Too much commotion for a simple drink.I usually enjoy going to Einstein, but Im never going back after today. A female employee was obnoxiously loud (using profanity) somewhere behind the counter, but I didnt care too much about that and went ahead and ordered my drink. Got my drink and noticed the whipped cream on it. Kindly asked the person who made my drink to just scrap it off, since Im lactose intolerant. She went to ask the person who took my order if I wanted whipped cream and he said no and showed her the paper. Anyway, still not that big of a deal until the obnoxiously loud girl noticed her taking back my drink and ASSUMED I had asked to get a new one made. So she started getting all obnoxiously loud again and kept repeating, Dont make another one! Dont do it! Dont do it! She finally shut up after the girl told her I only wanted it scrapped off.

Being a ODU student, I have been here a good number of times and each time the service has been good. Granted, they do have days where the service can be as slow as molasses, but they are generally good at making your food in a timely manner and it is generally really good. One time I ordered a sandwich and the lady working there accidentally got it wrong. I said it was fine and I could have the one she made. She said that she would make the one I originally ordered and so I got two sandwiches; one of them being free! So if youre in the area and are hungry, give this place a visit!

Enough with the bad reviews. I’ve seriously been going here religiously for a year, yes if you’re in a hurry they take a while but that’s why tapingo was invented! If your order is specific they have a comments box which I use and if the extras you need require an upcharge they will charge you like they should no more no less. EVERYTHING here is great and I’ve had just about all of it. There is one guy that works there sometimes who is just an a** and will say “this isn’t Starbucks, it’s not a Frappuccino here it’s a frozen caramel macchiato” but I’m not mad lmao.

There was 1 person in front of me when I got in line. Ended up waiting 15 mins for two sandwiches, and they were both cold and the bagel was stale. I dont expect much from food locations at ODU but come on, everyone moves like snails and sounds so rude. Your job isnt that hard.

Very slow service. Not a good place to go if you just need a coffee. Because its on campus, the lines do get long but the slow service does not compensate for this.

Closed when maps said open, no sign on door.

Scuuuuud meeee