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Cassidy Tire and Service
1580 W Ogden Ave, Naperville, IL 60540, United States
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Cassidy Tire and Service
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D.
Review №1

Amazing experience. Called Chris and told him my issue on a Friday he said he couldnt fit me in until Monday but that I could drop the car off early. I dropped if off early on Saturday and the car was ready same day! Also from asking a few questions I could tell that Chris knew what he was talking about. I will be coming here in the future.

Wi
Review №2

Good experience working with Chris. He helped me choose the right tires for my Terrian in quality and pricing.Very satisfied with the final product and time of installation.The follow up to the Cassidy Tire installation is a major plus.It was pleasure dealing with Chris , someone you feel comfortable with in making a major purchase.Based on my experience, a return to Cassidy Tire for other services will be expected.

Le
Review №3

We’re able to get me in on time of my appointment. Highly recommend to make appointment if at all possible, you’ll be in and out without waiting extra time. Special thanks to Chris for his straight talk!

Kr
Review №4

After years of cars and years of living in the area, I have learned to never go anywhere for my tires than Cassidy in Naperville. Chris is very easy to work with and goes out of his way to help. Cassidy Tire stands behind their work and their tires. Save yourself the time of tire shopping and go to Cassidy.

St
Review №5

I phoned Chris at his Cassidy store in Naperville with a tire situation on my daughters vehicle st her home in Naperville. Chris was was very helpful, polite and informed me that he would take care of my needs which involved two new tires and a service call. Outstanding service! Thank you Chris -

Kr
Review №6

Awesome service and super friendly. I went to a different mechanic first because I had an appointment. They cancelled last minute! Cassidy was able to do my oil change as a walk in. I was in and out within 30ish minutes. I will be returning and I highly recommend this location!

Lo
Review №7

Only place I will go!! Great service!Great store manager Chris! honestAnd trustworthy place!

Ty
Review №8

Polite staff, didnt try to sell me anything I didnt need, explained the issue I had and process to fix it even though they couldnt and it needed replacement, excellent service all around

Jo
Review №9

Always a pleasure!Keeping my car safe and sound

Lo
Review №10

I had a Scheduled appointment with a Meineke that is located a few doors down from Cassidy for an oil change. When I arrived for my appointment I was then informed that they didn’t have the equipment for the job. My time is valuable. I went to Cassidy where they were eager and able to service my vehicle.The service was prompt, accurate and fast. The service tech, Chris was very friendly and helpful. I will return to Cassidy for all my future automotive maintenance.

Mi
Review №11

Great shop. Definitely more professional than any other oil change places. Tire rotation price extremely reasonable. Feel good going there.

Do
Review №12

Cassidy Tires staff and management are solid. I’ve never had a disappointing interaction with them. Highly recommend for all your tire needs.

Sc
Review №13

Great communication, prices and service!

Sh
Review №14

I highly recommend Cassidy Tire in Naperville. Chris is extremely knowledgeable and honest. I ask alot of questions; he spends the time to explain the work to me. You can tell he takes extreme pride is a job well done. He truly cares about the safety of his customers. They are conveniently located off Rt 34.

Ma
Review №15

Fast and efficient service

Dr
Review №16

Friendly people that do great work! Fast and efficient, unlike my car...

gr
Review №17

Fast and easy!

DE
Review №18

As always the staff is great to work with and helpful!!

Pa
Review №19

I always get good service at Cassidy Tire. Never had a bad experience. Good products, dependable workmanship, nice prices.

Sh
Review №20

Very professional, staff explained what I needed and why I needed it. I was in and out before my coffee was gone. Would recommend them to anyone

Ro
Review №21

This is the place to go for tires, tire repair, and wheel repair. Customer services is very important to me as it is how I built my dental specialty practice and dental coaching and consulting group. Driving up and back from Chicago to my West Suburban office 4 times a week, tire issues will occur. Several months ago I needed a new tire that could not be repaired, and recently I needed a repair on a bent wheel. Cassidy tire of Naperville was awesome. It is also about 4 stop lights down Ogden Ave (Rte 34) from my office to Cassidy tire. So also easy for me or my team to get me there. Chris Griffin the manager is awesome as well and is very easy to deal with! You guys rock!

Jo
Review №22

Fast reliable service, very professional very accommodating. great place for all kinds of service. Chris is the best

Ri
Review №23

The manager provided superb services. Professional and friendly at the same time. Listened to my concerns which is so uncommon in the automotive industry. Explained the services I received in details. Answered all my questions. This will definitely be the place to bring my vehicles for all tire needs. A place I could trust and feel respected. Thank you!Linda

Re
Review №24

They took care of me in no they fixed an issue that other places said they couldn’t fix thank you Cassidy

Di
Review №25

Although no one person or establishment is perfect, the combination of personnel and this established business comes very close. Courtesy, professionalism, concern, knowledge and presentation of a situation worked together to bring a successful completion to the issue in question. I was treated to every one of these items and left with a continuing positive attitude for Cassidy and its employees and most importantly a repaired, safe vehicle.

