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Rock Solid AutoCare
333 Rolling Hill Rd Unit B, Mooresville, NC 28117, United States
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Rock Solid AutoCare
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Ho
Review №1

The service provided by Rock Solid Autocare recently exceeded my expectations.Beginning with honoring the appointment time scheduled, offering input and professional communication concerning minor issues ( brakes whistles intermittently) and Not trying to sell additional services which weren’t required. They perform service with care and professionalism that is so often taken for granted..I recommend you check them out for yourselves, I don’t believe you’ll be disappointed.

Li
Review №2

Rock Solid Autocare and Carlos is a great place to take your Range Rover to for repairs and your annual services. They are half the price of the Land Rover dealership with better customer service and quality. Carlos took the time to explain each item that needed to be repaired and why. I will only take my 2017 Range Rover Sport to Rock Solid Autocare for my services and repairs for now on.

Fe
Review №3

Carlos was GREAT! Called, got quote and job completed on time. Great customer service!! Rock Solid is all that.

TX
Review №4

Carlos was professional and communicated with me regularly about my car. He listened to my concerns with the car to understand what I was experiencing. I felt totally confident in his expertise and diagnosis. He even mentioned a symptom that the car should’ve been having that I forgot to mention. It was a key symptom that would validate the concern. He was spot on. My car was repaired quickly and I received a follow up from him to ensure I was pleased with the repair! This will definitely be my new place for repairs for my Volvo. Thanks Carlos!!!

Is
Review №5

I have used rock Solid for about two years now on my Land Rover and Jaguar, and each time they deliver great results. They are always honest, fair, and reasonably priced. On top of that, the customer service is excellent as they always follow up to make sure the you do not have any issues with the work performed. I would highly receommend their shop.

Jo
Review №6

We were experiencing an unusual battery issue that caused us to bounce between dealership/mechanics while looking for a solution. Carlos was patient and took the time to get our car fixed. He communicated regularly and went above and beyond to help. He even took our car to get the state inspection completed while he had it. We appreciate his help!

K.
Review №7

My service was exceptional as a female trust is very important. They explained my services therefore I entrusted them & they did exactly what they said they would. Highly recommend Rock Solid Autocare for Range Rover.

Bi
Review №8

Rock Solid was recommended to me and I’m glad it was. Really good work, fair prices but more importantly, talked me down from what I thought were going to be some costly repair and maintenance procedures. Diagnosed my issue to be much simpler than I feared which was a pleasant surprise. Too often you hear of repair shops upcharging but Rock Solid went the opposite direction and I couldn’t be happier. Will continue to be a customer of this business. Thank you

Do
Review №9

I personally highly recommend Carlos Rock Solid Autocad. Several members of my family trust and depend on them to keep us working and moving. Honest and fair, will not find problems that are Not there. I am a rural mail carrier and would recommend any of my workmates to go here. David Ervin.

Ro
Review №10

I trust Carlos and his team 100%. I recently took my vehicle to a station for a required safety inspection and you guessed it. They found over $1600 worth of repair work they claimed was necessary to pass the inspection. I didnt believe them and took it to Rock Solid Auto and they said only one of those items needed to be addressed and that was not a big item. I trust Carlos explicitly.

Ri
Review №11

Had a battery issue. Carlos took the time to make sure my car was good to go. Fixed the issue in no time. Great shop.

Ji
Review №12

Other auto shops said they wouldn’t work on my 3/4 ton diesel pickup. But Carlos said yes! Scheduled and did the work on time. Communicated perfectly and gave options when things got complicated. It was a great experience! 5 stars, for sure!!!

Co
Review №13

I was referred to Mr. Carlos from a co-worker after a different local shop quoted me 25% more to have the same services done. Rock Solid came in at a lower price, were quick and did a great job. The owner even texted me 3 days later to make sure everything was running smoothly. Great customer service and I highly recommend.

NS
Review №14

Carlos is the most talented mechanic in Mooresville NC. Honestly, he is as talented as he is honest. I am proud to call him my family mechanic as well as a friend! @Dirk Tharpe

Mo
Review №15

We had great personal service, as usual, that was prompt and in the time frame promised. We feel very comfortable that our cars are running in top condition after having any service performed by Rock Solid and highly recommend them to others.

