We just had the easiest transaction with Jim Mohling. Our car was totalled in an accident and he made my stress go away. Nicest man.

Br
Review №86

I worked with Jim Mohling and had great customer customer service. I was referred by my sister and would/will refer others to this dealership. They were even able to get me a new vehicle same day after a few issues with my Jeep.

Ra
Review №87

We had the pleasure of working with Sef on Sunday 13 June. He was upbeat and open about the entire process. When we took a break to think about the car and the wait time he made sure that we had his phone number and told us to call or text if we had any more questions. We were back within an hour and a half and finished the process. Even though we are still waiting to take possession of the vehicle it was an experience that I wont forget. Thank you Sef and cant wait to hear that the car is ready.

Na
Review №88

Ask for Steve Provost, great buying experience all around. Could not have asked for better.

V
Review №89

We bought a Ford F150 today from Jim M. and the process was seamless. The sales model was low pressure and had up front pricing. Jim M. provided guidance and assistance without high pressure sales tactics. The whole sales process went smoothly and was transparent.

Ja
Review №90

Jon Robison was so helpful with my parents! They never liked going to dealerships before they met Jon! He made it so easy for them. He even had the truck that they were interested in pulled up before they got there. Thank you for your help and for making it easy! They are so happy with their truck!! 🙂

Ra
Review №91

Mike Murphy was the salesman that helped get me into the car I wanted. He was awesome and helped make this buying process as swift and as easy as I couldve imagined. Id recommend him and Mullinax Ford to anyone looking to but a great car at a great price with a great friendly environment!

T
Review №92

Murph and Brian did awesome. Walked in told them what I want and done...2021 F150 in my driveway. Thanks again!

Ka
Review №93

Chad Ojard is the best! I called to find out if they had any suggestions on how to fix my Cali special convertible. I was directed to Chad and he was absolutely amazing we ended up trading it in for my new baby that Chad helped us find. If you want someone who knows Mustangs Chad is your guy!

Da
Review №94

Ben took such good care of us that Im actually taking time to leave this review

Al
Review №95

I had the most amazing experience here! Chad James, and Dan helped me out today. They answered all of my questions I had. They made it so easy to do everything, and the customer service here is outstanding. Ive never felt so welcome at a dealership before. The number one thing, is that they didnt make you feel PRESSURED! I hate going car shopping because salesman are usually super pushy. But they worked very hard to make sure I had the best deal I could with my situation. I will never ever go anywhere else for a car again. 10/10 will recommend Mullinax Ford of Olympia to every person I know. They were so much fun, I was smiling the whole time. Dont go anywhere else becides here. Thanks so much guys!

La
Review №96

I had a great experience again with Jim Mohling. Wife loves our truck.

Th
Review №97

Chad and Dan were friendly, detailed, efficient and responsive. Pleasure to deal with.

Ch
Review №98

Chad Ojard hands down is the guy you want to see when buying from Mullinax Ford of Olympia. I had worked with him for a few weeks on my Certified Pre-Owned 2020 escape. Very responsive, very receptive, and very forthcoming with information and the processes. I would recommend HIM to anyone looking for new or used! Great Job Chad, you won our business!

Ta
Review №99

Went looking for an affordable car and Mike definitely made it possible! Very helpful being. Would recommend him to help you with your new car!

Br
Review №100

Had a great interaction with Eddie in Parts. I was referred to them by another dealer that said they had the parts on stock. They didnt by he said let me help you out and Ill keep you from calling all over the place. He called new dealer to confirm parts were available and called me right back. Thats great customer service!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2225 Carriage Dr SW, Olympia, WA 98502, United States
  • Site:https://www.mullinaxfordolympia.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_dealership&utm_content=website_button
  • Phone:+1 855-553-4493
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:10AM–6PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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