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Jubilee Marketplace
180 Riverside Blvd, New York, NY 10023, United States
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We
Review №1

Its a very clean and nice grocery store with lots of food selections. There are fresh vegetables and fruits, dairy, meat, eggs, frozen foods, deli,... You can find most food you need. The fresh bagel and sandwich bread are very good. The only downside is that they are usually 20-50% more expensive than Trader Joes which is about ten minutes of walking distance.

Je
Review №2

Terrible market. Produce sucks, prepared food counter guy is an a-hole. Manager is an a-hole too. Cashiers are nice. Only reason this place is still in business is the location and lack of competition.

Ti
Review №3

Great selection. More like a suburban than urban store. Asian stuff you wont find anywhere else in the neighborhood.

Qw
Review №4

Very clean supermarket. The cashiers could be friendlier. Managers are always available to ask questions too. The butcher is spoken for. ❤

Ma
Review №5

Came here at night Girl at the bakery coffee section was amazing 👏🏼 Such great attitude ! Cashier seemed to have a bit of an attitude

J.
Review №6

Strange layout but this is NYC so you cant really be surprised for a store this large. Lots of specialty and organic stuff to choose from. Deli and pastry counters were good and the produce looked clean and fresh. Would visit again.

El
Review №7

Great grocery/marketplace in this neighborhood by Riverside Blvd. A lot of selections, varieties of food, not crowded and workers are helpful. Why walk so far when can just shop here and contribute to small business.

Ju
Review №8

Love staff and variety of products offered in the supplements section! I find the customer service and fresh produce are very consistent!!

Mi
Review №9

Not too crowded. Great service, nice selection in every department.

Ma
Review №10

Nice produce and veggies

Ha
Review №11

Best produce I have found in my area in upper west side. I find the employees are very helpful. Im also pleased with their delivery orders. They are very careful to select the right item, and also I see how they carefully select the product that was ordered by telephone for delivery

Ne
Review №12

Well managed grocery business. Foods, Fruits and vegetables are high Quality. Attentive staff.

Ri
Review №13

Nice store. Clean. Well stocked. I little high on the price scale.

Jo
Review №14

Mask usage is just too casual, wont be back until after the pandemic is over.

Au
Review №15

This Jubilee and the one on John St in the Financial District employ rude employees. Have been told to leave my $1k bike outside and was rudely told by a cashier that I was cutting the line even though I was on line prior to the individual she was referring to. Avoid.

No
Review №16

Convenient location if you live on riverside boulevard or west end. Higher prices than nearby Trader Joes, but larger selection than bodegas and convenience stores. Food quality and store cleanliness is good.

Gu
Review №17

These morons tried over charging me by 5$ for a vanilla extract when clearly it said 10.99$. I noticed the bill when I got home and went back. I got a refund by the arrogant cashier who tried explaining to me that “prices” change. And of course the “Manager” wasn’t available. Well if prices change update your billing system so you don’t land up over charging customers. Anyone who got a vanilla extract for 15.99$ go back and get a refund. This is “price gouging” at its worst.

Al
Review №18

Pricey produce, but seems like better quality than Trader Joe’s. Asian ingredients are rare in UWS, but this place has some great authentic items. Much better than traveling downtown!

Ju
Review №19

This place has pretty much everything from produce, fish, meat to household items. Downside- price is a bit higher compared to chain supermarkets but items are always very fresh and well organized compared to larger chain stores (where i often find moldy berries still on display). It became essential especially now as we avoid going to crowded groceries.

Gr
Review №20

Large variety of food and fresh fish, meat and produce. Also good prepared food. However, its more expensive than other local markets

Ma
Review №21

Super Grocery store. Always fresh and clean. Best meat around. Produce fresh and plentiful. Am always able to find what I need from cheeses, coldcuts, bakery and butcher.

Ra
Review №22

A nice supermarket with a variety of things like a dessert area, deli area and more. Just a little too pricey.

Ar
Review №23

Wide variety of hard-to-find products, especially Asian food and ingredients. Lots of gluten free products as well!

am
Review №24

Pretty good produce. Prices better than you would expect

Is
Review №25

Nice market that is less crowded than others in the neighborhood.

Ku
Review №26

Very clean and spaces store with a nice vegetable selection

ra
Review №27

Products are reasonably priced and customer service is good.

