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CPR Cell Phone Repair Mooresville
516 River Hwy Suite E, Mooresville, NC 28117, United States
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CPR Cell Phone Repair Mooresville
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Ke
Review №1

I dropped off my son’s iPhone to have the entire screen repaired. Anthony was professional and courteous. The job got done sooner than I expected and I will definitely go back again for repairs!

Lo
Review №2

I had bought new phones from Verizon, After 3 Phone calls and 2 visits to the Verizon store they did not have the equipment to transfer the information from my old phone to the new phone. I went to CPR and it was done in a couple of hours. They are Great!!! Know what their doing, no guessing! I highly recommend !

Na
Review №3

Wife’s phone got dropped at Carrigan Farms and the tractors ran over it before we could find it in the dirt trail. Screen was smashed bad and “bleeding” in the display, so not functional at all. Verizon store said it was trashed, Apple store said it was a goner. CPR fixed it in 40 minutes for less than my cell phone insurance deductible. These guys are legit. Highly recommend.

Me
Review №4

Great experience! Replaced the screen on my iPhone 11 and sold & installed a new screen protector in less than an hour while providing great value and service. Would absolutely recommend to anyone with phone issues!

Ca
Review №5

Im writing this for my elderly father who lives in Mooresville. He told us that he had gone to the local Verizon store to get help fixing a problem with his older smart phone, as it was no longer receiving phone calls. This is a major issue as we live out of state so need to be in communication with him. Even though he has been a customer of theirs for almost two decades they refused to help remedy his issue and simply blamed the age of his phone. They were more than happy to offer him a new phone for $500+ though.Thankfully someone there referred him to CPR to see if they could help. Anthony, the manager, not only helped my dad, but spent over an hour with him doing so. It ended up being a software issue that CPR was able to resolve. When my father attempted to pay for the service, Anthony, knowing my father lived alone and has health issues, refused any money and told my him to stop by or call the store if he ever needed anything. We were blown away by their kindness. I reached out to Anthony to thank him personally for what he did but also wanted to share this experience on here.

Re
Review №6

Highly recommend CPR in Mooresville. Anthony and the service guys have always been amazing to us over the years. Helpful, kind, professional. Helping us with our computers, iPhone repairs and upgrades when the times came and they explain things so clearly throughout the process. Thank you !

Cr
Review №7

Gave an ETA of 1 hour to fix my phone screen & got it done in half the time, definitely recommend

St
Review №8

Great service - repaired my husband’s iPhone today and put on both of our screen covers perfectly. Highly recommend! Will only visit this shop for our cell phone needs in the future. Very polite and personable as well as great pricing. Thank you!

Mi
Review №9

CPR Mooresville was amazing! I dropped my phone and the home button was making a bad clicking noise that wouldnt go away. I brought it in and they said they needed 45 mins to 1 hr, and max. it would cost $25. The phone was ready on time, and they said it was so easy to fix they DIDNT EVEN CHARGE ME! Would definitely recommend, and go back for any future iPhone repairs.

Ju
Review №10

Anthony and his crew do the best job for you for the best price. He takes the time to explain the issues and is patient, professional and gives a wonderful customer experience... dont miss this place for all your cell phone issues!!!

Ar
Review №11

My phone looks brand new! I was very impressed with the knowledge of the guys working. I described dropping my phone all the time as “my phone likes to jump out of my hands at any given moment”. When I did, the gentleman that was helping me jumped up and got the phone case that would help. Time will tell if it actually does!I have now: a new screen, new case (gear4 for iPhone 8), and a new glass protector.They even made sure to put my old pop socket on the back of my case for me. So far it’s sticking just fine. I recommend CellPhoneRepair!

Ju
Review №12

I was sent here by a friend that had used them in the past. I walked in about 45 minutes before they closed expecting to be told a price and asked to come back. Instead, after the price was agreed upon, they took my phone and 30-ish minutes later I had a new screen and battery. Anthony was polite and friendly and made me feel like he genuinely appreciated my business. 10/10 Would recommend.

Ma
Review №13

Anthony is diligently working to find a suitable replacement for my damaged phone. As well hes working thru the connectivity challenges presented from T-Moble. I recommend CPR in Mooresville to all of my friends and family that are in need of a replacement phone or repairs.