Al
Review №26

Impressive customer service, they made sure that they diagnosed the issue properly before fixing it. No extra charges or unnecessary repairs advised. They finished the job before the due time and gave me an appointment at one hour notice. Great attitude and very responsible people. Chris was detailed oriented and so very helpful. Thankyou

Br
Review №27

I popped a tire in the morning on my way to work. Was able to make it to Cassidy before the tire completely gave out. Chris got me a great price on a new set and was able to replace my tires within a very short window, especially given the volume of work the cold Chicago weather had caused the day previous.Highly recommend Chris and Cassidy.

Al
Review №28

Absolutely amazing service! Got all 4 tires changed in less than an hour and for a great price. Will definitely be recommending to friends and going back whenever I need something!

Ka
Review №29

Thorough fast and professional work

ca
Review №30

I work for a trucking company. Cassidy tire and service are fast, friendly, and have good prices. All three of those things are hard to find in the Chicago area. I had a service done and spoke to 3 people there in one day all of them were kind. The next time I got a call from a driver who needed a tire in that area, I told him to call Cassidy tire. I left notes at our work for them to be called first for future events.

Da
Review №31

Ive been a fan of General Tires for years, and Cassidys service has been fantastic.

ji
Review №32

Brought my vehicle in for service and Chris was very honest with me following his inspection. Service cost was very reasonable compared to other shops and the work was done quickly. I am very pleased. Im definetly a returning customer.

Ma
Review №33

Very knowledgeable and friendly staff. They were able to schedule us next day and completed new tires and breaks very quickly. Would recommend!

na
Review №34

EXCELLENT STAFF AND SERVICE

Fr
Review №35

I have been going to Cassidy tire for over 30 years no other place treats you with the quality and respect that they do !!5 STARS !!!

Ga
Review №36

My car is a 2006 TL and it has been taken very good care of since taking it to Chris at Cassidy. I absolutely recommend this place for tires and service! They are easy to work with and very honest.

Co
Review №37

Disappointed to have a tire shop not have a working tool to link my tire pressure sensors to my vehicle. This is not the first time this Shop has had trouble with my TPMS. I would expect them to have a backup tool considering most vehicles have TPMS these days.

J
Review №38

Chris is a good guy. Checked both air filters on our Nissan Rogue, no change necessary. Oil and tire rotation $45 in under 30 minutes with no appointment. Fair deal.

Cl
Review №39

Went to get a tire plugged. Excellent quick service. I recommend Cassidy Tire to anyone with tire or auto repair needs.

Je
Review №40

Great experience! Car wouldnt start after work. I had kids at daycare to pick up. Called Cassidy, Chris helped me find a tow through Daryls Towing. They were there within a half hour, so I was able to get to my kids in a timely manner. My car was ready early the next day, and works great, engine starts. Cost was more than reasonable for repairs and tow. Chris was very helpful and accommodating and has a great sense of humor, very personable. Lightened the mood during an otherwise stressful event.

La
Review №41

Consistent quality service here. We go to Cassidy for oil changes and tires. Just used them for rear brakes and was happy with the price and service. (Also appreciated drop off/pick up service so I could wait at home) Highly recommend going here for honest, quality service at reasonable prices.

He
Review №42

I came into Cassidy Tire on a recommendation. I knew my tires were shot, and had just been putting it off. The staff is extremely personable and friendly. Work was completed quickly, and the price was very reasonable. They earned a new customer today and I thank them for their service!

Le
Review №43

Was at a different tire shop. Called Cassidy Tire and Service to see if I was being taken advantage of from the other shop. I provided tire size and they gave me a tire and install price right over the phone .Service was quick. Took less than 30 minutes. And the price was what was quoted. Would use again 100 times.

Sh
Review №44

I stopped in to see if I could get my tires rotated and they took me right away! Not only did I get my tires rotated and balanced but they checked my brakes also.... and they are in great shape according Chris! Thank you sooo much for excellent customer service !

Ja
Review №45

Moved into the area about a year ago and was having a few issues with my car. I didnt want to keep driving all the way to Aurora for service, so Im happy I found Cassidy Tire. The are very friendly, fast, and efficient. This is my new go to thanks for great service!

V
Review №46

These guys are legit. Literally 30 min to change on tire. Definitely coming back here again.

Jo
Review №47

One the best shops Ive been to.Chris the manager is great to work with.Great pricing and quick turn around. Taking my other car there soon.

