Dope, ethnically diverse staff with great energy who are extremely helpful. They bring great professionalism and serve their customers well. The store itself is basically Disneyland for Leica nerdsβ¦ and Iβm a Leica nerd π€·π½ββοΈ What more could ya want?
Great place! Everyone is nice and welcoming. 5 stars!
Super knowledgeable and helpful staff.
I found two Serie VI filters for my Leicaflex Standard Mark IIs 50mm Summicron Mark I. VERY nice personnel in the store who know not only the new Leicas, but also the used ones on premise. I was even able to try a Leica M-A with the 50mm APO while there. Highly recommend a visit there!
Helpful store associates
Visited here several times and Michael is always nice helping out. But sometimes I do doubt the design of Leica cameras. Why do we need to buy so many accessories just to better grasp the camera?
Having my M9P repaired at the store. Very helpful staffοΌ
Beautiful store, very courteous and knowledgeable staff. They helped me with a specific need I had, and advised on a few other place that I could try for more options. Looking forward to the next time we get to visit!
Everything is out of stock here. You want a case for your camera? No, you have to wait for two weeks. You want the batteries? No, they are sold out! Dont even bother to come here. What a waste of time. Do yourself a favor. Shop online!
Incredible customer service! I was in NY on vacation when my M8 battery died (and me with no charger). I took it in and Craig not only charged it for me, but lent me a battery for the day (so I didnβt need to wait around) and even charged up a spare just in case.
Wow what can I say.It took me about a year to settle on a camera. The help at the store was very helpful and supportive along the way!!I recommend the test drive program
Called in to place an order for a Q2 and SL2.I was so thankful to have Ulas help. He was knowledgeable and kept me in the loop via e-mail as to shipping dates and stock availabilities. All of his estimates on timeframe were correct.Id like to think it was his help along with going through with my local Leica branch that got me the Q2 and SL2 when every other vendor has had them heavily backordered.
Leica dont seem to have a great email answering process for enquiries to their website. I wrote twice with two questions about the possible purchase of an M10 and lenses and both emails went unanswered. Great cameras not so great client service.Since writing this I called the store and spoke to a great service orientated member of staff called Elliot. He was helpful and able to answer my questions AND thanks to some quick thinking on his part he got me an M10 in the colour I was looking for. Timing is everything and Elliot is a star. Thanks!
Walked in on my way to the Apple Store to pick up a strap for my Leica. They were all behind glass I looked for a while wanted to try a few. One salesperson is telling a woman that Leica is only known for its manual cameras but she obviously is looking for something automatic (good job). We wait and wait an employee asks a person that just walked in if they needed help. We walked out and bought my stuff online. Good job.
These guys are helpful and nice! Got me an M from here. Thanks!
I live in a small town, so a stop here is a pilgrimage of sorts. I came to NYC to pick up a couple of M lenses including a Noctilux. Craig was super helpful and got me coached up with this touchy f/0.95 lens. After leaving, I realized that I left my hot shoe cover on the counter. I called back to the store and Craig ran on foot down Broadway to catch me in my Uber to give it to me. Unbelievable customer service! Thank you!
Amazing store for the art of photography! Beautiful, classic, well designed and truly drool worthy camera equipment.
If you want to see and try a Leica camera before buying, this is a good place to start. Knowledgeable staff can help explain the features of the cameras so you can make the best choice. Be sure to check out the used camera section, books and magazines.
Nice selection. Some great photos.
Excellent customer service was not put off to the side staff answered all questions I had.I would definitely recommend.
Fantastic experience, very professional advice, everything in stock. Thank you Craig!
Craig was excellent in helping me with the camera and accessories!
Great staffs, if you are a leica fan, must go.
Great service. The men inside are very knowledgeable and will steer you understand the right direction.
I live in the neighborhood and Ive been to this store twice hoping to learn more about the product and store services but both times have been completely ignored. first time at least there were other clients, today i went early and i was literally the only customer. I looked at their products for 5 min wile staff joked around with each other. Maybe there is a rule not to say hello to customers unless they say hello first.
I find the guys in the store to be patient, helpful and very knowledgeable. They give good phone as well.
Salesman was helpful and answered all my questions lovely store
I managed to find TWO Serie VI filters for my Leicaflex Standard Mark IIs 50mm Summicron Mark I. VERY nice personnel in the store who know not only the new Leicas, but also the used ones on premise. I was even able to try a Leica M-A with the 50mm APO while there. Highly recommend a visit there, and you never know if they have the oddball filter you may need.
If you love photography this store display objects of art. Staff is helpful.
Always a friendly face and atmosphere.
Stopped in today to pick up an accessory for my new camera. Staff was super helpful and tweaked the settings on my camera.
Nice small store full of classic cameras
Professional service and attention!
Recently purchased a LeicaQ, the staff was very helpful.
Super helpful and informative on a more complex camera upgrade
I went at 6:40 and they were already closed with no sign on the door. Theyre supposed to be open until sevenβ¦
Exceptional customer service and fantastic Leica products.
Helpful staff and well designed store.
Love the service here
Not bad
Good to check out the expensive cameras
Bad experience here
Epic
I own a monochrome Leica and a Leica SL. I went twice to this Leica store to order accessories. Both times when I came back to pick up my order. They had forgotten to order it.The sellers seem to be really pretentious. I had the impression that they did not want to serve me.Once I put them in a Leica adapter - Fujifilm that I did not use. When I came back he claimed to have no trace of my adapter.Really the worst Leica store I have visited
Small brand store just to visit, as camera prices are surreal
For those who can afford a Leica, this is the place.