My Ray Ban sunglasses needed a screw to hold the lense in as it had fallen out. The friendly team at Eye Boutique fixed the frame same day, checked everything else, and then didn’t charge me! That just doesn’t happen anymore in today’s world. I’m newer to the area, and have found my future eye care provider when I need it!

Love love this place! I have tried going to many different eye stores and I finally found one that is great all around. Greasy selection of brand name glasses. Staff and eye doctor is great with helping you with what your looking for and finding the perfect pair of contacts for you. Glad i found a place to go every time.

I stopped by the Eye Boutique today to have a screw replaced on my prescription glasses. I ran a few errands & swung back to pick them up. Perfect! They replaced & said there was no charge. I did tip the young lady. I believe I will try this place when I am ready to replace my glasses. So far extremely pleased with their service.

I scheduled an eye exam for the first time at the Naperville location and from the first call to the ordering of the glasses Dr. Spevacak was very professional and listened to my concerns, the staff Ganesa, Joy and Mia were fantastic in helping me get my contacts and glasses ordered very friendly and welcoming. I will continue to go to this location truly kind and professional real peopleThank you Eye Boutique

They charge a $50 “contact fitting” fee without informing that I would have to pay extra. Since I told them that I may not get contacts, I’m pretty frustrated that I’m down 50 bucks without knowing I would be charged. Also, I was fitted last year and apparently payed then too.*Edit - the management team never reached out.

Excellent service and provides detailed information of the tests.

My screw came out of my glasses and phone showed me the Eye Boutique was close by. I went and was greeted by Taylor. She was very nice and took care of me. This may be a place to think about when I need to get more glasses in the future. Thank you Taylor. Very nice meeting you.

Turns out this is the worst eye boutique ever .customer service is the worst in the country. No doubt stay out !!! This place sucks and so do the help.

Knowledgeable and friendly staff. I am always able to get an appointment for myself and my children when needed. Attentive and helpful when choosing glasses.

I recently went to Eye Boutique because my my previous eye doctor couldnt book an appointment for me in a timely manner. Im very glad because my experience at Eye Boutique was far superior than my usual eye place. The doctor was friendly, professional and I now have the best prescription Ive ever had for eyeglasses. The office staff was friendly and knowledgeable. This will be my first choice for all future eye appointments.

Knowledgeable and personable staff who are attentive to you and your eyecare needs. All my questions were answered politely and patiently and I would not hesitate to return in the future. Great selection of eyewear to choose from and wont break the bank either. Exceptional problem solving skills also!

I give this place 5 stars. Everytime I come in I am treated so nicely. They are a fun bunch who work there. They are so personable with the clients who walk in. They are so helpful and wanting to engage with u while u pick out ur frames. My eye doctor there is amazing. She is very professional...likes to joke around. U can tell she cares about her patients needs. She is always smiling...never caught her on a bad day. She is very friendly. Best Eye Doctor ever.

This place is Ill-prepared and a complete joke. They’ve got terrible customer service and did a horrible job “repairing” my wife’s glasses. Don’t waste your time or money here.

The doctor at this center was very good, but their delivery of glasses is very poor and below standard. They dont take responsibility of any defects in your new glasses. They do take a return and try to provide a replacement, but that process again takes 2 weeks. Because of this my wife has to return back to India without her glasses. They do not offer a refund for it, even if you are not able to take the delivery for a fault at their side.Update: They have delivered my wifes glass 10 hours before her flight to India. She was finally happy that she could wear her new glass. I am updating this review to 4 stars.

Excellent Doctor - very detailed tests and nice explanation. Strong recommendation.

Everyone here is so nice. They really take the time to go over you coverage, explain what lenses work best for your prescription and help you pick out the best frames. I will 100% recommend Eye Boutique.

Update: 7/18/19 - updated my ratings from 2 to 5. Its all about customer service. What differentiates retail is not the product they carry but all boils to CRM -- customer relations. I got my glassses back and was provided detailed explanation around the delay, which I understand, they also added protection on my purchase for the inconvenience.I would have loved to give this store 5 star since they have great glass collections and the staff are really helpful. At the same time I really disappointed in the order processing time. Have been waiting for my glasses for 3 weeks. I specifically requested to expedite since I had to travel but today was informed it will take another 3 business days.

Wonderfull staff, and quick service! I ran out of contacts, so I set up an appointment. They were able to accommodate my schedule for an appointment on short notice, and my contacts were in within less than a week. Only place I will go for an eye exam, contacts and my glasses!

The two assistants were very helpful and knowledgeable; were able to find just the right looking glasses for my daughter and we were in and out of there real quickly. Huge selection of glasses so thought it would take forever!

I have been coming to this location for 17 years, and they have always been wonderful to both my daughter and me. I moved further away 11 years ago and made the mistake of going to a Lens Crafters that was closer. After a few months of nonsense surrounding a simple lens prescription, it was definitely worth the extra drive to go back to Eye Boutique in Naperville.

The staff at the Eye Boutique in Naperville are very professional, knowledgeable and most of all friendly. I was very pleased with the service I received and I haven’t even received my 2pair of glasses yet !!! I highly recommend the Eye Boutique in Naperville as I will be a returning customer.

Dr. Spevacek is the best, have seen her for 12 years. This new location is fantastic.

Weve been going here for years and have always been thrilled with our glasses & how the prescription turned out. The staff is super nice and helpful.

Tell you one thing and mean another deceitful about rebate