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Brandywine Auto Repair
1209 Kirkwood Hwy, Newark, DE 19711, United States
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Brandywine Auto Repair
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Ro
Review №1

Our vehicles are one of our important and large investments/expenses. We want to keep them on the road and in tip top condition. We need to do our research to determine which automobile maintenance crew will take care of that for us. I found that crew at Brandywine Auto Repair. I have put my trust and confidence in them and have not been disappointed.

Ro
Review №2

They did a wonderful job on my car repair.My car runs so great and they are so nice. I would reccomend anyone to take there car to them. Extremely professional. Thank You for taking the time to fix my car perfect.

cr
Review №3

The staff is very knowledgeable and provides amazing service at a great value.

Ma
Review №4

Was very helpful to my son in high school when he broke down in front of their business they came right out to assist him and we have been using them for years ever since. Very trustworthy great guys professional team quality work. I highly recommend them.

Jo
Review №5

I am new to the area and I found positive reviews online for Brandywine Auto Repair. I needed new brakes, front and back. I’ve racked up 230,000 miles on my car in three years as I drive for a living.In March 2021 I contacted Brandywine about doing my brakes and I stressed to them that my car chews through rotors for some reason.They told me that they would stand behind their work if the car chewed through the rotors.Today my car was in for a brake check. I believed my rotors had been chewed through having only put 9,000 miles on them since the repair.Brandywine replaced the rotors for free today. They didn’t charge me for labor either.It’s rare to find anyone today who stands behind their work and Josh & crew at Brandywine did just that.Thank you!!!

Er
Review №6

These guys are pros in every sense of the word. Knowledgable, efficient, helpful. All at reasonable prices.

Pa
Review №7

They are all very nice and respectable I can definitely say they will never rip you off they will only do what needs to be done

Al
Review №8

Josh (as always) was great about communicating and did a wonderful job with my Camry. My car feels so much better to drive. Thank you Brandywine Auto!

Mi
Review №9

Best mechanic to go in the area. Great prices and Josh takes the time to explain the recommendations and provides very good customer care.

A
Review №10

Nice guys seem friendly and not crooks. Reasonably priced ..thank you

Gi
Review №11

Marty, Josh and team are fantastic! Such a great place to get service on your vehicles. They are always professional, knowledgeable, honest, and very down to earth. A great local business that has such a positive impact on our community. Oh, and we get to see Jack!

Eb
Review №12

I worked with Josh and he was very friendly helpful professional and speedy in responding to my gear shift trouble with my 2018 Chevy Malibu. He made me feel assured that he was going to take care of my vehicle needs, and it was a very easy and pleasant experience overall. I highly recommend this place and will most definitely be returning for my future vehicle repairs.

DA
Review №13

Usually do most my own work on my vehicles but when I cant I take it here they are honest and good

Ke
Review №14

I’ve been taking, not just my Jeep, but all my vehicles to Brandywine Auto Repair for probably almost 10 years now. The best part is I know when I leave any of my vehicles with Marty, Josh and their crew, it’s in good hands. Honest crew with nothing but top notch service. They also make you feel family! Every time I drop my Jeep off, I stay while they service it and it’s nice to just catch up with them while I wait. There’s a reason why they’ve been around for so long and it shows with everything they do there. I HIGHLY recommend! With that being said, see you guys in a couple of months for my next oil change! 👍

Bo
Review №15

Awesome people ,only repair what is needed they do not try to charge for work that is not needed . thanks

Ch
Review №16

Definitely one of the best places Ive taken my wifes car and my suv too they are the most honest people you will find in the mechanic industry I even had the one guy recommended me not get some things done bc I didnt even need it done anytime soon, now if that was anywhere else they would have said it all needs to be redone n just left the same part on, very happy my gpop from NJ gave me thier info because their Definitely a lifetime mechanic to go to and never have to worry bout hassles or being talked down to like you know nothing like most places do... KEEP UP THE GREAT WORK

Se
Review №17

Great mechanic from somebody who is new to area it is very stressful finding a good reliable mechanic. This mechanic shop is a great place where all the workers do a great job without trying to over charge. There prices are good and they are very reliable

do
Review №18

After Rocky and his squirrel buddies tore up my wiring and hoses, Marty and his crew went above and beyond repairing my car, to the point of making parts they could not find! I wont take my 89 Caddy anywhere else!

ke
Review №19

Marty and his staff are extremely professional and honest. They are very knowledgeable and always complete the work/repairs correctly and completely. I have been bringing my vehicles to Brandywine Auto for many years and will continue to do so. Great group of friendly, courteous people!

