First off I have never left a review online before. This time I had to...Went in to get 2019 accord.. Wasnt looking good but the salesman Anthony Ray worked some magic and was able to get me into what I wanted. I left 100% satisfied. Honest straight forward dealership. Definitely recommend, my best experience at a dealer in a long time.

I found the car I wanted online fairly easy and when in to check out lease offers. Working with Justin was a breeze and he went above and beyond my expectations to get me the Stelvio I wanted at the price I wanted. The 24 hour test drive was critical in my decision making. Being able take it home overnight and really feel it out helped a lot. Justin even brought the car to my house for me to test drive since I have 3 kids at home with me. Very happy with my experience and the job that Justin did. Thanks!

Anthony Ray helped me buy my current Jeep, worked with us to get a good price, and has been helpful resolving any questions I’ve had since then!

The dealership seems to be unprepared and not very organized. We were there to test drive a Guilia and were greeted with an empty hall it took a good 5 minutes to find someone. We were put into a car promptly after that. Although they forgot to check the gas in the car. The car stopped about 5 minutes from dealership in the fastest lane on military highway we couldnt even put it in neutral to push it out of traffic. Scary situation, it took dealership 40 or so minutes to respond and get a person to support us. Once the car started it wouldnt accelerate and we had to drive back under 20 mph speed with blinkers on all the way to dealership.Bad experience all around with this dealership please avoid.#letsguide #wheelchairaccessible #familyfriendly #👎 #🚘

Anthony Ray was a great sales person did a great clean up job on a problem and got my Husband in a Jeep 10 stars for Mr Ray

Verina Eissinger, sales rep for Fiat/Alfa Romeo, is outstanding. She helped me purchase the car of my dreams and we worked through some challenges to make it happen, even coming in on her day off. She went above and beyond, as did Jenny in protection package options. The General Manager, Carl, also assisted through this process. I was not pleased with the Finance Manager and that part of the purchase process. That experience and that with the service department so far are the reason for this rating. We requested financing options, having provided in advance some basic terms we were seeking if to be financed through Southern. When I came back to purchase the vehicle, I was 2 hours into the final paperwork process before I was provided with financing information, and only after I had to sit through extended warranty and gap insurance discussions. No purchase process should wait that long to provide you with term and final cost options-- should be straight up front so you can decide whether or not to pursue non-dealer financing. No papers should have been signed before I was provided with that information. The terms offered were unacceptable, and I was only provided another financing option IF I purchased gap insurance. I walked away feeling coerced and only two papers of the many I had signed. The next day, I after asking a lot of follow up questions, I asked that the contract be torn up and to start over, on my terms. This was accommodated in order to obtain my business. A week later, after Verena and I scheduled service to address something we noticed on delivery, I was hung up on by the Service Dept. today when I called to request arrangement for a loaner vehicle during servicing. I asked a question about my service appointment that he felt was outside of his department. WHAT??? Not professional at all. A bit disappointed in the future journey Ill have with this dealership if thats how its going to be. However, nothing but 10 stars for Verena and her customer service. If you want to buy a Fiat or Alfa Romeo at this dealership, request her.

Service department is disorganized and does not communicate with customers. Not sure about the sales department, but I cannot recommend this dealership based upon my experience with the service department. Next time, I plan to drive an additional 30 minutes to try the dealer service in Newport News. Still not even sure the actual service was conducted on my vehicle, as no one exudes confidence there. Gave all the details on the Alfa Romeo online survey.Update: Oil caution light illuminated while driving 2 weeks later. Pulled into Alfa/Maserati in Raleigh for assessment. Turns out the air intake was improperly installed, an under panel bolt was never put back in; and most significantly, twice the required amount of oil was put in my vehicle while at Southern in Norfolk. DO NOT take your Alfa to Southern Alfa Romeo.Update#2: Electronic Throttle Control now failed and I must find another service department. Did Southern Alfa Romeo permanently damage my car?Update#3: Intermittent and random warning lights continue. Alfa Romeo customer service created a case number for possible replacement of my Guilia. I asked to have an appointment with General Manager of Southern Alfa and was told that he would return my call and schedule a time to meet. Weeks later and still no answer. Corporate office will coordinate for a technician to inspect the vehicle if I can wait several weeks. I am on a tight timeline due to a military overseas assignment and cannot trust bringing this car with me. No assistance.Final Update: I had to relocate overseas in a military move and could not resolve this issue with Alfa Romeo’s corporate team. I had to do a quick sale at a dealership and lost a lot in the process. This was the worst automobile experience ever and I had no recourse whatsoever. NEVER AGAIN.

Great dealer! Very freindly and knowledgable staff!

Always a good experience. fast friendly service

Want allowed to test drive an Alfa.