Great experience today. All them were really personable. Shout out to Travis for making my purchase smooth and painless.

Don’t waste your time. Go to the store on Churchmans Rd by Christiana hospital. A million times better service.Nothing in stock. They won’t call you like they say they will when your new phone is delivered. They don’t answer the phone & the VM is full. New phone had no charging block with it. Which I understand is Apple but would be nice if store told me that.. it died in the evening and I had no phone. I can’t work or sign into my work computer without my phone. Hours say 9AM. Waited outside until 945..... no sign of anyone and doors locked. What a nightmare. Messed up my entire work day and no part of my experience anytime I’ve been in here has been pleasant.

I have dealt with this specific location for many years, they are very professional and I look forward to continuing business with them in the future!

Terrible service, go into the store having problems not being able to sign into my account because customer service sent me to my local store to have them unlock my phone. So he tries to sign in and it sends an error code low and behold he said thats all it does for me. Dah no s**t thats what iam here for. Than he continues to tell how much customer service is his not so favorite. I blamed it on the phone he said no its an Verizon issue OK than this is a Verizon phone and you are Verizon store so whats the problem.I had to leave the store before I got in trouble. Ive been been a customer for 20 years and this is how you get treated. After 20 years I now Im looking for a new provider. Thanks Verizon. You would think for the price you have to pay you would get better service than that. I dont think that he was qualified for this task because he kept looking over my shoulder to the other customers hopefully for a sale. They dont have 0 because thats all that store is worth.

Staff were great and there is nothing like seeing, feeling and trying a new phone before you buy.

Julian was great. I told him what I was looking for and how much I wanted to spend and even after changing my mind on a new tablet and phone, he still kept a great attitude and was courteous the entire visit. Definitely referring him and will be back

Casey is the BEST!!!!!He was so helpful,knowledgeable,and patient. On a scale of 1 to 10 I give him an 11. He solved my problem and i was one happy Verizon customer. Thank you for such good customer service. Keep up the good work.

Lovely store and the rep was very knowledgeable and polite. Would definitely visit again and recommend to a loved one!

Bill was absolutely amazing in helping me select the right phone for me. His main goal was to make me happy and feel comfortable with the phone I selected. His support staff was just as accommodating and friendly. On of the best experiences I have ever had at a Verizon store....

The worst experience I ever had. Went into buy a phone really quick since I just broke mine. Once I get in looking at the phones sales guy asks me from across the room need help. I said yes need to buy a phone really quick whats the best/newest out. Which I had to yell! Then I ask how about this note7. Out of stock. No sorry we can order it for you nothing. Just leaves me hanging there and just the tune saying I dont want to help you. So at that point I just leave and say have a good night and look he had, like I care less about your business. Bye

Great deals on phones and service

I went to the Verizon Store in Suburban plaza on the 4th of July with my wife. After visiting Best Buy, it became apparent to me that the sales people at Best Buy knew nothing about the plans, renewals, etc. All they wanted to do was get me into a phone with a new plan. They were offering a $50 gift card to do the upgrade.....As it turns out, the deal they were offering me, would actually cost me more money over 2 years than upgrading my phone at the Verizon Wireless Zone and keeping my existing plan. We spoke with Bill and he helped my wife get the phone she wanted. Turned out the phone had a rebate that covered the whole cost of the phone. These guys really know their stuff, dont waist your time with a big box store....go see the professionals who know the business better!

This was a smooth fast high quality experience. Phones are all in great functioning condition and all accessories were onsite.

Wireless Zone has helped us with all our Verizon business and personal account needs for several years. They’ve handled our tech tablets/Ipads, phones, and cases. Great team and great customer service.

Always closes early and they never fix my problems

Loved the service here. Amazing, fair people. Nothing but shining reviews and plus, the chinese place next door is the BEST chinese in the state.

As a multiple business owner, purchasing the wrong phones for our business needs is a 2 year commitment to failure. The team at the Wireless Zone make sure that we are purchasing the correct equiptment and at the proper sized plan for our needs and usage requirments. We highly recommend making them your first call for both business and personal mobile devices!

For starters one star is to many. While seemingly helpful at the booth in BJs I came to the realization you only get help if there is only one customer ;two customers at one is too many. This store doesnt have crap in stock, and what little knowledge they have about the merchandise is as useful as a car with 4 flat tires. These people engage in deceptive sales ploys as they are in cahoots with Verizon. All anyone involved in this little scheme is capable of saying is no or i cant help in anyway. Diamonds after sale service is also deplorable. Big companies like BJs Wholesale Verizon and Diamond are only out for one thing. Ripping off unsuspecting customers. Stay away

Super friendly and helpful staff that really have your best interests in mind. Nice and clean store too.

Great service. Staff is knowledgeable and friendly.

Casey was great! Great customer service!

Verizon’s prices are ridiculously high, no excuse for ripping people off like they do!!

They are always so helpful !!! Grateful for that.

Lied to me about having iPhone 7s when they didnt have any.

Good

The worst