Li
Review №14

My husbands phone stopped working in the middle of an important day! Scared we were going to have to shell out $700 on a new phone, we tried this place..and to my COMPETE SURPRISE!!..an HONEST REPAIRMAN!! Nothing to be oversold, nothing to be replaced, he just reset the phone, like a real honest person. I will forever trust this man and this place. Thank you 💙

ja
Review №15

My iPhone 8 had been driving me crazy past few months; couldn’t hear anyone. I assumed I needed to buy another phone but this one overall was still fine. I walked in the mooresville store and they checked it out; cleaned it; and it works great. Did not charge me one dime! I was amazed. Very friendly helpful staff as well.

De
Review №16

Anthony at CPR was very helpful, friendly, and professional. He went over and beyond for my phone by not only fixing the issue, but other issues he found with my phone for no extra cost. I will definetly be back again! Thanks Anthony.

Ga
Review №17

Out of carelessness, I dropped my phone on my driveway and cracked the screen pretty good. I called and spoke with Anthony, who was incredibly friendly and accommodating. Overall, CPR was super responsive and helpful. Prices were great, got it done super quick and my phone looks brand new. Absolute life savers!

Ra
Review №18

Great guys 😊 always helpful. Couldn’t ask for better service

St
Review №19

We dropped off my daughters iPhone to have a new screen put on and when we returned an hour later we were informed that there would be no charge since all that was broken was her glass screen protector. The owner actually felt bad that he didnt realize it when we dropped it off and we had to wait an hour. We are forever grateful for their honesty and will be regular customers going forward when they are needed.

Q
Review №20

Sent my sons switch in for repair with a power issue. Parts had to be ordered from overseas so the 2 month wait was understandable. Once I got it home I realized the charger had not been returned. Also had to take it apart and reseat the ribbon cable for the SD card slot and the one for the left side controller receiver. I called and left a voice-mail 1st about the charger with no response so a day later I called and talked to someone who said they would check with the repair guy, and I should call back later. I made about 4 return calls over the next few weeks. The last time I called I wad told they would check the box of cords they have in the back, and they would call me back. A week later I sent an email asking about my charger. I have yet to get a response or have my charger returned. Recap, initial problem was fixed, GREAT!, ribbon cables not connected, not a big problem, but the handling of contacting me and returning my charger cable is the only reason I didnt rate them higher.

Je
Review №21

Super quick and easy, only took about 30 minutes to fix

Ta
Review №22

I love this place! I came for a broken Verizon S20 5g screen, but apparently Verizon doesnt make the replacement for this model. So, Mr. Anthony was nice enough to buy an unusable phone and switch the screens. He even let me borrow an iPhone for the week it took the replacement to ship. He and the other staff were extremely nice and accommodating and always communicated with me. Now, I refused to take my business anywhere else. Thank you!

Ka
Review №23

Dropped off my phone and came back in an hour the phone fixed like it’s brand new! Thank you so much for saving my phone life! You did great job!

Je
Review №24

I reached out via email this morning for a quote on a shattered iPad screen. I quickly received a reasonably priced estimate and brought it in. They were very professional and courteous and had it repaired within hours. Extremely satisfied customer!

Jh
Review №25

A piece of charging cable got stuck inside my iPad and CPR took it out for me. They were very quick to respond and very professional. Highly recommend for all your tech repair needs!

Wi
Review №26

CPR is a fantastic business! Vinny was friendly, knowledgeable and professional. Vinny is the man! We will be back!

C.
Review №27

These guys are very good at what they do. The owner was very nice, very easy process. I came in with an insurance claim for a broken screen. Saved hundreds of dollars having the insurance. Only took a few days to get the new screen in and less than 2hrs to have it replaced. Thank you guys so much!

Pa
Review №28

Called for repair on my dads cell phone. They repaired and answered other questions. Really helpful!

Am
Review №29

Extremely pleased!! After spending an hour on the phone with my provider, because I couldnt hear the person I was talking with. I was offered a discount on a new phone, but would have to update my plan. Then after a 30 second call to CPR I was told it was mostly dirt and would be cleaned at no charge!! Done and on my way in minutes!! Thank you so much!!