Pa
Review №20

These guys are great always ready reach out with help

Ch
Review №21

When you realize that you dont know everything about everything, you find people you can trust to watch out for you in the areas you admittedly dont know much about. For me, thats cars. The guys at Brandywine dont just fix your car, they build trust. No sleazy pressure to add things you dont need. Just honest, quality work from guys you can trust.

Ki
Review №22

I took my car here on a recommendation from a friend. Fair and Honest pricing, Kind and Respectful People. I wont take my cars anywhere else now. I love this shop.

Pa
Review №23

Great Service and Experience. Fair prices. Organized and clean waiting area.Excellent Family Business for the New Castle County Community.

Ca
Review №24

Has always been great service. If there is a problem, you are informed in a timely, honest manner. Their repairs have always fixed the problem that I came to them about. And in addition to routine maintenance, they always check everything else to make sure that all is OK.

Th
Review №25

We can always depend on Brandywine Auto whether It is a scheduled appointment for routine maintenance or 2 flat tires that need immediate attention.Marty even came to my home to get our handicapped accessible van so it would run and never even charged us for picking it up! He and Josh take good care of us and our four family vehicles. They are as honest and dependable as the day is long and I would highly recommend them.

Ka
Review №26

Always completes work on time and correctly. I am always completely pleased with their work and results. Would highly recommend them to anyone looking for excellent mechanics to work on your vehicle.

Er
Review №27

Great service at a great value. Keep it up. Highly recommend

Cl
Review №28

Friendly guy great work.

Oc
Review №29

I brought my car for for small repairs, each time work completed within 2hrs or less ,best part is the work was quality work , these guys are now my mechanics and they honor my warranty with carmax they have a lifetime Customer in me , for all of my vehicles

Sc
Review №30

Simple and courteous. No hassle and didnt delay my repair.

Ve
Review №31

Josh & Marty run a top notch shop! Outstanding customer service & excellent communication. They are thorough & honest - a rare find these days. I am so happy to have found them & recommended them to everyone. 👍🏻

Je
Review №32

I would highly recommend this Auto shop to anyone be who needs work done on their car, or even just maintenance work like a simple oil change. This is a family business that is honest and will not rip you off like you have to worry about when you go get car work appraised at places like Pep Boys and similar places that Ive been ripped off at in the past (its hard especially for women who arent as knowledgeable about cars, such as myself, when you dont know exactly how much they are supposed to be charging you for certain services and car parts). You will NOT have to worry about that happening if you take your car here from now on.Their prices are reasonable, they will NOT rip you off, and to top it all off, one of the employees who works the front desk named Josh, will take the time out of his day to explain everything that is going on with your car, answer all your questions no matter how big or small, and even go as far as to explain how the car parts work that they are putting in your car, & he will also explain what happened inside the car that caused you to have to come in to get your car fixed (unless your there for an oil change or other routine maintenance, of course).Basically, what Im saying is that they go above & WAY beyond the standard of service that the other auto shops in the Newark, DE area perform for customers.Also, they do have a rewards program and a referral program that can help you save a lot of money and get discounts on your future services with the auto shop. The rewards program is based on a set amount that you have to spend, and when you get up to it, they mail you a $20.00 Certificate to use off your next service with them. The only catch is it expires within a certain amount of months, but if you get your oil changes done here every 3 months, you could always use it towards the cost of that. Also, the referral program is where you can refer other people to join the Brandywine Auto Rewards program and in return for getting a new member to join up, you will receive more discounts for you to use toward your future services with Brandywine Auto.Speaking of which, if anybody decides to join Brandywine Auto Shop as their go-to Auto Shop after reading my post/review, and wants to write me down when they sign up for the Brandywine Auto Rewards Program as the person who referred them, AKA their referral, my full name is at the bottom of this post for you if you choose to do so. I would like to say Thank You to anyone who puts me down as their referral, I really do appreciate it & I hope you liked my review/post!! :)I assure almost anyone who decides to give them a try next time you are in need of Auto service: you will not be disappointed with Brandywine Auto. Perhaps just the opposite! Maybe youll even find yourself writing a review raving about them on here like I did!! LOLInformation For Brandywine Auto Rewards Program Referral:-My Name: Jessica Crampsey

Sa
Review №33

I love taking my car to Brandywine Auto Repair because I I know that I am going to get great service at a great price. Marty and Josh are a pleasure to deal with and I trust them completely. I moved from Newark to Wilmington 2 years ago but continue to go to them because of the confidence I have in the service they provide.

