The people working here are extremely nice! Great customer service. I always buy from them.

I honestly came here to window shop . I was gonna order off an online site , but after deciding on the size, Maria was willing to work with me on a fair price . I left with a 6mm Cuban and proceeded to the SanGennaro festival rocking my new chain. Very happy with the service and will continue to shop here .

After visiting Popular Jewelry for the first time... They now hold a special place in my heart. Thank you Jenny #2 for taking such great care of me & Eva for welcoming me with open arms into her shop. Thank you!

I have never been more insulted than I have been in my life coming into this store. I was almost charged 300 bucks for a tiny little metro-card pendant, and asked why it was so much. The only explanation I got was that the engraving was detailed that’s why. It’s a mad house and the people working there are not about social distancing at all.

Absolutely love my custom made pendant and chain from Popular Jewelry and Lucky Diamond. They run both stores and I had the pleasure of speaking with Eva and a lady there. Had so much fun picking up a chain to go with the pendant, they gave me good deals with excellent quality, everyone were very helpful. Will definitely go back to get more for a staggered set. Thanks Eva! :)

Bought a Cuban from here didn’t even last a year before it broke. Came in to get it fixed and they immediately quoted 2x higher than what they said on Instagram to fix it. Said it would be ready in one hour that was a lie I waited an extra 30 minutes in the shop. Would not recommend this place and if you do make sure to go low on the price or you are getting ripped off.

Fast, excellent service with a wiiiiiiiide variety of quality goods across a range of price points. The attendants are patient and happy to make suggestions to help you make the right choice. Never been disappointed by their products, which have held up through the years.

Dont not come here! The kid that sits in the front always in front of a lab top knows nothing about jewelry and/pricing!!!! This is where you go to get robbed! Note to store** dont rob people! It will come back to get you KARMA

Really like this place, huge selection and super unique looks. The ring I have Ive never seen anything similar and I get so many compliments on it. They will take the time with you and let you look at all the styles you want (unlike other places that get aggravated after your looking for more than 5 minutes) prices are pretty reasonable and you can often negotiate.They also fix jewelry for a good price, got my solid gold bracelet clasp fixed and gold ring resized for $30.

Purchased 14k 48MM ANKH cross online, i was blown away at the presentation of the package when it arrived, they hooked me up with a shopping bag as if i walked out the store with my purchase... i was shopping around online and found their prices were great! wish i wouldve known of them before buying my chain, i have a flat curb that i bought from JACOJE, no complaints tho both the chain and the pendant being 14k go great together!Bought the ANKH pendant for about $130 14K its about 48MM super dope, thank you guys!!!!!!!!!!!!! SEE ATTACHED PICS, KEYFOB AND AIRPODS SHOW YOU THE PENDANT SIZE

Overall an excellent shopping experience. The staff is very courteous and patient even for someone shopping for jewelry for the first time. The selection and price were fantastic. As a BIPOC I did not feel any difference in service and felt well taken care of. I highly recommend!

Don’t even bother coming here if you’re a regular person who doesn’t have hundreds to spend. they upcharged me for a jade ring that was maybe worth $5 from aliexpress. a scam. my fault that I impulsively went with the purchase. the ring shattered the same day I got it after the lowest impact. these people only care about profit

I highly recommend before you go to your local jewelers and get robbed go down to popular jewelry .i had an awesome experience the staff treated me amazing great prices hands down. i had an idea and explained it to the sales rep jenny #2 and she brought it to life .i will forever get my jewelry in their they feel like family .

I bought a “jade” ring here and I asked the woman helping me 3 times if it was real jade. She said yes. I purposely bought it a bit loose because I am sensitive to all jewelry. It fell off of my finger while in my bathroom. It BROKE IN HALF even though it fell softly onto the floor.

You Guys Scammed meSold me CVD Diamond Earings instead of Natural Diamonds

The worst jewelry store, I bought a piece of jesus with cz they broke off 6 and they dont want to repair it, although they told me they would do it, I would never buy again

Great people good prices.

