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Auto Care Specialists
2304 Pole Rd, Moore, OK 73160, United States
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Auto Care Specialists
Comments
As
Review β„–1

I had something (dead🀒) stuck in my AC fan… they fixed it for me in less than a day and also gave me a cool pic! 😁 They are very professional and nice people. I will be back!

ep
Review β„–2

They did a thorough inspection. Found all problems. Fixed an immediate A/C issue. Accurately confirmed a bigger A/C problem in need of addressing. Provided fair and decent prices for all services. They listed regular scheduled maintenance needed, as well as minor and accurate critical issues. They provided good advice on the one issue Ive always had communication failure with my cars dealership service department about. I feel relief. Which is priceless.

Ap
Review β„–3

They were absolutely wonderful!! They took the time to listen to me, answer my questions, made sure I understood what was going and talk things through with me. Ive never felt so relaxed and comfortable taking my car to anyone before. They genuinely cared about my experience and put me at ease right away. They fixed the car up quickly at a great price and it runs fantastic now! Thank you so much!!

Ki
Review β„–4

I came in to solely get an oil change with this location. My oil light had turned on during a turn and that concerned me. I brought my car into this shop and they called me later that day and told me my oil was just fine and had another 3 months before it needed to be changed. He did mention that a $500 fix needed to be made. The fix seemed reasonable to I paid to get that done. A month goes by and my light is turning on much more often and deeply concerning me. I checked the oil and found that the dip stick no longer showed zero indication of oil in my vehicle. I called, understandably upset, and the man on the phone (Keith) told me that I was a liar and did not ask for an oil change one month ago. Told me the smell of burned oil was extremely strong and Then tried to blame all of it on me and charged me full price. So this company will refuse to do any low paying jobs, stack on the large charges and ignore your oil hoping for the result to be an even larger paying job for a new engine. If you enjoy your money being taken away and poor customer service-this is your place.

Ed
Review β„–5

Took our 2012 Jeep Liberty in for a heater core replacement. Dropped the vehicle off Wednesday evening and picked it up Thursday evening. A one day turnaround! Fantastic work and super friendly. The price was within reason but the customer service and fast and thorough work was worth every penny!Thanks guys! You have all my future business!

Br
Review β„–6

This is my new mechanic shop. I have a older truck that had three different issues one of which was electrical,that I thought would be a tough job. They fixed everything with no problem. Very professional business with great technicians. Great customer service which is very hard to find these days! Also like that they keep you informed of the work on your vehicle and the cost. They definitely earned my business from now on.

Am
Review β„–7

Would rate them 10 stars! I took my elderly mother’s older vehicle there because I knew it needed some repairs. They provided me a detailed report that I shared with my mom.What happened next is the testimony of why I HIGHLY recommend these amazing humans. My mom has early dementia and I’d already went over the repairs w/ her, both agreed to do repairs. But mom didn’t recall this so she called the shop; they again went through repairs with her. Fast forward a week (after I’d explain them again) she asked if I take her over to the shop so they could explain them again.They sat down with her and again patiently went line by line with her. She had all her papers and notes from previous conversations but I watched as her mind started to become very unorganized, asking questions they’d just answered. Again, they kindly answered the same questions, again and again. Never once showing any frustration and I personally know how frustrating this can feel. Never once making her feel β€˜stupid’. They were busy at the time of our visit and still did not rush her. Just sat with her; patiently, respectfully, showing her so much grace.Aside from being wickedly talented regarding automotive…they have hearts of pure gold.

Jo
Review β„–8

Good communication with the issues found. Found and diagnosised the issues and located the proper replacement parts. Fair prices and fast service.

Ca
Review β„–9

James is a great professional with High knowledge. My car was done on time and at a fair price.

Da
Review β„–10

Friendly helpful staff. Excellent work with very reasonable prices. Will definitely use them again and refer others.

Da
Review β„–11

I was very pleased with their honesty and expertise here. I was referred here from another repair shop in Moore due to the age of my vehicle. Upon arriving, the technician has said theres pretty much nothing they wont work on and discussed some of their older and most impressive projects.They called to discuss my options frequently. When I asked their opinion, they gave me a thoughtful honest response. They have online features that allowed me to view my vehicle report via text, as well as the ability to pay online via text. These modern conveniences are an impressive addition to the already good opinion I have of this business. 100% would recommend.

Bo
Review β„–12

Josh went above and beyond to make my car run well and install the aftermarket turbocharger, he is by far second to none when it comes to mechanics.

