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CertiFit Auto Body Parts
4701 W Reno Ave, Oklahoma City, OK 73127, United States
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CertiFit Auto Body Parts
Comments
Ry
Review №1

The part they provided was not the correct part, was less than poor quality, bubbles in paint, other imperfections including scratches. Was definitely not a stock replacement part as represented, much lighter gauge metal than OEM. Tried to return the item to the store in the original packaging but didnt have receipt with me, only proof of purchase through CC transaction report. Would not accept return, made zero effort at actual customer service. They didnt even offer to help me load part back into my truck despite it being a bumper and very awkward to carry. Dont buy the poor quality junk they attempt to sell as OEM quality replacement unless you are truly desperate. If you do buy from them make sure to hold on to your receipt because when (not if) you have to return it, they will insist on seeing it even if you can provide proof of purchase through other means.

Fa
Review №2

We order parts from them all the time. Very fast delivery. You cant beat their prices for after market parts.

Tr
Review №3

This was my first time up there it beats AutoZone and OReillys prices, plus its right around the corner from where I live thats even better. I will definitely be going back up there, and if you want a good bargain theyre very fast and courteous.

Si
Review №4

This is a great company with a great staff. It is very important that you check steel body panels over thoroughly very thoroughly. You might be surprised to find a rolled Edge on a hood or fender. It happened to us it could happen to you check your stuff over really really well.

ma
Review №5

Worst then a buy here pay here dealer bought a hood along with other things. Hood was slightly damaged try to exchange for another juts got told once it leaves the counters there is no returns of any kind. What kind of return policy is that?

la
Review №6

I bought mirrors and tail lights for my pickup. Got great quality & cant beat the price. Parts are in stock too.

re
Review №7

Great price and got in and out very quickly on a Friday

Ma
Review №8

Great place service good

To
Review №9

Thanks guys for serving me always a pleasure to see you guys have a great night

de
Review №10

Very nice employees and good customer service.

Su
Review №11

Good prices on parts...

mr
Review №12

Make sure you take out your part and look it over for a really long time , just got a hood and the box was wrapped up good so it was hard to see everything, it was mangled on the edge it was sitting on when I opened the box at certifit so I never saw it , now I have a mangled 200 dollar hood!

RO
Review №13

Hood is mangled! 200 bucks down the drain !

Ma
Review №14

Product was good, service was quick, but Im not a fan of walking into a place of business expecting it to be professional, only to have guys start making comments about things they absolutely should not make comments about.....

Jo
Review №15

I called 2 days prior to driving 80 miles 1 way.Asked about a radiator.When I called was told they had 3 in stock.Got there in person. No such luck.Definitely triple check before driving any distance.Maybe next time.......

Er
Review №16

We needed a headlight assembly so we called and were told they had the part we needed. We asked over the phone to confirm that the headlight assembly was compatible with the daytime running lamps on our model of car, they said yes. So we went to the store and asked again to confirm what we were buying was compatible with the LED daytime running lamps and were told yes, it was compatible. After disassembling the car to remove and replace the old headlight assembly we figured out that no, the part was not compatible with the DRLs. We called back and were told that nobody told us that because they dont carry or stock the part that is compatible with the DRLs. So I guess were liars...Also, when we went in to get the part there was a confusing barrier they had constructed in the lobby (confusing because it appeared designed to allow one person at a time to go up to the register, but apparently they wanted NOBODY to come inside, you just have to yell your order out from the entrance. As we walked in and were trying to figure out their system the parts guy in the office next door came walking over and yelled, Stay behind the barrier, thats what its there for! And when I say he yelled, yes he actually yelled, as if we were idiots.So when the parts guy finally waived us into the other side to pick up the part (on that side you can go all the way in, like I said - their system is confusing) we walked to the door and he yelled, yes yelled, Only one person can come in here at a time, one of you needs to stay outside! I asked his name, but of course he refused to give me his name. So I called and spoke to David, who identified himself as the supervisor, and told him what happened. To Davids credit, he was very polite. However, between the way we were treated and the fact that they sold us the wrong part and then said it was our fault, we will not ever shop here again.

ad
Review №17

Good quality for the price. Easy to find them

Bi
Review №18

Rude customer service nobody take care of you. you have to wait for two hours to get your part. Always Wrong part. If you did return it you have to wait Four hours.Basically you going to spend all day there!

Su
Review №19

I was able to get the bumper cover at a reasonable price. Only thing I didnt like is all their body parts are black. So then you have to have the part painted to match your car.

Br
Review №20

I 100% do not recommend buying anything from this place. Our stuff had creases in it. They do not do returns on there damaged stuff. Our hood did not fit right at all. They need to make it known that they do not take returns....Save your money and buy the stuff that will actually fit right and work for you from somewhere else... Cheaper is not always best!!!! Lesson learned. If I could have gave No stars I would have.....

