I just called this company to have a file transferred onto a DVD for my Aunts 60th Birthday Party, he not only placed me on hole for five minutes, he was extremely rude about saying he cant do it, HE JUST CANT DO IT. IN ADDITION TO HANGING UP THE PHONE ON ME WHEN I EXPRESSED I WAS REFEREED BY A CINEMATOGRAPHER FRIEND OF MINE, AND ASKED WHAT DID THE COMPANY DO IF THEY COULD NOT TRANSFER THE FILE. When I proceeded to call back it had a busy signal, and I am extremely disappointed in the level of service that was given to me over the phone