Absolutely artistic and delicious🇨🇭🍫chocolate!! 😋😍 they have such a great collection, variety of flavors, and very beautiful pre- packaged boxes for gifts!The staff was very professional, kind and helpful! 🙌 They invited us to try the new flavors to help us decide our favorites before buying. They sell the chocolate by pound. My favorite was the white chocolate with pistachio and dried fruit.

Delicate and delicious chocolate, you never know what the next one will taste and what surprises it will bring.

Just received my Tartufi order. A must if a coconut lover. Im glad to hear your coming to the West Coast.

Really good variety of chocolates. The milk chocolate bars are a must have.

Everything I tried was delicious! High quality chocolate with a variety of flavors. The shop was quiet busy during the holiday season so there weren’t any staff members on the floor, they were all behind the counter. But the customers was still wonderful. I even got to sample some things.

Really the best chocolate place around the area in my mind. Friendly services and various chocolate items. Professional and high-quality. Good for gifts.

My husband brings me these incredibly delicious candies all the time. Today I decided to buy candies on my own. Upon entering the store , the very welcoming guy offered us a sample. I, however , went straight to the truffle counter. The sales person asked me what I would like. I knew that I wanted only truffles since I find them the best to my liking.I asked some questions about truffles but the person working with me seemed uninterested, dismissive and almost as I was taking her time. I politely ( to my knowledge) called her out on her “ eye rolling “ to which she seemed to responded well and slightly changed her attitude.I am quite shocked for this sales person whole demeanor in that kind of happy place with that kind of high quality sweet art work .I hope that calling out her on her “ eye rolling” would send a message to her that a job is not a burden but privilege and we all must take a pride in no matter what we do.

Cant believe my favorite chocolatier from Switzerland has opened a store in Manhattan! Love their liquor truffles and their assorted chocolate bars. In chocolate heaven! Must try for anyone who loves Swiss chocolate and trust me, this leaves Lindt far behind.

This is my third time shopping here. I love their chocolates but the prices are ridiculously high. Today, there was only staff handling everything, she was doing BOTH samples and checkout. I waited at least 15 minutes to buy a couple items.

So good, there’s nothing left to see or take pictures of oops

Delicious but does not justify the price. Lindt tastes better.

12/2/20, Walking by Laderach and saw the HUGE pieces of bark chocolates, I mean HUGE pieces!! and quiet a variety! When I ask the price and was told $:40 a pound, my curiosity abounds for the taste of $ 40. a pound chocolates. Maybe they sell quarter pounds!!! Ill try for New Years 2021!!! YaEH!!

Yummy chocolate and they have such great varieties, Not too pricey.

Just a fabulous shop with great selection. 👍

Delicious chocolates especially the hazelnut chocolate bark. Lots of varieties to choose from. Scrumptious!

The best chocolate Ive ever had my favorite is the Blond Caramel bar. I recently tried their strawberry popcorn and it did not disappoint. The staff is friendly especially the guy who offers samples (didnt get his name). If youre around definitely stop by.

Literally the best chocolate Ive ever had! Laderach is a Swiss chocolatier who is now finally in NYC! They have a huge 5th Ave location which is their Flagship store.They sell chocolate in the most interesting way. They come in flat slabs and when you pick the flavor you want they break off a piece and weigh it for you. So they are selling it by the pound but you can buy whatever quantity you want.I absolutely love the white chocolate one with raspberries and the milk chocolate with caramelized almonds. You will go back 4 times in a week (Im guilty of this lol)!IG-traveleen_gurl

Delicious chocolate if bought fresh from the counter, but buyer beware if you are buying one of their bars or not from the counter. I bought their blond caramel bar at almost $7 and it was old. Not very good. So only buy what you can see would be my advice.

Located Iin Soho near great shopping area. Cozy ,classy hotel ,even saw some celebs

The chocolate is really good quality. The lady who was putting the chocolate to the shelf was very helpful but not the people at the check out. They were not very professional and didn’t offer me any samples.