Aa
Review №16

Carlos did a awesome job with my Repair! He’s very knowledgeable, kind, considerate and reasonable. He is my main mechanic now! Plus he washed my vehicle.

Na
Review №17

They did an amazing job, 100% would recommend going to them!

Sa
Review №18

With my Jaguar no longer being under warranty, it is very expensive to continue to get it serviced at the dealer. It has been hard finding a mechanic outside of the dealer who knew how service my Jaguar. I gave Rock Solid a chance to do my 48k service. They were professional, affordable, and most importantly, knowledgeable. My experience with them was good.

Ke
Review №19

Best cimpliment I can give to a mechanic, I trust you. Carlos knows what hes doing and delivers, you dont have to go back to get follow up work done. I send co-workers, friends, and family to him to get work done.

Co
Review №20

Quickly diagnosed issues with brakes. Called before doing any work to explain required fix. Completed when promised and for very good price.

Th
Review №21

Great little startup business, please help me support them

Ja
Review №22

The crew at Rock Solid Auto are the best and most knowable mechanics in the Mooresville area. They are friendly and are reasonable on labor and parts cost. I recomend this business for your Auto maintenance needs.

Ke
Review №23

It’s been almost two years since I was lucky enough to find Rock Solid Auto Care. Their name says it all. They treat you so well and take the time to make sure your car is in its best running order every time you bring it in that you almost feel like they are family and they treat you that way. Automobile issues are a bummer at best. I thoroughly recommend Rock Solid Auto Repair to help you keep your car operating at its best and free of issues.

Ed
Review №24

Just great service from a professional auto shop. Have already recommended to a friend.

Pa
Review №25

Carlos and his team always provide me with an honest assessment. I never feel pressured to have work done that is not necessary. His prices are fair and work is always completed In a timely manors. I highly ecommend Rock Solid Auto Cate!

Gr
Review №26

The guys at Rock Solid not only do a great job on repairs and service, but they are honest by not up-selling services, and telling you went you don’t need something done. I highly recommend!

Br
Review №27

I have never given 5 stars to any establishment in the past but Rock Solid AutoCare is a true 5 star operation. Professional service at a reasonable price. Rock Solid is my go to place for all my auto care needs.

Be
Review №28

I started out having Carlos look for what it seemed like the problem was, turned out to be something different. Carlos took the time to find the actual problem, ended up saving me money on the repair. I would definitely recommend this repair shop to anybody.

Ca
Review №29

I found Rock Solid to be honest and does great work. My car serpentine belt failed while driving and these guys were able to take a look at my car, diagnose and have it back to me the next day. They called to follow up on the repair a few days later. That has never happened even with Mercedes dealership!! I had this repair done a few years ago and the job was not done right. I know that now because my car drives much better and is silent after Rock Solid repair. This was not the case from another local shop who repaired it less than 3 years prior. Long story short these guys get a thumbs up and my continued business. Great work!!

Su
Review №30

Carlos and the team at Rock Solid are absoluely fantastic. Honest, reliable, hard working, nice and just plain good at what they do. We wouldn’t use anyone else to take care of our cars.

St
Review №31

Great service. Trustworthy and dependable. Will continue to take my Volvo for service.

El
Review №32

My husband and daughter have used Rock Solid AutoCare for several years having had Volvo cars in the past. Carlos is always quick to get the cars looked at, diagnosed and, in turn, fixed without charging an arm and a leg. I do not feel that he feeds you a line of things that need to be done when they do not. I have started taking my Kia to him as well. If you need a service that he does not supply, he will take the car somewhere else to get that accomplished. I would definitely recommend Rock Solid and Carlos to anyone who needs auto work done at a fair price and a great guy to work with!

Jo
Review №33

I had an issue with my Air conditioning. Rock Solid got my vehicle in faster and repaired it for less than the dealership. I am very picky when it comes to auto repair and being very technical myself, have caught some shady or poor workmanship. However, I have complete confidence in Rock Solid to be honest, fair and to complete the job properly. Definitely recommend!

Do
Review №34

Wish I had known of Carlos and his professionals at Rock Solid AutoCare a long time ago! These guys are honest, reasonable rates and fair when diagnosing a problem with your car. I highly recommend them to everyone/everytime.!!