Sa
Review №28

Horrible customer service from the manager. Ive been ordering 2 cartons of milk from them every 2 weeks for more than a year now. Never had issues with the product until today. I found milk leaking out of one of the cartons this morning, so I quickly cleaned the mess and tossed the carton before rushing to work. Now after work, I called to ask for a refund, and the manager refused to refund me without the carton. I tried reasoning with him. It didnt make sense that I was supposed to keep a leaking carton of milk, hope that it doesnt mess up my fridge, and then carry the whole thing to the store for a refund. Who wouldve thought to do that? He didnt care about customer satisfaction and insisted that he needed the carton to get his money back from the supplier, or else he wasnt willing to refund me for the faulty product and mess. I bought milk exclusively from this store thinking that Im supporting local businesses. Well this is why Amazon is winning. Ill be ordering milk from Amazon from now on. Im never spending a single penny here anymore.

Vi
Review №29

I love my neighborhood Jubilee. They have an excellent selection of gluten-free and specialty foods, the management is very friendly and helpful, and things are well-laid out. I am gluten-free so I appreciate their abundant options in every type of food. I dont eat seafood, but if I did, I would buy it here. Their fishmonger seems to love what he does and keeps his station impeccable, super neat and clean, and just seems to take great pride in what he does. They created a little eat-in section by the deli, so folks can order a sandwich or one of their hot meals and sit at one of the four or so cafe tables theyve made available. Something else I truly appreciate is that they are always open through 11 pm, even during the holidays!If I had any recommendations, it would be to ensure that all items were individually priced as you sometimes find items that are not priced, and that the inventory was more consistently available. Speaking of inventory, almost none of their stock boys seem to speak English, but they are very friendly and willing to help so just motion for something and theyll get it for you.Ive never had their ready-made meals so cant comment on those, but the counter does seem to have a regular flow of customers. If youre on the Upper West Side, you can pick up a sandwich or coffee, and take it to the park by the river just around the corner for an impromptu picnic.

Da
Review №30

The selection of items are limited. Go somewhere else for beverages.

Ch
Review №31

Good selection. Good people

S
Review №32

Overpriced unprofessional employees and rude cashiers

Sa
Review №33

Extremely rude staff. Had one of the worst interactions today and it was the last straw. Just not worth it.I used to order from them frequently only because they deliver within the hour - but the person taking the order on the phone was incredibly rude today. Absolutely no way am I every giving a cent to this store again! They are expensive, sell expired products and poor quality fruits/vegetables - their convenience was the only thing going for them. But it is not worth it! With Gracefully + Trader Joes + Fairway + Whole Foods all being here, they dont stand a chance!

Pa
Review №34

Local supermarket. Im amazed that they are. Not busier since its really the only supermarket in the area. Could be the high prices and lack of turn around of there stock. I think they would have more traffic if they attracted people in by better prices and sales on household items. Checkout line needs to be better organized.

NY
Review №35

I have lived right next to this place for years and find it very convenient for grocery shopping. Products are reasonably priced and customer service is good.

Er
Review №36

Its great, just a little on the higher price side

Jo
Review №37

I lived in the area for couple of years.I came about couple of hours ago in the market and my first time being rolled eye by the cashier at #3. it wasnt even a long line yet she moved fast like she could almost break the item i was buying.i knew the other ladys/cashier before and they were great as always, but shes the worst in service. just saying.

Ka
Review №38

This is one of my favorite grocery stores. They have excellent meats and fresh baked goods. Also this is one of only a few places where I can find French butter, certain condiments and ethnic/specialized foods. Highly recommended.

Ne
Review №39

Overall nicely laid out supermarket, but the customer service is terrible. My wife and I have shopped there frequently- she accidentally picked out the wrong coffee one day, so we tried to return it. We didn’t have a receipt. The manager took it back, no refund, no exchange, no apology, nothing. $18 for a small can of coffee. Their prices are a bit too high for everything, so you would expect stellar customer service at the very least. Nope. Not shopping there again.

