Du
Dugas Auto Repair
833 Center St, New Iberia, LA 70560, United States
Comments
Re
Review №1

Great job good service would tell others about the service

Da
Review №2

They were not able to answer my questions or give me any price range on the problem I called them about. They also charge for estimates if you decide to leave after the estimate. Highly inflexible and money driven

Ch
Review №3

I recieved same day service. Employees very helpful and friendly.They are my go to place for auto repairs. I highly recommend them.

Mi
Review №4

Just left there because I had minor issue with my car.Mr Larry was so nice and so honest with me I really like that

Ra
Review №5

We came in when our car broke down, they looked at it right away and got the parts immediately. Super happy to have found them, highly recommend to others--great mechanics great service and price.

Da
Review №6

Great place and very professional.

Je
Review №7

Food doesnt taste that good anymore...my husband and I both had a rack of rids..they barely had any meat..mash potatoes were loose Mac and cheese was dry..i had to ask for more cheese sauce ...now as I set there...to my right were kids screaming and running pass my table every 30 seconds..rhe drinks were on point..i would go back just for the drinks..the bartender was really nice

ru
Review №8

They took amazing care of me and my truck is running great again

Jo
Review №9

Went to Dugas for a brake job for my sons car. Service was fast and exceptional.Staff was very friendly.Would highly recommend to any needing auto repair in New Iberia.

Br
Review №10

Fast and affordable 👌

Ka
Review №11

Friendly, efficient, trustworthy, and reasonable. Pretty hard to find that in a repair shop.

Ma
Review №12

Guaranteed the repair. I am very satisfied with the repair to my 2004 Ford Escape AC system👍🏾

Jo
Review №13

Good job helpful service!

Am
Review №14

Awesome customer service and great work! I love how the mechanic showed before pictures while taking me under my car matched the pictures.

St
Review №15

100% helpful

Ro
Review №16

These guys are awesome! Probably the nicest people Ive had the pleasure of meeting at a car repair shop. The mechanics were very professional. Shirts tucked in and polite. The shop itself was well organized and clean. They were super busy and were still able to get to my car very quickly. My car is fixed and at a very fair price! Thank Mr Larry for the hard work!

Br
Review №17

Best place in New Iberia to get your vehicles repaired. The staff is friendly and will be truthful.

Ro
Review №18

Only trust dugas with your car. Very hard working honest people

Br
Review №19

Very professional and experienced

Ju
Review №20

They did excellent work, finished quickly and at a decent price...

Ke
Review №21

Great service

Ta
Review №22

Excellent serviceMechanics along with the owner know wjat tjey are doing. Their prices are very reasonable.

Zo
Review №23

Great service!!

Bo
Review №24

Larry is always straight forward and honest. I cant recommend a better place if you want a hood honest mechanic.

La
Review №25

Great people

Ra
Review №26

Great place to do business

Se
Review №27

He do a real good job 👍🏾

St
Review №28

Awesome Repair Shop, I had to have my car towed to them and the whole process was easy as could be and they waited 10min after the shop was closed for me to come grab my car. Fair price and very nice people. Defiantly recommend going here.

Ba
Review №29

Great honest hardworking fair service. only fixes what needs to be fixed.

Ca
Review №30

The people were nice, sounded like they knew what they were talking about, but it doesnt seem like anything in my car got fixed. I described the issues I was having with my car beforehand, and none of it got fixed. We had an expensive bill for what seemed like nothing was done at all. It just got worse. I hate giving reviews, especially poor ones, but Im very disappointed and angry about this. I could easily get into an accident because of these problems and I almost have. I just figured I would have the problems that I listed down fixed and they would look into what was wrong. Instead, I just feel like Ive gotten ripped off in the end.Be wary, Im not the only one who has had issues like this here.

Sa
Review №31

Awesome mechanic shop!! The best mechanics work here. Very professional and friendly staff. They are very honest

ti
Review №32

Called them Monday morning asking if they could replace my windshield wiper motor that went out over the weekend, explained I had to go out of town Wednesday for my daughters spina bifida apt in new Orleans. also I have an extended warranty. lady told me they could get everything done by Tuesday. ok awesome. Driving from New Iberia to new Orleans Louisiana without windshield wipers is not wise at all. I told her i would bring my vehicle in after I ran a quick errand, called back around 1130, spoke with a man, told them I was still coming, was running behind schedule, would drop off my vehicle in about 10 minutes. well he asked what I needed done, went over everything again, he gets really annoyed saying well he doesnt know when they couldnt get to it, and how when you want other people to pay for your repairs your on their time not yours ummm excuse me??? I dont want other people to pay for my repairs I was using my extended warranty that I paid $2,000 to get when I purchased my vehicle last year. He laughed, I said never mind sir I will find someone else. I did find another company who was more than willing to help me out quickly due to my situation. The new company also informed me Dugas has been in business for 50 years but recently got a new owner, that he has received several customers going to him complaining about the rudeness and unprofessionalism of the new owners.BEWARE they may be great mechanics, I dont know they didnt work on my vehicle, but they are extremely rude and obviously do not care about people.

Am
Review №33

I trust these mechanics! They are very knowledgeable at what they do. I wouldnt imagine going anywhere else.

An
Review №34

I had a wiper problem and thought it was the wiper motor, an elderly man came out to look at the wipers and the problem was a bolt that came loose, he tightened it and did not charge me a thing. Very nice man.

Du
Review №35

This place seem to be a good honest facility. I went in to have a leaky radiator fixed or replaced and a day after I left the shop to use my car it overheated and it leaked worse than it did before I put it in the shop. The employees are nice. Just beware when going to this shop and leaving to whomever it may concern.

Ka
Review №36

The best place to get your car fixed! I highly recommend this company!

ba
Review №37

But he uses cheap parts he is not respectful at all, very rude he also fixed things that I asked him to wait on, things that werent important, catches attitudes with me constantly when I asked questions about my truck and tried selling me his daughters car instead of fixing my truck

As
Review №38

With the recent bad weather my windshield wiper motor went out while driving i called dugas and tbe were willing to look at it on the spot and went above and beyond by calling the next day to ensure all was well

Co
Review №39

Was not honest.

Pa
Review №40

A lil pricy but you get what you pay for in Dugas being Best Auto Repair shop around New Iberia

La
Review №41

I would not recommend these people while they are nice their work Isnt worth the money anymore

Mi
Review №42

Fair on price and repaired oil leak great service 1rst time my truck has been to a shop i do my own repairs but this one required a lift to repair would bring back if need repairs i couldnt do

Me
Review №43

Friendly staff. They anwered all questions asked and even called and texted about updates on our car.

Hu
Review №44

Horrible experience ruined rear yoke on my driveshaft had to get a driveline shop to repair it

Wa
Review №45

Very honest

Ja
Review №46

Customer service very good

Te
Review №47

Always good and honest

Ph
Review №48

Good quality things

Ja
Review №49

Great service and an honest business.

Ch
Review №50

Always great service.

Co
Review №51

Good honest service

Ai
Review №52

When you absolutely have to have your car fix right bring it to Dugas Auto Repair ask for Robert tell him airheadjr sent you.

Jo
Review №53

Nice work.

Br
Review №54

Just asked him a question

Ra
Review №55

Honest and timely

Ge
Review №56

Best

Information
56 Comments
4.4 Rating
  • Address:833 Center St, New Iberia, LA 70560, United States
  • Site:http://dugasautorepairinc.com/
  • Phone:+1 337-369-6482
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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