Pa
Review №34

Real Quality Work, Very Accurate, Professional, Honest and Very Reasonable Prices. I have been taking my car to Divers and Porter Car Service and Never got any of those satisfaction. Today I took my car to Brandywine Auto and I recieved Superior Service. Thank you Josh and every one at Brandywine Auto. It feels good to know there are REAL MECHANICS that are working at Brandywine Auto and they care about their customers.

Ki
Review №35

Great family owned and operated business. They are honest and break down every aspect of the repair for an issue I had with my wifes 2009 KIA Sportage. These will be my guys moving forward. Specifically, Josh was who walked me through the repair breakdown, etc.

Da
Review №36

Brandywine repair referred me to Midway muffler in Elsmere. I did not have work done there at this time. But thanks for the referral

Al
Review №37

As a young woman who owns and drives a large truck (diesel, 4WD F250) Ive largely been treated by other local auto shops as the daughter/SO driving her mans truck. Since the auto shop employees have made this assumption of me they often speak down to me and talk to me as if I dont understand that my own truck is a diesel (Thanks Captain Obvious). Brandywine Auto Repair never spoke to me or treated me with that manner and that means A LOT to me! I feel as if they respect me, my property and my time. I will continue to come back to Brandywine Auto for all my service needs.

Vi
Review №38

Fantastic staff - Jack included! The location is convenient, the service is wonderful and you dont have to worry about feeling like you need to purchase anything else. Honest, hard working people who do the best job! -> That was my review a year ago and I can only say I still believe this!Josh & Marty always get to know their customers and it feels so personable when you walk in. They want to do whats best for you and your vehicle and I have the utmost confidence in their work.

Kh
Review №39

After picking up my sons old Charger - a car that amazes me is still running so well -- we talked about how great Brandywine Auto has been to us and how much we trust them. The bill was minor (as usual) and the car is running great. Just to note, Jiffy Lube put in the wrong oil, but charged us for the more expensive, required type. So it was great not to get gauged by Brandywine for the damage they did. We only trust Brandywine Auto now for everything!!

Da
Review №40

Josh and Marty are the best! We moved from Newark, couldnt find a good place and we ended up making the trip to go back to Brandywine Auto. Trustworthy, straight shooters (no BS), and just great guys. We would not even think of going anywhere else!!

Ka
Review №41

My family and I have had incredible experience at Brandywine Auto. Josh is awesome and is so knowledgeable. I also dont ever feel like they are jacking up prices of parts or services and they fully explain everything. I had a ton of work that needed to be done, called Monday morning (one of their busier days) and they had my car finished by that afternoon. They fit me in and did a great job! Honestly, my 2005 Chevy Impala feels like a brand new car. Thank you, Brandywine Auto!

Er
Review №42

Marty & Josh took great care of us. They were fair, fast and accurate. We highly recommend you will not be disappointed.

St
Review №43

I have been bringing my trucks to Brandywine Auto to be serviced for over 20 years. Marty and Josh have always been upfront, honest and fair in their estimates and repairs. The work is always completed in the time quoted...most importantly, repaired correctly and affordably.

An
Review №44

Everyone was great at Brandywine Auto, they were fast and very professional. Josh was great and explained everything so that I can understand it. I will definitely be bringing my vehicles back to BA.

Di
Review №45

I highly recommend Brandywine Auto Repair. My first appointment about a year ago was for a vibration my 2006 Honda CRV was having. Was told had something to do with the transmission. Turned out it cost me $127. They could have said I need a new transmission. This made me feel like I finally found an honest auto repair shop. Josh is wonderful. He takes the time to explain everything to me. He even printed out the repair work I needed in priority order so I wasnt facing a huge expense at one time. Thank you to all the Staff 😁.

c
Review №46

Great experience. Fair pricing Honest work Have used many times with a variety of cars

Bo
Review №47

Josh and Marty provide outstanding personal service, they are honest and professional. I highly recommend!

Mr
Review №48

Great work - very good people - love these guys - will not take my car to anyone else

Ja
Review №49

They were able to fit me in right away and had my car fixed within a day. That helped me out so much since i use my car for work. Customer service here is better than any shop ive been to before.

Jo
Review №50

It is always a pleasure to speak with Josh on the phone. He lets me ramble a little, even if I do not know what I am talking about. They always get the job done, no pressure to have more done than needed. We appreciate that!

