Venchi has a great selection of Gelato and chocolates. Everything we tried was delicious. I would definitely visit again. For quick bites the Eatly location is great, but the full storefront is quite a nice looking place to visit at least once. Beautiful Store front on Broadway in New York !!!!

Excellent ice cream for a hot humid nyc! The chocolate options are plenty. A bit pricey for sure but they sure do taste very good! The service is excellent! This place has options for treats for yourself or gifts for anybody special! It’s around the corner from the northern section of Union Square.I highly recommend this place!

Amazing Vegan Gelato. Be prepared, there are SO MANY choices. From flavors to cones, youll want to have everything. There are chocolate bars and gift boxes of treats available.

Stopped here for an afternoon coffee and dessert. One of the best coffee/chocolate spots I’ve been to in the SF bay area or New York.Had the Chocoviar coffee and pistachio gelato. The coffee/espresso itself was not particularly notable but the unique thing is the cup is lined with melted chocolate nibs - Grab a spoon to scoop at them while drinking your coffee, it’s a great combo if you’re a dark chocolate lover. See video.The pistachio gelato was also smooth and flavorful — liked it even though I usually don’t prefer pistachio gelatos.

Cute little chocolate place, you can actually taste the difference between the chocolates and gelatos in the place and compare it to any other ice cream centres (you can name any known brand, and that falls flat). The chocolate fountain where you can sit and taste the deliciousness of their products is mind boggling. Kind of felt like i was almost near the willy wonka and chocolate factory. But hey, if they are the stars you aim to achieve, you will atleast reach the heaven.

They say once you’ve had gelato in Italy every where else doesn’t hold up. I took my Buddy from Italy to this spot to test this theory. His first words captured it perfectly: “Gelato is an experience in Italy, all the way from watching the person scooping it to consuming it with friends over conversations”. Venchi gives you just that in the most luxurious way possible. $25 for 2 regulars but so worth it!The chocolate fountain is mesmerizing to look at while chilling on the couches and chatting with friends. Perfect way to start or end an evening!

It was rather crowded here and the line was somewhat slow. The Pistacho Gelato & Azteco (Dark Chocolate Sorbet) was full of flavor.

Love this place! Awesome costumer service and the best ice cream

I found this place by accident gooding to Dr. Martins, I never heard of Venchi and wanted to give it a try.Their ice cream Gelato choices are very good and every flavor leaves you wantIng more. The consistancy, the low sugar level, and the thickness of the ice cream is perfect. I always started putting chocolate pieces on top, though I dont remember when they started doing that.The best part is that it isnt expensive, $6 a person on average depending on your size is enough to keep everyone happy.The store itself has a lot of wonderful item and gifts for people! I would recommend it as a presen, the eat in aspect is good on low traffic days. You can sit and enjoy your ice cream, change up your phone iF you need too and enjoy the chocolate waterfall!Definitely a place I always go to when am in the area.

Venchi has a great selection of Gelato and chocolates. Everything we tried was delicious. I would definitely visit again. For quick bites the Eatly location is great, but the full storefront is quite a nice looking place to visit at least once.

Chocolate is king! Service is greatThe assortment of Chocolates they have available are out of this world

This is my favorite Gelato place ever, we discovered this gelato place in Italy and when I found out they had one in NYC I had to go back.

Got an email saying that free shipping 10$ plusi did order for 107$ but shipping cost 24$ ???i sent an email for costumer service no answer ( it said 24-48 hours max)!!i am very upset i want to offer this gift to my friend anniversarybad experience

Superb, to die for chocolate ice cream. Beautiful store with a wide array of flavors available.

Great store and very friendly staff. I had the hot chocolate and the matcha chocolate both very delicious! The chocolate waterfalls are quite beautiful.

Incredible place for getting chocolates or eat a icecream !!! The chocolate fountain is like Willy Wonka movie !!!

Excellent gelato chain. Good but not great Italian chocolate bars, and comically pricey.

The shop is beautiful. Ice creams are delicious. The house made hazelnut chocolate spread is a must! Girls are super friendly. The only thing I did not like, was a price. I bought 3 peaces of chocolate individual wrapped and it was 6$. My tiramisu ice cream was soft, smooth and yummy. Yes, i would go back for Ice cream and hazelnut/chocolate spread

Gelato in the summer. Hot chocolate in the fall. Chocoviar, cremino and chocolate bar all year long.

10/10 highly recommend checking it out! Simply delicious!! Sick set up inside! Makes you feel like you are in chocolate heaven 😂. Staff is friendly.

Beautiful flavors and rich textures makes Venchi my favorite and first choice for decadent gelato.