Ca
Review №21

CertiFit had our 2 fenders for our GMC 2013 pickup

St
Review №22

They have always had what I need. Pricier than Amazon, but you dont have to wait for delivery

Ro
Review №23

Good parts for the price most if the time. Always check parts for condition issues before leaving the store. Most of the time condition is fine, but returns for condition are not possible after leaving the store. Good people.

TH
Review №24

This is where we go to get bumpers.mirrors.headlight assemblysYou name it exterior they are bound to have it. CHEAP

Co
Review №25

Great place to get parts to repair your car after an accident.

Da
Review №26

Always willing to help find what you need. Prices are very good. Parts have been very close to OEM in fit and finish. Always my first call for vehicle body parts!

Ga
Review №27

Parts are generally good quality. What i found a bit out of touch is the guy at the front desk with a trump2020 hat. I respect his personal opinion but i wonder if is CetiFits view as well?

Co
Review №28

Great place to get new parts for your vehicles. Lights,bumpers,grill, etc. Way cheaper then dealer and new parts instead of used salvage. Always have what i need at reasonable prices.

Lo
Review №29

Great place to get parts, got exactly what we needed.

Cl
Review №30

Absolute worst service!! We realized they had given us the wrong part when we were about to start our project and so we called and asked them to hold the correct part for us and that we were on our way. We got there 5 minutes before close and saw our part. When we got to the register we were told, we’re closed, we can’t help you. We had to rush to go because they gave us the wrong part. Then they couldn’t even quickly check us out. No customer service! No help whatsoever! We are not going back. Surprised a place like that can even stay in business with the way they treat their paying customers!!

Ji
Review №31

Great service. Great prices

Jo
Review №32

Sort of fits if you need body parts thats a place to go their price will be as good as anybodys most of it is import but Ive never had any trouble making it fit but a lot of people do call it sorta fitsThey work for me

Mi
Review №33

They are awesome

Da
Review №34

Excellent service, fast in and out, great pricing!!! I will be back!!!!

Go
Review №35

Parts are good but the customer service is terrible. They act annoyed when you ask them questions. Make sure to get there before 5 because they dont like having to pull parts after that even though they stay open until 5:30. They arent the only body parts store around, Ill take my business somewhere I can get good customer service or order online from a different company.

Jo
Review №36

Showed up 5 min before close. Guy acted like he could hear me through the door. Mouthed were closed over and over. Went through the other door waited in line for 15 min. Got to the front and explained that I had called ahead and my bumper was behind the counter. He interrupted me 4 times just saying were closed. So disrespectful on so many levels. Oh yea I was there because they gave me the wrong part the first time.

Co
Review №37

I own a local body shop. 5 separate times they have told me on the phone they have a part I need and when I send my driver out they say they do not have the part. Will never do business with them again.

Be
Review №38

Have had to buy parts for two different cars in the last 3 years. Always very professional, will get you in and out with what you need. Very reasonable pricing. And great customer service.

Ma
Review №39

Theyll have almost everything you need in stock at a good price

k
Review №40

Customer service is horrible.

Ce
Review №41

They always have the part I need at a very decent price.

Ph
Review №42

Great customer service

Pa
Review №43

Prices were @ least 20% cheaper than new world. Very nice staff, patient and always willing to help. Will definitely do business here again.

Ra
Review №44

Great service

je
Review №45

Very unprofessional. 7 different employees ignored me for 20 minutes. Eventually, I was able to get someone to assist, but i still waited another 20+minutes to recieved a pre-ordered part.Will definitely shop around before returning...

Jo
Review №46

Very helpful staff and great prices

Ci
Review №47

Beware this place is full of it they will give you the wrong parts make you fill out all this personal information they do not need for a part they gave you wrong customer service guy will flat out lie to your face because of there bs.

Ch
Review №48

Have bought lots of parts from certifit great place to shop

Me
Review №49

In 2007 I ordered I side mirror and a bumper for my Silverado. It was quick, easy and I had no issues with customer service or quality. I bought from here because Chevy was to expensive. Happy customer.

G
Review №50

Was in and out and everything fit without one problem. Great place to go for unused car parts

Ni
Review №51

I needed a part. They had the part. I ordered it. They brought it out to me. They were nice and the price was right. I have no complaints.

Tw
Review №52

They had everything I needed no wait time

Mi
Review №53

Worst customer service ever! Lied about the prices on the phone and would not even apologize for the miscommunication!

