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VIP Auto Collision Repair
293 27th St, Oakland, CA 94612, United States
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VIP Auto Collision Repair
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Jo
Review №1

The professionalism, attention to detail, customer service, and enthusiasm was 5-star. I highly recommend VIP Auto Collision Repair for auto body work. The scheduling was easy, service was wi the communicated time, and everyone w whom I interacted seemed to like working at the shop.The service provided was a small one (replacing vehicle logos), but the shop treated me like I was the most important customer. I will definitely visit this shop in the future if/when I need auto body work and highly recommend them.

Au
Review №2

Honestly the best experience Ive had with any sort of auto maintenance place. My driver side door, window and headlight were smashed and I was paying out of pocket, and it was my first time having to get body work done on a car. I had a terrible experience at the first place I went to for an estimate, so Im very glad I ended up at VIP. Linda and the VIP team took such great care of me and my car, and really went above and beyond. I could not possibly recommend this place more highly.

Ze
Review №3

Ive been coming here since 2000. Professional absolutely amazing 💯.

Om
Review №4

They did a really great job. I recently got into a car accident and the car itself looks a total mess. I brought it here and they helped me with dealing with insurance as well as the adjuster. I highly recommend coming here to get any and all body work done. Linda, Armando, Joseph, and Christian are the best . Thank you so much again!

De
Review №5

I have to say from start to finish my experience with VIP was excellent. I got a quick and reasonable quote. Setting up an appointment was easy. The office manager was super communicative and nice. And the repair work was flawless. Someone dented our car and did not leave a note but I have to say dealing with VIP took some of the sting out of it just by being friendly and efficient. Based on my experience I fully recommend them.

Gu
Review №6

The whole team was really attentive to my needs, did a good job on both my cars, and were really helpful. In a world where trust is hard to find, these folks have proven to me they are trustworthy. They also worked with me to get the best deals and never have upsold me. They have a customer for life.

Sc
Review №7

Seemed great when they agreed to a repair/restoration project following a minor front-end collision. They kept my car for over a year, became unresponsive, didnt complete the repair, and returned it to me incomplete and with additional damages. I recommend seeking another repair shop. Unfortunately, zero or negative stars are not an option.

Li
Review №8

As a returning costumer I must say VIP Auto Collision Repair is an outstanding body shop!!, had a small car accident and needed work done in my 2014 BMW, so I knew I had to return. The owner is always professional and well knowledgeable and also they deliver great quality work, no doubt I will continue to be and remain a satisfied costumer. Thanks VIP

MA
Review №9

VIP Auto Collision Repair was recommended by a friend and they exceeded my expectations. I had shopped around and their price was the best. They provided great service and quality results. I even went back a few days after completion of the service and they immediately helped me with another matter. Thank you Joseph and team for taking care of me.

Ch
Review №10

They did great work, quickly when repairing the front of my car after a collision, but in doing so got oil stains all over my seats. Also, they didnt wire things up correctly which lead to a $200 bill for a faulty headlight.

Ja
Review №11

Amazing Shop

Al
Review №12

So friendly, sweet, fast, efficient and great price! Need I say more? Def would recommend VIP!

An
Review №13

They fixed my car in 20 mins! They were so helpful!!

Ta
Review №14

Best auto body shop where you have to bring your car not matter how big is your scrash Jose will turn it in to a new lookVIP Auto collection repair it’s 100 % recommendable very professional

Pa
Review №15

They are very flexible regarding hours. Plus they are so polite, and they simply work with your needs. They also do great work. I would recommend them to anyone.

Je
Review №16

Joseph and VIP Auto get five stars!I struck two raccoons on the freeway while traveling down in California. I had to return home for work in just two short days and my car was badly damaged from the impact. I was tasked with finding an OPEN auto shop on a Sunday—of a holiday weekend.I got lucky when I called VIP Auto. For starters, Joseph came in to the shop on a Sunday (when they were closed!) just to look at my car. That kind of personal service is hard to find. Joseph was at the shop before I even arrived and he promptly assessed the damage to my car. He thoroughly inspected the car and showed me the damage so that I understood it. He then provided me with two itemized estimates (one estimate for a full repair, and another estimate for repairs just to make the car drive-away safe because time was of the essence for me—I had to get home).Joseph and Arturo at VIP Auto were phenomenal every step of the way. Joseph went out of his way to make a tough situation easier for me. I was forced to wait until Tuesday (two days) for my insurance company to open (because apparently nobody ever crashes their car on a weekend or a legal holiday!) and Joseph was kind enough not to charge me a storage fee when many other places in town would have!VIP Auto communicated with me about my car MORE than my own insurance company! I found out important things about my car (e.g., the car was totaled, the car was being repaired, etc.) from VIP Auto BEFORE I ever learned them from my own insurance company! VIP Auto worked incredibly quickly with the insurance company. VIP Auto speedily took photos of my car and submitted them to my insurance company so that it could do a photo appraisal to approve the repairs. VIP Auto was constantly in contact with me, and always available when I called them. Joseph always answered the phone when I called. He was always positive, professional, reassuring, and was always on top of it!My car was (finally!) approved by insurance for repairs on Thursday and Joseph and the crew at VIP Auto had my car FULLY repaired by Saturday afternoon! Joseph worked after closing, just to get the job finished for me. The car was repaired beautifully, cleaned until it shone, and was even scented inside. You couldn’t even tell that it had been in a wreck (except that the repaired side now looked BETTER than the rest of the car?!).VIP Auto provided one of the best auto repair experiences that I’ve ever had. I’d recommend them to anyone. Wishing you continued success, Joseph! Thank you again for getting me home!

Pa
Review №17

Very accurate service. Love them.

an
Review №18

I worked with Arturo to repair my Juke...service was SO FAST and the result was amazing!! I got my car back in only 3 days!! Geico said it might take 9!!I would recommend this shop to anyone!!

S
Review №19

Professional, direct and transparent.

Al
Review №20

Excellent! Very professional, friendly, and timely!

Jo
Review №21

Excellent atention

Information
34 Photos
21 Comments
4.7 Rating
  • Address:293 27th St, Oakland, CA 94612, United States
  • Site:http://vipautocollisionrepair.com/
  • Phone:+1 510-663-3466
Categories
  • Auto body shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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