I wanted to treat myself to a posh chocolate experiences......I so got my wish filled going here! The smell alone would make any chocolate lover go mad. The cashiers were sweet,young sprites; they were very helpful. I have a new love in my life: Läderach. The giant, white chocolate balls are just divine 💕xxx

Amazing chocolate. You can go crazy and get out of hand buying stuff in this place. The staff is super friendly too.

Best 🇨🇭 Chocolate from Switzerland Ive experienced Ever, anywhere, now available with US locations!!!

This was the BEST CHOCOLATE IVE EVER HAD. They let you taste whatever you are interested and the staff is as sweet at the chocolate ☺. 10/10 This will be our family tradition every time we visit New York, you can taste the quality right down to the last crumb of chocolatey loveliness.

The employees don’t wear masks here. So be careful - don’t buy the loose chocolates in the display case for hygiene reasons, as there is no barrier between the employees and the chocolates.I went today, July 2, around 12pm, saw 1 female and 1 male employee and neither were wearing masks. I asked them why they weren’t, and the female employee said they weren’t asked to wear masks, so it’s up to them if they want to. (Their own sign, taped to the door, says that they wear masks). Considering that they have a whole display case of loose chocolates, and I even heard someone coughing, I feel like this is a big deal. To put it in context, Bloomingdales (which is next door), asks everyone entering to wear a mask; the vast majority of New Yorkers wear masks even outdoors. They’re priced as a luxury chocolatier (which is fine as they taste great), but their cavalier attitude about hygiene is a huge turn off. I’ve bought plenty of their chocolates in the past, but I doubt I’ll be going back.

Omggggggg....what a discovery. Definitely the place to go for Valentine’s Day..succulent chocolate that melted in my mouth. Keep in mind I’m not a chocolate lover. 🥰

Best chocolate ever!! Service was very nice, these people came in without a mask and instead of kicking them out they gave them a mask and gave them samplers of what they wanted. The chocolate is amazing, the regular truffle is so buttery and heavenly. There are chocolates through orange bark to mint truffles. Swiss chocolate. Would 100 recommend it for adults for families not as much. Overall amazing place.

Best chocolate I ever had! ❤️

This chocolate is delicious!!!! And the staff is helpful !Jasmine was so welcoming friendly and helpful! She helped us choose certain chocolates for our pallets and explained the different flavors they had.

Let’s talk about how professional and friendly the staffs are, very helpful and non judgmental. The chocolates are to die for, even non chocolate lovers will love it here. Variety, Variety ❤️

First time I purchased this chocolate at American dream mall. I had to buy more.. very tasty. Just, if all products in the shelves had price on, I could shop easier.

Delicious dark chocolate ...who am I kidding ...everything looks fantastic .Orange peel dark chocolate bits are my favorite ..20 different choices of dark and milk chocolate flats mixed with various combinations of unusual creation. Yum yum.

I had an experience with a young lady by the name of jasmine and I will never forget it she is so kind and very intricate with detailed with the chocolate I will never stop eating it because of her❤️❤️❤️

Awesome chocolate but little bit expansive

Tracy, helped me when I went into Laderach to buy a gift. She was knowledgeable, helpful, & friendly. It was crowded (most likely due to last minute Christmas shoppers like me), but was clean & had lots of fine chocolates. Tracy was excellent!

Let me start of by saying customer service is the key to have certain type of customers like myself (a true New Yorker at HEART) come back again and again. MY FAVORITE is the choco flakes the chocolate is delicate and mouth-watering . I had such a rich an inspiring experience with a young lady named jasmine (I hope I am spelling it right) she was super knowledgeable about the product I was stunned and impressed. Applause to her !!! She took her time with me and my order Next time Im coming straight to Jasmine ! Thank you Laderach for having such bomb staff as Ms.Jasmine !! Will see you guys soon for sure!

Chocolate my favorite.

The taste of the chocolate is ridiculously good. A bit pricey at $40 per lb. I had the milk chocolate with almonds. Management should pay a bit more attention to service that was just okay as they could also use some more knowledge and care like you would find at a Neuhaus store - but the product is fantastic.

Best delicious chocolate 🍫 😋, but plz it would be easier to shop when u see price tag on products..its embarrassing to keep asking every now nd then for prices...

I discovered this place when I was in Switzerland. Let me tell you this was the best chocolate I have ever had. So happy they have an NYC location.