Cr
Review №48

Superior service, bar none!!!! Chris Griffin, the Manager, is an honest and true professional. I had the best experience and received quality service. I highly recommend this location.

do
Review №49

Chris at Naperville is THE best.The Ahern family has run this amazing Chicago business for over 100. Ill never go anywhere else.

Se
Review №50

Called that day to set an appointment for an oil change and tire rotation and they got me in 2hrs later. Took them roughly an hour to complete. Great service and good pricing. Definitely going back.

Jo
Review №51

Awesome!The estimate was higher than what I was charged.They swiftly changed out a tire immediately when I arrived.Waiting room was clean. The staff was courteous and extremely helpful.What a wonderful experience.

Co
Review №52

Fantastic customer service. I called Saturday morning to get price and availability on tires (19.5’s) for my work truck that most other companies say they don’t stock or don’t deal with them because of the size.Not only did they have them in stock he told me he could fit me in late on a Saturday afternoon, when again it’s been more common lately that most other places will try to push you off till the next day.They were busy when I got there but managed to take the time to show me the exact tire they would be installing on my truck. Got me in and out fast and my truck is riding better than it ever has.Thank you to Chris and the team at Cassidy Tire & Service in Naperville!

Al
Review №53

I had a tire that needed to be patched up and brought it by. They had it done in under 30 minutes and it only cost me $30. Excellent service for an excellent price. Would highly recommend this location.

Ro
Review №54

10/31/19 - Yesterday I stopped by Cassidy Tire in Naperville because I had low pressure on one of my tires. I did not have an appointment but Steve and his team fixed my tire. Very kind people and service was excellent!

Fe
Review №55

Chris (Manager) was quick to greet me and get me taken care of. Him and his crew put four new tires on in under an hour. Who wants to waste a full Saturday? I dont and certainly didnt have to. Thanks for a job well done!

Ni
Review №56

Called in asked if they had a tire for my car. He told me he did come on in. I went in 45 minutes later I have the receipt. Quick service and friendly

Mi
Review №57

Outstanding tire store. Fast, honest, thorough and fair. They have bailed me out on more than one occasion being able to get specialty sizes, and get them installed fast. Very pleasant folks to do business with, my highest recommendation.

Er
Review №58

Great service! Very fast! Got me back on the road in less than an hr to replace one tire!

Jo
Review №59

They did a fine job, but they are far more expensive compared to my old mechanic.

Cy
Review №60

Great service! Excellent attention to detail with explanation of service needed along with very reasonable prices. My New GO-TO!

Ke
Review №61

Fantastic Customer Service and pricing!! Cassidy Tires is the BEST!!!

Da
Review №62

I always get fast friendly service. Job well done, weather it be for my tires or an oil change. Happy customer!8/11/18 A+ service again!! Great workers!

Je
Review №63

Cassidy tire is the only place I go for car service and tire repair. Often times you go to shops and they do not give you the best option, this is not the case with Cassidy. This location has a great manager who cares about their work. Cassidy does an excellent job picking staff. I would reccomend this location and will go again.

Ni
Review №64

Very professional and the work was completed in a timely manner. I watched the service they performed on my car and was satisfied with their expertise. I would highly recommend this location as I trusted their work and appreciated the friendliness of the staff.

Jo
Review №65

Had an alignment done here after installing a lift kit on my truck, Chris and his guys took care of me. Would recommend them to anyone, very thorough work at very reasonable price.

Da
Review №66

I called to price some tires for my 2008 Saturn and Mike not only beat the price of all the big box tire stores he was pleasant to deal with. He was able to get me in immediately and even addressed my check engine light!I will be telling all my friends to buy tires from Mike!! Thank you.... a customer for life!

Me
Review №67

I had to get nitrogen in my tires. They got me in immediately, they were very quick. I contacted another tire shop before them and they wanted to charge me more. I will be back.

Kr
Review №68

Needed air in my tires and I just drove up unannounced. I was immediately helped and at no charge. I was more than happy to tip the guy for his quick service. I will use them again for any tire assistance.

Sa
Review №69

Cassidy tire has always been where I take my car when in need of service. Always great service, friendly to the customer, and I’m always satisfied. They care about my car as much as I do. Would recommend to anyone in need of auto service.

Je
Review №70

Fantastic customer service! Everything was explained thoroughly to me and done quickly! Awesome experience. Shout out to Chris for being so friendly and efficient.

Pr
Review №71

Good price. Quick service. Go for the tires. Stay for the koi pond.

ja
Review №72

Brought 2 new OEM wheels and tires to be installed on. They dropped one of my shiny new wheel on the floor from knee hight like it was nothing. They placed the plastic covers ( which were used and fairly scratched) faced down and pushed them around with their feet also like it was nothing. The equipment they have is rather basic. Work was done quick and efficient there for the 2 star rating.

bo
Review №73

Always fast friendly service. Chris is a GreatService advisor . A pleasire to do with

Ni
Review №74

Great tire and brake shop. I take both my cars there. Work is done quickly at a reasonable price.