Superb!!The staff is very nice.. nice flavors for ice cream.

It is the best ixe cream in nyc. We have been coming to this place every time we come to nyc. It has also a shop in London

The place is beautiful and the ice cream is amazing!! 😍😍 best ice cream I have tried in the US👌🏻👌🏻👌🏻👌🏻😍

Chocolate waterfalls. That’s all you need to know. Sadly, you can’t luxuriate in it. You could, however, partake of their countless varieties of chocolate and gelato. I had always wanted to visit but pre-COVID the lines to this store were crazy. It is after all, Instagram worthy but really, the treats are really yummy, especially the gelati. I particularly liked what the server recommended, which was the pistachio with candied lemon, and the chocolate hazelnut which my nephew had.Go now while there are no lines snaking around the block! (Although the server said there are long lines in the weekends).

Love the gelato and chocolate. The service at night was really great. I had young kids help me when I first visited. The second time was during the day. The service was a bit lacking.

This is one of the best places Ive been to for snacks and sweets the workers are professional and nice, the location is great and the gelato is delicious and creamy. You cant go wrong coming here not even for a date lol

First of all, the colorful interior of this place caught my eye. The taste of gelato was normal and nothing was special. It was little over priced comparing the amount of gelato I got. Honesty, Its a great place to buy gelato, take pictures, and post it on Instagram. There was chocolate fountain too. But I think thats all.

Amazing chocolate. Great service. The wall chocolate fountain is something out of the movies.

I heard about this place from friends and decided to try it. The first thing that immediately impressed me was the interior! Something really new and unbeaten, also the service! Very friendly staff. As it turned out, the place is rich not only in ice cream for every taste, but also they have delicious chocolates. i will definitely come back here until I have tried all the flavors of ice cream.

All staff members were polite and welcoming. The chocolate is so delicious! They make a cute small gift or treat for friends and family. I was able to sit indoors and enjoy my crepe with a scoop of ice cream. I cant wait for my next visit and try a different flavor ice cream :)

Cute decorations, loved the cappuccino and the piedmont gelato.

The ice cream is good here but the experience was not as I was expecting! The guy who was by the counter tonight was like tired and overwhelmed training a new guy! My waiting time was long when nobody but me was waiting to be served. I think because he recognized me as latina he took forever to serve my ice cream .

The smell of chocolate makes me wanna stay there forever!😍♥️

I got the Venezuela chocolate....The staff super friendly....

Must try : Mango

Delicious ice cream and chocolate treats! But the experience itself was so very pleasant and extra special. Daniel made me feel welcomed and he added more joy to my sweet treats! Thank you! Will stop by again!

Ice cream is delicious 💯

Love theri coconut, tiramisu and azteco gelatos!

This is the best night time stop anyone can make in the area! Daniel runs a great store and Julia and Natasha get it done so quickly and professionally. Great customer service and great quality. Will go to this location over any other based on the team!

You can’t escape the smell of this place as you walk by. Inside, you’re greeted by a plethora of gelato flavors and sweet treats, but I decided to keep it simple and go for a single scoop of dark chocolate on a cone. It was rich enough to satisfy my chocolate cravings for the next month. The gentleman behind the counter was quite kind as well, offering samples to try before committing to a flavor. All I can say is I will be back. The quality of this place is undeniable and the service is fantastic.

Very tasty gelatos! A little pricey though, but worth the visit. Flavors seem limited though - they could have more innovative flavors instead of restricting themselves to chocolate and hazelnut for most of them.

Tasty Gelato with diverse flavors

This is LEGIT the best chocolate ice cream you will eat in new York city (probably all of US). The chocolate collection is amazing too.Also tried their crepes which is ASMR as they cook it in front of you. The interiors are gorgeous

Great Italian ice cream place.Line usually goes fast.

Beautiful place but horrible Nutella crepe. The first one I ordered was burnt from inside and when I asked them to change it the server was frustrated and gave a another one without any Nutella.Waste of money!They perfected the beautiful decor could have perfected the food too.

Flavorful! The real gelato!!The attention was super polite and fast.Only thing that I dont consider as a fault from Venchi but the clients is that the tables were pretty dirty.They have trash cans but people left the cups and napkins all over the place...Prices are right and its a very good quality!!!So this is a yes on my list!

The best Gelato spot in town. The space is a bit small, but the ambiance and the flavor packed gelato make it a hit. This place is a bucket list checkoff for all.

Nice ice cream

My very Italian girlfriend said its just like the one in Italy so Im inclined to viewed this was very good.

Good icecream and chocolates. But ridiculously expensive. Not value for money.