The best chocolate store in NYC! I love everything l bought there. Nice and friendly store clerk. Highly recommended for chocolate lovers.

I came into this store looking for a caramel apple and did not find one here. But the 2 ladies that helped me out were so friendly and nice that I ended up buying some chocolate from them! Not only did they have GREAT CUSTOMER service skills they were helpful and actually cared to helped me!!!! & that is why I bought the chocolate even tho I’m still looking for my caramel apple. Great chocolate

Sad state of mind. I walk in and was greeted by a female member, who looked like she slept in her uniform. The white shirt barely fit her figure as well as the pants. As far as chocolate knowledge. The only explanation was its from Switzerland. Unfortunately, no social distancing was practiced in this store. To many people roaming around. I believe a manager, who should have controlled all these infractions was non existent.Let alone no one was wearing glovesAnd all masks were worn incorrectly.At, this point I walked out. Tried once again. Chocolate slabs in windows on shelves with no protective features/ barriers, or anything other than air between the chocolate and the counter. So much for pandemic prevention.

Such delicious chocolate and great customer service! I tried their Snacking Almond Milk chocolates, and I will definitely be coming back to buy more.

We were searching for a little sweet pick me up after touring Central Park on a rainy day. We first went to Macaroon Cafe & experience terrible service, we didn’t even get anything. Right around the corner we saw this place and the lady who helped us really turned around our spirits. The chocolate was amazing and she was such a sweet lady! We will be visiting this location again! Thank you!

I love Laderach, my 1st order from NYC was so disappointing..I received broken bunnies. Switzerland has never sent me anything broken!

Best customer service in NY, Amazing chocolate

This place is amazing. They are so nice and they offered if you want to try something new. Very patient.

I moved to the US from Switzerland and was beyond excited to discover that my favorite chocolate is available here. I would personally recommend any box of assorted pralines or plain milk chocolate, but really nothing can ever go wrong when youre getting your chocolate from Laederach:)

Let me start by telling you all that this chocolate place gives free samples of their very delicious chocolate! They are generous. I had already tasted two pieces when the sales person offered the third, in response to my question about what it tasted like.Also, keep in mind that Läderach is not in Bloomberg. Its a separate small place that can be entered from the street, without having to go inside any big store.I visited Läderach twice, in both times I was welcomed nicely. But for my first visit, I would give four stars because I was upset that the sales person tidied up her hair a few times, while handling my order, which I considered a bit gross.This time I liked it better, because the whole experience was perfect!The taste of chocolate is very fresh and delicious. Expensive, yes, but worth it. For a long while, I lost interest in buying chocolate, because it all felt a bit stale, but Läderach brought back the love of chocolate to me.

The Best Chocolate ever. Totally worth the price and the calories. And very nice and helpful people working there.

Good store experience. Chocolates and barks are extremely expensive, not really worth that much.Chocolate quality is good but truffle and bon bon making techniques are not great. Theyre good for quality of chocolate but not as a chocolatier.

First time in the store but not last, the chocolate tasted amazing and the staff was so friendly, I have been helped by madji she was so nice and helpful. She was very sweet and very knowledgeable. because of her i had brought so much chocolate and some i had never tasted before.

The best in NYC.Flown in from Switzerland.Fresh and delicious.Real dark chocolate

I wish I had all the money in the world😭Very tasty chocolate and very nice staff.I have been here few times and want to keep coming back, very pricey but very delish!!!

I was in Switzerland a few years ago and in the big cities, Laderach can be found dotting downtown areas. I love their chocolates, especially their florentines. Im so glad theyve opened up a location in NYC!!The selection is mostly the same as their Swiss shops and everything is shipped from Switzerland.Im always excited to buy chocolate bark by weight from Laderach.

10 East Mount Sinai Nurses are so thankful for all the delicious chocolate you gave us! Appreciate your generosity! You really brightened up our day!

The prices are outlandish. I was wondering whether they were selling gold or chocolate. Ridiculous.

I posted an IG photo when I saw the store open, because it looked so amazing...and one of my friends fell in love used them for her companys corporate gifts, and we received one! I just made my own first purchase and tried a sample of the white with pistachio, almond (I think) and Orange...simply incredible.