Ma
Review №40

Quite pricey, but has everything I need when I dont want to walk all the way to Fairway or Trader Joes

Os
Review №41

Great selection, but prices are a little up there. They also serve cooked food throughout the day. Meat department is decent. Fresh flowers available daily as well. Personally, the bakery is my favorite station.

ma
Review №42

The worst customer service experience I have ever had.I thought I would purchase a beautiful orchid there and spend at little bit more money than I typically do a Trader Joe’s which usually lasts for six months. After two Weeks the Center was rotted and all the leaves fell off which after two weeks wouldn’t have happened normally with an orchid as I have been growing them for years.When I went back to the store they wouldn’t even look at the plant when I told him what happened and refuse to acknowledge there was a problem with it or give me credit or my money back.I have been shopping at this location a couple of times a week for my groceries, fresh overpriced fish, plants now they have lost my business..... silly businessman

Gi
Review №43

Horrible. I bought some scallops and could not eat them so putrid they were.

Fr
Review №44

Well the prices are ok and im treated very well

Br
Review №45

Always there when you need it 24/7 but will cost you your first born child... A long standing local bodega on steroids, with enough aisles and stock for you to fill all your shared studio apartment cupboards, but its the hot food counter that makes this place special. Serving up some of the best post bar 4:00 AM cold sandwiches and morning after hangover breakfast sandwiches in the immediate 2-block radius. For the Chads and Beckys of the FiDi, if youre quick you might even find the original Four Loko they somehow still seem to be able to stock - maybe its the proximity to China Town... A perennial favorite to win the trophy for the bodega with the highest markups and margins in the city - recommend that you order your bulk toilet paper from Amazon, just in case your role runs out and find yourself wanting.

Ma
Review №46

Pretty great from what I can tell. I was there once for emergency taco stuff. They had it. 👍🌮

Ju
Review №47

Love it! Great selections. International.... loooooove the free delivery! Upper west side. Hidden between 66 th and 70th. Block from water. On small street. FREEDOM PLACE! ..1 BLOCK WEST OF WEST END AVE...

E.
Review №48

I was charged $30 for a case of San Pellegrino water that i DID NOT PURCHASE. The bill seemed large for the things I bought so when i got home i checked it. I noticed i was overcharged and called the store. The manager on duty, Pedro, told me he would credit the account if i went back to the store. I did go back 4 week later, with my receipt and the instruction I received from Pedro (meet him anyday from 1:30pm to 11pm, except fridays). Pedro no longer works there, apparently he did not leave a paper trail of my conversation with him, and the manager i spoke to REFUSED TO CREDIT the amount I paid for a product i never purchased. There is a word for taking money in exchange for nothing....DOUBLE AND TRIPLE CHECK YOUR BILLS before leaving this place or be prepared to make unwanted charitable contribution to the store owners.

je
Review №49

Nice clean market, they have everything you need. But pricey, no surprise given the location and lack of nearby competition. Nice staff.

Ti
Review №50

Little pricey but great place for a quick buy. Nice service

Ge
Review №51

The only market near Riverside in the upper 60s. Clean, good customer service. A tad pricey & they dont accept Discover.

Gu
Review №52

Very well stocked with high quality products. They can improve in better pricing

Ca
Review №53

This is a terrific supermarket. It has truly excellent fruits and vegetables, very fresh. It has an astonishing fish counter, where the quality and prices are amazing and where you can tell that the man behind the counter takes great pride in his work. Some basics are even less expensive than, say, Fairway (four sticks of butter are 50 cents less) or Zabars (kasha, for example) though understandably, given that they cannot deal in the same volume as the larger places, there are items which are pricey. Still the staples are all reasonable. The people who work there are super nice. The deli people, the fish person, the people at the cash registers. I have often gotten excellent and patient help when searching for an item.

In
Review №54

No deliveries in time of need..ridiculousA customer for almost 22Years and unable to get a delivery..non ambulatory so it is a hardship to get there

KE
Review №55

They have some good prices and good food

Sl
Review №56

Nice staff, open late, and reasonable prices. Produce is fresh, butchers is well stocked, and there is a good range of interesting goods (including some Korean instant coffee my wife loves!)

As
Review №57

I like shopping here. The people are always friendly. The produce is always fresh.

Le
Review №58

Wide selection of very fresh produce. Prices are more reasonable than they used to be.

SW
Review №59

Excellent: Produce, Meats, Fish

S
Review №60

Fast delivery!

Re
Review №61

This store has amazing products both local and foreign for every occasion, desire and craving. It is spacious, well organized and the workers are very helpful.