Mango ice-cream is amazing. Best I have in NYC

Great place to enjoy real italian gelato. Flavors are natural and ammazing!!!. Highly recommend it. Try the pistachio and hazel nut flavors. If you like fruity flavors get the mango. Simply amazing!!!

What a fun place with chocolate pouring out of the walls and from a faucet behind the counter!

Ah... I am a very exigeant gelato lover.. and this place took my heart away.. after almost 10 years in NYC searching for the best gelato I think I finally found it.. the last title holder was GROM followed closely by AMORINO.. but now Venchi is taking the lead and by far.. I can say with confidence that it’s the closest gelato to the one I had in Italy and other parts of Europe. And please try CREMINO 1878 flavor, you will plan your next visit there right away.

Had their gelato with the chocolate spread. Reasonable price and good quality😋 That drop remained on the cup perfectly.

The place opened 6 days ago. Cute atmosphere! They have many varieties of fine Italian chocolate. In addition, they have gelato and coffee. They have a small sitting area in the back that is surrounded by a chocolate waterfall.

I will never visit here again, even if they offered me a years worth of free gelato. Obviously, the employees act as though they hate doing their jobs. When I visited this location, I expected delicious gelato and friendly professional staff. But what I received instead was very rude, inconsiderate, impolite, unprofessional staff, a long as hell wait line and sloppy, gelato that melted all over my clothes and shoes(I still have the stain on my sneakers and pants that didnt come off even in the wash). For overpriced gelato, I should NOT have to endure such disrespect and mistreatment as a paying customer who just wanted to to treat her children to gelato in the city. It sad that businesses like these are allowed to get away with maltreatment of loyal customers.

The flavor of tiramisu and white chocolate are both yummy! The chocolate fountain is a really cool decoration.

So good and so many flavors. Might be pricey for ice cream but its better than normal ice cream buts its definitely not gonna be hurting your pockets. Its a treat after all. Theres also a waterfall wall to sit next to.

Great selection of excellent chocolates! They even have a chocolate fountain accent wall where the seating is, very cool touch.

This gelato blew my mind and the store is really gorgeous, staff really nice and attentive. Got a handmade waffle cone lined with their dark chocolate sauce (it’s like homemade hot Nutella) with gelato. They have a small seating area at the back and about 4-5 outdoor tables as well. Didn’t have too much of a line when I was there in a Saturday afternoon!

Amazing gelato just like how we remembered in Italy.

We had a great time getting ice cream with our family. OMAR was very patient and helpful in cleaning the seating area for us.Ice cream was delicious!

Try the XV hot chocolate! Rich and delicious! Service was great!

Venchi is one of those places where you’d wanna eat EVERYTHING.First flagship store, they have a wide selection of chocolate. Pistacchio bars are so delicious.Gelato is so creamy and tasty and all their drinks are to die for.Can’t wait to go back!!!

Edited review: this place used to be very modern when it was open. Now it is loosing on its quality. The icecream size is getting much smaller.My original review: A very nice place with a nice chocolate fountain. Tasty ice cream. At first it looked pricey, however the size of a super size ice cream is huge with extra candies on the top. It is clean, it is new, it is very authentic Italian place.

Im not a sweets person but this place may be changing that real quick! The gelato is so flavorful, and actual flavor, not just a bucket of sugar. They have fruit sorbets but its their chocolate/ coffee/ hazelnut inspired ice cream that stole my heart.A regular is two scoops and the gourmet cone for 2 dollars more is chocolate dipped and covered in nuts right before you. These flavors are incredible!They also have pastries and cookies. There is a sitting area towards the back where you feel surrounded by chocolate pouring down the walls (its not chocolate but the illusion is real and please dont touch).A taste of Italy, this place is great to fall into for something sweet and a coffee or maybe both! Enjoy

We got coconut ice cream & chocolate crepes with gelato. Was bit overpriced for the portion of ice cream. But it was really good! 😋😋

Just an amazing place to visit in NYC! Chocolate, Gelato and so much more! Must visit to see America’s largest chocolate waterfall 👀😱 DON’T FORGET TO TRY THEIR “CHOCOCAVIAR COFFEE” just incredible! And so cheap like 4-5$ 😋 // follow for more @kirilligusev 👈🏻

You have to go here for you finest tasting chocolate, you would not be disappointed and the chocolate water fall is just something to see! The lounge could get a little crowed but if you wait a little you would find somewhere to seat, and there are USB charging port underneath the chair s

Great find for delicious Italian gelato and chocolate goodies! Its also a cool place to hang out on nice leather wraparound couch and electric sockets to charge your laptop or phone. Behind the couch is a chocolate waterfall which calms your mind. Love the music too!