Do
Review №30

Dropped in because my mic wasn’t working properly, turned out the port was just dirty. He cleaned it up, tested it, and now I’m all good! Took like 5 minutes, and charged me nothing. These guys are awesome.

Da
Review №31

I dropped off a PlayStation 4 on Monday, was contacted Thursday it was the hard drive, they had one in stock and had it fixed 2 hours later. I picked it and asked what I would have to do to reset it up when I got home and the gentleman was very patient and explained everything to me very clearly because I am not a technology guru by anyones standpoint. I highly recommend them!! Made my 8 year old one happy little fella! :-)

Pu
Review №32

Literally worst customer service I’ve ever experienced. Also they WILL overcharge u by a ridiculous amount

ch
Review №33

I had such a great experience the moment I walked in; very welcoming and friendly!. I went in with a frozen screen and they checked it out for me and didn’t charge me for it because it just had a software glitch but overall highly recommend coming here!.

Be
Review №34

Anthony was fantastic. Brought my daughters phone in to be repaired. We werent sure if it could be fixed and no promises were made but was told they would try. The technician was able to repair the issue and daughter is thrilled! Thanks

Ma
Review №35

Went in with a 2017 MacBook with a broken screen. I had been quoted over $800 at Best Buy, which I was okay with, but they would have to keep my computer for over 3 weeks. NOT an option with my job. Thankfully I found these guys after a recommendation on Nextdoor. Anthony was super nice and able to get the replacement screen for me in one day and the repair was competed in less than 2 hours. The best part was that even though he knew time was most important to me , he still charged me significantly less than best buys quote, which he was aware of. I will always be using CPR for my computer and phone needs since they actually care about helping the customer,

St
Review №36

They did an amazing job! Fast and affordable! Will definitely go back if my screen where to unfortunately crack again

Pa
Review №37

I had a battery replaced in my phone. The customer service was excellent. You felt like they were actually interested in helping you out.Very satisfied!

Br
Review №38

These guys did a super job; this was my first visit ever. I got there right when they opened at 10:00am on Labor Day nonetheless, and Anthony greeted me in a pleasant fashion. I told him my problem of me installing a new battery in my first generation iPhone SE and then not getting one of the ribbon cables to snap back into place that evidently provided touch capability for the touch screen. He said itd be about $70.00 if they could fix it. He said if it involved the motherboard, it would probably not be worth it to fix it, but it might could be fixed with a new screen. He said he didnt have a screen in my color (thanks for being upfront in all this), but that didnt matter to me because the phone is in a case, and I said great. He told me to come back at 11:30am, which I did, and it was fixed - same day - all in 90 minutes! That is incredible, and thats what youve got to call Service! I just figured it was going to take a week or so. He was friendly, professional, and attentive to my problem - and thankfully, he fixed it. I felt like I could trust Anthony and that he was honest with me. I would recommend these guys in a heartbeat, and not that I hope to have any cell phone problems in the future, but if so, I will be back!

So
Review №39

Very nice people. I had a broken audio jack in my IPAD and I couldnt get it out. It would have cost me $100 to fix but they got it out at no charge. This is a rarity. I will be a repeat customer.

La
Review №40

CPR phone repair in Mooresville is absolutely amazing! They were able to help me quickly & and get my phone back! Anthony is absolutely the kindest person with the best customer service I have seen in a long time! 100% recommended!!!

Wi
Review №41

I spoke to Anthony about issues with my iPhone charging and he told me to come by and he would check it out. Turned out to be a simple fix as the charging port just needed to be cleaned out. He didn’t charge me for this cleaning either. Very thankful as some places would’ve made me pay $100 or more for an unneeded part.

Ma
Review №42

I have used CPR for several issues with multiple apple devices. They are always professional and do quick, quality work. They have been such a lifesaver for my family! Thank you CPR!

Da
Review №43

I have been here several times for various repairs, and each time my phone was fixed correctly, and on time. Previously, I brought my daughters iPad in for repair and was told that the repair would be more than buying a new one. This is the kind of integrity you want in a service business. I highly recommend CPR.