Jo
Review №54

Always a problem here. I have Never gone here & got something that was the right part or the right fit! Thats why we call it Sortafit. Drove an hour 1 way in the ice because we were given the wrong tail lights to begin with. Spend 30 more minutes there only to be told the other headlights we Need are $22 more expensive. I didnt have the $22 & it was Never mentioned at all, even after calling first, until they brought them out. Now another hour back of driving in the ice for Absolutely Nothing. I absolutely hate dealing with Sortafit!

al
Review №55

The best place in Oklahoma City to buy aftermarket auto parts great service

Be
Review №56

The parts are good but the people there are so unprofessional they treat people wrong they dont care a about costumers they make you wait one hour to get a simple light they treat you like they dont need your business

st
Review №57

Great place to get aftermarket parts that are just like Factory but cheaper price

Je
Review №58

Busy place tho

He
Review №59

Good place for cheap parts and all the holes may not line up, but itll get the job done.

Mc
Review №60

Was surprised at how professional new store is. Nice place. For the parts I bought, it was cheaper than both new world and keystone.

to
Review №61

Went to website found part.went to location they provided.the parts guy said they dont carry the parts I needed.i asked when they could get them and they said they cant do that.cant get the parts they list.then called customer support and got a stupid woman named kennedy who was worthless and entitled.dont waste your time on these cheapshit parts get good stuff from dealer.never going to deal with these jerks again.

ri
Review №62

Because they pretty much got all the parts you need and decent prices

Bi
Review №63

Love this place. Great quality for the price. Beats paying the manufacturer and a car dealer working for commission!

an
Review №64

They talk about you when you ask for a refund. Make racial slurr jokes to each other thinking you. Dont speak english. Please check your product before you leave. They throw your. Stuff around.

Le
Review №65

Good quality parts and service got what I needed was very fast and helpful

Al
Review №66

Nice people. Just wish they had the part I needed.

ah
Review №67

The workers they are bad no respect

Ma
Review №68

If you need any automobile body parts,call or stop by. They can help.

Ro
Review №69

Good parts at a good price.

Mi
Review №70

I accidentally went in the door to pickup parts instead of ordering parts and the guy behind the counter never said anything to me to aknowledge me and let me know or ask me how he could help me while I was at the conter for like at least 5 minutes standing there but instead he keep walking pass me even when another customer said he could help me while he looks over his part he picked up so than I sat down waiting for another 5- 10 mins and he still said nothing so Finally I seen I was in the wrong door so I just went to the right door. Definitely wasnt exercising good customer service!

Ja
Review №71

Right on point always love Certifit Auto parts.

mc
Review №72

Started using certifit again because capa parts are just that, capa no matter where you buy them, and they are usually cheaper without having to negotiate the price.

Wa
Review №73

Great place and fast getting parts out to you l.

Tu
Review №74

Recommend by a friend and bought a hood for my bmw 528i 2011 and they delivered the item couldnt check the part since at the delivery.The car arrived a week later from the auction.when I start working on the car I opened the package and check the hood and it was damaged and talked to the staff and informed about it and she was so rude and didnt even want to listen and do anything about it.really disappointing with the service.Never recommend to anyone !

Gu
Review №75

Their hours show 1pm for Saturday but they really close at 12:30pm..... That shows what kind of work ethic they have.

Ma
Review №76

Very helpful staff and quality parts for many makes and models of vehicles

je
Review №77

Good prices have new auto parts

Cr
Review №78

Poor customer service. Changed their minds and would notb warrantee product

Ma
Review №79

Outstanding

Ad
Review №80

Cheap parts. Nice to have a place like that.

Sh
Review №81

Love this place just check you part before you leave

Je
Review №82

Quick service. Easy for a rookie.

Ni
Review №83

Cheap new parts best place ever

Vi
Review №84

They suck.

Wi
Review №85

In and out. No time wasted

Ar
Review №86

Employees were just freaking awesome and helpful.

Je
Review №87

Wonderful service and prices.

Lu
Review №88

Bad service they gave me the wrong part for my car

Ju
Review №89

Cheap parts, decent service

Ri
Review №90

Always good, the people are helpful!

Lo
Review №91

Fast friendly service for aftermarket auto body parts

ca
Review №92

Awesome store...of course I work there. Ha.

Ju
Review №93

Cheapest place around for car parts. I needed a side mirror. Everyone else want $100+..... I walked out of certfit only paying $64.

Ph
Review №94

Quick. Accurate. Right price.

Mi
Review №95

Bailey is a redheaded sweetheart and helped me get all the parts I needed and even shipped them to my body guy for me

Ga
Review №96

Good parts store with very helpful people

Li
Review №97

Awesome pricing!! Really great staff, so helpful!!

Je
Review №98

The price is really good and the parts were good but there was a guy attending us who was just saying racists thing about Hispanic dont plan on going there again

R
Review №99

You need anything you for your car they will have it

Da
Review №100

They had what I needed and didnt wait long either

Information
17 Photos
100 Comments
4.1 Rating
  • Address:4701 W Reno Ave, Oklahoma City, OK 73127, United States
  • Site:http://www.certifit.com/
  • Phone:+1 405-686-0000
Categories
  • Auto body parts supplier
  • Auto parts store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:8:30AM–5:30PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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