The best ice cream in the World!!!! Finally in NYC. Every year I visit London and make sure I have ice cream at Venchi, now I dont have to wait to go to London to have this. I dont know what it is about it but it is definitely the best Ive had. And Ive had ice creams in NYC, LA , Florida , Chicago, Cancun, all over the Caribbean, Paris, Dubai and India but nothing like Venchi. Go for it

Lovely place!Their ice cream is delicious and the service is wonderful.A must go in nyc!

This is a nice find for someone with an icecream sweet tooth. What is even better for those in the know, is the fact that they serve gelato, the more sophisticated cousin of regular churned goodness. Their flavors are explorative but also cover the basics, such as plain vanilla, chocolate, etc. The place has a European flavor beyond the bite, from decor to seating and display of its many Italian crafted chocolates that pad the walls. It is not the pricyest but it isnt cheap. Also it is just diagonal from the union square park so not a bad option for a companion on your stroll through the park.

A fancy place for shakes and gelatto..

Welcome to willy wonka chocolate factory~

If you are a chocaholic this place is your jam. I went there to have a gelato and I saw millions of chocolate, a chocolate waterfall and a fantastic chocolate-oriented decor. For my gelato, I chose the white chocolate with salted nuts and coconut. I wasnt impressed by the white chocolate but the coconut is simply perfect. Next time I will by some chocolate and try other gelato flavors. Highly recommend, especially if you are strolling Union Square and need something cold and sweet.

The chocolate coffee combination is an absolute delight.

Speechless!Just wanna live there, Best chocolate shop ever, fantastic 🤩Here are my favorite ice cream “ gelato “🍧 and Always remember, anytime is a good time for ice cream!

Their chocolate jar is out of this world. it worths every penny you pay for it.Also, very delicious ice creams.

Huge selection of gourmet chocolates but with subpar service. The queue line overcrowded the shopping area and reached out to the seating area. The store staff also profiled customers while giving away free samples and dis not provise all customers with free samples. Not a welcoming place for all people.

Nice and spacious. Food was good. Music was really loud but good atmosphere

Excellent customer service, beautiful place to spend quality time, one of the best ice cream I have ever eaten!

Expensive but great tasting ice-cream and gelato. Various flavours.

I ordered whip cream on my hot chocolate but couldn’t even taste it, avoid this option or your money will surely be wasted.The drink was too small and overpriced, felt like I was making a chocolate purchase at Hershey’s in the middle of a heist.Chocolate was a bit bitter when compared to other similar shops, based on flavor and cost not a place I would give props thus omitted from my list of chocolate stops.

Really beautiful place - there are tasty drinks on the menu, and I got to try one the shakes and a hot chocolate, both go which were delicious.

Anthony and Daniel were amazing. One of the best ice cream that ever had

Love all Venchi products and this shop is beautiful. However, I will probably shop at Eataly for my Venchi products next time as the cashier was looking for a tip even though I was just paying for my chocolate and no service had been received!! Very strange and very greedy. I think its natural to offer a tip if you are drinking coffee or eating ice cream in the shop, but not if the person is only acting as a cashier! Giving three stars as products and shop decor are lovely.

Oh my God, this place is heaven ! Ice Cream, coffee, chocolate, everything is delicious.

Incredible sweets straight from Italy. They taste just the same, albeit pricier. Great selection here too. A gorgeous shop with nice seating towards the back. Did I almost forget to mention theres chocolate streaming from the ceiling where the seating is?!

The ice cream is perfect and amazing here and daniel is the best he helped us and was so friendly:)

Fernanda the store manager has really helped me in my choices, made my experince very easy, and really made me feel welcomed. Its best chocolate in the world!

The best ice cream/ chocolate in the city...

8 bucks for 4 ounces of cold hot chocolate.

Heaven on Earth. The best Chocolates in New York.

The fluff is what attracted me to this place. The colorful displays and the flowing chocolate on tap, its beautiful and almost theatrical in a way, but dont let that fool you, this is greatly overpriced, its the stuff that got me paused as the taste of the products of interest were mediocre and have been found wanting....perhaps, to the exception of my delicious crêpe.

Amazing place. Death by chocolate👌🙉

Love the chocolate fountain wall in the store, very appealing as you wait in line. The gelato is very good, the consistency is perfect. The cone is also very good. Happy with my stop here. A bit pricey though.

Absolutely fantastic gelato. Get the cremino flavor! Its out of this world. If you see Anthony or Omar there tell them I sent you. Very nice people, cool vibe and amazingggg gelato!!