Ch
Review №75

The manager, Chris, was so friendly!!They were very professional and no pressure sales. They showed me my air filter and said they didn’t have one in stock but I should replace soon. I will be back even though I live no where near here!!

Da
Review №76

Always an efficient and customer-friendly service. Ive purchased two sets of tires and many oil changes at the Ogden store in Naperville. The oil change club is a good bargain and includes 2 rotation of tires. The service manager consistently provides the best of service.

Ty
Review №77

I usually do my car repairs myself.But my needed a difficult repair done I couldnt handle.I was able to leave my vehicle with the trusted Cassidy team for a few days to get the problem fixed.Im very happy.

Ka
Review №78

Theyre very nice here and work quickly. They also strive to keep costs down, which is awesome, even if it isnt always possible. Chris is a great guy, too.

La
Review №79

Awesome experience. The staff is very friendly and accommodating. Answered all of my questions without having hesitation and the service was not long but not rushed.

St
Review №80

Chris and his team provide excellent professional service. The crew put four new tires on in under an hour.

Be
Review №81

Chris runs a tight shop in naperville, always quick thorough service

Pe
Review №82

Cassidy Tire and service representative (Chris) was very efficient and answered my questions about changing the oil on my car. He greeted me when I walked in. The oil change was completed in a timely manner. I have used their services for my cars’s needs for many years.

se
Review №83

Went above and beyond to take care of our SUV. Outstanding service, navigates complicated problems well.

Ja
Review №84

Great service! Wish I had known about Cassidys earlier. Plan to have them service my car moving forward.

Ka
Review №85

Chris was very friendly. The work was done quicker than expected. The cost was reasonable. Highly recommended! 😘

Ja
Review №86

I have gone to Cassidy in Chicago for anything tire/wheel related for over a decade. I just moved out to the Naperville area and am just as pleased with this Cassidy location. Don’t go anywhere else!

Ka
Review №87

Super fast service, great prices, and nice people! Chris G is the best!

L.
Review №88

As usual they make everyone a priority. Very thorough and professional. Five stars is not even close wish I could give more....

Ra
Review №89

I brought my m3 here for a simple front wheel alignment. While the work was done quickly, the work was not done well. The front was very toed out, steering wheel was not straightened, and pulled hard to the right. I was also told that the rear end was out of spec (which i had gotten aligned at a different place 500 miles previously). I had to leave back to school so I was not able to bring it back in to have them look at it again. The alignment was so bad I could not hold a straight line on the highway and had to stop in ohio for an alignment, where I was told that the rear end was perfect and that the front had several degrees of toe.

Ch
Review №90

Always great service here from Chris & team

Ph
Review №91

I received excellent service. They had exactly what I was looking for, and Chris got me in and out without any wasted time.

Jo
Review №92

Chris and his team got me back out on the road in no time. The waiting room was very comfortable, the work was reasonably priced, and all the work being done to my car was clearly explained. You get the sense they treat all their customers like family.

MJ
Review №93

Ive been going here for over 10 years. Theyve always been good to me, but Chris (the manager now) is the best. He is fair, candid and honest.

To
Review №94

I cant recommend Cassidy Tire in Naperville highly enough, and especially Chris the Manager there. It was pure luck when I first went there several years ago, now I wont go anywhere else - including the dealer.They always provide fast, courteous service. I completely trust their advice (even on things other than tires).They are the absolute best!!

Li
Review №95

We have always chosen Cassidy Tire and Service in Naperville. They are great to work with. Honest, kind and helpful in all situations we need guidance. I wouldn’t go anywhere else!

Do
Review №96

Convenient location, great service at value prices.

Ro
Review №97

They were so nice and did excellent work , i would recommend them to anyone. thank you

Ar
Review №98

Friendly and quick service that gets the job done.

Da
Review №99

Cassidy Tire has a well earned reputation as a top tier professional wheel/tire/ and suspension installation and repair establishment in the Chicagoland area.The workforce at the Naperville location are courteous and attentive. They strive for total customer satisfaction to earn the customers trust.If the customer has concerns, they work to make it right; thereby keeping the Cassidy Tire tradition of professional service and customer satisfaction in tact.

M
Review №100

Great staff always take care of me. Quick service. Overall the best around this area in my experience!

Information
8 Photos
100 Comments
4.8 Rating
  • Address:1580 W Ogden Ave, Naperville, IL 60540, United States
  • Site:http://www.cassidytire.com/
  • Phone:+1 630-701-9724
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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