Best chocolate in the world now finally available outside Switzerland!

So I am pregnant and got a craving today for some chocolate. I always wanted to try this location as it looks really delicious. The price was redicously high and the front lady rolls her eyes if you ask to try a sample. I got a very small dark chocolate (which ended up being too sweet) for almost 11$. I wanted to try it before purchasing but I had already asked for a sample from the white one and got the rolling eyes so I didn’t want to get it twice!

I used to go out of my way to book European connecting flights through Zurich Airport so I could buy Laderach. NY shop appears to be 30% or so more expensive than the Swiss shops and the people who work in the NY shop arent very nice. Let it be a testament to how good this chocolate is that I dont care. Its simply the best in the world, at any price.

Let me start off saying that Laderach makes the best chocolates in the world! I visited Switzerland last year and it was love at first bite! I have been shipping their chocolates ever since. Needless to say when we were told that a store opened up in NYC we rushed the very same day to get our fill of deliciousness. The only reason for 2 less stars is that the pricing in NYC is 50% more than in Switzerland. I think its really steep to pay 11.90$ for 0.25 pounds of chocolate! In fact its cheaper getting it shipped from Switzerland. Nevertheless its awesome to have a local store I can go to every now and then.Update - Went back today and was pleasantly surprised that the prices have been reduced. Thank you for listening to your customers so promptly! I will be stopping by everytime I visit the city.

Simply the best chocolate around.

Delicious. Not cheap but worth it. If you like Hershey’s chocolate, don’t bother. But if you want to see chocolate at the top of the art form, then this is the place for you.

Overcrowded but really great cbocolate

Omg expensive but also omg good.

The Best chocolate ever! Especially the chocolate creation of Chocolate Master Elias Laderach that makes it more popular and surely unforgettable experience in every bite of it.

So excited to welcome Laderach to NYC. I have enjoyed it only in Switzerland so far & cant wait to try the new shop here in NYC!BEST CHOCOLATE EVER *****

A African American female clerk shows her despised attitude out of no reason when serving me picking up chocolates. Also the clerk said its $12 for 6 pieces of chocolates, but it turns out almost $20 when checking out.

Super friendly and knowledgable staff - I found the perfect gift for my wife!The chocolate is amazing!!

This is my favorite chocolate in the world so far, I live in NYC and Milan, and I travel to Switzerland often by train stopping in Bern or Lugano ONLY to buy this chocolate. I went even to visit the original factory and the museum.I give only 3 stars due to the price that is really too expensive. It’s double what I pay in Switzerland, It almost insulting to people who would love to try it. And even if you can afford it , it doesn’t mean you want to be ripped off . It’s cheaper to buy it online. Second reason is the thickness of the sheets of chocolate . In nyc the average of the chocolate sheet is a little thicker than the one I buy in Switzerland so you end up with more weight and paying even more crazy price. The corn flakes one I had was too thick and the flakes were all broken small pieces lost in too much chocolate while the one I buy in Bern has a perfect balance between chocolate and the whole flakes you see on the surface. I mean , I am a fan and I love it but don’t take advantage of addicted people! ;-)

Best chocolate in town, Switzerland sweet in NYC

Theyre open with wooden barrier.

This is the best chocolate I ever had 👌

Its a shrine to all good things chocolate, a thing a beauty really.

A must go in NY!!!

Oh. My! GOD!!!

Delicious and spectacular dark chocolate !!!

Im so surprised!I had never eaten such delicious chocolates until I went to Switzerland, bought some gifts for my return to USA Everyone loved! When I got the email that had a new store in NYC, Im so happy and thought it would be the solution for some Christmas gifts. He had planned to go on Thursday (19) to do my shopping, but with these viewsm scared !!!!So you see would have been better to order from Switzerland !!!!What a pity :(

Wonderful, very good to be able to speak french with one of your salesmen smiling and welcoming. Of course the chocolate is very good, the only rating decreasing a star is at the level of your prices. Your company should review / reconsider its pricing policy for a little extravagant even for New York. Excellence does not necessarily equate to the price of excellent products in Europe.Wondeful choices.