I didnt know this place until we received a toy gift sold by Learning Express. My son didnt have interest in it so I decided to returned it. The old lady first said she couldnt find it in their system, then said she found it but could only give me store credit. She printed a tiny paper store credit and told me I have a year to use it. Not sure I can keep this paper piece for a year, I asked if she can give me a gift card instead of the flimsy paper receipt, no said she, sorry it is the policy. But this small piece of paper can easily get lost... I said. Sorry it is the store policy. Can I use the store credit to buy a gift card? No, sorry it is the story policy. Thus I left with the tiny piece paper, pretty sure they have a great chance not being used and the money pocketed by the owner.