Re
Review №51

I can not say enough awsome things about Brandywine Auto. I have always been treated in the best way. They are always upfront and honest. They have always worked with me. Marty the owner and his son Josh who works the front desk are the nicest people you will ever meet.

Je
Review №52

Fantastic staff , great service, extremely knowledgeable, very professional and make you feel genuinely cared about when taking care of your vehicle needs

J
Review №53

Very honest and detailed over the phone and in person. Pricing was standard for work done and all work was done correctly and in timely fashion.

Ra
Review №54

Ive been happy with the work, and especially with the customer service from both Josh and Marty for the past 4+ years. They care about what they do and explain the situation. Theyve done oil changes,tires,wheel bearing replacement and maintenance. Clean and timely, since I always wait during service. Good people!

Vi
Review №55

Very positive experience. The garage kept me informed of their findings and called for permission to perform all work. Very professional, well priced.

K
Review №56

Honest shop with very reasonable pricing

Mi
Review №57

Josh and free have never steered us wrong (no pun intended). He even gave an excellent referral for some work that he knew he couldnt do -- didnt try to BS us! Just a little bit of a drive to get to ... a minor inconvenience.

Ju
Review №58

Excellent auto shop. They know you by name, and give honest advice! Weve been using them for >20 years. Highly recommend.

Av
Review №59

I’m originally from Massachusetts and now go to school at UD, so I had to find a reliable shop to bring my car whenever I needed service. The guys at this place (especially Josh) have gone above and beyond for me when I needed it most and their prices are extremely reasonable. I’m always able to get my car in there quickly and they do a great job. Highly recommend!

Tr
Review №60

Always honest and solid work done. Thank you

de
Review №61

Brandywine Auto Repair is hands down the best auto repair shop that we have ever been to. Fantastic and timely repairs and maintenance for a reasonable price. We recommend them to everyone.

ja
Review №62

Best auto repair shop in the Newark Delaware area, hands down. Quality, thorough and responsive to your individual needs. Dont go anywhere else...

Bi
Review №63

These guys are amazing. Always in contact with you about whats going on with your car and they are not like other places that try to pressure you into services.

Ly
Review №64

Love Brandywine Auto! They were able to squeeze us in to check our new tire and do the oil change too! Great service and trustworthy! Wont go anywhere else

Ha
Review №65

Marty and the folks at Brandywine Auto always do their best to take care of the customer. Ive had Marty service my vehicles for at least 10 years and hes never let me down.

Ma
Review №66

Always explains what is needed for your car. Josh is very helpful whenever you call. He is always patient. Work is always done efficiently and reliably.

Te
Review №67

Terrific, never any complaints

St
Review №68

Quality work at a good price. Very professional staff. Work completed within the estimated time. A top shop!

St
Review №69

So far, I’ve had excellent and friendly service at Brandywine Auto. The staff seems knowledgeable and forthright. I feel I can trust their assessment of my repair and auto maintenance needs. Also, the big, friendly dog is a a bonus!

Kh
Review №70

After having Volvo repair shop prove to be crooks and cost of thousands of dollars, we finally started going to Brandywine Auto Repair on a recommendation. That car hasnt had a problem since. They seem very honest. We now take all four of our cars to them.

As
Review №71

Always great service, fair estimates and fast completion. I recommend Brandwine Auto Repair - its the shop to trust in Delaware!

M
Review №72

Long-standing on time, friendly, trustworthy service

Sa
Review №73

With a friend, reasonable prices, very thorough, and my friend, Mark Guilday, swears by them. Nice, and cool great Dane as well lol!

De
Review №74

The staff at Brandywine Auto Repair were very friendly and made you feel comfortable the minute you walked into the door. They were very professional as well.

Pa
Review №75

Timely, speedy, and accurate work done. Very honest service. Does not take advantage of you. Clean waiting area, as well as clean restroom.

we
Review №76

I wont take my car anywhere else! They never try to up sale you for things you dont need. Honest and very reliable!

Ja
Review №77

Great guys did great job on my car

Sr
Review №78

Always friendly service at a fair price!

Je
Review №79

Great place to get your car serviced. Fair prices and quality work.Always great service!

Ch
Review №80

We have worked with them for years & we love them. We highly recommend Brandywine!

Br
Review №81

Marty and Josh are the best people to deal with and the shop first rate , theyre up front with costs and what you need. I wont take my car to anyone else.

