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B & G Auto Body
863 S Old Baltimore Pike, Newark, DE 19702, United States
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B & G Auto Body
Comments
Ma
Review №1

They did Perfect job! Just like new car!

Do
Review №2

We used B&G body shop for collision repair. The fair price, professional works and manner, and keeping on time gave us very good impression. we highly recommend this business to all. Thanks - Don

Fa
Review №3

I can in to ask about their services and they were awesome at explaining my options. In addition, they pointed out that what I was asking for could be done elsewhere more economically for the job I needed. All in all theyre respectful with your time, and money - Id definitely recommend.

St
Review №4

From what I can tell the people are really knowledgeable. I wanted to see if they would clear coat some car parts I had but they wouldnt touch them since the clear would peel. Guess its better than them taking my money and it being messed up down the line.

Mi
Review №5

Very professional, reasonable, friendly!!! The team is well put together. Jake is very polite, professional and kept us up to date with our vehicle. Very well maintained office. I would highly recommend B&G Auto to everyone! Thank you for your awesome service!!!

We
Review №6

The customer service at the front desk was absolutely amazing and the shop was able to fix my passenger side door with ease. I have had average experiences from different shops in the past so this was very much appreciated. I would highly recommend them!

Ke
Review №7

Great work at a great price. I take all my cars here!

Ch
Review №8

Ive had my cars, my daughters, my girlfriends, and other friends and family repaired at B&G. (Yes were all bad drivers) Eddie is the manager, you will find him thorough, honest, and up front explaining the repair process. My repeat business speaks for itself. Quality repairs and fair pricing.

Je
Review №9

I went there just for paint codes and not even to buy anything and they treated me with so much respect and gave me the time of day! Guy gave me a tour around the shop and everything. Very clean and organized. Very good people would highly recommend going to them!

An
Review №10

Super friendly and easy to work with. Car was in and out in a day and the work looks top notch. Would definitely use again but hope I don’t need to.

Br
Review №11

Great customer service.

C
Review №12

Very friendly and helpful. a) Everyone was knowledgeable of the service. b) straight forward of the price of the service. c) helped make it easy on me for the quote considering my cars situation. I really appreciate businesses like this. Thank you again

An
Review №13

Amazing customer service!!! Highly recommend

Lo
Review №14

B & G Auto Body did a Fantastic job on my car and also went above and beyond by cleaning off adhesive from tape and also cleaned and vacuumed the inside of the car! The new bumper looks Great! Very nice people work there as well!

Mi
Review №15

The entire personnel at B & G Auto Body was friendly and knowledgeable. Had repair completed in the time promised. Highly recommend B & G Auto Body !!!!!

De
Review №16

Ms. Betty was awesome. I showed her what I was not happy about in the work that was done & she made sure I was happy. Her word was her bond.

Ki
Review №17

The service I received was excellent. They kept me informed and had my best interest in mind throughly my service experience. I appreciate the level of professionalism they displayed.

Ka
Review №18

They were so friendly and fixed my trunk quickly!

Ga
Review №19

Theses guys are professional,timely,and do a great job with a commitment to quality work.Jake and Betty are very helpfull and the communication is great!

Ni
Review №20

Gave me advice a few days on some minor work; led me in the right direction. Thank you! Also friendly on the phone when I called. Would consider this business again for serious work if the need arises.

Je
Review №21

Betty and Jake were both amazing! Phone and in person service were great. They really listened and seemed to care about my car issue and even though they couldn’t assist me today, they pointed me in the right direction of someone who could and I am grateful. I had been turned away from several places today and given no real insight into what the issue was or who to even seek for help. Thanks to B & G Auto Body for showing me that there are still businesses who truly care about others; whether a long time customer, new customer or even someone who stumbled in their shop- thanks for going above and beyond to help!

Qu
Review №22

THEY HELPED ME AS SOON AS I CAME IN. VERY RESPECTFUL AND DEDICATED TO HELPING ME

La
Review №23

Family & friends have used B&G a few times after Puz came off like they didnt need the hassle for a small paint my mirror caps job.Work has been flawless each time on fender bender jobs.My second job there was not perfect. A 3 day job to replace a headlight took almost two weeks. The issue was they didnt follow up with me ONCE to let me know when and why the job stalled. A supplemental request to the insurance company was improperly handled. That in itself could have been fixed with a simple phone call or email to me.These delays caused me difficulties with other auto arrangements etc...I would use them again due to great work on my vehicle, family and friends work. The customer service could learn from this experience. Be proactive. A little goes a long way.Hope everyone else has great experiences with B&G going forward.