Ma
Review №35

Excellent service, honesty and care about the costumer concerns.I do recommend Rock Solid Auto Care

Sh
Review №36

Rock Solid is the best car repair service in Mooresville. The prices are reasonable and he always provides honest recommendations for repairs. If the wait will be longer than normal he has complimentary car shuttle for pickup and drop off if needed. I trust Carlos Perez with my car. Thanks for all you do to keep my car healthy, safe and on the road.

An
Review №37

Carlos and his guys have done excellent work for me multiple times. I was new to the area a couple of years ago, and finding a new mechanic that you can trust is tough. These guys deliver! They always explain issues and even offer options if applicable. The work is done well, with quality parts, and on time. Seriously, use Rock Solid Auto.PS: their new location is much easier to access.

Sc
Review №38

My car had tire problems and I had to come in for a quick repair. While its not something that they typically take care of, they stopped what they were doing to help me out. 15 minutes later I was back in the road. They were really great people. Very friendly and efficient.

An
Review №39

My AC has been broken in my car for almost a year. I went to several different places who couldn’t find the problem. Carlos at Rock Solid knew what the problem was within a day and now my AC works better than when I first bought the car. Rock solid is reasonably priced and very professional doing thorough and quick maintenance. Will definitely go to them again with any other problems.

Ca
Review №40

I have used Carlos for a few years now. He is always accommodating and does great work at a reasonable price. It’s nice having my car repaired and when you pick it up it’s been washed and vacuumed too. It’s nice knowing you have an honest Mechanic that’s hard to find these days. Two years ago I was told I needed work done on my car at a Toyota place when I was doing warranty work and when I took my car to Carlos he showed me that was not needed. Saved me a lot of money! Highly recommended him!

Ti
Review №41

Great place. Carlos made feel that he had my best interests in mind. Very comfortable with their work and recommendations.

Th
Review №42

I recently bought a used Jetta and wanted Carlos at Rock Solid to check it out ,change the oil and put in a new battery. He worked me in, did a good job and completed all work in a reasonable amount of time. I have taken my vehicles before to Rock Solid for various repairs and have always been pleased. Will definitely return!!

Ji
Review №43

They were very patient with the warranty company and handled everything professionally. Carlos explained the steps they are going through and what needs to be done on the car. The car is running great. Much better than going to the dealership.

Ji
Review №44

Carlos did a great job taking care of our Volvo. Up front and honest with all the details. We will be back when we need anything else done

Ji
Review №45

My sons Bday present BMW 328 was at another shop for over 60 days for issues after they changed valve cover gasket. Car was barely running when it limped into Rock Solid Auto but Carlos and the team had it up and running like a champ in days. Thanks again Rock Solid I will be coming back here for any future issues.Thanks,Jim MacFadyen

An
Review №46

We took our Range Rover in for brakes - the job was half the price of the Land Rover quote and the service was beyond amazing!! We have since brought in all our other cars to Rock Solid. Carlos genuinely cares about customer service and a job well done. Customer for life!

Cl
Review №47

Very knowledgeable, high quality, thorough, clean & organized shop, and nice helpful people . I just use them for the first time and will definitely be going back for a my future car care.

St
Review №48

Carlos and his team rock! I’ve never felt more secure about having my vehicle repaired. Carlos won’t lead you wrong, his business is built on trust and quality care and his prices are more than fair. Carlos is my go-to mechanic!You can’t go wrong with Rock Solid!

Br
Review №49

These guys are Rock Solid knowable and get the job done2015 F type Jaguar

Er
Review №50

Carlos is a fantastic and honest mechanic. We are new in the area from Raleigh and had some issues with my wifes Volvo. Carlos just handled it, cheaper than what we had quoted in Raleigh. So, I let him tune up my Yukon and address some traction control and airbag issues. Again, Carlos came through all at reasonable prices and only for what was needed. I plan on using Rock Solid Autocare for all my vehicle maintenance needs.

Ja
Review №51

Carlos and Rick went beyond my expectations to resolve my wifes Volvo C-30 air conditioning issue that the dealership never fixed. Will take all my vehicles to Rock Solid from now on. Repair price was more than reasonable for the diagnostic work done.

Bl
Review №52

This team is kind, affordable and efficient. They go the extra mile when I’m home in NC visiting family from Ga and I always get my car work done while here because I trust them. I always get good work done at an affordable and honest price.