Ge
Review β„–13

The owners of this business are truly awesome people. They are both fair and honest, not to mention they are easy to work with. They will send photo evidence of the work that needs to be done if you cant be there in person to see it for yourself. Very wonderful place with excellent work ethic and professionalism. They enjoy getting to know their customers and do the right thing.

la
Review β„–14

I believe they were fair and honest and receptionist is helpful and efficient they check my car and gave me a list of things that it needed done and estimates and replaced my fuel filter and when I need more stuff done Ill probably go back again.

Ch
Review β„–15

James and his team are very thorough and professional. I really appreciate how they communicated everything that was wrong with my car so well.

We
Review β„–16

They were very professional and thorough. I was very satisfied with their service.

Sa
Review β„–17

Great place. They offer great prices for astonishing work. I had a complete oil change and my car is running so much smoother. They gave detailed diagnostics to inform me of what should be looked at next! They even aired up my tires. Will definitely be back!!

J
Review β„–18

Definitely recommend these guys. They got my car in fast and got it done quickly. They didnt try to talk me into anything I didnt want done but did recommend what they thought it needed. Overall a great experience and I will bring my car back to them for anything else I need done.

Ja
Review β„–19

Great people, great experiences, fast and friendly service. Would highly recommend

Ra
Review β„–20

Still waiting on completion but past repairs have been done well. Will go there in future.

Di
Review β„–21

They were really good at keeping me informed on repairs, cost and .importance of urgent repairs. And finished in a timely manner as promised.,

Ko
Review β„–22

They were really good about getting me in as fast as possible. They are very reasonable with price and are good people. I will definitely be back!

Ka
Review β„–23

This was one of the best experiences I have ever had. I needed brakes done but only had until I certain time they said they would try and it was done over an hour earlier. Was extremely pleased.

Ch
Review β„–24

We have used Auto Care Specialist for almost 6 yrs now. They are always honest,quick, and do great work. No doubt the best in the metro in my opinion

ro
Review β„–25

The shop was very nice. Husband and Wife working side by side is a blessing πŸ™ŒπŸΏto see. They took care of me and got me back on the road. I love my vehicle 2004 kia sorento yes sir. She rides like a champ! Appreciate the whole shop employees πŸ’™πŸ˜πŸ₯°

Jo
Review β„–26

Great shop!!! They fixed my Dodge Charger. after 9 mos and 2 dealerships fail to make repair correctly, they had me back on the road in a few days. (Part was 2 days out. Work was completed in 1 day.) Keep up the great work!!!

Mi
Review β„–27

They changed out the battery on my Buick Enclave as quick as humanly possible.

Be
Review β„–28

Very fast and very professional. Highly recommend them for more work

JW
Review β„–29

Mr. James was able to get my truck back to the correct timing in no time. Incredibly nice people working here and they treat you right when it comes to your repairs. I would highly recommended you take your vehicle here for your repairs.

Bi
Review β„–30

Was able to get me right in to pull vacuum on my coolant system getting a air pocket out and added more coolant. Awesome job!

He
Review β„–31

Love here. They will tell you what you need and not try to sell you what you dont

ea
Review β„–32

I love this place

Sh
Review β„–33

I had a great experience with this business . They diagnosed several issues with my truck and I am looking forward to going back in a few days to drop the truck off to get started on repairs.

R
Review β„–34

Staff was very professional. And the work that was performed was second to none. Price was very affordable and reasonable. I would recommend auto care specialist to all . And I would use them again. Thank you very much auto care specialists.

Le
Review β„–35

Very helpful and knowledgeable great people honest

Ke
Review β„–36

Great place for your automotive needs!

St
Review β„–37

Very pleasant & professional people who handled my vehicle issue with excellent results. I will definitely return should I have a future need for vehicle maintenance. Thank you for a job well done.

Jo
Review β„–38

Great folks to work with! They are honest, timely and caring. I could not give them a higher recommendation!

ka
Review β„–39

Very satisfied with the business. They fixed the temp actuator in my truck and some wheel bearings. The was really quick. I feel the work and parts were reasonably priced also.

Ne
Review β„–40

James and his wife are awesome people! Super knowledgeable and very professional! I brought my show truck to these guys and they figured out the issue and had it back running right in less than an hour and the price was more than fair! Will definitely use these guys for anything auto related! Highly recommend!!! Highly trusted too they dont try to overcharge you!

to
Review β„–41

Really good people and good service. They got the work done and stayed in contact with me about what was going on. I highly recommend, upfront and honest both times Ive used them

JP
Review β„–42

Very helpful..helped me out when i was in a pinch. I thank you.

Je
Review β„–43

Everyone at Auto Care, was spectacular. Customer service was phenomenal. There was absolute transparency for all maintenance performed. These guys/ gals are worried about getting your car fixed, NOT swindling your wallet. James and crew got the job done VERY quickly as well. I break cars regularly, and I WILL be back to AUTO CARE!!!