Ba
Review №44

After Verizon refused to even look at my phone I went to CPR and was was blown away with the service I received. Anthony spent over an hour with me trying to get me back into my phone after I had forgotten my password (senior moment). He continued to help me in between a line of customers that had formed outside. In the end he was forced to factory reset the phone so I lost my contacts and photos, but his time and effort were greatly appreciated. He then refused to charge me. Wonderful service!

Ho
Review №45

Fast, friendly and knowledgeable.What else could you want?This place is the best!

Ca
Review №46

CPR is always a pleasant experience. They had my laptop track pack diagnosed and fixed within an hour & were good about communicating with me.They also are committed to enforcing social distancing & working safely.

Su
Review №47

Vinny was very helpful. Would recommend to anyone with phone problems to come here.

Ke
Review №48

This place had the best service and was really handy!!!

Ke
Review №49

This place is awesome you buy a screensaver and if it cracks they put another one on for you for just $10 its amazing

De
Review №50

I was so grateful and thankful for the nice treatment I received from this store. I could not put the plastic cover on my phone and I went to this store to see if they could help me. They took wonderful care of me and didnt even charge me. That was so amazing!!!! Great people at this store.

Za
Review №51

Very fast service! I dropped off a Wii to get cleaned out and it was done very quickly. I definitely recommend using this store for any technology repair!

Ha
Review №52

Cost was nothing and has done better work than any other repair shop I have visited! They even fixed my phone in a timely fashion.

DZ
Review №53

Great service and prices. Been using these guys for years. Never disappointed.

co
Review №54

Shattered my iPhone 7 screen and they fixed it up no problem. Speedy service, nice staff, and fantastic job fixing my screen.

Tr
Review №55

Very polite and helpful staff. Took a look at something for me they normally dont work with everyday and would be delighted to do business with again. Highly recommend these guys. Thank you Anthony and Bram!

Fi
Review №56

I made an appointment online to get my cracked phone screen repaired and they gave me an instant, free estimate of how much it would cost. I went in the next day at my appointment time, was charged the same price I was estimated (I wasn’t sure how accurate the estimate would be since they hadn’t seen my phone), went shopping nearby with a friend, and was able to pick up my perfectly repaired phone after a little over an hour. Great, quick, and affordable repair!

Ry
Review №57

I came in for a liquid phone repair on Sept 4th. The first technician was very hopeful that he could repair or at least “give it a shot.” I explained that what I cared most about was getting the data off the phone as I didn’t have it backed up. I also explained that I had some electronics tools and unplugged the battery because the phone was getting very hot. Charged me $25 and I left.When I came to pick it up two days later I was told they couldn’t repair my phone, which I understand is out of their control. However, the tech then proceeds to tell me it got hot when they plugged it in, so something must be shorting. Yes, I told you that when I brought the phone. Ok so the battery is shorting - can we get the data off this, I ask. The tech nonchalantly says “let me ask ... (asks) ... No. Did you have it backed up?” Nope that’s also what I told you when I brought it. Thanks for a waste of $25.

Me
Review №58

Excellent service. I broke the screen on my new Macbook and they were able to get part and replace it in less than 2 days. It was also $200 less than Bestbuys quote who said it would take a minimum of 3 weeks.

St
Review №59

Anthony was extremely helpful and very accommodating. My daughters iPhone 7 was repaired in less than an hour at a reasonable price. We were also very impressed with the Covid safety protocols the store has in place.

Ju
Review №60

I have been to this business twice and they have been super friendly and helped me out at no charge. I highly recommend these guys!!

ph
Review №61

Thought I had broke my charging port. They cleaned it and said it was debris only. Awesome folks.

Je
Review №62

My iPad Pro was fixed quickly and the folks at CPR couldn’t have been nicer or more professional. Would certainly go back to them for any future computer issues. By the way, my nav system defaulted to their previous location a block or two away. Be sure to input 516 River Highway to assure the correct destination.

Ti
Review №63

Anthony & team are stellar in every way — including impeccable integrity. I took my iPad mini 4 in with what I thought was a shattered screen (with a $200 expected repair bill due to the structure of that device.)How surprised and delighted I was, when they alerted me after working on the device me that I actually had had a screen protector on it. Only that had shattered, so we only had to replace the shield.They saved me at least $150 for something I would not have known I didn’t owe had he not told me.Highly recommend!