Sh
Review №62

1 star because i cant give just 0!The worst place to buy! they rob you by charging more taxes than normal, and when you ask the reason why it is higher the total they say taxes are, you ask for an invoice and they do not have it detailed.

co
Review №63

Always a great place. Have a lot of gummy treats and fun to walk around in.

An
Review №64

On the pricier side but a pretty good shopping experience. The coffee section is plentiful.

Cy
Review №65

The store is very organized, clean and well stocked with good service.

Aa
Review №66

Great deals at times. However the products all around are generally too expensive. Great beer deals.

An
Review №67

We used to regularly shop at Jubilee, because we live near by. While the selection is a lot worse than at whole Foods, we used Jubilee because they were close. My husband bought a small bottle of truffle oil for $13 among other items, the total bill was over $300 for couple ounces only. When we opened it to discover that the top of the bottle was broken and part of the glass was missing. When my husband brought the bottle back, the store manager refused to refund or exchange the bottle. That was the reward for weekly spending of $300 to $600 at their store.

Gr
Review №68

The store is convenient. However, extremely overpriced. The value is low. Also, the staff can be rude at times.

Ku
Review №69

I cant believe they have such nice customer service. I return some items past due but Jubilee customer service people exchange for me. That was awesome customer service. All employees work there are very friendly. I suggest that everyone should go to Jubilee at least once.

Vi
Review №70

Is,the best store for what I know the butcher is the best he give what you ask and the meat is very fresh

Mi
Review №71

Solid market hidden on the UWS between West End and Freedom Place.

Yo
Review №72

Great staff friendly environment

Ad
Review №73

Very clean and lots of selection!

Ka
Review №74

Good for being the only market nearby. Lots of authentic Japanese items.

Fr
Review №75

They have Crofters. Need I say more?

Ke
Review №76

Avoid at all costs. Terrible

He
Review №77

Excellent assortment of all groceries. Always fresh.

Su
Review №78

Good variety and take out plus flowers

de
Review №79

Prices are good .. but its crowded at times

Sa
Review №80

Worst customer experience ever. We have been buying regular groceries for over a year. They have never lived up to friendliest service but todays experience definitely gives them the worst customer service award. We bought hot chocolate cocoa powder ($10), went home, tried it and it was horrible. Compared to spicy hot chocolate you find a place like Jacques Torres, this hot chocolate tasted like drinking a hot soup of chilli. Instead of allowing us to exchange it for a better, drinkable hot chocolate, the folks at Jubilee pointed out the word chilli on the box and literally handed me back the box with What do you want me to do with this?.Never shopping at Jubillee Marketplace again!

St
Review №81

Really, a very nice Market. Not quite the Fairway , but on the same idea.

Na
Review №82

The worst customer service! with an aggressive attitude, employees forget that they get paid because customers invest their money there, me and my work team do not go back there!

Jo
Review №83

Pricey but convenient for groceries.

Ja
Review №84

Its good, alot of options and ethnic food. Prices are a bit erratic.

Le
Review №85

Very nice customer service, fast request service, and large size for easy shopping

Ka
Review №86

More Asian foods than most American supermarkets, but still wish it was a Fairway.

Sc
Review №87

Has it all - a great neighborhood convenience.

Da
Review №88

They carry my favorite mexican and Korean condiments and sauces (salsas)

Ni
Review №89

Its awful when you dont offer bathroom to your clients.Never will walk into this place again

Ap
Review №90

...always have liked it.

An
Review №91

The most calm market on the UWS.

Ra
Review №92

Not a nice place. The food is average but the service is terrible. The workers have a bad attitude especially Kevin the manager.

Ni
Review №93

Clean store, quick service, great selection

Q
Review №94

Our quik mart..Spar...sainsbury...

Yo
Review №95

Good selection but very overpriced.

Lu
Review №96

Food is very fresh.

Co
Review №97

It’s high price, and the quality is less than Trader Joe’s. People only shop here because of lack of options

ga
Review №98

No drama because nobody goes here. Owned by Trump.

Da
Review №99

Lots of nice products

Si
Review №100

Great store if a little expensive, we go here all the time

Information
100 Photos
100 Comments
3.9 Rating
  • Address:180 Riverside Blvd, New York, NY 10023, United States
  • Site:http://www.jubileeriverside.com/
  • Phone:+1 212-877-6000
Categories
  • Health food store
  • Supermarket
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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