La
Review №53

I needed a lot of maintenance work done on my Jetta and Carlos and his team did an excellent job. My Jetta is up and running better than ever. Their pricing was fair and much more affordable then the Volkswagen dealership! I will only be taking my car to Rock Solid AutoCare from now on and I will be sure to recommend them to family and friends!

Ni
Review №54

Carlos and crew are my go to mechanics when it comes to my Range Rover. They are extremely knowledgeable and have competitive pricing. If you have a foreign car and you want to save money, Rock Solid AutoCare is THE place to go.

gu
Review №55

Great reliable service!!!. I was referred by a friend of mine who takes his cars with them all the time and they were trustworthy. Worked on my truck fast and fixed the issue, Im taking my cars here from now on.

Al
Review №56

We have been looking for a reliable mechanic to work on our 2003 Jaguar X Type. We have been to a variety of shops looking for someone to service our Jag.I searched the internet and found Rock Solid Autocare.To say we are extremely pleased would be an understatement. If you are looking for a shop you can trust, Rock Solid is it.

Ja
Review №57

Carlos is the man. Hes looked after my wifes care for several years and has always been honest, courteous, and super helpful. I had trouble with my truck and he charged me a fair price and fixed it up right!

To
Review №58

Always good service with a smile. Never have I felt more secure in knowing my car was taken of without fear that Im being taken care of. I am not mechanically inclined, so I have to be able to trust fully.Ive always been pleased and satisfied that what I need is done, done well, on time and with great friendly people.Thanks for your work!

SF
Review №59

Rock Solid is the best!!! Will not take my cars anywhere else. Carlos has super affordable pricing and the work is done correctly. Can’t say enough good things about him.

Er
Review №60

Strikingly clean organized shop. Reasonable prices. Provided a detailed writeup with the invoice on exactly what was done. Im only in the Mooresville area temporarily but will use Rock Solid Auto Care exclusively while Im here.

Jo
Review №61

We have used Carlos at Rock Solid Auto for a number of auto repairs and diagnostics and found him to be honest, fair and reasonable in every interaction. They have earned our trust and loyalty and we won’t go anywhere else.

Ro
Review №62

Carlos and the guys have taken care of both of our vehicles for the last few years. Last week I had an emergency problem with my truck and it was late Friday evening. I showed up without an appointment and I needed to use that vehicle to go out of town.They took me right in, diagnosed my issue and fixed my problem quickly. I was on my way in time to make my trip. They have always been very helpful. Above all I trust Carlos to always do the right thing and he always has.Good christian man. I would recommend you give him a chance to earn your business. I know you will be glad you did.Thanks Carlos. Bob Baker

Ly
Review №63

Highly recommend! Hard to find a local shop for our Volvo, but this is it. Great service- reliable, fast, honest, reasonably priced. Carlos goes above and beyond for his customers. Rock Solid is our new go-to mechanic in Mooresvile for all our family’s vehicles!

Sa
Review №64

Very positive experience at Rock Solid with our Range Rover Sport. Carlos and his colleagues told us what the car did NOT need, as well as what it did need. Saved us a bunch vs. dealership. Very honest and the car has never run better. 👍👍

Da
Review №65

Rock Solid Auto Care is the ONLY place I will take my cars. Carlos and his team are the best, most reliable, and most trustworthy mechanics in Mooresville. I cannot speak highly enough about their work. If you’re having an issue, go to Rock Solid.

Jo
Review №66

Carlos has been taking care of my vehicles for years. He is honest, fair and very trustworthy. He can handle anything and take care of it in a timely manner!

Je
Review №67

I had my brakes done & brake lines flushed & Carlos at Rock Solid took the time & care to make sure he used all OEM parts on my Range Rover Sport, price was very fair & work was done timely, they even washed my truck which I thought was a nice touch. This is the first time my truck had been anywhere but LandRover & I have to say the mechanics at Rock Solid know their way around this type of vehicle. Highly recommend!

Ja
Review №68

I had been looking for a local shop I could trust to service my Jaguar XKR. After stopping in and talking to Carlos I gave them a shot. Rock Solid did a great job and I will return for any future service needs.

Ti
Review №69

Thanks Carlos and Rick for finally convincing me that we had a bad battery that was causing our XC90 Volvo not to start periodically. After replacing the battery (which was still under warranty) with a new larger one specified by Volvo weve had zero problems. These guys know their craft and you can trust them to do a great job.

ri
Review №70

Fair, honest and not pushy. Good Christian men you can trust! Very experienced and do excellent work!