Bu
Review №64

Anthony and his staff were super!! This is my go to cell phone store fron now on!

A
Review №65

Great experience. First time getting my phone repaired and I lucked out with CPR! Great value and swift turn around time. Thank you!

Pa
Review №66

Repaired screen for me new one failed a month later and they put a brand new 1 on for me and honored it courteous Honest and fast

Lu
Review №67

Kevin was so friendly and knowledgable. I brought my daughters xbox in for a repair. He made me feel like a valued customer, even though it was just a minor repair and they didnt make much money off of it. Being a small business owner, I always appreciate good customer service. Kevin thank you so much for providing such a positive experience.

Ka
Review №68

Repair was not satisfactory and complaint was not resolved. They are very pleasant and knowledgeable. Maybe my repair was a one off.

Bo
Review №69

These guys are awesome. Very friendly, professional and usually have repairs ready quickly. Reasonable pricing also. I highly recommend.

IS
Review №70

These guys are top notch. Fixed the logic board on my phone for a decent price. Very friendly.

Bo
Review №71

Great people! After Anthony discovered I was the father of a daughter in the Air Force he immediately discounted my repair without me asking. He informed me that they were military owned. We will definitely be back.

Ro
Review №72

Quick, straightforward service.

Ka
Review №73

Very nice folks and great service. They were able to replace the screen on my daughters iPad and my husbands Samsung battery with in 2 hours.

Sh
Review №74

Went for a new screen saver since Verizon was to lazy and didn’t want my service and I’m so happy I did !!! I Was there 5 min. New screen saver and only 10 dollars. They have my business now. Very professional and friendly So glad I was sent there.

li
Review №75

My cell phone had a cracked screen. I brought it to CPR Cell Phone Repair and they were able to order a new screen and repair it perfectly. Very friendly and helpful. My phone looks brand new!

Jo
Review №76

I have been working from home and need my cell phone frequently for work. I recently had an issue where my phone became disabled. I spent hours trying to recover/fix it myself. I have been to CPR before to replace a screen on an IPad Pro and they provided good service, so that is where I went with hopes to repair my cell. The young gentlemen working the counter took my phone and had it operational in 30 min(I spent hours of my time with no success). He was very informative about what caused the issue and preventative action I could take going forward. HE saved me a lot of time and frustration. ANd he offered to do it for free! I was so pleased and taken back by his generosity, I bought him lunch. Save yourself the frustration and let CPR take care of you! Great service and pleasant customer experience. 10/10, would recommend.

Gr
Review №77

Excellent service, quick and reasonably priced phone repair.

La
Review №78

Great with phones but it take really long time for computers and consoles, you would think it would take the same amount of time because this is what they do everyday but It’s been 3 days since I gave them my computer to “diagnose” and they haven’t I’m even started yet, yes they haven’t started the diagnosis, then it will probably take another week to fix so I’m looking at 2 weeks for something that could’ve taken 3 to 4 days to begin with.”can someone tell me if this is normal because if it is, smh.

Ge
Review №79

Came across these guys on our way back to Ohio from Florida. My phone was down for a couple of days and Verizon had no idea what to do with it other than sell me a new phone. Matt and Owen are the best! They got my phone up and going in no time at all. I would highly recommend this place!

Ji
Review №80

Anthony is very knowledgeable and helpful offering options and good advice.

Ti
Review №81

Great service lots knowledge quick service CPR will be my first stop and only stop for cell phone repair needsThanks for your service!Tim pergola

Be
Review №82

Great service, and done SO QUICKLY!! Had the phone back and repaired in less than 30 minutes. Even gave suggestions on how to save money, rather than trying to up-sale me on anything! Highly recommend!

Ja
Review №83

Anthony was super helpful and his customer service would make me return Thank you today for the assistance and help with my iPhone

Ga
Review №84

Excellent customer service! My iPhone XS and daughter’s iPad were both repaired fast and at a great price. Not a service I look forward to having to use, but very happy they are here if needed. Anthony was nice enough to give us a discount on screen protectors so hopefully it will be a while :)

T
Review №85

Web Site said they work on drones. Was having an issue so I stopped by, unfortunately, it is only a few stores that do. HOWEVER, the tech at this store was willing to look at the issue when I described it, a stuck miniSD card, was able to extract and works great! Fantastic job and service! THANK YOU!