Contacted this shop to buy a rose gold Cuban ring, I didn’t know at the time that I was speaking to Eva(store owner). I asked multiple times to send me a picture before I drive on out 2 hours to her(never did send a picture) she says the ring she has is $680 then as I’m along the way to the shop she texts me no it’s actually $850 , Then I get into the shop and another girl whips out a calculator and says the ring cost $980 and then later dropped it back down to $840. THESE PEOPLE ARE A JOKE. They whip prices out of their *** . Will not be coming back again.

I can not say enough about Mark and his entire team. From the moment you enter to his secure and high tech store you just cant help to feel like a part of an extended family. His design and merchandise are so unique and you can tell how much they pay attention to details just by looking at their packaging. No small detail is overlooked. I will definitely recommend Mark and his team for unique and unforgettable jewelry

I recently made my fourth purchase at popular jewelry and I was very disappointed. every time I go back I have to work with a different person and the young girls are aggressive And desperate to make a sale that the experience is an unpleasant one. I bought a 14k gold bracelet with a custom name plate also in 14k. That’s what I ordered and paid for but when I brought to home it was a much lighter color than all of my other gold jewelry I purchased there. Also I really didn’t like the name plate. It was so small it’s barely noticeable and the bracelet itself was too big on my wrist. When I ordered it I had the girl measure the bracelet and I told her I didn’t want it to fit so loose. I went over this multiple times. I can’t even wear it and I spent so much on it. I also paid extra for a thicker nameplate that wouldn’t bend and the plate I got was so cheaply made. And the bracelet had holes in the link and was hollow inside. I definitely overpaid for everything. I’m very upset about this. These people are so aggressive to make a sale and move on to the next person that they don’t pay any attention to what you’re telling them. When I picked it up the girl barely let me look at it. Like I wasn’t paying for it. I wasn’t even given the chance to properly inspect it. I’m very disappointed and will be taking my business somewhere else. This is by far the worst experience I’ve ever had. Especially because I go out of my way to go to this specific location expecting over the top jewelry and this is what I get.

Never had a bad experience, little pushy but it’s too be expected especially in Chinatown... so many jewelry options and negotiable. You do have to look out for some pieces you are interested in purchasing because some they have aren’t the best quality.But there is plenty to leave home with something beautiful and satisfied with

My husband and I got custom wedding rings done here in 2017. I cant recommend them enough. The process of design was fun and easy for us. The prices are reasonable too.

Bought some custom necklaces off of a cheap Etsy shop; one of them broke literally within minutes of opening the packaging. The pieces were super special to me so in frustration, I immediately ran over to Popular Jewelry to have them both redone (even though only one broke). They had them ready within one week and I was so impressed by the difference in quality! They were sparkling in comparison to the other ones I ordered and compared to other jewelry Ive owned in general. Super pleased with my experience here.

I originally was not going to post about my experience with them but now I am upset with my purchase. I bought a pendent off their website that didnt state that it wasnt in stock. I ordered this September fourth and on September 8 they sent me an email saying that I can pick something similar or get a refund. This was a gift; so I wanted what I purchased and they said it would take THREE WEEKS. During these three weeks I had to call and re- email them to see where my order was. This wouldnt have been a problem if they would have originally told me it would take TWO MONTHS to get my order. I finally received a confirmation that my order was ready for pick up in NOVEMBER. I originally ordered it online but was scared I would have to deal with the post office if my order got lost. So I told them id stop by Instead. This was all such a hassle. NOW fast forward to today I look at the pendent (that my partner never took off) and the symbol has fallen off the necklace!????!!! For a place thats so expensive why is the symbol falling off the necklace?? Needless to say I will NEVER purchase from this place again, you can find better jewelry elsewhere.

Absolutely loved my experience there. Extremely professional, high quality offerings, on time with my adjustments to my bracelet I bought, and got to take a pic with the legendary A$AP Eva! :D Highly recommend it!