Jo
Review №82

Of three bids that I collected including Martin Honda, Branywine was the most expensive. But because their location was convenient for me and their reviews seem to support superior workmanship, I thought I would give them a try. I had a complete brake job performed and overall their work seemed exceptable except at some point when they flushed the brake line they damaged the fluid level sensor. The warning light is now illuminated and because of this the anti lock feature is not functioning. When I picked the car up the mechanic mentioned the light being on and said it would probably go out in time because there was probably just some sediment lodged in the sensor. Two months pasted and the light is still on. I returned to Brandywine and spoke with the Marty, the owner. He told me the light was on when I dropped off the car (reading from his computer). I told him he was mistaken. He explained the car had come in with low fluid and the light would have had to be on. I again explained that I had dropped the car off and had witnessed the light being off and I checked with my daughter who drives the car regularly who also confirmed the light not being on. The cost to repair this issue is about $500. The fluid level sensor was functioning properly when I dropped it off and the mechanic was aware of this fact and that it was not functioning after they repaired the brakes.When you pay a premium you expect quality work and honesty, I believe I received neither at Brandywine.

C
Review №83

Service is great and the staff is wonderful! I would recommend Brandywine auto to anyone who is looking for an honest place to work on your vehicle!!

Ji
Review №84

Have been a customer for years and will continue because of the excellent service and professionalism every visit

Me
Review №85

So glad we found Brandywine Automotive! They are honest, thorough and have very good prices.Josh, Marty and everyone that works there are so great!

Fr
Review №86

Great people, great service, great value. I have a few very high mileage cars, and Marty keeps them running like clocks.

Am
Review №87

Every experience has been positive at Brandywine Auto. Marty and Josh are always willing to listen, diagnose and fix every problem. Great business.

Ty
Review №88

Randy takes care of the cars like he owns them! Knowledgeable and friendly, he is the best technician I know!!

Da
Review №89

Disappointed, Inconvenienced, and Surprised.Financial: Quoted $407.56 - Actual $534.96 - Reason: Extra 31.3% Total Cost (Due to Labor).Skill: I was informed they do these repairs on Toyotas all the time. Upon my own inspection, they did the best they could considering it was an exhaust repair job.Schedule: Very poor - I was informed the work would be done so I could use my car for work Wednesday morning. I dropped off my car on Monday (for a 1.2 hour repair job). I called Tuesday to see when I could pick it up. I was told 4:30 p.m.After arriving at 4:45 p.m. the work was not completed. My car was not finished. I re-arranged another ride to pick me up and bring me home. I also scrambled to arrange transportation to work the next day (the result of me not knowing the truth about the actual condition of my car). This caused obvious undue inconvenience that I could have planned for if I had known the true status of my vehicle.Project Details: Flex-hose exhaust repair (leaking). Replace Flex Hose/Catalytic Converter section of exhaust pipe. Extra work was required to remove the exhaust manifold (additional $117.96) to drill out bolts that snapped off due to rust.I will let you the reader determine how my experience impacts your decision to do business here... I am just reporting the facts for public awareness. Personally, I will continue to keep searching for another repair shop that offers the service I expect.Happy customers are not only concerned about money, sometimes the service is crucial to receive their repeat business as well.

Ge
Review №90

I have dealt with several automotive repair shops and had both good and bad experiences. However since taking my cars and trucks to Martys, I have always felt I was treated fairly and got a great repair.

Ri
Review №91

A/c problem on honda civic repaired after diagnosis and very fair estimate. Completed by end of day. Drove home with ice cold a/c. Followup email to make sure i was satisfied with service! Highly reccomed this shop

Mi
Review №92

Friendly folks who have earned my complete confidence.

Vo
Review №93

Very helpful, reasonable prices, they even gave me a ride home

St
Review №94

Great people! Great work! Have and will recommend to everyone.

St
Review №95

I went to Brandywine Auto Repair because I had a check engine light on. The guys there figured it out right away and the price they quoted me was very reasonable. Outstanding professional service.

Na
Review №96

Honest, fair, friendly mechanic . You cant beat these guys!

Li
Review №97

Very professional, helpful and friendly staff.

st
Review №98

Great service great price

Ju
Review №99

Friendly Service, Great Prices, And Excellent Place To Get Your Vehicle Repaired...Dont Go Anywhere Else!

Jo
Review №100

Quality work, all staff are very helpful and work with customer

Information
39 Photos
100 Comments
4.9 Rating
  • Address:1209 Kirkwood Hwy, Newark, DE 19711, United States
  • Site:http://brandywineautorepair.com/
  • Phone:+1 302-292-2155
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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