Br
Review №24

Ive had two repairs done here to the front and the rear of my 2014 Subaru Forester. Both times they did a great job , was completed when they said and everyone was a pleasure to talk to through the entire process.Will definitely go back if I need more work done.

Ch
Review №25

Best customer service I ever had they got my car in and out within 2 days did not nickel-and-dime me for the extra work that they had to do I totally recommend this place

Mi
Review №26

My regular mechanic recommended B&G to me after my car was backed into by a tractor trailer. Taking my car to B&G was the best decision I could have made.When I arrived for my estimate appointment they were shocked I came for an estimate because my car was clearly totaled. They showed me the crumpled rebar underneath and how the entire front crumple zone was crumpled and would need replaced. It was not a new bumper and flattening out the hood. Despite that they knew there was no work to be done they still held the car and worked with the insurance company for 3 weeks until it was officially totaled. B&G was an amazing guide to me in a stressful time with a friendly, honest and upfront attitude. All on a car they knew they wouldnt make a dime on.

Jo
Review №27

Had my car repaired at B&G recently and was completely satisfied with the service, quality of work and attention to detail. The owner, Ed, is an upstanding and honest man who, in my case, owned up to an oversight of work to be done. Ed accepted the responsibility for the oversight without passing the buck, and saw to it that the work was completed with little further delay. I picked my car up, as promised, and found the workmanship to be of high quality with obvious attention to detail.I highly recommend B&G for any body work needs you may have

Dw
Review №28

Great friendly service. I highly recommend.

Th
Review №29

Jake and his team were very helpful in getting my car fixed! I highly recommend his shop to anyone needing repairs!His shop also takes Google Pay, Samsung Pay, and Apple Pay!!Jake goes the extra mile for his clients!

Ja
Review №30

Great work, easy to use with insurance company, enterprise gives complimentary rides back and forth here and they work great with Subaru

We
Review №31

They are very nice people. I needed to change the grille of my car but two screws were rusted in, so I took the replacing part to B & G. They cut off the screws and changed the parts for me, and didnt charge me a penny. I feel so grateful that I highly recommend their service.

Ge
Review №32

Ed was great and very knowledgeable. Used all Factory Parts for my Mazda 6. They do GREAT work! Thanks B & G!Gerardo MazzolaNewark, DE

El
Review №33

Best experience Ever- Betty and Team very professional

su
Review №34

They changed my tail light and mostior got inside and went back and they are taking care of me.... was disappointed at first but they where willing to help and take care of me..... great customer service

Bo
Review №35

The people here are really nice. One guy helped me wax the scratches on car for charging nothing. Really appreciate it.

Ro
Review №36

They were very consiencious and gave us an immediate and reasonable quote

No
Review №37

Can’t own up to their own mistakes if you care about your car go somewhere else I recommend peach bottom auto body worth the drive

Pe
Review №38

Great service, very affordable. I took my RV here for delamination repair and windshield re-fitting. I forget the owners name, but hes a great guy and took plenty of time to go over the coach with me and recommend a few DIY tips to avoid problems like these in the future.

jo
Review №39

Excellent place to get body repairs done.

De
Review №40

Excellent people and did a great job with my car.

Mi
Review №41

I had gotten to a minor accident in January 2016 a coworker have brought a vehicle to BG Auto Body previously and recommended them my insurance company wanted me to go take my truck to someplace far away figure they are around the corner and I give him a shot previous to being worked on the truck pulled a little bit to the left they had the truck for a week to repair a bumper and fog light after being worked on the truck hops going down the road just different drives different feels like crap cosmetic Lee it looks a lot better mechanically it feels better when it was wrecked previous for me bringing it to BG auto body I wouldnt recommend this place if was the last place on earth oh really caution yourself and take a lot of pictures of your car before you bring it here cuz you might just get robbed

Li
Review №42

Went there to pick up a part that was shipped they are by mistake the people were very pleasant

Do
Review №43

Great place for repairs.nice staff

Mi
Review №44

Ok

Information
9 Photos
44 Comments
4.4 Rating
  • Address:863 S Old Baltimore Pike, Newark, DE 19702, United States
  • Site:http://www.bgautobodyinc.com/
  • Phone:+1 302-454-7500
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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