Staff was awesome thank u

This use to be my favorite jewelry store until today, i bought a 14k with 48 grams franco gold chain about 2 years ago for $1500, back then 14k used to cost $30 per gram, i was told that i can always come back if I wanted to upgrade my chain and wouldn’t lose any money.Today I decided to go back for another chain that weighted 80 grams, they told me that the value of the gold went up to $38 per grams which I understand.So i ask her how much do i need to pay to upgrade, giving my 50 grams chain back? And you won’t believe the answer that they gave me: ($3,200) i was like what? Im giving you my chain that I already paid $1,500 and still have to pay $3,200? I couldn’t believe it, because if you do the math that chain by it self cost 80 grams x $38 = $3,040, unreal man.So i ask her if i was giving them my chain for free and her answer was that my chain lost value, knowing that my chain looks brand new and was in perfect condition. Before going there I called and ask to make sure if i can still do the trade and they said yes to bring the receipt which i did.I was supposed to be paying only for the difference, which was 30 grams= $1140 they wanted me to pay $3,200 witch is ridiculous, more then what the chain cost if i buy it without giving mine, i will never go back there or recommend to any friends, I bought 2 chains and one necklace for my wife there before and they will never see me or anyone i know again. Thanks for nothing

Dont be fooled by the celebrity pictures. This place has fake gold and inaccurate diamond weights. I wanted to exchange within 7 days a necklace that didn’t fit me right for a better fit and they offered me way less money than I payed for a few days before . Diamonds here are lab diamonds and 10k gold stamped as 14k. Crooks. Stay away

I’m from Texas and I seen what I possibly wanted on their website.I called the shop and spoke with Will.He sent me picture messages of the chains I was interested in with the pendents I was considering until I found the right ones.He sent an invoice Wednesday.I paid.And it was around my neck on Friday.The package included.My items in a jewelry box, the receipt, a nice Asian inspired carrying pouch and they sent me a bag from the store lol.5 star jewelry 5 star service.

FIRST TIME @ THIS LOCATION BUYING MY BOTTOM FRONT GRILLZ AND DEFINITELY COMING BACK. AWESOME CUSTOMER SERVICE.GREAT PEOPLE , VERY FRIENDLY AND FAIR PRICES.THANK YOU WILL FOR GIVING ME A GREAT SERVICE...

Nobody understands anything here...

I constantly went back to back to this shop for a good 3 weeks and Yisa is the one that has helped all the time. If u need help what ur looking for. Go to her, u will not be disappointed.

Best place to get jewelry

This place has everything; you ask for a palm tree, you get a palm tree. You ask for a gold foot, you get a gold foot! Lol... A very wide variety of endless gold options & very attentive pleasant staff. Small place but packed with jewelery. Go!

Beautiful staff to take care you selection of jewelry , watches , charms an mention they look to make you happy an the security is great very good you fill secure in. Big kiss for Eva an thank you all .

Your in good hands, very comforting with theyre customers. I recommend them to everybody!!!!💋

Ive been a customer over 15 yrs and still have good quality merchandise

LOVE YOU

Awesome experience . Friendly staff, not pushy at all.Prices were also extremely fair .

Great customer service definitely have to stop here!

The people are very nice i would of gave 5 stars but i went in got 15$ off since i paid cash but when i looked up the chain when i got home it was 30 $ cheaper online which is why they get three stars

Custom piece look very cheap not high quality. Stay away!

These my guys shout out Carti, shoutout Rocky, shoutout. Got me some heat you know how it go. Love yall about to come back haha

Good prices, good selection of styles and sizes, good people, 5/5

Kekeke they still have pokemon pendants

Went in to size my watch cost me $10

Great place great people great prices i recommend this place

Really nice i bought a Diamond Ring

I love this place

Best place ever

Godly place

Very awesome

The clerk is very patient and professional!A$AP Eva is also very kind!Not to mention the design and construction methods of accessories😍If you like jewelry, come to New York... you must not miss it! ! !