Da
Review №71

Carlso- Was great to work with, very honest and cares about the quality of work he does. The alternator went o my care and Carlos took it right in gave me options to repair and bad the repair done quickly. I would reccomend him for your car repair needs.

Bo
Review №72

Great experience working with Carlos and Rock Solid. Very knowledgeable, thorough and quick. I’ll definitely be coming back!

Na
Review №73

Great shop. Definitely coming back for future work.

al
Review №74

Repaired my bmw, Mercedes, and Chevy and never had any problems after I got them back

Ju
Review №75

Carlos rocks! I could not recommend them highly enough. They are honest, fair and go above and beyond! This is the only place I would take my car!

JP
Review №76

Great place to get car or truck worked on.. specialized in import cars.. the little shop that can..

Ra
Review №77

Carlos and Rick provided great service for our Jaguar XK8. Fixed right the first time and did it for what they estimated it at. I will definitely use them again.

Ch
Review №78

Excellent experience. Work done on time. Carlos takes time to find problems and correct them. I won’t go anywhere else

Da
Review №79

Carlos is extremely knowledgeable about all aspects of a vehicle and will tell you straight what needs or does not need to be done to your vehicle. Will always use Carlos to fix my cars from now on!

HT
Review №80

Carlos and crew did exactly what I asked them to do and then some on my 2016 Murano. Called me mid-job to verify a question and had my car done when he said it would be done. All that at a very fair price, certainly lower than what a dealer would charge and with a lot more care.We absolutely will be taking our cars to Rock Solid Autocare for all our vehicle maintenance.

St
Review №81

Been going to Rock Solid AutoCare for around two years. Carlos is a good mechanic who efficiently diagnoses issues quickly and accurately. He has worked on my Chevy Lunina, Hyundai Veracruz, BMW 325ci, and Nissan Xterra. Truly a breadth of knowledge across many makes and models. I trust Rock Solid with all my repairs now.

Iv
Review №82

Its hard to find an honest, reliable auto repair shop... I have found one!

Ja
Review №83

Great shop, Carlos is very TRUSTWORTHY and thorough. Couldnt believe he took the time to wash and vaccum my car after fixing it.Will only be taking my car here for anything in the future.

St
Review №84

Fantastic mechanic! Keeps my 2005 Volvo running. Goes over and beyond good service and dependable work.

Ka
Review №85

Great place. Great customer service, will be using for my auto needs.

Ga
Review №86

I recently was told by a local transmission shop that my jeep didnt need a part thats inside my transmission that controls my reverse lites , well long story short i took my Jeep back to Carlos @ Rock Solid auto care in mooresville and he checked out my same problem and found out that IT WAS THAT SAME PART , thats inside my transmission , Carlos replaced that part and now i HAVE MY REVERSE LITES. iM A VERY HAPPY CAMPER NOW.>>> THANKS CARLOS FOR YOUR HELP with my problem, youve got MY BUSINESS FOR LIFE>>>. SATISFIED CUSTOMER >> Garry Bost

Jo
Review №87

I always receive 5 star service at Rock Solid!! Thats why we take our cars there for all service and repairs!!

Co
Review №88

Great service and quality!!! We only take our vehicles to Rock Solid!

An
Review №89

The team goes above and beyond to care for my car and make sure my 2004 explorer keeps on riding. Cant beat the honesty, dependability or knowledge!!

La
Review №90

Great Service, will be coming here again for my automotive needs.

Ge
Review №91

Excellent shop to get work done at recommended for any type of vehicle!!!!!

J
Review №92

These guys are knowledgeable and honest.

al
Review №93

Always great service at Rock Solid Auto Care

Ph
Review №94

If I need auto service or advice, this is where I go.

Me
Review №95

The only place I trust my car with!

To
Review №96

It would be higher if Google let me

Li
Review №97

Wouldnt go anywhere else.

Da
Review №98

Honest

Information
24 Photos
98 Comments
5 Rating
  • Address:333 Rolling Hill Rd Unit B, Mooresville, NC 28117, United States
  • Site:http://www.rocksolidautocare.com/
  • Phone:+1 704-658-1188
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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