Mi
Review №86

Great customer service & very friendly, great price (much cheaper than the Apple store). Fast turnaround. Exactly what you’d want.

Br
Review №87

This is the place to go! Service was great and very helpful. I recommend them to anyone! Everything was repaired in less than an hour. Best prices in town. Thank you CPR!

Pa
Review №88

They fixed my phone very fast and were very helpful. Anthony was very kind and I enjoyed talking to him while i waited for Owen to fix the issue. I will definitely go back there when i have any issues in the future. They got my phone back up and running incredibly fast and I am very impressed.

Ma
Review №89

Simply wonderful. We had a phone emergency and could not get down to the store until after 4 on Christmas Eve. Anthony had absolutely no problem waiting for us and even insisted on it even though they were closing early for the holiday. He not only fixed our problem but also gained a loyal customer for life. Merry Christmas CPR.

Ry
Review №90

Had my phone screen “replaced” by these guys twice because the first time it was glitching, took it back and it still to this day isn’t working. By far the worst experience I have ever had would with a tech company wouldn’t not recommend this to my mother-in-law.

Am
Review №91

This is the only place I’ve brought any cracked screens that have happened in my house. Always awesome service & super quick repair. I cracked my iPhone X screen yesterday morning and by 3:30 I had a brand new screen installed. Great shop!

Ce
Review №92

I had my phone repaired here 2 years ago. I have now taken my tablet to them to see if it can be repaired.

Cl
Review №93

Amazing customer service. Consistently called to keep me updated on every idea and process to fix my phone. Dedicated, persistent and very knowledgeable. I accidentally ruined the phone and they tried everything remotely possible to fix it. It wasnt a fixable situation but they tried everything they could. If I need a repair in the future I will definitely go back. Plus they offer military discount to our veterans!

De
Review №94

Recently went to CPR to have my tablet fix after I was told by ubreakwefix told me it was my mother board. After speaking with Owen I left the tablet there and within a week not only was it fix it turn out to be a battery and the port. Owen and Anthony customermservice was impeccable they were honest and a pleasure to deal with. You guys are Rock Stars!

Cr
Review №95

I came in because of a problem with my charging port and they took a quick look and fixed it in less then 5 minutes. Didnt charge me a thing they are great people and know their stuff. I would highly recommend them to anyone in the area!

Le
Review №96

Matt and Owen were very professional and polite. They stayed after hours helping us with our phone and didn’t even seem the slightest bit bothered. I highly recommend them.

Ju
Review №97

From the moment I called asking for help, they were fantastic! I had a phone that couldnt charge or so I thought and the guys took it apart, restarted my battery and told me things about my phone I didnt even know! The service & friendly professional attitude is something rarely seen these days and I am so lucky to have gotten my phone to them. I almost gave up on it! Fixed fast. Right there on the spot! Do not hesitate to ask the guys for help! I will be using them again any time I need help with a phone, laptop, etc!! Awesome!

Cr
Review №98

Definitely will use CPR again if the need arises and recommend them to others for all their tech repairs. We were especially impressed with the professionalism and knowledge of Owen . He took the time and patience with us to explain the repairs needed and got the job done. Thanks again CPR and Owen.

De
Review №99

Excellent! I had an issue with my Droid Turbo and called the Verizon store here in Salisbury. They referred me to CPR. A little bit of a drive from Salisbury (about 30 min) but didnt have anyone around here. TOTALLY WORTH THE DRIVE! The guys were super nice and very knowledgeable. Didnt even charge me to check my phone. And while I waited they had this really neat tempered glass screen protector they put on a dummy phone and let me hit it with a little mallet to see how well it worked. Great Team! Thanks guys!!

Re
Review №100

Had a issue with the cell phone, went to two different cell phone company they said it was not fixable need a new phone. Stop in a CPR Cell Phone Repair and he fixed the problem. Thank you CPR.

Information
45 Photos
100 Comments
4.8 Rating
  • Address:516 River Hwy Suite E, Mooresville, NC 28117, United States
  • Site:https://www.cellphonerepair.com/mooresville-nc/
  • Phone:+1 704-360-2835
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
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