Ma
Review β„–44

This business was amazing. The process, from getting my quote and then getting my vehicle in for repair was simply amazing. They found my issue to be one that was less expensive, saving Mr money. Its nice finding an honest mechanic

je
Review β„–45

Honest and quality work they do there. Hard to find that nowadays

Ka
Review β„–46

Very helpful staff are good making your car run to its best...staff iis great to work with..

De
Review β„–47

Great service and very knowledgeable employees. We will be back!

Cl
Review β„–48

Very polite people very informative

Au
Review β„–49

I took my vehicle here to get some repairs done to it, they got my vehicle done sooner and cheaper than quoted! Very friendly and knowledgeable staff! Thank you Auto Care Specialists!!!

An
Review β„–50

Amazing people!! Amazing communication! Im sticking with them for all future work needing done!

Ti
Review β„–51

A coworker recommended this shop and I am so impressed. They were a great help, saved me over $500 on a transmission replacement, and even changed out my air filter. I would strongly recommend these good people!

Ch
Review β„–52

As soon as I walked in, I was treated like family. My truck is very special to me, it belong to both my parents who are now deceased. I was very pleased with the work. My truck now runs like its brand new. Amazing people and I would definitely recommend them to anyone that needs automotive service.

ad
Review β„–53

Very friendly staff did a quick and through inspection for my customer!

Ma
Review β„–54

I wish I had found them years ago. Our family now takes all our cars here for pretty much everything. Theyre very honest about what needs to be done or doesnt. Ive never doubted the quality of the work and I appreciate the customer service/respect for the customer and his/her wallet.

no
Review β„–55

They worked me in on an emergency basis. That was much appreciated. Very nice people.

Ju
Review β„–56

I would recommend Auto Care Specialists to anyone, they do a great job. Jesse was very helpful, honest and come in under the estimate quoted. He found a huge safety issue that was not known. Explained everything really well so I understood all the issues. Got repairs done in a quick timeframe. Thank you for a piece of mind.

Ja
Review β„–57

Comparable pricing. Fast service. They didnt try to sell me something I didnt need or ask for but still gave me an overview of my vehicles overall status. Having some automotive knowledge I knew this. Also received a nice warranty that was unexpected. I am pleaseed with the service I received and would quickly recommend them to others

ja
Review β„–58

If you want good, honest people looking after your vehicle- this is the place to go!Im always treated like family.Text reminders and Emails, make it easy to stay on top of maintenance - you wont find better customer service!

N2
Review β„–59

I was getting the run around from some of the other repair shops who were quoting outrageous prices for a minor repair. James fixed a computer problem within a day for a very reasonable amount of money. He was both helpful and cooperative. He’ll get my business from now on.

Je
Review β„–60

The folks at Auto Care Specialists are top-notch. theyve been taking care of my truck ever since I bought it and have always been upfront and fair and their prices are very reasonable. They really know their stuff and I would highly recommend them to anybody that I know and even people that I dont know

Cu
Review β„–61

Great group of guys, fair labor pricing and know their way around newer electronics. Would recommend to anyone!!

Jo
Review β„–62

Friendly people and I loved that they didnt act put out that I had to wait there while they repaired my van. Ive been telling everyone about this place. β˜ΊοΈπŸ’š

Do
Review β„–63

Very honest people no sugar coating just the honest

Da
Review β„–64

Very personable and explained everything carefully of work recommended even taking a test drive with me. Will go back!

Ed
Review β„–65

Did exactly what they said they would do. The repair cost was reasonable. Parts came with a warranty which I have never gotten from a private repair place and rarely from a dealership. Would recommend them to others.

Sh
Review β„–66

I would recommend Auto Care Specialists to anyone. They do a great job. I have been trying to find a place I can trust since I moved down to OKC 3 years ago. Everywhere else I have called I have not gotten the vibe I get from Auto Care Specialists. Jesse was wonderful. I feel him to be honest and caring. He answered all my questions and informed me of what was going on with my car in ways that I could understand. He got my car in on a very quick timeframe. I just want to say thank you to all for making me feel a peace of mind.

Ce
Review β„–67

They went above and beyond on my daughters truck. Im glad I went there and will be going back in the future. Nice people and very honest!

Fr
Review β„–68

We are repeat customers. James and his crew have always been honest, up front with issues and have never tried to pressure repairs that could wait. We will continue use them and to recommend Auto Care Specialists to our friends.

Ne
Review β„–69

I was recommended and finally I was pretty satisfied the guys were knowledgeable and honest they did a good job in my vehicle I do recommend this place.

Ro
Review β„–70

Great Job. Very happy with there service!!

Sh
Review β„–71

Honestly I wasnt sure I would be able to find a place that could do a transmission conversion for a GBody El Camino to a standard with a Mechanical clutch. But I found Auto Care Specialists and they were able to do the conversion!They have a great team, that provides great customer service. I highly recommend these guys for any task at hand.

Te
Review β„–72

These were fast fair and honest

MU
Review β„–73

Excellent service straightforward with issues of your vehicle, employee Mr. Todd was very helpful and friendly also others. :)

Ju
Review β„–74

I bought a car that was in a barn 30 years. I dropped it off and was told a round about on price to get it running and 3-4 days later I was called and told motor was seized and would need to be rebuilt. I took off work and borrowed a trailer picked it up and placed ad on craigslist just trying to get my money back. someone purchased the car and motor was just fine and car is running. needless to say I had to pay about $45 for them to tell me motor was seized and I lost a grand or so selling the vehicle for cheap because of them telling me the motor wasnt good. Not too happy!

As
Review β„–75

Great car shop. They helped me fix my β€˜05 Civic a couple of years ago and she ran so smoothly when they were done - all at a great price as well.

ni
Review β„–76

Just happened to drop in and ask about my air conditioning... they got me in and scheduled a time to come back next week! Very friendly and they honor the military!!

Ja
Review β„–77

Very good service and a very reasonable price

Ge
Review β„–78

Just came in for a diagnostic on my 07 mustang they were thorough and fast and cost-efficient would recommend to anyone.

Ch
Review β„–79

Only took my vehicle here because the part I needed was not available at the time. They put a used sending unit in which failed less than a year later. Definitely not worth the $500 they charged for used parts. I know its used because I did find a new fuel pump assembly which I just spent an hour and a half replacing, to find that used junk they put in.

Ch
Review β„–80

James is amazing at 12 volt repair

Wa
Review β„–81

Honest and accurate! Good communication.

Ge
Review β„–82

Went there extra mile to get the job done right

Al
Review β„–83

Ive never written a Google review before but these guys deserve it.! Ive had work done for years and they have always given me options and been 100% honest. Just paid to have a engine swapped in a 2001 mustang gt and first engine ended up being bad. Jim found this before having to put it in saving me alot of money. I wont even take my vehicle anywhere else without a recommendation from auto care specialist.Thanks guys!

Ra
Review β„–84

They were are informative and i like the way they conducted their bussiness i will be back

Br
Review β„–85

Absolutely recommend! James and Holly are very knowledgeable, fair, and personable!

Ja
Review β„–86

Great people to work on your vehicle. Fair and honest.

Ro
Review β„–87

Very nice and explained the issue our Jeep was having.Will use them for all our car needs.

Al
Review β„–88

Great service. Dont try to sell you something you dont need. Friendly and honest.

Do
Review β„–89

A/C stopped working and Auto Care Specialists were able to diagnose and fix the problem the same day I called! They are very personable and rates are extremely fair!!

St
Review β„–90

Extremely knowledgable with no only domestic cars but imports as well!

Cr
Review β„–91

Fast, friendly and affordable. Thank you. Would recommend.

Re
Review β„–92

Being a woman dealing with car issues can be frustrating. Auto Care Specialists fixed my car in a timely manner and on that day they could fit me in without an appointment. I am very pleased with the quality of work that was done. I sincerely thank all of you for giving me hope that their is still quality mechanics out there. I had an all around excellent experiance from the initial phone call until i drove off the lot with my car. Thank you , thank you , thank you.Sincerely,A greatful woman driver

Ba
Review β„–93

Taken my car to Jim a couple times and he has handled my transaction in an honest and timely manner. Thought I would need to spend a bunch of money and he worked hard to resolve the problem and ended up being inexpensive.

Ky
Review β„–94

Wonderful Customer Service will refer everyone

ja
Review β„–95

Did everything they said. Truck runs like new.

Au
Review β„–96

I got a new motor through them and it runs good. My transmission went out had them rebuild it now the detent( kickdown ) cable has so much tension it popped the plastic connector off the carb, so now it wont downshift unless I manually do it85 c10 longbed 350/th350 longtailThey said they would fix all the issues.Ive got about 100 mi. Left till my next oil change, IVE USED/BURNED 3.5 QTS OF OIL

G
Review β„–97

Very well priced and great service.

Je
Review β„–98

I have taken my car here on more than one occasion. They are helpful, informative and have great customer service.

at
Review β„–99

Shouldve gone to this place of business first.They are Honest and up front.

Co
Review β„–100

They are very respectful An very helpful

Information
25 Photos
100 Comments
4.8 Rating
  • Address:2304 Pole Rd, Moore, OK 73160, United States
  • Site:http://autocarespec.com/
  • Phone:+1 405-799-3300
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
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